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Hitchcock Heating & Air
1407 E 2nd St SE, Rome, GA 30161, United States
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Hitchcock Heating & Air

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Do
Review №1

Hitchcock heating&air was on time, the professionalism and courtesy was above reproach. The technician was a young man named Andrew and he was outstanding. His knowledge of the job was unquestionably the best Ive seen. He was polite, professional and overall an example all could follow. I highly recommend Hitchcock heating&air and if needed I will certainly use them again as they are highly skilled and dependable.

Ja
Review №2

I am so pleased with the work we just had done by this company! We needed a whole new heating and air unit and extensive vent work. TJ came out and gave us several estimates to cover our needs. They were on time, very organized and kept us informed of how everything was going. Everything was well cleaned and all debris taken care of. The new air is wonderful! Thank you so much TJ!

Ju
Review №3

TJ with Hitchcock came out and gave us a thorough review of our current system and suggested the upgrade we requested. He emailed options and quickly ordered the unit we selected. His professional and attention to our specific needs is unmatched! Hitchcock gave us quality, timely service and we will definitely go with them when we replace our other 2 units!! Outstanding service focused on our needs!

T
Review №4

Let me just say it was refreshing to feel like you are dealing with someone that is not only competent but cares about the customer. Would most definitely recommend!

Co
Review №5

Randy is very polite, professional, and most importantly...honest. I wont even consider calling any other company for any future needs. Thanks!

Ji
Review №6

The service Tech, Andrew, was professional, courtesy, and knowledgeable, very thorough look forward to Hitchcock return to provide semi-maintenance.

Ro
Review №7

I made an appointment with them to look at my current ac/heating system and to give me an estimate on what it would be to replace them. TJ came out and throughly explained everything about what I had and what they would do. He sent me 4 estimates within a couple days and I then called him with some questions. He took his time explaining the difference in systems and helped me choose what work best. I was pleasantly surprised when the unit came in within not even a week so we set the day for install. I wasn’t home but my daughter was there and they for sure had it all done that day. Once I was able to see it all I was very happy with all the work and they even helped me with redirecting a water line from the pump that was attached. I recommend them hands down to install your new unit or do any work needed. They are super friendly and do a great quality job. Plus they are family owned and I feel we all should patronize small owned businesses.

La
Review №8

Your drivers need to be more cautious. One of your trucks ran a red light in a school zone this morning. He had plenty of time to stop but chose not to. If the person at the red light would have went when the light turned green it definitely would of been a wreck. Pay more attention. But privileged ppl can do what they want I guess huh?. Smh!

Ca
Review №9

Business hounds you about leaving a google review so here it goes. Even if they do not fix your problem you will still be charged and told that you have another problem they still need to come fix. I specifically told them to fix hvac on investment property and they installed a thermostat and charged me for labor and various other MSc charges. The receptionist who answers the phone is very rude and needs a coaching session on how to talk to people. If you are looking for a reputable company to perform maintenance or repair your hvac unit steer clear of this company.

Ja
Review №10

TJ was great. He came out and took care of the problem I had causing my auxiliary heat to stay on (which tripled my light bill). He went the extra mile by getting my smart thermostat paired with my phone. Thanks for the great service!

Ni
Review №11

Great service and great people! They will get the job done right the first time and communicate what they are doing before they do it.

Kr
Review №12

Hitchcock H&A is a fair and honest company. We have used them for years and they have always been there for us. It is important and valuable to have relationships with companies you deal with so they can familiarize themselves with you. I would recommend this company to my mother! That is how much I trust their work!!!!

Br
Review №13

The guys were actually early for my appointment, they were super nice, got my AC back up an running. Cant say enough good things !!!!

Rh
Review №14

Great Service! On time. Very friendly and professional.

Pa
Review №15

A wonderful experience from a well qualified team.

Ma
Review №16

Will always use Hitchcock, they are the best.

Le
Review №17

They answered the phone and had prompt service and were reasonably priced. The entire job to repair our heat pump took less than 2 hours. I will definitely recommend them to all. Thanks TJ and RandyLetitia Hines Silver Creek, Ga

P
Review №18

I didnt get to talk to TJ when he came out personally, but he worked with my Father.. He was very professional and knowledgeable. Luckily was able to come out at the last minute. Our air has been out since Sunday and in 92 degree heat.

Ju
Review №19

Hitchcock installed a mini split unit in our addition two years ago and just installed another one in our pool house. They are quick, friendly and professional. We will call on them if the need arises in the future and happily recommend them to others.

Ma
Review №20

Excellent service, dependable, very knowledgeable technicians.

