Was assisting my son in looking for a “Push Present” for his wife who was getting ready to give birth to twins. I called Brown & Co.Jewelers and they said to come in as they had many pieces that would work for this type of gift. I went in and was greeted by “Alex” (woman). Such a lovely young woman who showed me EXACTLY what I wanted AND…the price point was just GREAT. I found a jewelry store near my home so I will not have to drive to Buford for “quality” jewelry with an attentive staff. The store ambiance is also very calming. Thanks, Alex! My daughter in-law LOVES the “A” and “B” initial charms for her twins.See ya soon!
I was very happy with my experience at Brown and Co Jewelers. My wife and I visited the store for the first time and we were fortunate to meet Jackie. She helped my wife choose a very special anniversary gift and I believe she really wanted my wife to get what was just right for her. I was so impressed with Jackie’s thoughtfulness and jewelry expertise. We bought a beautiful bracelet that my wife loves. I would highly recommend Jackie and will definitely request her help the next time we want to make a jewelry purchase.
Jackie Jones has to be the most personable salesperson Ive ever encountered. She has a way of gently guiding you through the sales process instead of bombarding you with information. Nothing about her is transactional. Its all about the customers and their happiness. She took the time to listen to our likes and dislikes. In the end she helped us choose pieces that we will love for a lifetime.Her professionalism is unmatched and Jackie is now my go to jeweler for all things - rings, watches, tennis bracelets, earrings, etc.
Brown & Co is the absolute best. The variety, quality, and service provided at Brown & Co exceeded all my expectations. I worked with Maria to design and create a custom engagement ring. The process was seamless, and I felt comfortable the whole way. And most importantly, the final product was stunning. It’s something that I love seeing every day! Will definitely recommend Brown & Co to friends.
I have been going to Brown & Co since 1995’s. Times when pocket was not as deep but admiration and aspirations were sky high. They are family owned business and treat you like one. Over the years I have bought few pieces and have meet Mr Frank, Mrs Sara Beth and Mr. Jerome. Not only service there is impeccable but depth of product knowledge is amazing. I have always left there as a happy customer wanting to come back again for a amazing experience. If your want to be treat like family for all your Jewelery and watches needs this is the place to got to.
I have worked with Shirley multiple time and been very pleased with the service. I call her anytime I need a gift for my wife. Do yourself a favor and visit Shirley at Brown & Company.
I was apprehensive about going into an upscale jewelry store but I was pleasantly surprised at the service and care everyone at Brown & co gave. John Vrehas was amazingly helpful and never pressured me to make a purchase. Since then, Ive purchased two watches and a necklace for my wife! I cant say enough how great John was to work with and how he made me feel so comfortable with my purchases. He also helped a close friend purchase an engagement ring and was great with that as well. John definitely has a customer for life in me! If youre looking for a watch or jewelry, hes the guy to see!
I always enjoy my visits to the Buckhead store! Krista, Rachele and the whole team are amazing. Very customer focused and always incredibly gracious in their dealings with me. Whether you are looking for an engagement ring, anniversary gift, high-end watch, or something else jewelry-related, Brown & Co is an amazing place to establish a long-term relationship!
Loved working with Jackie Jones on sizing for my David Yurman bangle and finding the perfect chain for a pendant I already had. Jackie made me feel seen and made me laugh while we were trying this on, she’s the best! Always recommend Brown & Co in Roswell!
First time to shop at Brown & Company in Roswell. Pleasant and very helpful lady, Jackie Jones helped me find exactly the diamond earrings I had in mind! So happy with my purchase!
Took my Omega in to have it serviced. Even though that was all I was having done, they treated me very well and super friendly. Invited me to browse the watch selection without badgering me into a sale.They contacted me the instant an estimate from Omega was available and sent my approval for the service before I even left the store.When my watch arrived, they inspected it to ensure it was perfect and called me to come pick it up. They even had all the worn parts bagged up for me to keep.WHEN I purchase my next new watch, for sure it will be with Brown and Company.
Amazing customer support! I shopped for a diamond remotely; Sarah Beth and Maria’s assistance via email and phone was spectacular! Highly recommended!
Brown & Co. is “my” jeweler - whether I’m looking for a quality casual piece or a something more meaningful for a special occasion, or if I’m in need of a repair, they are my “go to.” The knowledge and creativity of their staff, from sales to service to the “hands on” jewelers, is impressive and their work impeccable. I feel totally comfortable with any purchase I make at Brown & Company.
