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Cass Auto Service
2622 US-52 STE B, Rochester, MN 55901, United States
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Cass Auto Service

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Ri
Review №1

We were about to head north on vacation when we smelled gas in the car. They got us in within a couple hours to check it out. Car ended up being very dangerous to drive and they kept it and replaced all brake lines early the next week. They were very upfront about everything and the final cost came in lower than what was expected. They were so great to work with and I’m thankful that they were so honest and upfront while very fair and upfront about cost. Highly recommend their services! We’ve gone to a few different shops in town, but this will be our place going forward!

De
Review №2

This place is seriously the best. They go above and beyond and definitely will not over charge. Highly recommend

Br
Review №3

We unexpectedly had to tow a trailer to the East Coast. We contacted U-Haul to get a trailer hitch installed and they quoted three days and an exorbitant price. Based on a recommendation from a friend, we called Cas’s, and they quickly ordered the correct trailer hitch part, and it arrived the next day. They promptly installed it, and the workmanship looks great. Price was MUCH better than U-Haul as well! Couldn’t be happier!

Fa
Review №4

The best mechanic in Rochester as well as a great person. I would refer him to anyone looking for a mechanic.

Ke
Review №5

I will never go to another place again. They are so kind and don’t take advantage of you! They don’t over charge AT ALL and don’t try to sell you unnecessary things. If anything, they try and save you money. No matter how busy, they will squeeze you in for an emergency! They care about all of their customers and provide nothing but amazing and excellent service!!! They are also Extremely knowledgeable about every type/kind of car.

Il
Review №6

Cass Auto Service is the most trustworthy auto shop in Rochester, MN. Cas and Sue are incredibly helpful, no pressure sales or gimmicks, just an honest family who ALWAYS go above and beyond to provide the best possible service. Cas is an expert mechanic, who continuously gives honest and upfront advice. Overall, fantastic customer service, and I would definitely recommend checking out Cass Auto Service for all your vehicle concerns. Oh, not to mention the prices are unbeatable. Im glad I crossed paths with such hardworking, honest and genuine souls who go above and beyond to answer all my concerns. I will continue to direct all my family, friends and co-workers to Cas’s Auto Service Shop!

Ch
Review №7

Looking for Great customer service, Quality workmanship and Honest Integrity? Call them!Sue does a great job getting appointments scheduled, giving rides. Great customer service.Cas has always been fair and honest with me and I have brought him a variety of vehicles to service.

Sh
Review №8

Wow! Great service. Honest about what I needed and didn’t need. Super patient in explaining what I had going on. Fair price. Quick turn around time.Only positive things to say.

Ri
Review №9

Recently bought a used vehicle from a dealer and found to have issues after the purchase the dealer recommend cass. I was unable to get daycare for my toddler that day so he got to come along for the day with me. And from the minute we got there sue was beyond kind in making the waiting room fit for a kid. I forgot my little guys tablet at home and if you have young kids you may understand how this could be devastating as the service was going to take a couple hours. Sue offered to drive us to walmart on her time to get us some supplies for him. As the supposed problem was repaired we headed home. The problem came back and so I brought it back and cas who was very busy with other vehicles dropped everything to took it for another look and determined it also had the wrong size tires on the front causing the shutter. No fee to diagnose further, no sales pitch or attempt to upsell. Just wanted to get me back on the road. Used his advise and was able to correct the problem myself. Cas, Sue and the rest of their team are wonderful people that will treat you like family. You have a customer for life even if I live an hour away.

Br
Review №10

Cas and Sue run a great shop. I FINALLY found someone that I really believe is looking out for me as a customer. I have been taking my Acura there for several years now and plan to only deal with Cass shop going forward. I highly recommend the shop. Completely satisfied with them!!!!

Da
Review №11

Good work. Knows his stuff. Excellent priceing

Br
Review №12

Honest, fair, straightforward, great customer service. Will definitely be making this my regular repair shoo

Sh
Review №13

CAS is fair and honest with his assessments. He tells you what you need and what can wait. I highly recommend him.

Th
Review №14

Came to know Cass though my grandson, he loved Cass shop and told me to go, havent went anywhere else since! Wonderful and honest people.

Am
Review №15

We had a glass emergency with an older model car. I checked a couple other places and the first available appointments were a week out. I wasnt sure if they handled glass service so I called and he does do some glass work. I was able to get in the very next day and had my car back that afternoon. Cost was a ton cheaper compared to the other quotes I had gotten. The work is under warranty. His work is trustworthy and he has always been honest about what he thinks needs to be done and its estimates are always spot on. No matter the issue he always helps me out with a quick appointment and affordable repair bill.

Je
Review №16

I had such a wonderful experience with this auto placed. Great work!! Great prices and friendly workers. Their dog Henry is sweet too!! I was worried about a new place but between the work they did and the comfortable environment for their customers, I was pleased. I recommend this place to anyone that is tired of being ripped off or bad work!!

De
Review №17

The only shop Ive gone to since I moved here. Very caring and friendly people, great prices and they getcha in and out. I recommend!

Je
Review №18

Fast service, beat prices, best customer service around. Can’t be beat! Would highly recommend to anyone looking!