Na
Review №21

This company was exactly on time and did a great job. Ryan was very honest and gave me some great suggestions. I will spread the word about this company. Great work!

Da
Review №22

Always a timely response and quality service. Our home stays cool in the summer and warm in the winter thanks to the thorough job of maintaining our systems

Sh
Review №23

Very thorough. Explained what he found. Respectful,pleasent. Kept social distancing wore mask. Answered my concerns.. Educated me on system.

Lu
Review №24

TJ best heat and air man in the world 🌎.

Mi
Review №25

Hitchcock heat and air has to be the most honest folks I’ve ever dealt with. Always on time. Never try to up sell you. Fix the problem the first time and have very fair charges. Thanks for another job well done

Ch
Review №26

Hitchcock Heating & Air will always be the first place I call for all future HVAC needs.I recently had an issue with our A/C not cooling properly. I called a large local HVAC service company and they sent someone out to look at the unit. The serviceman from this other company (whom I will not name in this review) told my wife in person, and myself over the phone, that the system was working perfectly. He said that it would not be able to cool the house to 70 degrees with the temperatures outside being 85. He charged us $85 dollars and left. 4 hours later, I arrived home to find that it was 76 degrees inside the house.The next morning, after a little research, I called Hitchcock Heating & Air. A few hours later, Ryan showed up at our home and checked out the system. Within a very short period of time, Ryan informed me that the heat strip was on at the same time that the A/C was running. Due to a faulty part, the heat strip would not shut off. Ryan disconnected the heat strip and ordered parts to repair the problem. Long story short, I arrived home just 3 hours later to find that it was 68 degrees inside our home.I could not be more pleased! Thank you Hitchcock Heating & Air for the awesome service!!!Now, my only concern is to see the power bill after my heat and air both ran simultaneously for a week...

ja
Review №27

You couldn’t ask for a better Heat and air company from theThermostat all the way to installation of a brand new unit Randy and his guys do it all I’ve been using Hitchcock and Air right at 10 years always been right on time Courteous and provide just what I need whether it’s my home or business these guys do it well!!

Mi
Review №28

Great work!! TJ Bobo did a wonderful inspection for us!! Would definitely recommend and will use again!!!

Ru
Review №29

Great business—always exception work.

Da
Review №30

Excellent service! Got our heat back going in no time and working great. Other company someone recommended to us, never returned my call. When we need HVAC work done again, we know who to call. Thanks!

ca
Review №31

I am epileptic so heat triggers my seizures. My AC went out on friday. Thank heavens the weekend was a bit cooler and someone loaned me a small portable to cool 1 room. Because they had to order my part. This was fairly late Friday and they have it fixed perfectly now on a Monday morning. They were kind and courteous and explained everything in detail. I will definitely be using them in the future.

Ca
Review №32

Hitchcock heating and air is always dependable and they do a great job!!!Thanks for your service!!

Mo
Review №33

I love this place always their when I need them super sweet and work is great keeping my family cool love these guys

Bu
Review №34

Hitchcock is always responsive and friendly. We always trust them first when something goes wrong.

We
Review №35

GREAT SERVICE AND EXPERT KNOWLEDGE, HIGHLY RECOMMENDED FOR YOUR HVAC SYSTEM, NEW OR EXISTING EQUIPMENT. Technician TJ BoBo returned the next morning to install a circuit board and a surge protector. System running great.

Er
Review №36

My ac unit went out the day before going on a family vacation so I called Hitchcock heating and air and they came out that day and unfortunately told me the unit was shot out. On the bright side while I was on vacation Randy and his team put my new unit in and did a fantastic job and I came home to a nice cool home. Thanks a million Randy I love my new Trane

an
Review №37

Ryan was a huge help in repairing my condensationpump and even taught me how to repair my condensate pump for the next time it has problems

Co
Review №38

TJ is always pleasant and easy to deal with. He explains everything he did in a clear, concise manner.All other employees we have ever dealt with were polite and they always respond in a prompt manner when we need assistance.

Ra
Review №39

Honest, wonderful company. They put in a brand new heating and air system for me 3 years ago and I continue to recommend them to anyone I know.

Do
Review №40

TJ just left and he was very professional and answered all of our questions. I highly recommend Hitchcock Heating & Air

Je
Review №41

I would definitely recommend Hitchcock heating and air. Very nice and great quality.

Am
Review №42

Great customer service. Fast. Friendly. Reliable. Best of all locally owned. I’ll be using their services again when I upgrade.

De
Review №43

They did a fantastic job, finished on schedule and very professional. Will use again in the future.

