These folks are schooled in how to exhibit human kindness and being polite to customers and are a JOY to work with.... And they are excellent at what they do. It was like getting a positive booster shot this morning, well, except that they couldnt take my credit card payment & I had to go home & return with cash.

Love going here for all my Registration & Tag issues. So much quicker here. All the Employees here are very helpful & Friendly.

My sister-in-law rest in peace Doris Banks has been a member for so many years with AAA and her my husband her brother David Banks is still a member with AAA and always will be they are very good company very good employees we went there today to go get our tags done actually to get her tags for our vehicle it was fast no line no wait and we got the same lady that we had got last week Im going to call her hello Kitty because she loves hello Kitty just like me now if anybody needs car insurance or any kind of travel and other service that they have go to AAA theyre very good

My place to go.. love it. Very good service everytime I go..

Its always so crowded, long wait times, at least 30 minutes. But most staff is friendly and cheerful, and usually resolve what you came for pretty quickly.

Got to have insurance it is the lawDont ya know good rates

The staff was very helpful. I was able to fulfill my business in a short time. Very pleased with their services.

Great service. I’m not a member and needed an international drivers license. They took care of me right away with courteous and professional customer service. Highly recommend this location.

Great all the way around. I can do my registration here, great tow service. Love them

I love my AAA.. I wish all businesses ran their business like AAA .. consistently efficient and professional. Everyone is always upbeat and cheerful. I am so happy with their services. AAA is the best run business in the world!!! Please dont ever change.

Helpful associates. One went out of her way to help my kids have a better wait experience with crayons and an activity book made their day.

Great service, always room for improvement but I dont know where it would be. I was helped immediately and left with more information than I came in with

They keep me waiting for a tow. Truck, 10 hrs after that they call me and said that the computer sistem was done

Not very friendly here, but definitely better than the people the DMV hires. Wait times are a bit better though.

Huge AAA office. Excellent customer service. Very organized especially considering all special procedures for Pandemic! Office runs smooth and offers ALL services & resources

My first time ever going in to this place,it was an absolutely great experience,tha agent that assisted me went out her way not only for me but for my parents as well. cant forget the receptionist didnt catch her name,didnt need to her willingness to help & point me in tha rite direction.plus her gorgeous smile!.....thank you Jessica(agent)Thank you gorgeous smile Rec/Rep.BeepBeep!

Very well organized. Excellent service. Saturday hours.

Terrible service! Called for a tow at noon. It’s 6:52pm and I’m still waiting on the street for a tow truck!! I’m better off going through my vehicle insurance….

Called about a tow, dispatcher made sure I was safe. AAA is super rewarding for a low cost! Thanks guys

My brother passed away and I needed to get his cars changed into my name. Nobody there knew what they were doing and I literally made 6 different trips there (for the same thing ) because each person i saw kept telling me I needed different paperwork filled out and signed. My other brother was the executor of my brothers estate so I had to keep going back to him to fill and sign more paperwork. One gal was so rude to me and gave me additional wrong information that I never needed to have. The only one who knew what she was doing was Lisa B. She overheard me at the window next to her and happily helped to settle my problem. She even stayed past her scheduled time to help me.Also last year we signed up for auto insurance and the guy never processed our policy and we didnt know we didnt have car insurance for a month. When we called them to inquire why our bill went up 200 dollars, they said he mis quoted us.

Triple A is the best place to deal with travel and vehicle issues. However plan to stand wait for service in a long line. Happy waiting.

Was surprised at how detailed my TripTik planner was. I received in just a couple of days! Great service!

Ive been a member for almost 60 years. Highly recommended

My name is Kaplan, I called in and they were very knowledgeable and professionals the customer service person. The issue I had is I was text that my service was dispatched and the next text I got was the driver was at my location and I was with my truck and no one was there. I wish I would have got a text that said the driver was on his way every 5-10 minutes to assess how long it took him to get there. I had to cancel. I had to call on different roadside assistance company and within 15-20 minutes they were there. I wish you would have vetted the tow company you use better. That was horrible customer service on the towing company. And they represent you guys. Again they never came, also this happened in downtown riverside.

