Spoke with Blaze and he was amazing to work with! He was friendly and helpful. He went above and beyond by cleaning our car inside and out! It looked great! Thanks for your wonderful service!

Amazing service! Traveling through, called about my bumper.They told me to come fixed it immediately and didnt even want to charge me. Super friendly staff. Highly recommend!

This is a great body shop and detail shop. They have worked on multiple vehicles of mine and just finished doing a warenty claim job on my Grand Cherokee. There isnt any other place I would take my vehicles in the area. There customer service is beyond great aswel.

These folks go above and beyond what I would ask for in a local repair shop. They are knowledgeable, professional, and timely; they don’t give you the run-a-round or leave you scratching your head. I have been so very impressed with their service. Thank you Blaze and Julie for putting your customers first!Having an accident is traumatic enough; you and your team helped to ease a bad situation and I cannot thank you enough for that. You will remain my first choice for collision repair!

They do quality work there. Friendly people and helpful

Top notch service with a great attention to detail! Fair prices, friendly staff - highly recommend!!

The guys that work there are personable, and helpful!

I couldn’t be more satisfied with the staff at Al West Collision Center. They were incredibly helpful from the moment I brought my car to them for front end damage repairs. They kept me in the loop throughout the entire process, made sure I had a rental car lined out, did fantastic work (my car looks great), and even completed the job a day early. I’ll be recommending Randy, Blaze, and the rest of the Al West Collision crew to anyone needing fast and professional auto body work. Thanks for making the whole process so painless and the wash and detail when I picked it up!

Took our car here after an accident (front-end damage) because they were an authorized repair shop for our insurance company. Accident occurred in middle of October, we were told maybe a couple of weeks. Car wasnt ready until beginning of December (6 weeks). They ran into issues with the electrical system during their repair. Got the car back and it looked good (which is why this isnt a 1 star rating). However after having the car for 2 days the dashboard lit up like a Christmas tree with all kinds of warning lights. Insurance company had the car towed back to Al West (against my wishes) to fix since they did original repair. Ok, whatever. 3 weeks later(!) we get the car back and it is FILTHY! Its like they left the windows open in a dust storm and then decided to rub the dirt into the seat and dash. Oh, and almost immediately another check engine light and error codes. Body work was good from what I can tell, but the rest of the work was garbage. Car now at local dealership after I demanded that insurance company NOT send it back to Al West. I get things can happen but to not fix the problem after having 2 attempts at it, PLUS returning it in the condition they did is totally unprofessional.

Unmatched quality of craftmanship here. Have always brought my vehicles here for repair & have always had a great experience. They are very easy to work with & good about keeping me updated on the progress of my car. I highly recommend this shop for any of your auto body needs.

So bought a new truck, hit a deer, these guys made it seem like it never even happened...fast forward 6 months later truck got hit in the side...20000 worth of damage and again truck came back brand new...these guys and gals are great at what they do and communication is on point. Highly recommend!

I took my 2017 jeep wrangler to them after I was hit on the front left corner. Not a lot of damage cosmetically, but the frame was slightly bent, and front axle also had to be replaced. I was concerned it wouldnt drive right afterwards, but boy was I wrong! Still drives like new, and looks it, too. I deliver mail in it, and have tried to keep it nice. It was covered in dust inside and out when they got it, nice and clean when I picked it up. Blaze couldnt have been more helpful. I guarantee if I ever need collision repair again, I will not hesitate to go to them first. I am very happy with the results. I have my baby blue back on the road!!😁 Thanks to you and your crew!!

It took a long time to complete the estimate for my Lexus. However they did make sure to get ahold of me to let me know what they found and the next step. Took my plate off and placed them on hold for me to pick up

If I could give this place 100 stars I would. I was hauling horses on my way to my annual vacation and got stranded in Rolla with a bad transmission. I ended up meeting Randy at Al west collision who helped me get on my vacation and got my transmission fixed that week. I couldn’t have asked for a better experience with Randy. I was pretty upset in the beginning but he was very reassuring and helpful. He got me back on the road and kept in contact while he was working in my truck. I know he had to really hustle to get my truck fixed within the week that I was on vacation so my truck would be ready when I came back through. I was pleasantly surprised at the total cost because a dishonest person would have taken advantage of my situation and could have charged me far more. I was in no position to argue otherwise...I was stranded. I can’t imagine anyone going anywhere else for their auto repair. If you want a trustworthy auto repair place, look no further than Al West Collision. Thanks RANDY!

They were good at what do

These guys (and gal) have always been awesome! I have used them every time Ive needed either a repair or simple paint job on any vehicle in our family from the moment I arrived in MO. They work great with the adjusters, insurance and rental companies and even folks I refer. I wouldnt go anywhere else. Thanks guys!!!

Friendly, efficient and did a great job. Car looks like new.

Hit a deer the night before and stop in there the following morning and they put the bumper back in place and it looks great. Great group of people.

Very professional, honest, and caring team. Highly recommend speaking to Josh if you have any questions regarding your vehicle or it’s repairs. I will recommend all my family and friend to Alwest! Thanks for being so great!