Right as my mother and I walked in the door, we were treaded with a nice greeting, Even though all I was getting was a watch resize Nicholas showed extreme professionalism and taught me so much about different type of watches like automatic, etc . Thank you Nicholas for providing amazing service, and I can truly tell you care about helping some one decide what watch is for them, instead of just trying to sell them a watch that is expensive . Definitely will be buying my next watch from here.
Very professional and very knowledgeable regarding the jewelry I brought in for appraisal. Highly recommend!
Shout out to Jerome of Brown & Co at Holcomb Bridge location. He’s a very professional and stellar sales associate that I have a pleasure to deal with.I inquired about a fine timepiece for my upcoming wedding day. Thought the result would be typical just like many Authorized Dealers I’ve visited. Jerome pulled through and blessed me with one even better and I’m grateful for that.This review is not just because of the item he sold me, Jerome’s professionalism and humor made it easy to have a chat and deal with. I don’t feel pressured or anything, I’ll be sure to visit when I’m shopping for my next piece.
We were recently looking to update our personal articles floater and searched for a jewelry appraiser. We selectedBrown & Co. whose appraiser was Nisha Goel. The intake process including photographing every item. Nishas professionalism, knowledge, and integrity gave us complete confidence in the process and her appraisals.
It’s always a pleasure with Jerome at Brown & Co. I recommend them to all of my friends and family.
Wow, I am still over the Moon on my last purchase from Brown & Company! I have been a long time customer/fan of this Jeweler! This was my first purchase with Jerome and the service was unbelievable. Wishing the Brown Family & Staff a Merry Christmas, Happy New Year, with a Healthy & Prosperous 2021!
My wife and I have had excellent experiences working with Jerome and the rest of the staff at the Roswell location. They have a diverse selection of watches and jewelry and create a comfortable atmosphere for shopping. We will be life long customers and we appreciate Jerome’s help in finding the right watches and jewelry for our recent anniversary celebration. He is professional, fun to work with, and helped us pick the perfect items.
Just wanted to send a quick thank you to John V at Brown & Co. for helping educate and guide me through a recent purchase. Johns patience and knowledge was truly appreciated throughout the entire process. He ensured that I was comfortable with every step and even went above and beyond to make sure everything was resized perfectly.
I have had an excellent experience working with Sales Person John and the rest of the staff at the Roswell location to purchase my Wimbledon Datejust 41. John has great knowledge about luxury watch products and willing to show customers sample piece based on what they are looking for. It created a more comfortable shopping experience than other AD. I will definitely come again and recommend others who are looking for luxury watches.
I went into Brown and Co. not knowing much of anything about buying a diamond engagement ring. I was promptly greeted by John who took the time to go over every detail of every question I had. When I made my purchase I felt very comfortable knowing I had made the right decision. I can not say enough about the people, or the quality of merchandise they have. Absolutely a great experience, and we will be back for our wedding bands.
My husband and I enjoyed our visit to Brown & Co. Amy was such a world of knowledge about watches! We couldn’t be more excited about our latest purchases! Looking forward to building our collection and keeping in contact with Amy.
Nisha appraised some jewelry for me in January - personal pieces of mine and several pieces belonging to my mother-in-law.I was in a hurry last week to get a bracelet appraised before moving out of town. I called Nisha and she went above & beyond to get my bracelet appraised quickly. Awesome service and much appreciated.
Krista at Brown & Co. made me a beautiful custom diamond cross for my wife for Christmas, and it came out perfect! I gave them very little time to make it, but they came through in time for Santa. Everything exceeded expectations, including Kristas outstanding service. Highly recommend Brown & Co!
Pleasant dealing with John Vrehas. He was down to earth and patient. John and Katerina helped me in my decision making and were nice. They both are kind people.
DO NOT GO TO THIS BUSINESS!!They are very rude and disrespectful and robbing folks. I took my gold bracelet into Brown & Co. to fix a broken link. They kept the bracelet for over few weeks and when I picked it up it broke again by the time I returned home. They would not give me back my money and I would not fix the bracelet. They did tell me that my bracelet was cheap and hollow and they can sell me a new bracelet. I have never been as insulted in my life. I would never go back to this place again. I hope anyone who reads this post dont waste your money and time with with this extremely bad business. I will be filing a BBB complaint today.
