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European Automaster LLC
921 S Anderson Rd, Rock Hill, SC 29730, United States
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European Automaster LLC

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Ra
Review №1

I would happily give Chris and European Automaster 5 star ratings all day long!!! This family run business is all about providing great customer care and quality service and maintenance for your vehicle.Chris is willing to go the extra mile to make sure you receive the care and service you need, when you need it. He sacrificially squeezed in service on my vehicle because he knew how important my car is to my work.I first discovered European Automaster when my previous vehicle had died due to poor maintenance from another mechanic. Chris helped me select the the best, most practical car for my needs - that also fit in my budget - and he has taken care of it since.He is an EXCELLENT mechanic, that always puts his customers needs at the top of his priority list. Chris knows what your vehicle needs to last, and you can trust his advice and his work.

Ge
Review №2

Chris is a breath of fresh air to speak to about the potential repairs to my BMW 650i. I have had numerous conversations with dealerships and repair centers, all of whom want to do everything but address my problem. When I called Chris he stayed on point and asked relevant questions. He recommended I complete a couple items which will save me money, no one else did that.!! Chris has my business and I look forward to working with his crew.

Bi
Review №3

Meeting Chris and his wife is like meeting new friends. I was dubious of what type of service I might receive since we were new customers....but that changed quickly as we experienced expert care. We are delighted that we now have someone we trust to work on our vehicle.

Sa
Review №4

Wanted to use services because of the great reviews but already stressed out trying to find someone to service my car I definitely didn’t appreciate the attitude of the woman who answers phones. I asked about a service and the sarcasm in return was uncalled for! Only putting review to bring attention to future callers getting a more respectful response!

Br
Review №5

Finally, I have a place to take my Boxster who knows and cares about the cars he works on. Chris was recommended by a friend, and Im very pleased with the results. I dropped the car off on Thursday and the work was completed the following day. There were no bad surprises: the work was excellent and he caught a couple of things and fixed them with no fuss or big add on charge. Its so nice to have a local place to trust with my Boxster so I dont have 50 minutes to far side of Charlotte, I can now get excellent work done right here in Rock Hill. Im a very satisfied customer and will be back when the car needs more help. Thanks Chris.

Jo
Review №6

If you want to deal with great people and get professional service go see Chris at European Automaster. Not only will he do the work needed but he will give you an honest assessment of your vehicle’s future needs. In a word ‘meticulous’.

Do
Review №7

I had an issue with my Volvo and having recently relocated to Rock Hill, SC, I was a little apprehensive on where to get it serviced. After researching online, I found European Automaster and took my vehicle there. What a relief it was to meet and talk with the owner Aurel Chris. He knew exactly the problem I had before even looking at it by hearing me pull up. He fixed the issue that day. I now have a place which I can rely on. Thank you so much!

Do
Review №8

Excellent service on our Mercedes! Professional service, using high quality parts and lubricants. Car was ready when promised, and service was perfect. Will definitely return in the future.

Mi
Review №9

Dont go unless you want to be told what a POS the 5 series BMW is. I went there to drop some $$$ for service and all they could talk about is how good the 3 & 7 series is and the 5 series is basically a throwaway car. They said you cannot do engine work on them so if you have internal engine problems, you have to buy and entire new motor. Then I had to listen to them over and over again badmouth southerners and how Nobody down here takes care of their car Well maybe they do they just dont let you take care of their cars for good reason. I would not recommend this establishment.

ED
Review №10

8/16/2021We would like to convey our experience with European Automasters.We were driving from Roanoke, VA to Gainesville, Fl. The day before our departure from Roanoke, coil #3 of our XC70 2010 Volvo was replaced.When we reached Charlotte NC, the car started, once again, to vibrate. The vibration got worse, and we stopped at Rock Hill for help.We were lucky to call European Automaster. Given our circumstances, Mr. Chris was willing to see us immediately.The diagnosis was quick. Coil #3 had again failed. We learn then that the previous coil had been manufactured in China. He replaced it with a coil manufactured in Germany. Since leaving the shop, the vibration has not recurred.We appreciate Mr. Chris eagerness to help, his knowledge, and quick resolution of our problem.Considering our current world, it is encouraging to see people of the quality of Mr. Chris.Once again, thanks for his professional helpWe highly recommend ( 5 stars) European AutomasterEduardo H. GarinGainesville, Fl

Ja
Review №11

Chris is awesome! Very knowledgeable about older volvos and more than willing to help troubleshoot issues you may be having. I’ll be taking my 93 to 240 wagon here from now on! Thanks again Chris for the info! You are great!

