We were on Van Buren Blvd on our way from Idyllwild to Orange County for doctor appointments when we developed a serious oil leak. AAA asked where we wanted to be towed and we requested that they please recommend a place because we hadnt a clue. I dont have enough of the right words to express how great Scottys was. They were kind. They were proactive. They were professional and fair. They fixed my car faster than they estimated for less money than they estimated. When does that ever happen. They made me laugh and turned what started out as a very stressful experience into a fun adventure. If I ever need another mechanic and I could get my car to them, they are my first choice. Theyre the best.
Dont go here! seriously, if everyone finds out, then Ill never be able to get my car in there. They do a fantastic job, charge fair prices and suggest additional services based on safety concerns, which saved me from disaster. Suggesting a brake adjustment/tune-up which I tried to put off, they didnt take no. Driving home that same day, a car pulled out forcing me to hit the brakes as hard as I ever had. Luckily I stopped, but if I hadnt listened to them, possibly a very different ending. Ok, fine- go there too, Ill just have to plan ahead better.
Scottys has been my repair place for many many years now. I use them for all 5 of my vehicles and recommend them to everyone I know. Always professional and polite, and stand behind the work they do !!!
Quick smog check to get my registration done with the dmv. Very nice place, pretty mom and pop. I accidentally parked In the back and walked through the shop. Kinda glad I did cause I saw how clean and professional the place was. I mean wow. I’ve never seen such a well kept shop. The lady in the front was a very nice person, good for conversation and helpful. And spoke with the owner as well who was a pretty great person too, former coast guard sailor. All in all, great repair shop!
I dont trust many auto repair shops: and it is verify hard to find a good honest repair shop that will repair your car ... Well with Scottys Auto Repair... This is the best shop that I found that is reasonable, professional, and honest... I would refer Scottys to anyone... and Samantha is great....
Sam and Sandi are very professional. I had a difficult time getting a battery for the vehicle I have. Theses ladies had it special ordered in no time. The installation was quick and professional as well. I would highly recommend this business.
My experience has been great!!! I would very much recommend Scottys Auto Repair to all in need repairs. Harold Cooper 03/04/2021
I like the fact that this place will Allow me to select which items get fixed. I pay for the things I dont want to do and do the simple things myself. A good mutual relationship exists.
I went to Scottys Auto Repair to get my cars brakes replaced. The staff was extremely friendly and professional. After the first replacement, there was still some squeaking, which Scottys took a second look at free of charge. The second visit did the trick, and Scottys was able to get my car back to me same day in both visits. Scottys is a great auto repair shop that is professional, quick and stand by their work.
You want it done rite,Scottys is one of the rare auto mechanic shops where their work equals the money.thumbs up all the around.
They did their job, good customer service. Seemed like there was no funny business.
Loved my initial interaction with Sam. Look forward to the repairs and hope they arent too expensive...But if they are, I know the vehicle is still in great hands.
I have taken my two cars in to Scottys and the front desk personnel is very efficient and helpful. They got back to me within a day with detail as to what needed fixing, if anything. The mechanics are very professional and I would not hesitate to recommend them. I received a discount because I am a AAA member and I appreciate that.
Had our water pump replaced and timing belt. Work was excellent and timely. The final cost was a few hundred dollars less as some of the parts did not require replacement. You will be well taken care of at Scottys.
From the first call to this business to the day my vehicle repair was completed, I knew that I had finally found a business that would provide the service I needed, at a fair price, and as promised. It was refreshing to find a place where I felt that they truly wanted to help and not just take my money. I will be returning to Scottys for all my future Toyota maintenance needs.
This shop does car repairs AND smog! I was looking for a STAR smog place nearby and found this one. I went to Scottys without an appointment and was able to get my smog done right away! Plus, friendly Karen at the front desk gave me $20 off without me having to bring in the coupon - how cool is that. She told me theyve been doing this for 27 years and you can tell they care about their customers. Thank you Scottys!
Awesome job.