Jackie was very helpful! Will be back!
If I could leave a half star I would. My boyfriend and I walked in to spend 10 mins walking around without even so much as a “Hello”; Very unprofessional and discourteous. There’s never a reason to be flat out rude to people for simply just walking through the door. I cannot say the issue pertained to race because half the employees were African American. All in all, not a great experience to begin getting a design/idea for my engagement ring. I would much rather my significant other get my ring elsewhere.“In a world where you can be anything; Be kind.”~Nanette Richelle
I cant say enough good things about my experience with Michelle at Brown and Co. As many of you know, Rolex sports models are in high demand and they have excellent inventory. I had been searching for my first Rolex to celebrate my daughters birth and Michelle helped me find the perfect piece. She also helped pick out a David Yurman bracelet for my wife :). To top it off, the owner stopped by to say thanks when we were checking out and gifted us a celebratory bottle of champagne. Great service and will be buying again soon!
Visited the store to inquire about a piece Im interested in.The level of care and service I received is unbelievable.Was greeted with friendly voices and kind smiles within a few steps of walking in the door. Large showroom, well maintained, but the thing that impressed me most was their staff.Katerina, my new point of sale.Amy, the lovely young lady I had the pleasure of chatting with.And Mr. Brown, who took time from his day to entertain us. Literally just entertain a few guys on a Wednesday.At the end of the day, they were able to order the piece I wanted.Theyve earned my business, give them a chance to earn yours too.
Highly recommend going here if you are interested in high-end jewelry. The sale rep. Angela Wang has always taken care of me. She even helps me get my dream watch so quickly, which is normally on a long waiting list.
Brown & Co. have an excellent selection of jewelry and watches. Krista assisted me with my recent purchase and I appreciate her disposition. Not pushy or trying to hard sell, but very informative and helpful. She has a welcoming personality and I would recommend her to anyone wanting to find a special item.
Brown & Co. Jewelers provides personalized customer service. I have been communicating with Michelle and she is willing to work with me to locate a Rolex that I am interested in. The team at Brown & Co. Jewelers definitely go out of their way to make their customers happy. I am looking forward to getting my time piece to celebrate graduating with my MBA from Emory Goizueta Business School.
Brown and Co. is one of the only watch stores I have been to around the world that truly caters to watch lovers and enthusiasts!I visited the store to service my Patek and try my luck with getting a dream watch. I was very impressed by how well I was treated without mentioning I am a customer of their Buckhead location.I worked with Anthony to service my Patek who was able to identify and fix the problem I was having within 10 minutes. He is very knowledgeable and enjoyable to talk to. I would highly recommend Brown and Co for servicing Patek Philippe watches.I was also interested in a very popular Patek piece and I worked with Amy Fithen who took down my request and told me she would try her best.Normally this is where the conversation ends for most watch stores I have visited. Things are different here, Amy called me periodically to update me about the watch and let me know that I have not been forgotten.To my surprise, less than 6 months after inquiring about the incredibly rare watch, I got a call the watch has come in! I was shocked by how quickly I had received the watch because most stores have a 8 year long wait list.Brown and co. exceeds all expectations and sets the bar for how a watch store should be! I’ve been to many watch stores around the world but I was blown away by the service I’ve received here.Even though I dont live in Atlanta anymore, I continue to do all my watch and jewellery related shopping with Brown and Co. I can’t recommend this store enough! Give them a chance, you will not be disappointed!
Have been in touch with Angela at Roswell store and it’s been an extremely positive experience. Her customer care is top notch and responds quickly for any request. Looking forward to getting more watches this year for some more special occasions. Thank you Angela and team!!!
For all you jewelry needs visit Brown & Company jewelers. Ask for Krista Wain, she is a consummate professional and arguably the best jeweler in the city of Atlanta and metro area. Whatever the Holiday or occasion, she will assist you with your jewelry needs.
My family has been working with Brown and Co. for years. I recently worked with Amy to design a replacement engagement ring for my wife. She came up with great ideas and the final product was incredible! She was great about keeping me updated throughout the process and had the ring finished sooner than expected. Go see Amy!
I’ve worked with Jerome several times now on watch purchases. My wife has also worked with him for jewelry. Can’t say enough good things about him. Very honest, very responsive, and very personable. I would highly recommend him.
