I got my car checked out, wasnt advised that I was required to pay a diagnostic fee, after I decided to go somewhere else due to the price. Then I was told it would be a diagnostic fee. I wasnt satisfied with the price. Rear brakes shoes for 120.00. highway robbery. Nice people though. I shouldve been told about a Diagnostic fee upfront, and let the decision be on me. The 40.00 dollar Diagnostics fee was for me to let them do it, because I would have to pay 40.00, and another 40.00 for rear brake shoes, and labor if I took it somewhere else. It was a way to get fast & easy money. Kept it for 3 hr. To make the labor fee substantial. Good people, and good customer service, but I will definitely go somewhere else.
Awesome service and was really quick. Best prices in town! I will definitely be using them in the future
Great place to take your vehicle! Highly recommend!!!
Very professional and good prices
Screwed up the check engine diagnostic, put in only 1/2 the spark plugs and coils, damaged other parts and did not complete the job. Then they charged me for work not completed.
Overcharged by 5 hours, did not complete repairs and damaged parts.
Very nice and I got my truck back in one day.
These guys are so nice and trustworthy. They are always watching out for you. Been going there for years, along with my family. They are a blessing.
They really get the job done
Great mechanics! Ive never been disappointed and they wont try to get over on you just because youre a woman. They always let me know whats going on with my car before they fix anything.
Reliable, dependable, honest and great prices. Lamar came recommended and I couldnt be happier with his service. I brought my sons car in to be repaired and the job was done very thoroughly and I was updated every step of the way.
Honest, fast, reliable, excellent service. In and out in an hour and a half. Able to save me $400+ on an issue I had with my compressor on my Jeep that I use for hunting. Had the part there in less than 30 minutes. Will definitely use again. Very knowledgeable mechanics and staff. Even taught me a couple of things while I was there. If you need your car fixed you wont find a better place in town
Great experience. Very knowledgeable about my vehicle maintenance and up keep
Amazing place. As college girl, I always fear that the car places I go to will try to scam me into paying more than others since I know nothing about cars, but this was simple not true at Thompson’s. They did not talk down to me, did not scam me, and fixed my car quickly. Would definitely recommend!
Good people to work with. Worked hard to repair A/C.
Thanks for fixing my malibu. It works way better.
I went in for exhaust work and they really did good by me. I couldnt have asked for a more friendly, professional, and honest group of people. Without a doubt will be back if i ever need anything else.
Mission accomplished at mighty fine establishment! 😎
My daughters car started running bad so we took it to Thompson’s. The parts that needed replacing were replaced. This is a auto repair shop that can be trusted. Ladies, if your looking for a mechanic you can trust this is your place.
Very nice people. Did a good job.
I was looking for a new mechanic one with better prices and that’s when I found Thompson’s auto. I have been their twice now and both times have been a good experience. The have the best prices in Rome and do good work!. I highly recommend them!.
Honest great service
Just avg repair shop. No problems
Best place to have your car fixed right the first time. Highly recommended for all ages.
Did a quick weld job. Good and fast work
I don’t usually write reviews but wanted to make an exception and really express how grateful I’m for them for taking care of my car. They went above and beyond. Highly recommend this place!
Thompson’s was recommended by a friend. It’s worth traveling 30 minutes to get to them. Very knowledgeable, friendly, and prices are reasonable.
Really good people
I like the shop mechanic they did a great work in my pick up I would highly recommended this place.
This place just reminded me of why I dont trust private shops. After spending $400 I got my vehicle back running worse than when I took it to them. Went in for a simple repair and somehow my vehicle ended up needing additional repairs. If you like places that create more problems than they fix by all means shop with them. I have to go behind them and fix something they messed up. The thing that really made me mad is they will try to we fixed this but its still doing that. Its wasnt doing that before you fixed what you claimed you fixed.. Never again
Amazing service, and honest estimates. You will get great advice, and excellent service from Lamar, Ruben, and all of the the there!
Great customer service, trustworthy mechanics, honest upfront estimates
Awesome guys... Cant say enough, While on a road trip my 18 year old daughter was stranded in Rome Ga. While calling for a tow truck. Adrian recommended Thompson so they took the car to them. Being my daughter first time road trip and little money in her pocket, and since it was a simple fix they fix the car for 35 buck when they could have ripped her off..... I want to say Think You sooooo many time. TJ you guys are the BEST and love you for IT!!!!
Great place
Best prices on labour..and top notch Machanic Did great job on replacing val-COVER & Intake gaskets on my truck .almost half price of what ford dealer was goingto charge. Theyll be getting all my business good friendly Honest folks
Good people
They were very helpful with an out of towner like me with getting my cruize control fixed and didnt jerk me around with not knowing prices or how long it would take was in and out well within an hour. Very happy with my experience and definitely will go back to them if ever in the area again 😊
Best customer service and great work
Much lower price than anyone else. Lamar was very friendly. Took it on a friends recommendation. Will be going back
Had a great experience, great and helpful crew. Will definitely do business with again.
They got me in on a busy day to check for an EVAP leak and a steering wobble issue. I had to wait for an hour or so when I showed up for them to get my car in but once they took a look at the car, they found and fixed the leak with in 20 minutes. They also found what was causing the wobbly steering and only charged me for the diagnosis!
Great service, and great car care!
Told me that one of there guys was out for lunch and that they would call me back in when he got there... didnt have a muffler clamp
Great work at affordable prices,
Honest and affordable
Hard workers and quality car care
Bad repair
GOOD work