Sh
Review №12

European Automaster definitely deserve 5 stars!!! The service was excellent and Automaster is truly the title I would give to best describe the knowledge and skill Chris has of Mercedes. He literally spotted everything that had been touched and the care given. It is so exciting to know that I have a great place to take my Mercedes E430. It is a really great and dependable car and now I know that it is in good hands. The repair was done, everything was explained in detail and the price was fair. Chris and his wife are truly a dynamic duo!

Lo
Review №13

Chris is very patient and explained all the issues with my car so I understood what was going on and how to prioritize the issues. I really appreciate his honesty and the time he took with me to answer all my questions and show me things so I can learn how to take better care of my car. I am glad to have found a new mechanic and one I can trust!

ty
Review №14

I just met Chris recently and he is top of the line! Very honest hardworking man. He only uses quality OEM parts and you don’t have to worry about getting hustled. I won’t take my Audi anywhere else. 5/5!

Ch
Review №15

Chris did a great job with my car, and he was very upfront and honest. He also took the time to show me pictures and video of what was going on with my car; explaining things all along the way. I especially appreciated his attention to detail and quality.

So
Review №16

Chris made purchasing a vehicle from him a no brainer. Hes extremely knowledgeable and he never pressured me into buying a vehicle from him. He also provided good advice with regards to the sale of my car.He and his wife Nicole made the progress easy and stress-free.I will be visiting them for all of my future vehicle maintenance and repairs because I know I will be getting honest and reliable service.

Co
Review №17

Outstanding customer service. Chris really knows his stuff and is extremely passionate about the job. Very thorough, straight forward, and honest. In my experience, its rather difficult to find a trustworthy place for used/older model European auto care. European Automaster LLC is the place to go!

Jo
Review №18

Chris has won my business! He is very knowledgeable, honest and trustworthy. Treats his customers with respect and does great work. What more could you ask for?!?!

Jo
Review №19

We had just moved into the area and it was time to purchase a vehicle for my wife as well as myself. We met Aurel Chris and his wife Nicole at Southside Baptist Church. We found out that they owned a used car dealership and that they were highly recommended. Well, we both found the perfect vehicles for us. My wife bought a beautiful 2012 Volvo sedan and Aurel showed me an 2012 Volvo SUV that he had just purchased to sell. Both vehicles looked like new. Nicole took care of all the paperwork for registration and the sale went very smoothly. Aurel is an excellent master mechanic and the vehicles he chooses to be on his lot are beautiful used vehicles with a very fair quality to price ratio. Both Aurel and Nicole are very friendly, honest, reliable and professional people. I would highly recommend European Automaster LLC to anyone looking for a reliable used car as well as Master Mechanic.

Br
Review №20

Spoke with Nicole! She was the best! Gave me thorough information regarding my vehicle! I am very pleased, I look forward to doing business with them in the future.

Ne
Review №21

My name is Nelson, I have a E350 2013 Mercedes-Benz. I’ve been wanting to get an oil change for a while on the car. Contacted The dealership and was waiting to hear back with no luck. I came across European automasters online and decided to give them a try. I feel it was the best thing I’ve done in a long time. I’m originally from NY and one of the things I felt that I lost when I moved down south was a good, trust worthy mechanic. Needless to say I no longer feel that way. My opinion the prices are great, the work is done properly and they take their time to explain things to you. After picking the car up I spent probably 2 hours there just talking to Chris about the car and life. It was very refreshing and delightful. I walked away feeling like I made a new friend and I knew I found my mechanic. Not only will they be doing all the work and service on my benz, but I will bring my other 2 cars there as well. Give them a try, I guarantee you won’t be disappointed.

