ca
carsonsautocare
175 Southwest Blvd, Rohnert Park, CA 94928, United States
Comments
Pr
Review №1

Bill Carson is a very nice, professional mechanic who is honest about what needs to be done and what does NOT need to be done! He is very fair, and will tell you when he can and when he cant fix a problem. Ive had nothing but good experiences with this Auto Care facility.

Er
Review №2

Just found this gem of a place this week and they will be where I take my car from now on. Cute little family run business. I love supporting local, small, family run businesses. Its so important!! My car is great, and I am so happy with their work and their pricing is amazing!!! Check em out!!

Gi
Review №3

I called based on the customer reviews.My son is at Sonoma State and his water pump went out on a car that isnt really worth repairing however, we couldnt dump it either.Katrina and the mechanics worked with us to keep it on the road and didnt try to upsell us on a bunch of stuff that wasnt needed.They were fair and timely. I dealt with them remotely because we do not live in Sonoma.THANKS CARSONS! It is so nice to have a trusted mechanic without ever having dealt with them in person.Honest and reliable...what more can you ask for?!

Ad
Review №4

I really like this little shop. Have always had a good experience there.

Pe
Review №5

Great service, knowledgeable people, they keep good records of your car, prices are unbelievable, friendly and we trust them!

Al
Review №6

I went here because I got a promo coupon for an oil change in the mail. The woman working the main desk, Katrina, was helpful and kind, and even rounded the bill down by about a dollar to an even amount. Not a big deal, but I thought it was a nice touch. The technician working on my car was fast and efficient, and finished quicker than I expected. I am very happy with the service I received and will definitely be coming back in the future.

Sa
Review №7

True to their policy, honest, fair, and reliable. Nice little place that I would definitely recommend to my friends!Update: Well, my experience did not last long. I was repeatedly going to this place for my auto needs. I scheduled a regular car maintainance check. While they are cheaper and hard working, the service was not worth the money this time. The technician recommended to replace the serpentine belt which was replaced just 15 days ago (my guess, did not even look at it as there is no sound and no cracks). Was told to replace air filter that was changed less than 6 month ago (by the way, it is activated carbon filter, looks black brand new because of the material in the filter). Felt like spent my time and money on this unnecessary inspection. Asked Bill the details about belt, did not get anything except, it is damaged. Tried to understand by email no use. I guess, I need to keep looking for a reliable and honest mechanic which seems to be hard to find. Mistakes happen, but the owner did not try to follow up or explain me the issue.

le
Review №8

One of the best places to take your car for repairs or maintenance, very honest owners and they do great work on cars, very reasonable good prices as well 👍

Ro
Review №9

Very reasonably priced. Great staff and seem like very good people. Will definitely return for my other vehicle. Would recommend to anyone.

Ja
Review №10

Bill is great! Highly recommend!

Ha
Review №11

This Place Is AWESOME. I call for an auto repair after searching Google and Carsons was highly rated. So I told my step daughter to go there and see if they could tell what was wrong. After the diagnosis was done, Bill called me back and outlaid what was wrong and gave me an estimate. Bill and his crew not only fixed her cart but offered a loaner for her to go to work. Its amazing to find such a nice respectable auto repair shop and I dont live in Rohnert Park!! I thank you Bill for doing a great job and for being so family oriented. If anyone who reads this that needs a recommendation, then this is the place in Rohnert Park for Auto Repair.

Ch
Review №12

I have now had my truck looked at by another shop and had the work inspected that I had done at Carson. Come to find out not only did they dent the hood of my truck while it was there. They also drilled a hole in one of my brand new exhaust tips that I had installed by Johnny Franklin to hide that there is still water coming out of my exhaust. So obviously job was not complete. Very unhappy do not recommend going here.

Ki
Review №13

This place is great. They went above and beyond to take care of my daughter who is a student at Sonoma State. Price was cheaper than estimated and they didnt take advantage of her. If I lived in the area Id take all my cars here.

Ra
Review №14

I like the local service and they will admit when theyre wrong and take care of any issues. Ive brought my car here for all of my out of warranty needs and they always deliver.

st
Review №15

Tried to sell me a transmission for my car that wasnt needed

Ch
Review №16

Carsons is our go to family run mechanic! Top notch service every time!

Ar
Review №17

The customer service is amazing, from the time you enter the store until you leave.

Ra
Review №18

Great place for autowork

Je
Review №19

Great place, got an oil change and was there for less than 30 min total. Very nice/friendly service.

mi
Review №20

Very good service.

Jo
Review №21

Im a mechanic by trade, and Carsons Auto Care is the real deal! Bill and Katrina are awesome folks, and the vibe I got from these guys was great! Auto Care with no stress?? Its true at Carsons!

Ch
Review №22

I take all my cars here because of the wonderfully friendly and honest people who own and work in this shop every day. From a simple to oil change to complicated work, Ive always been very happy with everything, cost and quality of work is wonderful.

Jo
Review №23

If you want a honest, sincere,cost effective, auto repair shop. This is it.

ju
Review №24

Excellent place to get work done. Very nice people.

Te
Review №25

I have been goung to carsens auto care for two years. Bill and Katrina are literally mechanic angels ! The service they provide customer service is incomparabke! They go above and beyond gor their customers. I love Carsens,❤❤❤❤😇

Pa
Review №26

I will bring my car here only, and I sincerely recommend everyone do the same.

Jo
Review №27

Best place to get an oil change in the area! Great people here!

Ni
Review №28

Very honest people i love takeing my car there

Pa
Review №29

Very knowledgeable, great attention to detail and excellent customer service.

Ma
Review №30

Great place, Great prices, Great employees, there work is excellent

Jl
Review №31

Charged what I thought was too much to chase threads of the oil pan.

Iv
Review №32

Great place

M
Review №33

Great customer service 👍

Mi
Review №34

Reasonable prices.

Gu
Review №35

Great people great service

T
Review №36

Nice staff, nice and clean.

Ri
Review №37

Homest people

Information
37 Comments
Rating
  • Address:175 Southwest Blvd, Rohnert Park, CA 94928, United States
  • Site:https://carsonsautocare.com/contact
  • Phone:+1 707-992-0435
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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