I purchased a necklace for my wife over two years ago, a long time I know. Anyway, Sara Beth helped us since my mother-in-law has been going there for years. She was great, giving me a below listed price and so nice and knowledgeable. I go there for everything from battery changes, to cleanings to appraisals. They’re great and locally owned so no chain nonsense. They have way better prices that Solomon Brothers too and that is in response to a review I saw up here. Thanks for everything you do!
I purchased a watch and getting a new wedding band for my wife’s wedding ring. Service was excellent. Jerome is very knowledgeable with the watches and rings and it was a pleasure to work with him. John is designing the band and he too was very good. Both transactions were very good. Both john and Jerome a pleasure to work with I highly recommend brown and company jewelers. I also highly recommend both Jerome and John. Customer for life!!
Absolutely amazing customer service. Picked up my first Patek last week. Love it!
Beautiful showroom with substantial inventory. Jerome was magnificent to deal with. Super knowledgeable and friendly. Mr. Brown came by and gave my 18 year old daughter a behind the-scenes tour. Fantastic experience from start to finish.
An excellent staff that really understands fine jewelry. They are willing to answer any questions you might have and will give you the utmost respect no matter who you are. I am very happy with my experience at Brown and Co.
Brown Jewelers has exceptional, professional staff. They have quality inventory across all price ranges. My beautiful wife loves David Yurman jewelry and Brown is the go to place for this brand.
My girlfriend and her Mother went In here to ring shop, and no one helped them/talked to them, although there were no other customers in store. This place has great reviews, so I’m not sure if it was just an off day for the staff or if the place hired new associates. Giving the benefit of the doubt here, though customer service goes a long way, especially within a field such as this.
Amazing service, selection and value. Will be back again (though hopefully not for another engagement ring, lol).
Terrible customer service. Walked in and not one person spoke to me. They saw me enter the store and still continued to go about their business. I was probably walking around the store for 10 minutes and then left because no one approached me to see if i needed assistance or even welcomed me.
Had watch battery recently replaced by Anthony and Nicholas. Turns out setting the watch was more complicated than we thought. Both helped fix the problem. Grateful for their great customer service.
Brown & Co is my new Jewelry store! I needed my watch repaired and found their ad in my church bulletin. Anthony R was wonderful! I was in and out of the store with my (like new!) watch in less than 10 minutes! Thank you so much, Anthony :)
We came into Brown & Co looking for a mens wedding band. Jerome greeted us right as we walked through the door and took care of us the entire time. He showed us all of the bands and was never pushy or aggressive about making a sale. We actually left to look at a few other stores and came back the next day to buy the ring.Overall it was a fantastic experience. Jerome was extremely helpful, kind, and patient.Jerome
Shirley was amazing! Highly recommend!
Ive had the pleasure of working with Brown & Co for almost two decades - first in GA and now in AZ. Their team of professionals makes me feel as though Im the only client in the store...regardless of spend.
Came in recently to get a watch my grandfather gave me fixed. A young man named Britain was extremely knowledgeable and helpful. Was very comfortable leaving my watch in his hands. Came back good as new too! Would recommend
One of the best around! Brown is really a one-stop shop for all of your jewelry needs, whether it’s an engagement ring, wedding rings/bands, watches, earrings, etc. they are fully stacked with everything.I worked with Jerome and Amy on my fiancé’s engagement ring. I went back and forth for over a few months and kept coming back to Brown. Jerome is pleasant, very knowledgeable and patient. He allows you to describe what you are looking for, discusses your budget with you and will guide you through the way.Amy jumped in when Jerome was off, and she is also very knowledgeable and thorough. They both have many years in the business so it helps. Before, during and following the purchase their attitudes were consistent and their customer service is top notch.Don’t mess with any of the mall jewelers, Shane Co, or Jared. Go to Brown! I also was greeted and had a great chat with Sara Beth on of the course-owners and daughter of Mr. Brown himself. Amazing experience. I’ll be back for that Rolex!!