Ab
Review №19

Good people. Family owned. In and out Servies. Honest business! Call today

Je
Review №20

Best price in town! Being single woman, I am always afraid auto shops will take advantage of me. Not here Sue and Cas makes sure you’re taken care of. Next time you need a honest and amazing mechanic call Cas Auto Service.

Th
Review №21

These people are kind, professional and do WHATEVER IT TAKES to do the repair to specs with the correct parts. For his 40+ years of experience, Mr. Stundzia can repair ANYTHING automotive and always takes that next step to be sure the repair has restored the car to factory or better in performance and safety. The only thing I believe is an anomaly is his prices are below standard, but this may be a reflection of his integrity and business efficiency. I would not hesitate to recommend them to repair my friends and families autosAs there is no substitute for experience and decency!

J
Review №22

We are truly blessed to have a great mechanic to work with when our company is in need of any fixing of work and personal trucks. Great customer service!! RECOMMENDED

Me
Review №23

I have always gotten good service since I got my car without any of the extra fees your typical auto shop would give, my car has always been returned in tip top shape every single time. Highly recommend Cass

An
Review №24

The best rates and honest car dealership in town!

Ma
Review №25

I’ve been using Cas’s auto for 6 months now. First time was when I bought my 2006 equinox. They are the best for price, courtesy, and repairs in a timely manor. I travel 45 mins just to use Cas’s when I have 2 repair shops within 2 miles of my home. When something needs fixed Cas will show it to me explain why and how it needs the repairs without emptying my bank account. I will continue to use this repair shop as long as I own a vehicle. Thank you Cas and Sue and of course Henry for all you do for your customers....

le
Review №26

Number 1 place to go and get your car fixed. Fast, friendly, reliable. This is the only place we will take our car. Thank you for an amazing job.

Da
Review №27

Best auto service Ive ever had. Professional, honest, and kind. Cas goes out of his way to make sure the job you need gets done at the most affordable price. Will be returning with any future need for a mechanic!

Ke
Review №28

I trust these guys like nobody else. Sue and Cas are down to earth and super honest. Great people. Cas knows his business and keeps my car running perfect. I recommend to all of my friends!

Gr
Review №29

I dont typically write many reviews, but can highly recommend Cas. He really knows his stuff, pays attention to details, and provides fully honest service for an excellent price.

Te
Review №30

Best shop Ive ever been to. Fast, reliable service and fair pricing. Highly recommend servicing with Cas.

Ka
Review №31

I highly recommend this place Cas Auto to anyone. Cas is honest and will not jerk around like other auto places. His price for fixing you cannot beat. Sue his wife is amazing to talk to when you check out. Their customer service is outstanding. If you need a car repair or fix I highly recommend Cas Auto!! 5 star all the way.

Jo
Review №32

Cas and Sue are great .. in spite of my automobile problems they really helped me out .. Ive referred many recommendations to others because of their good service and great customer service.

K
Review №33

I can not say enough good about this place.!.!Cas isn’t just a mechanic, he is a Technician!At the pinnacle of his industry, a highly experienced, second to no other in town, HONEST!!! Technician!What’s the difference?A mechanic guesses at the problem and replaces parts, costing you more in parts and labor for something that “might” fix your problem... (Or maybe knows the problem, but is squeezing you out of every nickel they can get. Sometimes because their bosses need their bonus...)A technician - thinks about the problem, verifies their own assessment, weighs against other possibilities and other combined cause/effect issues, will quote you and explain why it “IS” the problem. Not necessarily just what “could” be the problem. Often, able to fix the issue without parts or fix the part itself - but only if it is wise and worthwhile for YOU. - Cas is that guy!I know and understand cars and repair shops fairly well (above average), but I am always amazed and in awe when Cas shows me my own assessment was incorrect, and why... And WoW...cheaper!Many times Cas has saved me from the stress and anxiety of things I thought were finally the end of my cars life... And/Or the end of my paychecks for months and months...So congratulations, you finally found someone to fix your car who you can trust, and knows what they are doing...Thanks Cas & Sue, I owe you big time!

al
Review №34

Fixed the AC on my car. Its a great place to get your car serviced. Friendly, Fair and Honest.

Pa
Review №35

I will only bring my car to Cas! Thanks for repairing my car and making it run like it’s brand new.

Al
Review №36

Cas is hands down the best in the business! I refuse to go anywhere else or believe the BS other shops feed me because Cas has been beyond outstanding to work with. Solved a ton of issues with my Avalanche in no time and kept the cost at a minimum. Can’t beat his rates or expertise even if ya tried! Cas is the man! If you aren’t going here, you need to be.

帆船
Review №37

Good service,nice pricy

Si
Review №38

They try to create more problems for my vehicle, so I could go back and pay then to fix it.

Er
Review №39

Thanks for finding the problem with my car when no one else could.

Da
Review №40

I have voluntarily removed my review because I’ve been threatened with a lawsuit. This I have a recording of. I like Cas so I will keep my opinion to myself.

Br
Review №41

Fast, affordable and honest...

Information
5 Photos
41 Comments
4.7 Rating
  • Address:2622 US-52 STE B, Rochester, MN 55901, United States
  • Site:http://cassautoservice.com/
  • Phone:+1 507-216-5660
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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