This location takes pride in their customer service. Ive only had one unpleasant experience years ago. With an insurance rep. Perhaps he was having a bad day. So I let it go. The positive experiences Ive had with their insurance representatives outweighs the negative.

This place is always quick and makes it easy to complete any DMV transactions.

It was great cuz Im a good customer service Ive been with AAA for a very long time years

So quick and easy!! I had a dmv reg renewal and no appt was needed! I was in and out in 10 minutes!!

The clerk was not only courteous but professional and helpful. This is a great AAA branch.

Employees are friendly, polite, patient and helpful. The DMV services dose not included id.

Wonderful driver. He was so nice and polite. He really helped me out in a bad situation.

Paid plate tabs for the year. Easy efficient - line was okay- help was knowledgeable & friendly. Better then DMV!

Wait was minimal and extremely convenient. what a blessing!

AAA has been very good to me dealing with registration.

Fast and very helpful. Way better than the dmv. I will never go back. That 60 a year is well worth their service.

Very good and fast professional assistant in motor vehicle transfer of title. Thank you very plan on being a AAA member for life. 👍😊

They have really long lines out front but it moves much faster than I expected. I always wonder if its worth the annual fee and higher premiums but I love never having to go to the DMV.

Always a great service if you sign up for a credit card they have a cool gift. Thanks AAA

Great fast service by everyone. I wouldnt go anywhere else.9 minutes to renew my registration. Including waiting in line. Doesnt get any better than that!!

Always polite and friendly customer service. Office always clean and lines move fast. What else could you ask for? 💜

This office is fast, in and out for tags within 15 min! Great job to the reps

Great location. Staff very helpful. Easy parking. If you are elderly or disabled the staff takes extra steps to help you!! You dont have to get out of your car!

VERY GOOD CUSTOMER SERVICE! 😀

Went around about 4pm. Handicap placard. In and out in less than 10 minutes. Friendly and helpful. This was on a Wednesday.

AAA IS THE BEST. HAS BEEN IN ARE FAMILY FOR OVER 50 YEAR AND GOING STRONG😁 BUT CAN YOU DO SOME CUSTOMERS APPRECIATION THANXLAST BUT NOT LEASE THE AGENTS ARE VERY HELPFUL & FRIENDLY

Good online service settling my claim

Line moved very quick. I was out of there in no time.

What can you say about AAA but number one thank you for the excellent service 🐾

Best club ever,& dmv service all in one👍👍

Nice air-conditioned building did my business quickly

Went in to transfer registration for selling my car and the lady that helped me was very helpful. They limit the people that go into the building due to Covid social distancing. The line outside went fast though, thats why Im glad Im a AAA member. Saved me a trip from going to the dmv.

Tipicle insurance liars. Not the best price in town. Same or better coverage with most any other insurance companys

Trying to get somebody on the phone was not easy for once I got somebody on one on the phone I was told to just come on down to the office so hopefully it’s going to be easy I’ll let you know in a little while.

A little wait but they really have a great system in place. The team there is awesome!

Love being able to do dmv stuff here

I received a call from a lady called Jessica and she was very rude. Instead of her helping me to understand why she wanted to cancel my policy she seemed annoyed when I asked her to explain. She was not helpful at all. I had to ask for the manager in order for him to explain and resolve the issue.

They wore a mask and were great. Very nice guys.

Always a pleasure going to the Auto Club, they make everything so easy and the CSRs are all so nice!

Easy pea-zy.Never going to DMV again.Very friendly staff

Way better than the DMV

It was great very friendly and not too long of a wait

Aaa the best always dependable and negotiable .

We love our AAA membership.

Aldo Reyes was very helpful and knowledgeable. Very satisfied.Thank you

Always so helpful!!! Thank God DONT HAVE TO GO TO DMV!!!!

I LOVE being a AAA member for their roadside assistance and insurance. This location was super friendly, super fast and very helpful with what I needed. I was in and out in 5min!

It did not take me long to get through the lines even though it was busy.