Jo
Review №22

I never leave reviews but after my experience here I promised him I absolutely would leave one. Brought in a Volkswagen Jetta 2009 that I had just purchased from a private party (big mistake). I took it to a mechanic and got what I thought was a high estimate on issues with the car. So I brought it here for a second opinion and the results were the same. The car had many serious issues that needed to be addressed. He took the time to send videos and photos of each issue and reviewed them with me 1 on 1. So basically I was sold a lemon. He advised me that the cost of repair was around the value of the car and best case was to trade it in or to get my money back from seller (private party). I would highly recommend his service and I will be using his service from now on.

SH
Review №23

Thank You Chris. You took the time to explain all the issues with my BMW and was very straightforward and honest. The day after you serviced my car it drove great. I would highly recommend Chris for my future car repairs.

Ga
Review №24

Very knowledgeable mechanic and friendly. Job was done in good time and good quality.

Si
Review №25

Chris & Nicole are simply the most caring, knowledgeable and trustworthy business owners i have come across in a long time. This is the first time i have EVER felt well taken care of and NOT taken advantage of by a mechanic and car dealer. Chris does his work with passion and has immense knowledge that comes from over 30 years of experience. I needed a diagnostic on my 2002 Eurovan Weekender MV and he went above and beyond to ensure that i knew what was going on and what i would need to put into it to feel my money was well spent and I could enjoy my car. I have since purchased a BMW wagon from him and again the service was top notch, throughout the purchase process my husband and i felt well informed and felt Chris was treating us as his own family. It is obvious that Chris wants repeat business, he would not sell a car to you that he would not put any one of his family members in. He is incredibly thorough at ensuring the car is in its best performance condition before selling to his customers. I cannot day enough about European Superior Automotive that would do it justice. The best i can say is, DŌ NOT buy a car anywhere else & if you have a foreign car Chris is the honest, knowledgeable and thorough mechanic that you want to baby and preserve the life and vitality of this most important investment. Nicole his wife is incredibly detailed and amazing at taking the car purchase to the finish line, my plates, title and registration will be mailed directly to me, no hassles going to the DMV or tax office, she takes care of it all. STOP REGRETTING YOUR CAR PURCHASES & REPAIRS, go to Chris, you will be grateful you did. Best experience ever. Thank you Chris.

As
Review №26

We just recently moved to the area and we were looking for a professional and affordable place to have our Volvo regularly serviced. We brought the car in and were amazed at the amount of knowledge and customer service we were given by Chris and his wife. If you are looking for the right establishment to have your vehicle properly taken care of, this is the place!

Ch
Review №27

Great service and affordable pricing! I wont take our Mercedes to anyone else. Fast turnaround time for our recent brake job!

Wi
Review №28

European Automaster (Mr. Chris) are very thorough and very professional. They go above and beyond to make sure you have a proper diagnosis and solution for your vehicle. I took my 2010 Audi A6 to them and they were thorough & provided honest options for repair. If you want someone thats going to treat you and your vehicle with respect and not just another customer, this is the place.Will

Ch
Review №29

Mr. Chris is such a blessing. Just purchased my first Volvo from him. He went through the whole car before driving it off the lot to make sure it was in the best condition possible. I am extremely pleased and would happily buy from them again. Good Christian people that love people and do people right. You wont be disappointed to either buy a car from them or have your car serviced here. A+ service.

Sc
Review №30

My family has been going to Aurel Chris for automobile servicing for over 10 years. He is the best and most honest mechanic I have ever encountered. He does the necessary repairs without recommending needless extras. He does all the servicing on my Mercedes, BMW and Porsche. Much better than any dealer service I have ever encountered.

Ch
Review №31

We took our 2010 Volvo V70 and 2011 Toyota Sienna to get repairs and routine maintenance done. The Chris were both warm and inviting and displayed a high level of knowledge of good vehicle maintenance practices. Aurel went through both cars with a fine tooth comb to identify and repair problem areas. He contacted us prior to making the repairs and showed us the parts that were damaged when we came to pick up the cars. Their prices were fair, service was speedy, and we are now life long customers. Thank you Aurel and Nicole.

