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U-Haul Neighborhood Dealer
15211 Frederick Rd, Rockville, MD 20850, United States
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U-Haul Neighborhood Dealer

Comments
Ja
Review №1

Very convenient; its in and Exxon station so you can top it off right there when youre bringing it back. The people working there were ok, but the truck was a piece of junk. It sounded like it was ready to die at any moment..It did however, get the job done. I was a bit put out that they wouldnt let me park my car there. I had to drop it off at home and get a ride back to U-Haul. That also meant someone had to pick me up when I was done. The rental is less expensive than the competition f youre not putting on a lot of mileage.

ra
Review №2

I booked a 9ft Van at this location. My reservation was moved to a different location without any notice. The manager at the location was rude and unhelpful. He was like it’s not my problem contact Uhaul. He general behavior was not acceptable. I wouldn’t recommend this place.

M
Review №3

I rented a 10 foot U-Haul truck from the College Plaza station on 4 Nov 2018. Both the check-in and check-out experiences went smoothly. Both station attendants were courteous and professional. The College Plaza station is a busy place with multiple other functions going on so, be patient. If this isnt something that you can deal with, you might want to rent from another location.I had zero issues and would rent here again if the need arises. I definitely recommend their service.

Jo
Review №4

********NO STAR AT ALL WORST RENTAL PLACE EVER*********I had the worst experience at this location. First I picked up the rental and on my contract said 540 miles out but when I got inside the rental, it showed 578 miles over charging me almost & 38.00 if I would had not notice upon returning the rental. I immediately told him and all he did was initial the discrepancy with out apologizing. Second I notice that they manually added CDW an extra charge of $10. I brought this second issue to the owners attention and I explained to him that my personal insurance has an endorsement to cover rental vehicles already thats why I know for sure that I wasnt the one who selected CDW he said that it wasnt him. Mysteriously it just appear there on the contract.(BEWARE TO ALL CUSTOMER TO DOUBLE CHECK YOUR CONTRACT FOR ADDED CHARGES). Then I had to cancel my 1st contract because too many mistakes. I then scheduled online a new rental to be on the safe side. Upon returning the vehicle Zifer Reyal didnt want to give me my receipt saying computers were down. I insisted due to the lack of trust already at this location from what happened earlier. And he said computer dont work as he went over to the computer I help him figure out the keys and then he was able to print out my receipt. Apparently he didnt know too much about computer so he lied to a customer. Never will go here or Recommended ANYBODY TO GO HERE EVER

Se
Review №5

Good place for you need anything from rental truck there are ready for you.

Ar
Review №6

Dont know why they added $25 charges (some random insurance) on my account when i specifically declined to add those charges online. it shouldnt have costed not more than $35 (Inclusive of $20 rental + fuel + taxes) for a 30min move of a couch across a distance of 2 miles (from literally Shady grove metro to King farm). I was charged $60 in the end. I would have gotten a day worth of Enterprise car rental for that money.

P
Review №7

Good service. Helpfull staff.

ha
Review №8

Terrible service, they didnt honor the reservation

Information
1 Photos
8 Comments
3 Rating
  • Address:15211 Frederick Rd, Rockville, MD 20850, United States
  • Site:https://uhaul.com/Locations/Truck-Rentals-near-Rockville-MD-20850/042394/?utm_source=gmb&utm_medium=primary&utm_content=042394
  • Phone:+1 301-340-1159
Categories
  • Trailer rental service
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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