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Stone Road Auto
488 Stone Rd, Rochester, NY 14616, United States
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Stone Road Auto

Comments
Bi
Review №1

This place is the best weve time I go there. Very honest and fair.

VI
Review №2

Pretty good spot.. will not try and beat you like ya stereotypical mechanic... although I did have a transmission issue out of their expertise, I still return for anything else.

Ch
Review №3

Ive been coming here for almost 6 years. Call ahead, get your questions answered, or looked into. Owner is friendly, and service is done in a timely manner. Had a complete clutch replacement done on my previous car, and they did a fantastic job. I know with having kids, I can trust their service for my current vehicle as well!

Ba
Review №4

I absolutely love this place they will walk you through everything that needs to get done my car has been sitting for over 6 months and he walked me through everything and showed me how it works and why things needed to get fixed they are honest and really look out for you and fair prices I really recommend this place 5 stars in my book.

Je
Review №5

Kept me waiting 20 minutes outside then told me that my appointment had been cancelled and come back in 3 hours so they could maybe fit me in.

jo
Review №6

Awesome staff really know their stuff good group of guys to work with

Ch
Review №7

The owner is one of the BEST!! Super kind! The guys that work there are also very upfront and professional!! Always satisfied when work is done. I definitely would recommend taking business to that garage...cant beat it😊

Be
Review №8

Great service always ....

Ga
Review №9

I was having noises and pulsating on the front of my SUV. I left it with them overnight and they told me they checked over everything underneath. They found nothing wrong, said they checked the rotors, lubed the calipers,ect. Found nothing. Still had same issue so took to dealer and they hooked up to computer. Found both calipers shot, they had froze up, which in turn warped the rotors and found inner tie rod bad. So much for them not finding anything wrong with it!!!!!!!!!!!!!! I hope to find a good mechanic I can trust.

la
Review №10

Great service and they do your car really fast get it back early

JO
Review №11

Always Great service everytime I go there.

Gw
Review №12

Nice and country like love it down there. Feels like down south where i was born.

An
Review №13

Friendly, honest.and knowledgeable .

Ju
Review №14

I had to call every other day to get updates on my vehicle. When I went to pick it up at 9am (opening time) no one was there until 935am. The first person there didn’t know about my car. The next guy said it was somewhere else and they would have to go get it. When they brought it back the inspection hadn’t even been done!

we
Review №15

They always do their best to fix my car ASAP, and the pricing is fair.

Ma
Review №16

Great guys always willing to help you figure out what is wrong with your vehicle even if they dont make a profit! In a day and age when getting ripped off is the norm this place is a blast from the past!

Sh
Review №17

Awsome

Na
Review №18

Had to go there for some warranty work, a couple of lights needed replacing, old broken wiper blades, brakes were hanging up and faulty door sensors. Because of the door sensors, the guy wanted me to leave it for a few days, luckily i had those two days off. Yeah well they took wayy longer to do the work, and i had to call a few times. When they said that they were finally done, I get there like an hour later and the only thing done is the brakes. So I ask why the other things werent done and the guy just says oh yeah and then proceeds to take another 45 minutes replacing the wipers and lights. After that, trying to find whats wrong with the door sensors, says that nothing is wrong even though I was showing him exactly what was wrong. He just shrugged and said sorry. Yeah maybe if they took those few days I left it there for the purpose of finding the electrical problems, theyd have found it. Decided it wasnt worth the hassle of trying to deal with the guy, and getting the run-around, went home and took care of it myself. Car need work? Find a different shop.

Ma
Review №19

They always do excellent work always helpful

Na
Review №20

I love the guys there and they are very respectful

Ju
Review №21

One of the best repair shops in Rochester. Honest and fair owner!

El
Review №22

Service was fast and pricing is fair.

Fr
Review №23

Horrible place to take your vehicle. Its a rip off. My husband took his vehicle there for the first time because a friend recommended it and we have had nothing but problems. The problem was never fixed the first time, we brought it back and they kept the car for over a month claiming they were waiting for a part. To top it all off, they charged us again for the screw up they did and we drove it one day, it left us on the side of the road. Same issue again! They will take your money and never fix the problem. Please do your research before taking your vehicle to backyard mechanics. Its worth spending the money to have your car done right by professionals.

Mi
Review №24

Great mechanics quick and fairly priced

To
Review №25

Best people ever!

An
Review №26

Hard working honest mechanics

La
Review №27

They are friendly and fast

to
Review №28

Great and quick service.

Ma
Review №29

Great prices .Mechanics know there stuff they tell u what is wrong before they fix and give u a price you can afford

•Y
Review №30

Quick and honest service

Br
Review №31

Kenny tickled me pink

Information
2 Photos
31 Comments
4.4 Rating
  • Address:488 Stone Rd, Rochester, NY 14616, United States
  • Site:http://stone-road-auto.edan.io/
  • Phone:+1 585-865-2080
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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