Ke
Review №32

Mr. Chris and European Auto Master is excellent. Bought a car through his dealership and really satisfied with it. He also has done some mechanical work for me and he does and excellent job. Excellent work, excellent value. I plan to purchase my next vehicle through his business.

Da
Review №33

Awesome service. Chris was so thorough with my car (1999 BMW 528i manual), and went way above and beyond most mechanics would to fix my problem. He was straightforward yet super approachable. I highly recommend Chris.

Ad
Review №34

I dont even know what I can say beyond Excellent service. Both the owner and his wife went out of their way to accommodate me as I just moved to the city on this week. He initially said my car would not be ready until next Tuesday, which was completely stressing me out thinking about the weekend. Right after I reserved my rental he called and told me it would be ready by COB. They were indeed a Godsend. If you drive a foreign vehicle, I highly recommend this shop as a must go. Thank you for letting God lead you today.

To
Review №35

Chris is great, takes great pride in doing a good job, very honest, so glad i found him, you will know after meeting him in 5 minutes you caan trust him its that obvious

Jo
Review №36

These people are really into European Cars. Chris has been working on BMWs and Volvos since he was 12 years old. They have sources for parts from Germany. The difference between German parts and Chinese parts is shocking when you look at parts side by side. Also, the actual German parts are not necessarily more expensive, but they are much better.

Ra
Review №37

Very knowledgeable and helpful staff, no pressure sales tactics. Truthfull and honest reps. Got a good deal on a nice clean used car. No hassle buying ! Would highly recomend !

Ha
Review №38

I got a super great deal on a car that I LOVE from him! He’s awesome and the prices are great. He’s quick and gets the job done right. Super thankful for an honest salesman and mechanic!

Jo
Review №39

I am VERY picky about who I let work on my vehicles. The owner is honest, easy to talk to, and does the work right. I wont take my BMW anywhere else. His prices are fair and he really cares about helping you save money.

Br
Review №40

I recently had the pleasure of doing business with Chris at European Automaster. (I have a 1997 Volvo 960 wagon.) I had been using another Volvo mechanic that is no longer in business. European Automaster has won my loyalty! They were fair on the prices. Delivered excellent customer service and and value. I wish I would have known about them sooner! Finding a great and trustworthy mechanic can be a rare find, I am glad I have found both in European Automaster!

Or
Review №41

Excelent service. Had a problem with my truck and Mr. CHRIS diagnosis was precise and accurate. Went out off his to get me back on the road as fast as possible. Appreciate his help. Strongly recommend him to my friends and anybody else.

Ke
Review №42

European Auto master is exactly that!!!!!Mr. Chris is a master Mechanic.I brought my Volvo in he new exactly what was wrong this is a HONEST business they dont RIP you off they dont do any unnecessary work! They STAND behind their work thier HONEST people!!!Mr. Chris called me a few times to make sure everything was fine! To TOP it off his prices are fare and the work is done RIGHT!!!! You get what you pay for .Do not hesitate youll leave their knowing your car is in very GOOD and honest HANDS!!!! You wont be sorry and we all know what that feels like!!!!

Ri
Review №43

European Auto has provided fast and high quality service for my vehicle. It is a very dependable and trustworthy place to do business.

Jo
Review №44

Very good experiences with the folks at European automaster. Have visited and used there services multiple times now and have had great outcomes and service. Stands behind work and was easy to deal with. I would highly recommend this business to anyone in search of a great vehicle.Thank you!!!

Jo
Review №45

Excellent experience! Showed me things on my car that needed to be done and fixed them right. Will definitely return and do business with them again.

Ch
Review №46

Took my Audi Q5 in with turbo issues. Chris at European Automaster took the time to troubleshoot and explain the problem. He is clearly passionate about European cars and fixing them the right way with genuine parts. I will use him for routine maintenance and any future problems as I know itll be done right and at fair price.