Best mechanic shop in the area, definitely recommend, fair prices, I always take my Volvo over here and they do great job.
I fell in love with Scotties Auto Repair. Especially Samantha. What a personality and she just knows what its all about. An excellent knowledge ofthe business and how to interact with people. I will recommend Scotties to anyone interested in repair of their auto.
Jeff was great to work with. He was very willing to answer all of my questions and gave his honest opinion about the repairs needed and the lifetime of my car. Once I gave him the go-ahead, he got my repairs done quickly and did a great job! I believe I was given a fair price for the repairs and labor needed. The parts replaced are all under warranty for 2 years and I was offered a free follow-up alignment service in 6 months to make sure that the parts all settle properly. Would highly recommend!
Excellent customer service and maintenance folks. Ver reasonable prices and the quality of the work is unparalleled. Recommend 100%.
Enjoyed sharing my landscaping project with you and hope it gives you some ideas for your home project. as for this visit all good. last year with my other car Jeep and another shop it was failed for many items. I told the owner the testing person is wrong. this is pre OBDII and is not even equipped with a check eng light. also failed for the catalytic the number it had did not come up on computer. It was the same one passing for the last 12 years. then a hose with heat shrink tubing he called a modification. called BAR...(bureau automotive repair) arbitration results Jeep passed every thing he sad was bad. that shop was fishing for work. I even showed the schematic of my gauge lights proving no check eng light the next day and he would not pass jeep. BAR jumped in. free test. was refunded for smog test from shop and now BAR can supersize test this shop. I wish I could warn everyone not to go there thats if there still in business. To avoid this again. I will use Scottys a reliable star auto repair shop
I cant say enough good things about this auto repair shop. Its extremely difficult in this day and age to find honest people . To be honest, my father raised me and my siblings as a car mechanic. He was very honest with customers. Scottys doesnt try to deceive you into charging you for something you dont need. They work WITH their customers! The women handling the front desk are OUTSTANDING! They are very pleasant and friendly. I have even told my daughter she should take her car to them if she ever needs work done.
Customer service is obviously a top priority here! I will definitely be back and I highly recommend!! They were very friendly, fair and extremely knowledgeable. The young lady at the front desk was awesome!! finding a good, fair mechanic is tough, but I feel I lucked out. I just moved here from out of state and worried about getting raked over the coals or scammed. This was not the case here thank you!!
Pretty quick service on an alternator replacement. Call ahead though, these guys are in demand some seasons and dont have infinite staff. Very friendly and helpful, and they provide advice about future repairs. They arent pushy either and are honest about diagnosing problems. Highly recommended especially since they arent far from a bus stop if you are without a ride.Would definitely go again.
The last place I would take my Vehicle. They made me a list of parts, shops? to have the work done? 500.00 and they said they Tuned my Truck. What has happened to the Auto repair business. They use a Logo of a Hot Rod but dont do the work or repairs.? Even bragged about doing Hot Rods? B.B.B. needs to check this out.
Top notch. Good service. Had my car back to purring like a kitten in two days when they said it might take a week. My wife mow needs brakes on her car. We are going to Scottys.
Weve been patrons of Scottys for more than 20 years. We have ALWAYS received excellent service. They are very efficient, informative and willing to explain any needed repairs in detail. They go the extra mile to get our vehicles back in a timely manner. This visit was no different. We cant imagine taking our vehicles anywhere else. A big thank you to Sam, Scott and Caren!
Friendly and knowledgeable staff. They dont take advantage of you. Reasonable prices.
This is by far the best Auto Repair place I have been to. They truly went above and beyond for us. Sam and Caren are awesome ladies. We had some major work done on our van, and they made our experience as stress free as possible. I would recommend Scottys to anyone. Quality work, and they really care about their customers.
These people know cars and how to keep yours moving down the road so you get to your destination/s safely! Caren runs the front office with associates to answer your questions & give you estimates on your repairs, while Scott works in the shop (with additional mechanics) on repairs & smog checks for your car. They have been in business at this location for over 25 years! They all know how to keep your car in shape with guidance & maintenance we all need! I highly recommend taking all your vehicles here for repairs & maintenance!
