The staff and service is always respectful. The atmosphere is clear and pleasant. My car needed work and if they couldnt do it I wouldve had no choice but to take it to Chrysler dealership. My car feels like I just drove it off the Chrysler car lot. I appreciate them and their service. I feel if they cant do it, it cant be done outside the dealership. Thank you so much Zambitos.
Been going to this place for years. Shane and his son are personal friends of mine and has taken care of me and my family for many years. Top notch service. I recommend them to anybody. In the automotive business you get what you pay for and believe me their service is worth every dime.
Honest, friendly, knowledgeable, down-to-earth guys that will give you a straight forward answer. Its a popular shop for a reason. Be prepared for a bit of a wait time, but its worth it.
Great guys there is no place I would bring my car to but to them honestly Great work and the price two Thumbs up guys my van and my Lincoln towncar run Great
Mike and his nephews have a genuine care about their customers; theyre honest and knowledgeable about their craft, which is why Ive been with them over the last several years and refer them to anyone looking for a great mechanic!
Very good customer service and does very good work.
Very good service. I tell everyone about Zambitos Service. Wayne Bogue, 20 tracer circle.
Great service, reasonable prices, honest folks
Best place in Rochester, Shane and Mike are awesome people . Everyone when works at this auto shop is awesome. Very honest people you definitely wont be disappointed with service. I highly recommend this auto shop they do great work. I will always bring my vehicle here anytime I need work done. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐👍👌
I ve used other repair shops but never had I enjoyed plain,clear, honest explainations regarding the repairs and solutions. Mike customers all speak volumes about his work ethics! Great repair shop!!
After clearly stating to Mike when calling on Tuesday that my car can only be looked at on a Saturday as I use it for work he assured me to drop it off and he can get to it. I drop it off exactly at 8:30am when they open only to call them at 2:50pm and they havent looked at it but can Monday. They really need to set appointments. I wouldve never arranged a ride and my plans around them for them to push it off at their convenience. If you cant do the car then say so in advance. I have brought my car there several times since Shane bought it. They kept my equinox passing inspection as long as possible but its apparent they are overwhelmed with clients leaving valued customers in a bind. My whole family and in laws will now be going to look for new mechanics since this isnt the first issue here. Other visits have been a week to replace a fuel line, four days to replace a tire and today was the icing on the poor service cake. Get it together zambitos, you use to be reliable!
Experience very nice experience very quick 😊
**Plenty of Nice looking, kleen and good running used vehicles of all kinds for SALE at this location. Employees are professional, courteous and they stand by their work when fixing your vehicles. I like the Owner very honest guy Any problems ask for him.2020
I think ownership changed, and since its been nothing but downhill.Latest escapade is taking my car there for an AC problem and an inspection. He tells me in the case of ACs He wins, I lose. Exact words. They never called me, i ALWAYS had to call to check on where we were in the process. After 4 days, the AC was not fixed, and the gentleman decided to only put 3 tires on when I asked for 4 to be done (why leave one old tire). IM LITERALLY TRYING TO GIVE YOU MONEY, and you dont want it.So, I order the part they say I need, and make an appointment to come in for the fix. I show up at the appointment time, and he tells me look at my board, leave it here and ill TRY to get to it. Absolutely not. Ive spent thousands of dollars with that shop, and was willing to keep spending. An appointment means you fix it when ou said you would.I literally took it up the road, paid more than they were asking, and paid AGAIN for a freon charge just to not deal with them. The WORST customer service Ive dealt with in a long time. It takes a lot for me to get heated, but I was from this. Will never use that shop again, and will always steer people in another direction, even if the rates are more. You get what you pay for, and I try to give my money to people who will appreciate it, and treat me fairly!
Please read this!!! I went to zambitos because it was close to my home and it had been there for a long time. I did like judge judy and millian say, bring a used car to a mechanic to be looked at before you buy. I paid to have the car looked at before I purchased it! They found some work had to be done before it would pass inspection and said the car was worth purchasing but needed some repairs. I paid them good money and good money for the car. It breaks down in 1 week. The engine was no good and there was no oil in the car. They couldnt tell there was no oil in the car??? The engine was defective??? I lost all my money. Im a disabled older man. I needed that car because Im sick and need to get to the doctor. I have no money, no car and no way to get to my appointments. I couldnt do anything with the car so I asked them what to do. They said we can get rid of the car for $250.00. I needed the money so 👌 ok. They call me and tell me Im only getting $130.00 for my car. I said please give me my car back and they screamed and thretend me and said it was gone. I hear now that this is a scam that they are doing to people who dont know about cars and are taking advantage of my ignorance. May God bless them with letting people read this and may they loose business.
These guys are amazing. They took care of everything in one day and gave me the best price. They saved me half the money. I would highly recommend them!!! Thank you so much my car is running like brand new
I went to Zambitos for the first time and customer service was exceptional! The dad Shane and son Eric are genuine and down to earth! They sincerely have the customers best interest at heart! I felt very comfortable and was in good hands! Also the staff were very pleasant as well! I will be going back and I recommend Zambitos!
This is an awesome auto shop very friendly and dependable can ask them to look somthing over and know youll be getting an honest answer and they have always done there best to make their prices cheap and affordable. Great local father and son ran business.
Always do great work for even better prices
They took care of my car for a while. They were awesome but super busy so its hard to get in right away, you have to plan ahead and call.