Ch
Review №47

Bought our first Volvo from here. I was hesitant as this would be our first owned. We bit the bullet and purchased our 2007 Volvo XC70 from European Automaster. What a blessing this car has been to our little family. All of the service/maintenance had already been completed on the car. We were able to take it the next week and drive to S. Texas close to the border of Mexico. The vehicle handled great, was very quiet, everything in it worked perfectly, and even offered All-wheel drive when we needed it in the sand in S. Texas. We are absolutely thrilled that we purchased this vehicle from European Auto. We happily recommend all of our friends and family to come and purchase from here. Great quality used vehicles sold here and all of the maintenance is already done. No need to worry if this car will break down or not. To make things better, they service all of the cars that they sale. No need to worry about some third-party being involved that simply does a terrible job. Very trustworthy people here. You can buy with confidence knowing that you are being taken care of. Our previous vehicle purchase was a lemon and we got had. Mr. Chris and his wife fixed our bad experience here at European Automaster and we are now sold on their products/services. We will never buy from another place here. Easy process to purchase our car and simply the best. You wont be disappointed.

Ed
Review №48

I have used this place to fix my car. They were very honest and fixed my car on time. I would definitely recommend this place. Their customer service is exceptional!

Bo
Review №49

Great service. They really pay attention to the details and make every effort to give you the best possible experience.

Pr
Review №50

European Automaster is the best vehicle mechanics shop and retailer youll find in Rock Hill, SC and allow me to tell you why. I originally brought my 2001 Volvo (paid a friend $500 for it) to Mr. Chris at European Automaster and asked him to tell me what needed to be replaced for a working AC. While telling me of the price to fix the AC (more than what i paid for the car, itself), he also informed me that I needed new tires and other repairs that would come with a older car. Instead of putting even more money into a a dying car, he suggested a car he had on his lot, a 2007 Toyota Yaris. This car came with brand new tires, cold and working AC, and a guaranteed inspection from European Automaster. The decision was left ultimately up to me but I was guided by Mr. Chris in the areas that I was ignorant. He gave a true and trustworthy recommendation instead of just taking the money I was offering to fix my original car. Fast forward about a year later, I just took my Toyota Yaris back to European Automaster for a slight repair, 20,000 miles after I bought it. the bill was less than $100 and Mr. Chris also informed me of upcoming repairs I should expect in the future. The 2007 Toyota Yaris I purchased from European Automaster has keep me on the road since I drove it out of the parking lot and I have not had any problems at all. Additionally, should a mechanics question ever arise, I know I can call European Automaster and get an intelligent answer with my best interest in mind. Youre not going to find a more honest and experienced business in South Carolina.

Ju
Review №51

The people at European Automaster LLC are great. They are friendly and very knowledgeable. I would suggest taking your car to them anytime. You will be very satisfied.

Ch
Review №52

Expert advice and very friendly.

Ja
Review №53

Works hard to find the best solution and supply quality product/repairs.

Ar
Review №54

We purchased a truck from European Automaster. Aurel found exactly what we wanted. We were extremely pleased with the process.

Ty
Review №55

Always willing to help and go above and beyond what is required to get the job done.

ke
Review №56

They k ow their stuff. Very good service.

Ka
Review №57

Very knowledgeable. Good work. Friendly.

Be
Review №58

I would not send my worst enemy here. Chris is the definition of a used car dealer. Avoid at all cost.

An
Review №59

Great guy honest as they come

Je
Review №60

Not good service. Mechanic is an A-hole

Information
100 Photos
60 Comments
4.8 Rating
  • Address:921 S Anderson Rd, Rock Hill, SC 29730, United States
  • Site:http://europeanautomaster.com/
  • Phone:+1 803-329-0300
Categories
  • Auto repair shop
  • Audi dealer
  • Used car dealer
  • BMW dealer
  • Mercedes-Benz dealer
  • Volkswagen dealer
Working hours
  • Monday:8:30am–6:30pm
  • Tuesday:8:30am–6:30pm
  • Wednesday:8:30am–6:30pm
  • Thursday:9:30am–3:30pm
  • Friday:Closed
  • Saturday:8:30am–6:30pm
  • Sunday:8:30am–6:30pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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