Good staff.Very professional.
Reliable and fast. Thank you
Great Company & always very friendly.. Prices are reasonable & their customer service is great.. If I ever have any issues I always call them 1st.
Top notch. Good service. Had my car back to purring like a kitten in two days when they said it might take a week. My wife mow meeds brakes on her car. We are going to Scottys.
Horrible customer service . THE OWNER IS STATING THEY HAVE NO RECORD OF ME... That is what buissness do when they dont want to recognize their mistakes. The secretary is Extremely rude.
Scottys has time and again demonstrated incomparable service. Our latest experience involved a last minute smog test for a private vehicle sale. With one phone call, Caren was able to brief me on all of the requirements and immediately get me in to have the car smog tested. Scottys literally saved the day. Thank you for being such a great business to deal with. Its truly a pleasure!
Scottys Auto Repair was truly a find. They worked to determine the problem with my vehicle and then worked to find the best parts to fix it. We did not end up having the repairs done since we opted for a new vehicle. Scottys will be my go to place for any repairs that I may need in the future. Sam and Raven will work with you to get you the best work and price for that work.
I brought my car in with several problems another shop could not solve after 7 visits. At Scottys Auto Repair they were extremely helpful, honest, and knowledgeable. The price overall was fair. I think I havent been so happy about a car shop in years.
Service was great and quick. The people there were very patient and explained every detail. They give an itemized list of maintenance that is prioritized on the vehicle. They also give an estimate on each item to help you manage importance on the vehicle. Truly a good business.
The stuff was very friendly. Work was done quickly, efficiently and at a great price
I discovered Scottys several years ago and have been a loyal customer since. Scott is the ONLY mechanic I allow to work on my vehicles because hes professional, knowledgeable, thorough, and respects fine automobiles. In fact, he treats my Lexus better than the Riverside Lexus dealer! The front-desk gal, Caren, knows more about vehicles than a lot of mechanics and I absolutely trust her to give me honest and accurate advice.Do yourself and your vehicle a favor and hook up with Scotty, Caren, and Sam for service, value, and courtesy.
I called Scottys Auto Repair for information on repairing my 1990 s10.Samantha answered my call and asked me what kind of problems I was having with my truck.She explained that if the parts were available it wouldnt take long to repair.The problem turned out to be a disconnected injector.The truck was repaired and inspected for other problems that might turn up.Randy the mechanic and Samantha the receptionist clearly explained the work that was done. And on the receipt was a list of items that passed there inspection and a list of items that would need attention later on.The staff is very knowledgeable and experienced. You leave with the satisfaction of the work that was done.I would like to THANK EVERYONE who helped me get back on the road.
First class auto repair with an emphasis on customer service.Professional repairs, fair prices and friendly service.
I found a notice for Scottys Auto the week they first opened for business so I took my van in. Scotty has kept my cars purrrring ever since. i think that I must be of their longest customers. It is good to have someone you can trust when you need them!
I always take my vehicles here. They always provide excellent work and great customer service
I have been going to Scottys for years. They never disappoint. They have very reasonable prices and their customer service staff is very knowledgeable and helpful.
Brought my civic in for an electrical issue. Turned out to be very minor. They completely reasonable in fee. They had it done quick, and I was on my way. Also, they are super nice.
Horrible customer service I would never use this shop!
Scottys is great! Very Honest and every time I take my Saturn Vue there I know I wont get ripped off. I wont go anywhere else for auto repair. Give them a try, you wont be disappointed!
Quality work and quick to do my repirs.
Excellent service at an affordable price! Just like having your car serviced at the dealer but with a more personalized experience...
My service van was overheating and I had product that needed to be delivered. This place was the closest in Maps, so I stopped here. The staff here is so friendly, and the mechanics fixed my issue and got me back on the road in no time. Highly recommended!