Love AAA, DMV services, friendly people. Extremely well thought out Covid measures.

Best place EVER, EVERYONE IS FRIENDLY THANKS AAA

I have been with AAA for at least 20 years, they are always fast and friendly. I went there today to register my vehicle it literally took me less than 10 minutes from the time I pulled up in the parking lot until I got back in my vehicle, anytime I need them with help when I am broke down on the side of the road they come within 30 minutes, if you do not have AAA you don’t know what you’re missing, it is well worth the price for their service

They were nice and courteous. There service was fast

Long line but really quick service!

Quick and easy for paying registration renewal

Ive been a member of AAA since the day I got my drivers license. I paid the bill every year and never really think much about it. Some years, I need those towing services badly, and thats what I pay for. But then there are times, like today, when I am reminded of the added value that AAA provides. I needed to pay the registration on my car. But the thought of going to the DMV made me feel physically ill. So I showed up at AAA right as they opened. I did have to wait in line, but with an 18 minutes I was back in my car and heading for home with my registration completed and tags in hand. Everybody was so friendly and so welcoming and made my morning amazing. What I pay for my AAA membership is absolutely worth it for customer service like I received today. I am beyond impressed.

The service was excellent, employes very courteous friendly, all around the best👍🏻

They are well organized and professional. We were very pleased with their services.

I do not cringe when I have to go there. Fast and efficient, in and out. Great, friendly, professional team.

I wish I could give 0 star .. I am at AAA INSURENCE main office at central Ave. I came here to get transfer my car . Went in the line went inside .. they asked for smog . I went got done my Smog, came back again in the line . When I went inside they asked me to have cash or CC . I had my Debit card . Had to go back to bank to get cash. When I went inside, they asked me to go back in the line. 3TIMES WENT IN THE LINE. Lady name EMILY was very rude, I asked for a manager . A lady TRUDIE STRONG (branch supervisor) was not help full at all and asked me to go back in the line . Bad customer service . I am been AAA since 20 years . WORST experience. I canceled my INSURENCE . Will never recommend anyone.I just called WAWANESSA and have new insurance.

People there have a great attitude and service is faster than DMV.Line could get long but the personal there does everything to make the services faster really really pleased.CONVENIENT

There was no one in line. When I went in they asked what they could do for me. I told them I needed maps. I stood at the entrance while she went to get it for me. They were pleasant.

They were very fast

Very sad that one cannot speak tp anyone. Simple question! The IVR says it is because of Covid. Sad because most if not all businesses have staff working remotely from home. It seems so simple if they had reps available to answer questions especially when one has a membership! Yikes! Not good!

Although I did not get my issue resolved, the customer service that I received was top notch. DMV gave me incorrect information but the AAA customer service individual I dpoke to corrected the informstion, told me things I did not know, asked me to return when the time is right, and did it all with a smile and a demeaner that made me feel like she genuinely wanted to help. She made me feel at ease and worth the trip. KUDOS AAA, for being above and beyond.

Always a good choice for all their services

I Love AAA! Always timely efficient courteous! The BEST

This place used to be packed to capacity, and I hated to have to come to this one. But lately my visits have been in and out. Very nice and pleasant representatives as well!!!

Much better experience than DMV. In and out in 20 mins. The people are very friendly and helpful.

Was very fast service

Quick and easy registration title transfer done in minutes instead of DMV

Went to get passport photos, was fast.

Somewhat helpful staff. Will work it out for you .

Went to AAA to pay for car registration. Wait was 5 min.

They are very fast at this AAA. You are in and out in no time. Its best to do your DMV stuff here as well.

Very nice and friendly service

Awesome place. Never going to DMV again and waist all that time in line.

I got right in. No line, went at 11:00 am. The girl helped me with registration, a map and I added a person on my account for free!! Took about 20 minutes!

Always have the easiest time at AAA. They always are so helpful.

Loved my visit. Was in and out quickly, the associates were very friendly, got my business done and on my way. Thumbs up

Service was fast and very professional. Thank you guy.

A lot of Services that could you gas money. Like DMV needs, buying a car