My husband and I are so pleased with the result of our custom silver bracelet Neal made for us! For 22 years my husband and I were looking for a certified jeweler to help make a custom bracelet with our different gem stones. The stones are from a North Carolina gem mine we stopped at while driving on a Blue Ridge Parkway vacation trip. We found the rocks while mining together and had them cut into the stones before we left the mine. After getting to know Neal, we asked him to help us make our bracelet. He thoroughly listened to how we described what we wanted. As Neal sketched the details of the bracket, he let us help design it too! That was very important to us. The design, etching & details of our bracelet are absolutely beautiful. Neal is truly an exceptional jeweler with a wonderful artistic skill. We feel fortunate to have found Neal. This bracelet will always remind us of that wonderful trip we had together and we plan to pass it down in the family.Thank you Neal.Sincerely,Michael and Melissa OConnor
Deionandra was a Rock Star, providing exceptional customer service! Thank You for providing an awesome solution, your prompt communication and Thinking Outside the Box! I appreciate you!
Absolutely the best jewelers. They are very patient and I never felt rushed. I needed a new mounting for my engagement ring. They custom designed one specifically for my diamond. It took my breath away and I started crying when I saw the magnificent job they had done. I highly recommend this jeweler!
My husband and I get all our jewelry from here. Our engagement ring and wedding bands are gorgeous and they even took stones out of an old ring and put them in a beautiful original necklace setting for me. Theyre never pushy and always helpful. Highly recommend!
Harlan is the consummate professional! I felt like he really had my best interest at heart and had my best interest at heart instead of focusing on a sale. I know that working with him and brown and co is always going to lead to me feeling like I made a good decision and was not rushed into a sale. First class all the way. Thank you!
I shopped for my wifes engagement ring all over town. I knew the exact style that I wanted and had figured out the highs and lows of the price market. I landed on Brown because they were so helpful and fair. They werent the cheapest and they werent the most expensive, but theres something to be said about accommodating and quality service. I bought her wedding band from Brown as well and will certainly give them my business in the future. Good people
Beautiful store with a wonderful selection. Wish I had more time to spend in there, but nonetheless it was a very enjoyable, luxury experience. All employees were polite and helpful. I’d give 6 stars if I could! Keep up the good work!!
Love Brown and Co. everyone from designers, management to sales people are fantastic and great pricing. Neale the designer created a custom ring for my wife and it’s gorgeous.Thank you Brown and Co
We absolutely love Brown &Co.! Hands down great jewelers, beautiful pieces and most of all the best customer service! We absolutely live Robb. He is attentive, detail oriented, has great taste, and most importantly is honest. We go to Him for all of our jewelry wants and needs. He keeps in touch throughout the Year and adds a personal touch to everything. Above and beyond the rest, we would recommend Robb! Thanks Robb for taking such good care Of us!
Great experience today at Brown Jewelers! My wife and I had a diamond replaced and (2) rings sized. The service was exceptional! Thank you to Britain and Marie for amazing client care!
Love their custom work! Staff is very knowledgeable and are very in selecting just the right piece
Every time I go to Brown & Co. I have the best experience. The customer service is outstanding. They are so knowledgeable about all the pieces they sell. Ive purchased new pieces, designer, and estate jewelry here for many years. Their service department is excellent too and super timely. They have such little turnover, and one of my favorite sales agents is Jerome. He knows my favorites by now. Highly recommend paying this beautiful jewelry store a visit for any occasion.
I have been doing business with Brown & Co. Jewelers (Roswell location) for many years and have purchased many beautiful items as well as using their services for appraisals and repairs. I can say, without hesitation, that this is absolutely a TOP NOTCH establishment. The quality of their merchandise and service is outstanding. Every time I enter their store I am treated with respect, courtesy, and the utmost in professionalism. The knowledge of the staff is quite impressive and I have complete confidence in the information they provide to me. For the past nine years I have been dealing exclusively with Michelle Shoemaker (Sales Manager at the Roswell store). Michelle is an absolute joy to work with and has helped me with numerous purchase decisions. Brown & Co. is the ONLY jeweler from which my wife and I buy our fine pieces.
Jerome Assisted me with my first purchase of Rolex Yacht Master, all I can say is Elite level of service and professionalism. Thank Jerome!
The shopping experience at Brown & Co. was excellent. The store is nicely appointed and had a relaxed atmosphere for the shopper. The jewelry is of high quality and smartly displayed.The best part of the shopping experience was our sales person, Robb, who made the experience memorable. His knowledge and expertise from the initial meeting to the final selection a totally enjoyable experience.I would strongly recommend visiting Brown & Co. for your jewelry needs.
Always professional and attentive to client needs.Harlan delivers!
Absolutely top notch service. Took my Rolex in for service and received personal attention way beyond my expectations. I was kept updated and all options were offered and explained. You can have complete confidence in this fine firm.
