I was able to take my vehicle in immediately. They assessed it the next day and was very straight up. I feel the are very serious about business and stand behind the work they do. Its pretty but I feel its solid and good mechanical work.

One of the best companies you will ever do business with…ever. James has repaired both body and engine on multiple cars of mine and I have never been disappointed. Friendly, honest, and professional…give them a try, you will NOT be disappointed.

Chris and James run a first class operation @ Sofias. The quality of their Work is unsurpassed in western NY. And not just collision. They do all of my mechanical work quickly, thoroughly and at a fair price. Give them a try and theyll become your automotive shop too. 🚙🚕🚌🚚🚑🚕🚌🚌🚔🚘🚖🚤🏅🏆

I meet a lot of different types of shops in this business and these guys are a pretty stand up shop willing to go the extra step to make sure you leave with a smile 5stars in my book thanks guys

Sofias did a fantastic job fixing up my car. My door was badly damaged after being hit while parked on the street. They replaced it with a brand new OEM door. It looks flawless. I was expecting it too look perfect at first glace but to notice some sort of blending when looking at it if inspected. Not at all, I even questioned if I was looking at the correct side of the door and walked to the other side of the car to see if maybe I accidentally inspected the wrong side. The staff was really nice on the phone and in person when I picked up my car. I plan to use them in the future if I ever need more body work. They also detailed my car from top to bottom. The car looked new

Excellent collision and paint work here

I was very impressed with James and his entire crew. I am a customer for life.

First off, I work with older people, NO MASKS at all! No mask on anyone I noticed (I noticed at least 10 people) I was a bit surprised and uncomfortable as well. the gentleman said he was on vacation (question was, why was he there not wearing a mask). I will avoid Sofia and the estimate was crazy (he kept saying more hours; from 2 to 4 to 6 hours. I intended to get a small dent repaired and pay cash, not insurance! Sad to say the original folks were my favorites, they knew how to treat a customer!

This place is great! They did exactly what they said they would do plus some and finished early. Very professional and did a great job. My car looks perfect!

The best of the best and the best of the rest. If you want no nonsense good service go there. If you wanna be ripped off go somewhere else....

We brought our truck to Chris to have a tailgate replaced and painted. He went above and beyond our expectations and took care of our vehicle as if it were his own. It was returned to us as if we took it home from a dealer! Thank you for your top notch service!!!

Excellent service, prompt and courteous and never try to sell me stuff I dont need.

I have brought my vehicle to James, Chris, and the staff at Sofia’s countless times and every time I am impressed. They are so polite and fair in the way they treat their customers. I recommend them for all mechanical and collision work. They will not screw you or take advantage of you! They continuously go above and beyond to get the job done. Best shop in Rochester, hands down!

Sofias Collision & Mechanical is one of the best shops in our Rochester, NY area! I was referred to them by a friend from work and it was such a great decision to go to them. Those guys know exactly what theyre doing, theyre honest, and their customers truly trust them with their vehicles! Great customer service! I have been going to them for any repair, oil change, etc for my jeep for over a year now and I will continue to moving forward. I highly recommend them!

These guys are awesome! Larry from Vesas Automotive recommended their services when I had a sprung door that wouldnt close. James told me to just come on in they would take a look. I was in and out of their in no time with my door finally latching closed again! Thanks again guys! I will be back and recommending your services.

I went to Sofia collision in need of lots of work on my car. Thankfully one of the owners of this shop, James, took the time to thoroughly diagnose my car and take care of what needed to be done in a timely manner. I was very pleased with how professional and polite the staff was. Also a very clean and organized shop. Without a doubt I will be returning to Sofias for all my car needs. Thanks again for everything!

Sofia collision is a great example of local rochester ownership, professional and technical expertise and a clear passion for customer service and a quality experience.I have yet to be disappointed or unhappy with their service work or commitment to quality workmanship...all at a very competitive price.

Excellent service at reasonable prices. New ownership has done a great job with the place over the last year or two that theyve owned it. Very very satisfied and will definitely use them again!

I took my car to Sofia to have my bumper cover replaced. Very friendly service. They replaced the bumper cover seamlessly with a perfect paint match. Furthermore, they actually fixed a hidden issue from a previous accident that a previous collision company ignored (I bought my car used) at no extra cost! To top it off, they washed my car and even cleaned the inside. Top notch service! I wish my insurance company was as customer-oriented. Highly recommended. Thank you!

Cool guys

Highly recommend! Nick and the rest of the shop took care of my car. Doesn’t even look like I was in an accident. If you want quality work done on your vehicle, go to Sofia.

Professional and thoughtful. James was very helpful. I picked up my car and it was cleaned inside and out!

Sofias collision is great! I recommend it to anyone who needs any work on their car done.The turn around time of getting your vehicle repaired is incredibly fast, and the staff are friendly, knowledgeable and have awesome customer service.

They were fantastic. They handled everything for me after my Toyota Rav4 was subject to a hit and run in my office parking garage, even worked with the insurance company for me to be sure I got everything covered. They were friendly and the body work was perfect it looked like new. They even detailed the inside, felt like I got a brand new car! They not only provided the service, they provided peace of mind!

Walked in with my wrecked car. Got fixed super quick and looks new. Amazing customer service. Five stars across the board!!!

Very good work and very friendly highly recommend

I called Sofia’s Collision & Mechanical to make an appointment. I advised the receptionist that I would only have one hour at the shop since I will need to get back to my job. I was given assurance. I got to the shop ON-TIME, but I still had to wait 30 minutes. After the secretary handed the paper to the manager, I, in anxious yet not in any rude tone, advised him that I only had 30 minutes left. He returned the papers and said, “If you’re gonna have an attitude, we don’t want your business. Definitely not a place that respects your time, values your business, or accommodates your needs, even when assuring that they will. They would also accuse you of having an attitude when you are anxious to get the job done!

Came in for body work and the work that was done was unbelievably well done, I am so impressed that Id bring any car there! The best in Rochester!

They totally took care of my car and me. Good job James and staff.

Chris and his staff so amazing work for fair prices

From helping me easily obtain a rental vehicle to expertly restoring my car to pre-accident condition, the people at Sofia Collision did a great job.

Came in for the first time and got a very reasonable quote for some body work. I was amazed by the work.

Excellent work and excellent service. These guys really went above and beyond

High quality work by experienced mechanics.

I wont go there again.dont wast your time there.I dont have a new car so they dont want to work on it.

I never recd a call when my car was ready. Fred swears he called me. Get in my 2015 BMW, the horn doesnt work, and the area where they did the body work is dimpled and poorly painted. STAY AWAY from this place, POOR QUALITY. Learn from my mistake!

Super attentive to every detail of vehicle repair. My Mercedes came back in show condition.

Great job ! Perfect paint match!

He will rob you if he can. I had paid and then when the wife picked up the car they made her pay again and took both payments essentially robbing us!

Great quality work and integrity

Helpful and honest people

2nd to none when it comes to Customer Service

Great service.