Ch
Review №44

Thank You for being so quick to help and Knowing what your Doing.. I would Definitely continue using Your Company for All my A.C. needs..

Ti
Review №45

Efficient system check for change of season.

Ma
Review №46

Would have given them a 10. Competent reliable and trustworthy. THey are there when they say they will be there and never leave a mess to clean up. They give you several quotes to choose from and answer all questions you may have. Very happy with their service and will call again if necessary

Ju
Review №47

Got a visit from Mr. Hitchcock today. He was extremely pleasant, honest and polite. I called him out to completely replace the unit because I thought it was 14 years old but he looked at it and told me right off it was actually only 6 years old and could possibly be repaired. He is very knowledgeable about the HVAC of my home and even came by on a holiday weekend. I would recommend him if you are looking for HVAC service. Honesty is a virtue carried by fewer and fewer these days.

Ch
Review №48

They came right out and identified the problem. Fixed it. Very friendly and personableWill recommend them to others

Mi
Review №49

Ryan couldnt have been nicer or more professional. Fixed my heating issue again and I wont ever call anyone else. Thanks!!!!

Ch
Review №50

Had a problem with our heat. TJ and Amed were very diligent and found the problem. Very thorough with their diagnosis. Highly recommend.

je
Review №51

Randy did a great job and had my air running in no time. He immediately knew the problem. He replaced the part and the unit was good as new.

Le
Review №52

Very satisfied. I will definitely use them again next time I need there services.

Ju
Review №53

Honest, prompt, courteous service. Hitchcock H&A is the only company I use and recommend to friends.

Br
Review №54

Once again Hitchcock HVAC came through and did an excellent job on my total system replacement, including a complete replacement of the ducting system.Excellent service from a family run business.(From my previous post: Hitchcock Heating & Air is absolutely my go to HVAC company. They installed 4 units in my personal home, a unit in may mothers home, and 7 units in various rental properties. They have always been timely and had competitive pricing.)I highly recommend Hitchcock Heating & Air.

Au
Review №55

TJ did a great job of installation and I’ve had no trouble with the unit. Very efficient as well!

Ge
Review №56

Great company to use. We had unit installed . Workmanship was excellent

Ta
Review №57

Great experience. Friendly and fast service. Honest and reasonable.

Tr
Review №58

Seriously a joy to work with. Super efficient, timely, and made sure we got heat before bad weather,moving us up a day. They didnt just replace the furnace that was broken, but also improved the entirety of my heating system (drain line moved to better place, fixed basement vent that had been broken for years, etc). They improved our air quality with a better filter situation that I would never have known even existed. All while being affordable. I will not call another HVAC company again. Theyve got a customer for life!!!

Ka
Review №59

We have been very pleased with the prompt and reliable service we have received from TJ at Hitchcock heating and air.

Ki
Review №60

These guys were honest, dependable and willing to try to fix my old AC unit before installing a new one! Highly recommend!

su
Review №61

Technician was on time and solved the problem quickly.

Je
Review №62

We appreciate the service they provided when we needed it the most!

Ev
Review №63

They were fast and very professional get the job completed

Yv
Review №64

Personnel was professional, prompt, and knowledgeable. Could not have asked for better service.

An
Review №65

Great company! Honest people, honest work.

re
Review №66

Thank you for putting in our heat pump this past Thursday, Im very pleased with your service.- Tommy Packer

Bo
Review №67

Extremely courteous, on time, texted me when enroute to my home and completed the work efficiently. We will be long time customers.

Br
Review №68

Got my air back to cooling in no time thank you and will always call them if I have anymore trouble.

Co
Review №69

They always do a great job. Would not use anyone else.

Br
Review №70

Ryan Hitchcock was great with good service and professionalism

An
Review №71

Always get great service from Hitchcock Heating and Air!

Ni
Review №72

Randy and his team are the only people I trust to take care of my HVAC needs. EFFICIENT, FAST, AND FAIR PRICED.

Ja
Review №73

Great Work! Reliable and Honest!!

Vi
Review №74

Excellent technician

De
Review №75

Personal, friendly, thorough and professional at all times!

Ra
Review №76

Quick service,Thanks Randy

Mo
Review №77

Prompt professional service! On time all was as expected to be .

Ja
Review №78

Fast, friendly, professional service!

Wi
Review №79

Reliable and honest

Wi
Review №80

Great service, great business

Dr
Review №81

Always very friendly!!

Ka
Review №82

Thanks!

Information
17 Photos
82 Comments
5 Rating
  • Address:1407 E 2nd St SE, Rome, GA 30161, United States
  • Site:http://hitchcockhvac.com/
  • Phone:+1 706-802-7849
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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