Great family owned shop. I generally do my own auto work if I can tackle it but got in to deep with a job that I couldnt do. They worked with me and were nice enough to fix the car with parts I had already purchased. Fair pricing overall. Definitely recommend this place.
Excellent, fast service, fair price!
Love this place! The guys are always so nice to me. Every time I have an issue they always know how to fix it right off the bat. Their prices are affordable and the service there is nothing shy of excellence. =]
They are efficient. They explain what they habe to do to your vehicle and why. They prices are fair or decent.
Very good respectable services
I took my car to the dealer and was told that I needed a ton of work and was given a giant price tag. I left, of course and asked around and was told to check this shop out. I went there and they told me about half of what the dealer said was actually wrong and it was less than half the cost. I didnt believe them of course because it was hundreds of dollars difference. I went on line to a few car blogs and they said about the same story. The dealer will say one thing and actually its a common scam and really whats needed is much less.....just about exactly what this place said. so I went back, had the work done and my car drives perfect, no more terrible noises and I saved a TON of money! Ive now taken both my vehicles back for basic service and so far, its very consistent. straight shooters and they seem pretty cool to deal with. great shop, seem like good people. no free donuts but for more than a few hundred bucks savings... ill deal with that!
Never could get my car in and broke my wheel lock
Eric and shane are always helpful and his staff is motivated and do good work.
The service was decent, but Rod or Rob whatever his name is, was very rude and I would not go there again.
Great family to deal with I got a car from them and work done on a car and no issues...
Great service and nice staff
Great place, knowledgeable people who will fix your car and not play around
I love this shop honest with every car I have owned
The staff at Zambitos is professional and pleasant to work with. I have bought a used car through them and am happy with my purchase. It is comforting to know that I can take my car there and receive honest work and pricing. I would recommend Zambitos to anyone looking to purchase a used car or in need of routine car maintaince and/or repairs.
Great mechanic shop friendly people
I have had vehicles serviced here, as well as my father and my brother. Zero complaints, professional staff, no nonsense, more than fair pricing and a very transparent process front to back. It is clear to me why they have been in business for over 40 years. Highly recommended.
Brought my car there for service they told me my car didn’t have a leak and I needed to reset my ECU so I took my car to the dealership and they took me there no suck thing a resetting my ecu and that I did have a leak. So long store short I will not be going back to Zambitos for anything nor will I Be recommending them to anybody. Don’t wait your money as I did !!!!!
Efficient, honest, and theyre all around good folks with a oldschool hometown feeling!
Beware! These people are Crooks and have that reputation around rochester. They will over charge you. Their workmanship is questionable. There are better more honest shops around, and if you cant find one you are probably better off going to a dealership than coming here, i certainly would have. You have been warned!
Zambitos is the best place to go for any car issues or questions. Both Shane and Eric are very professional and knows cats for sure. I would recommend them to everyone. Thank you Zambitos for an awesome experience.
Excellent service I brought 2 cars to inspect before considering buying them and Matt gave really good advice on the condition of the cars. Genuinely honest and quick.
Shane and Eric are a great help. Dont go to auto stop. Sheesh.
I bought my July 17 2017 it is the best place i love it there i will always buy my car there
I highly recommend! The gentleman that helped me was very knowledgeable, professional and helpful! :-D
I strongly recommend Zambitos, the staff their Understands the importance of customer service and always keeps that in the forefront of every repair and customer experience!!!
Its a great place to go thru definitely know their cars and whats wrong with them its like family going there to get my cars fixed
The job will be taken care of
Came in for inspection and tires, tires that I had chosen were not sutable for me. Shane (owner) personally drove to get tires that he knew I needed considering I leave the house before the plows, I can truly say I appreciate an shop that considers customers over profit.Thank you Shane and Eric.
New owner Shane is very knowledgeable mechanic with fair prices, and, the major plus is he is some one you can trust
I have been going to Zambitos Service Center for years and have always received high quality service. They are extremely honest with their pricing which is a hard trait to find in a service center.
They serviced my sons Prius! Excellent job!
Great group of guys!! Very friendly...best of all quick service for my inspection!!
Excellent workmanship at a fair price.
Had an inspection done here, they were fair and no complaints about that, they didnt try to nitpick problems like some mechanics do during inspections. The only work I needed was new front brakes (and I agreed, the were worn).They did the front brakes but (months later) I realized the stripped one of my lug nuts because the mechanic was sloppy (thats not something you can just replace easily). The also didnt point out my back brakes were in even worse shape than the front. I admit Im the only person truly responsible for the condition of my car, but the back pad failed (it never even got to the point where it chirps) and it stripped my rotor, which I had to replace, fortunately I had a family member do the back brakes so it wouldnt cost me a fortune.Unfortunately their rush job of my inspection lead to the failure, a problem that could have been avoided. And stripping the lugnut is a pretty amateur screw up and the should be ashamed for rushing.
Great service, they can do just about everything and you can always count on it getting done right and for a very fair price ! Highly recommended!
Fair service. Awesome mechanics
They were quick, friendly, and got be back on the road in no time!
Great service quick and reliable
Very honest professional vehicle repair facility
Charged $400 to fix air conditioning. After picking up my vehicle, the AC sort of worked for about 15 minutes. I brought it back and they told me that it would cost another $700 to get to the root of the problem and fix it. Imbeciles.
Only the Best Service in town!
Professional and trusting!
Always come through.
My son owns and top technician
Great service!!
We had a great experience with Zambitos Service Center
Ok
Great Mechanics Great Prices
Great work and honest
Great service!