This place charged me two hundred dollars to incorrectly tell me my engine needed to be replaced. Went into the shop because my car had a loud screeching noise and was lurching as I drove it. Two days later they told me that the car wasnt worth fixing. Took the car to my friend for a second opinion.... He put some oil on the cam synchronized and it was fixed..... Took him ten minutes to fix what this shop couldnt even guess was wrong in two days. They told me it was, something inside the engine, and it cant be fixed! If you need more than an oil change, I wouldnt put much faith in this place... The people are nice and friendly and thats the only reason I could justify giving them one star.
Scott and his team are among the best mechanics in the area...and even more important, they have integrity! They stand behind their work and will do whatever is necessary to make it right! I have absolute confidence in the work they do!
As usual, Scottys delivered! Quick and complete. Total came in slightly under what was originally quoted. It is very hard to find an honest mechanic, but Scottys fits the bill.
Really happy with the friendly staff. Everytime my friend and I walk though the door, ladies at the counter make us feel welcome, and are tuned into the problems at hand. Dont feel like we are getting hustled or put on the back burner for more profitable work all around our simple fuse shorting issue. Thank you Scotties, for gettin back to us so quickly on the electrical diagnostics.
Troubleshooters not part swappers. Professional, honest, accurate, reliable. Solid mechanics, great customer service, everything up front no surprises and very reasonable prices. The crew here are also very knowledgeable and explain exactly whats going on with your vehicle. Ill definitely be bringing my truck back here for all PMs, repairs, anything. Semper Fi !!
Good service an fair prices
Always a great experience with honest, caring, and understanding staff. They listen to concerns and help with what needs to be done right away and what can wait, if working on a tight budget.
Excellent customer service and quality work!
Scottys To The Rescue!Our son blew the engine of his 2005 Jeep Grand Cherokee on the next-to-last day of finals week at UC Riverside.We live in Los Angeles, and our son had not established a relationship with a mechanic in the Riverside area since moving there to attend UCR in 2013.An online search yielded multiple glowing reviews for Scottys Auto Repair, and we are happy to report that our experience was a positive and anxiety-relieving process.Samantha (aka Sam) was patient and informative during our phone discussions regarding our options. Manager Kelly gave us sage advice regarding the engine replacement and delivered a smoothly running vehicle--at a fair price--on the day promised.Our son has learned the importance of regular servicing and will be calling Scottys his automotive home in the future. As relieved parents and satisfied customers, we have nothing but long distance love for Scottys Auto Repair.
Good
This is an honest, family owned and operated business. We have been going here for years, and we trust Scottys completely!
I called the shop inquiring about my car. Some lady picked up and told me she would not tell me anymore information about what was wrong with my car unless I came in for a diagnostic. I know this is a standard procedure with most mechanics but an honest mechanic will tell you what is wrong with your car and quote you before ever having to step foot in a shop. I then asked to speak to a manager and she then proceeded to hang up the phone on me. Horrible customer service!!
Great people, took my Acura TL here to get smoged, the service was fast, friendly and no one tried to sell me anything. They also offered a free inspection of my car. Im switching mechanics to Scotts for all my service work from here on out.
I made an appt for a smog. I was in and out in 20 mins. Nice people and service.
Cheap work and they are good to their costumers giving them rides or referring to others
Great shop to get work done correctly
Great service. Highly Recommend.
High prices, staff watches you tube videos to figure out how to fix stuff or trouble shoot problems
Good honest car repair facility. They are quick and reliable.
Nice. Appointments taken. They know there stuff
Never thought I would completely trust a repair shop, but I feel like these people really care!
I do a inspections before I buy a used car, they take 45 mins to check the car, and they they give me suggestions according priority, I really appreciate it. I will go there next time.
Great customer service really honest people
Friendly, welcoming and gets the job done!
Honest, fair and work done lasts
Great customer service...car needed some work done to pass smog, Scottys fixed the problem...car passed. Thank you!
Ethical and upright people.
This place AAA certified.
Nice people, but costly