When it comes to fixing dents and some major body work, you as a customer want it done right. If youre ever going to trade in your car you want the most for it and in order to do so the car needs to be in its best shape. I had someone back into my car while it was unattended and this shop fixed my car perfectly and went a step further even. After I got my car back I had the original car dealership look at the work Al West did and they couldnt believe how perfect it was. From the flakes of metal in the paint to the alignment of the new taillight to the trunk it was spot on. Al West even vacuumed my car better than I usually would and the interior came out cleaner than when I purchased the car. The two things I can recommend though for Al West is one, to have a better line of communication between the customer and the progress of work being done. The car dealer back home who does my usual maintenance texts me updates as my car progresses in the shop. From oil changes to brake inspection they let me know. It helps plan when I can pick the car back up. Two, the attention to detail is there at Al West but some painting tape was left inside my gas cap. When I tried opening the cap from inside the car (latch operated, only way to open it) it wouldnt open. I managed to manually pop it open to remove the tape but it wasnt an inconvenience. (To Al West) Just note that for future work. Highly recommend this business to anyone needing work done.

Great group of people. They truly know what customer service is all about. They took care of my vehicle fast and friendly. Even months later when my ac wasnt working after the winter season and I thought it was due to the insurance claim. Instead all it needed was to be charged and it has worked fine ever since. Not only did they pick my vehicle up from work to save me a trip, they also didnt charge me a dime for anything. Would definitely recommend this place to anyone that needs some work done.

This is a great place the ppl are really friendly and they do awesome work

Great place to go! Obviously no one wants to have to go to a collision center but when you do have to be at one there is no other one that I would rather be at then Al West Collision in Rolla, MO! Their attention to detail and their customer service are much appreciated. Thanks again Josh and Blaze for making this a positive experience!

My car has been at Al West for more than nine weeks. My frustration isn’t so much with how long the repairs are taking. (Although it does feel like nine weeks is excessively long.). My frustration is with the number of times that I have been promised the car and have not gotten it. The original estimate was six weeks. I have been called three times and told that my car will be ready “tomorrow”. I still don’t have it. I would much rather have somebody be honest with me and tell me that they don’t know when it’s going to be done then to overpromise. I am an extremely busy person and have three times made arrangements around going to pick up my car. Two weekends in a row I have had to cancel plans to go out of town because my car is not ready. While I feel fairly confident I will be happy with the results, I will not be able to recommend this repair shop.

Great Service! Awesome Staff! They are definitely Professional and Great at what they do. Thanks to ALL involved!

They take care of you.

Got the rear end of my truck repaired after being rear-ended. They staff was very helpful and even called for the rental car to come pick me up. I had them install a lift on my truck after the work was done and they did an outstanding job. I would definitely recommend them and use them in the future.

Very good customer service! They fixed my car just like new!

Great, timely, body shop that worked well directly with me, my insurance, and the rental car agency. I will be returning to Al West Collision center if necessary again.

We made an appointment for body work to be done 2 weeks prior to dropping off car, went to drop it off, they tell us, we were sent a damaged piece. It may not be ready in the time promised. (32 hours) No loaner offered. Get a call, its not done by 32 hour mark. No loaner offered. Next day get a call, our paint baker isnt working, so it wont be done today either. No loaner offered. It should be ready in the am. All this time, for a 24 hour job. It took almost 4 days. Drop off monday am, get it back Thursday mid morning. All this week we were with out a much needed car. An apology is what we got. They did bring the car to me, after work was completed, still had to pay entire deductible, after their many delays. We wont use them again, we will go else where.

This was not the kind of body shop I am used to. Instead of trying to gain what could have been a profitable job for them, they were extremely helpful in showing us how to repair a small blemish without the expense of body work. Its this kind of service that will have us going back when we have more serious auto body work to be done.

Very fast and friendly service.

Our car looked like new after they were finished. Fast friendly service

Well my car is there to be fixed I will probably change my rating once I see my car when is completed hopefully everything goes good and I can give them a 5

Nice staff, very knowledgable. Real professionals.

They fixed my mistake, great job. My truck looks showroom new. Friendly, professional, hopefully Ill never need a collision repair center again. But if you do, choose Al West.

Took my vehicle here after an accident for some body repairs. Nothing but greatness from them. Kept me informed and work was done in a timely manner. Even ordered my aftermarket pieces instead of the OEM.

Has gone above board to get my husbands truck fixed

Most fantastic. A great place for any car body repairs.

Great service. Nice people to work with. They fixed my Jeep effeciently and reasonably priced!

I visit this place this morning, and the people there are super nice and friednly. They fixed my problem. Highly recommend it!

Did good work on the body damage, to the door and fender of my truck, But have had to take it back because of bolts missing in the fender ( found them in the pocket of the door) door locks not working, mirror adjuster not working, outside door handle came loose, along with the inner door handle came loose. For a shop that has been around as long as they have, you would figure they would have there ---- together better then this.

Did an excellent job repairing our vehicle and were more than happy to explain what they did and why they did it.

My 2015 Prius C looks brand new after the repair. Their service place customer needs to the first! I highly recommend this collision center.

Giving this repair shop the lowest rating possible due to the absolutely terrible customer service the receptionist provided. Instead of i can try - i was confronted with I cant. While the mechanics seem to know what theyre doing, their receptionist does not. Sad to say this repair shop is recieving such a low rating due to their incompetent receptionist.

Terrible work on my car. It was painted and fixed 3-4 times and still looked terrible. Took my car elsewhere to get fixed. They also worked on my car without my consent. Thanks a lot.

Thank you Bobbie Sue for getting my parts for the truck

They did an excellent job on getting my daughters car fixed!

My car was serviced here and

Body work was o k. It took five weeks to get running boards that l didnt order and didnt like!!!

Nice people and service.

Great costumer service

Excellent Auto Body Repairs

I would never take my truck to anyone else.