Can’t say enough good things about Brown and Co. Amy F. has been working with my wife and I and has been extremely helpful.
My experience at Brown & Company Jewelers was nothing less than a first class experience. From the moment I walked in the door I knew that I had come to the right place. Robb and Marie instantly put my mind at ease and assisted me as if I had been coming there for years. My one-on-one consultation with Claudia was exceptional. She took the time to understand what I looking for and made the extra effort to see that it was achieved. Their customer service and eagerness to help exceeded my expectations and more. They will always be my go to jeweler from here on out!
My fiance and I both purchased our wedding bands at Brown & Co and fully enjoyed our experience! Robb was extremely helpful and knowledgeable without being pushy, and helped us find the perfect bands. Mine had to be custom made, but Robb made sure I had the opportunity to discuss exactly what I wanted with the designer. My only complaint is that they said I could see the wax mold and approve it before the ring was created and that didnt happen. However, the end product was stunning and I couldnt be happier!
I have shopped at Brown for over 25 years. I have found the experience to be the best! Love them!
Traveling all over the world, my most memorable and favorite place to purchase exquisite jewelry is Brown and Company in Roswell Ga. It by far is the number 1 at customer service. Bob Johnson has been that special person who always goes above and beyond and knows exactly how to make that special purchase an event. My many thanks for Bob at being the BEST and all the ladies in customer service who make it so wonderful, like going to visit favorite family members.
Thank you to Bob and the amazing staff for helping me find The ring. I believe Brown & Co. has the most beautiful jewelry in the city. The atmosphere is low-key, refined, and down to earth. The staff is like friends, not salespeople. The service is excellent. They are more than willing to share their expertise with you...to help you make the best decision possible. I feel like it was tailored just to me. One personal note: Every time I look at the ring on her finger, I feel like it is perfect, and I know she feels the same way. We just love staring at the ring and admiring it. So thank you, Brown & Company, for bringing this dream to life for us.
Great experience with a customer-service focused company. I went to Brown & Co. for an engagement ring and couldnt have been more satisfied with the results. I prefer to shop locally and they are a locally owned company that has been in the area for 40+ years.
Jenna took great care of me from the moment I walked in. I was looking for a bracelet to match previously purchased earrings. She gave me the appropriate amount of help without being pushy and gave me space to browse alone. She was also very respective of my budget showing me several pieces that met my needs in my price range. I purchased a spectacular bracelet that I know I will love for many years to come. Im looking forward to returning to Brown and Company for my future jewelry needs and for gifts.
Entire staff was fantastic, especially Shirley! It’s so nice to support a local family owned business. Keep up the good work!
Buying jewelry isnt something that you do every day and it can be a stressful experience if you dont choose the right jeweler. When it was time to purchase an engagement ring, I wanted a personal shopping experience. Too many high-volume diamond merchants just dont offer the kind of service that I expect both before and after the sale.Brown & Company has been a fixture in Roswell for many years. I knew that they would offer the selection that I wanted and consultative service that I needed. Marcia Sterling-Cooper expertly guided me through the many choices while educating me about my options. She personally ensured that my ring would be ready when promised by carefully coordinating each stage of its ordering and assembly.With competitive prices and great service, Brown & Company will be my jeweler for future purchases. When youre shopping for jewelry, I recommend that you give them the chance to earn your business, too.
Robb was a absolute superstar! He made my Valentines Day one of the best in years. Not only was he helpful but he was so fun to work with! I cant wait to work with him again... soon! This is best place in town for your jewelry needs!
I am unsure as to who this kid is, but his name was Britain. I believe he’s actually a watch repairman, because he told me that he could assist me with repairs if need be, but he was out on the sales floor when I came into the Roswell location. He did not hesitate to assist me in any way I needed. If he is not currently a salesman, he needs to be. He sized me, found the watch I needed, and he even went above and beyond finding different colors and designs that met and exceeded my expectations. He is the the Alpha to the Omega watches. I have visited the store multiple times and never seen him there until I recently visited. This kid either needs a raise or a manager position.
I had a special request and Jenna Bolton handled it with ease. I needed a ring to propose with, and I was pretty certain we would bring it back, since my girlfriend hadnt help pick it out. I called it a rent a ring. Came back the next day and picked out an upgrade that needed to be sized. It was ready before we expected it. Brown Jewelers saved the day!
Amazing experience at Brown and Company jewelers! Everybody is so knowledgeable about each individual product! Definitely the best jewelry store in Roswell!
Brown and Co. is amazing on all accounts. Lauren Owens is a wonderful salesperson who really listens to the needs of her clients. The service department always delivers exactly what I have ever needed repaired or reworked. No matter what they want their clients to be 100 percent satisfied.
I had a great experience at Brown & Company, due mainly to the sales associate that helped me, Robb. He was very courteous and I found him to be very knowledgeable when it came to the jewelry. He answered all my questions and concerns to my satisfaction. In my opinion, Robb is an asset to your company... I would definitely come back because of the pleasant visit, but I would only want my new friend Robb to help me!!!
I cannot say enough about the Brown & Co. staff and in particular Bob Johnson! Like most guys I had little to no knowledge of what to look for in an engagement ring. So when my then girlfriend and I came in to pick up my watch that was under repair, he very politely and professionally walked us through the options and what to look for when choosing an engagement ring. I left that first meeting feeling confident that I knew both the basic style she wanted as well as the attributes I wanted to include in a ring.As one who is never quick to make a purchase especially one this profound, Bob and I traded emails and phone calls for the next several months as I checked all the options and the competition. All the while I never felt pressured to make a purchase. With his patience and expertise I always came back to Brown & Co. and I cant imagine going any where else. The entire Brown&Co. team made the process as painless as possible!We now have a date set for our wedding and Brown&Co. will be our jeweler of choice from now on!
I got my first Tudor from Katarina. She shipped it to me even though I was an unknown customer. Went to visit them in November and had a very warm welcome! Excellent store with excellent collection of watches. Tags, Breitlings, Tudors and my second favorite brand JLC.Now waiting for the Rolex Submariner call!
I have been a customer for many years. Michelle has always provided my wife and I with great service! I recommend everyone I know to shop at Brown and Company.
I love this place. Its not just a jewelry store, but a place where beautiful memories in making. I have worked with Robb many times and he is wonderful. He makes sure you are fully satisfied with your purchase and offers wonderful advice.
Amy Fifth and John were incredibly helpful and creative. The professionalism and beautiful inventory is unparalleled. Thanks Brown and Company!
Britain and Anthony did an incredible job repairing the clasp spring on my old Rolex so I didn’t have to go through the hassle of ordering a new part. Awesome customer service.
Great company to do business with. We told them in advance what we were looking for and Shirley had a number of great choices ready to see so we could get right to it. The quality of the jewelry was excellent and competitively prices. Great experience and personalized service.
I recently purchased a TAG Heuer watch from Brown & Company. Bob Johnson was my sales associate and he did an excellent job helping me choose the watch that was right for me. They have an amazing selection to choose from! He took a lot of time showing me different watches and having me try them on. I never felt rushed or pushed to buy anything. I love my TAG and will definitely go to Bob for my next watch. I highly recommend Brown & Company and if you really want a pleasant and helpful shopping experience ask for Bob Johnson!
As a 15 year customer of Brown & Company I can easily say the service and atmosphere is consistently excellent. Most recently, Kenzie was a genuine pleasure to work with.I highly recommend Brown & Company for those seeking a first class experience.A.D.Alpharetta, GA
Jenna was fantastic!! She made sure that I received a couple of rare watches I wanted for Christmas.. because of her attention and kindness my aunt also bought a stunning diamond snake ring from her.I would highly recommend Jenna and brown and company.
My husbands best friend was looking for a special ring to propose to his girlfriend. He knew what style she liked, but many he saw exceeded the cost he could afford. Walking into Brown & Co. sales consultant Amy Fithen, greeted him with such kindness and listened to every need he had, which to be honest was a lot. She worked diligently and patiently helping him piece a beautiful ring together that he knew she would love and was able to do it within a budget that worked for him. Amy was so knowledgeable about the rings and really helped guide him to a ring of near perfection. He was so excited about the ring and was ready to propose. His bride to be absolutely loved the ring!! Thank you Amy Fithen for helping our friend during such a big moment in his life. I recommend anyone looking for a ring, watches or any type of Jewelry reach out to Amy At Brown & Co. first. She is so warm and friendly and truly cares about you. She isn’t just trying to sell you, she treats you like a friend and really pride herself on building that life time customer. Thank you Amy for everything!!