Very professional and work with you. Cristina is awesome and cares about her job plus customers. Recommended for sure. ππ
I was impressed by the knowledge the agent had that set me up with a new auto insurance policy. They are very professional here and will set you up with a policy that is right for you very fast. The next month I almost forgot to make the payment on time and I was out of state. I called them and easily made a payment with my credit card over the phone.
Was greeted by Maria Cervantes who was very polite & professional. She answered all my questions and made sure that I understood all about my policy ππΌ
Maria Cervantes provided a great experience and gave me the best car insurance payment. Great customer service!!!
Thank you Maria Cervantes for your help great customer service highly recommend this location very knowledgeable.
Thank you Araceli D. for assisting me on my policy change and most of all for the great customer service you always provide me withπ
Araceli Duarte gave me great customer service took my payment and answered all my questions.
Good people that have been very nice and go out of there to help you to the fullest
Is today dont really know anything about him second storm
I actually really like their insurance. They are always really nice fast professional any time I have called or gone in. The prices are reasonable you can also set it up to take the payment automatically every month so thats really convenient. All though I have never needed to file a claim but Im sure it would be an easy process. Its very nice that you can pay your car registration there and get your tags way way way better than the DMV. All in all I would recommend....
I visited Adrianaβs insurance in Riverside and my experience was great. The insurance agent Marlene, provided great customer service and she fulfilled my every need. She provided me with the best affordable quotes and top of the line car insurance. By the end of my visit, I felt like I left with the best policy at an affordable price. I definitely recommend this place and Marleneβs service.
Went in a couple of days ago and met with agent Marlene. Great customer service. Knows how to talk to the people. Never gets upset even thou I was a little upset from coming from another insurance place. And she got me a great deal on my cars. I will start recommending this Establishment in Riverside. To all my friends so they could also get a great deal
I went to get a quote and Scarlet helped me, she explained everything to me and gave my husband the best deal! We are new drivers with new driver license and she was able give me a very low monthly payment! Thanks girl you made our day, you saved us a lot of money, plus you are so sweet and professional at the same time! I highly recommend this place !!!!!
I didnt like the costumer service at all
First time looking for insurance, was a bit worried about the process. Was welcomed by Scarlet who was very friendly and answered all the questions I had. I was worried I would have to pay a big first payment but she worked with my budget. All in all good experience, in and out within 20 minutes. If you want to make sure you have a trustworthy agent ask for Scarlet.
Good prices and very professional agents. this is the best place to go for auto insurance, they offer me a lot of different services as Dmv and solar panels. Thanks Jose for helping me and answered all my questions.
Nice customers services
Horrible service, they said that the cancellation fee is only 15$ after I cancelled they ended up charging me a lot more and they are untrustworthy! Read the cancellation fees really well before you sign anything! They tell you one thing and on the paper it says something else!
Got auto insurance through them and got kemper. Kemper insurance was pulling out money in different names. One month they took $478.00 when the insurance was$177.00. I had to put $400 down. Dont trust them.
Thanks maria for all the help you have provided since opening my policy good service
Marlene is amazing ! Sheβs always polite, friendly, knowledgeable! She helped me picked the perfect insurance that best fit me ! She explains every little detail and always helps me out whenever I have a question! Thank you Marlene for everything you do !
Is a good place to get insurance but they do over charge you for services that should be free like adding and removing a vehicle. Thats why reccur to the actual insurance website to do all that for free.
All the Employees are so friendly and helpful as soon as I came in they all said hi and they were all willing to help me. I will be recommend this office to friends and family . They were able to give me a great rate on my auto insurance .
When I first came into Adrianas it was fast and easy. Jose was my representative. He is great! He explains everthing in specific detail and even if he doesnt know an answer to a question, he will find that answer. He is wonderful and made my insurance shopping made easy. His great personality makes it just that much easier. Kudos to you Jose. I hope you read this.One thing I didnt like was some of the other reps attitudes. I will go in sometimes to make a payment and I get some rude reps or they are not so welcoming. So far I have dealt with three rude reps.I went to make a payment today and one rep was on the phone with a customer and I glanced over and notice she was on Facebook from her desk, all while talking to a customer. Wow! Thats all I could think and also how I would hate to be that customer on that other line.It was obvious that Jose has much experience under his belt and I would hope he can somehow incorporate his skills into some of these other reps who lack experience.
I LOVE this Adrianas insurance! They were soo nice and helpful . Especially Scarlet ! She answered all my questions and she was soo patient with me! I automatically trusted her with my insurance needs. I recommend coming here!
I was helped by Scarlet who was very friendly and offered me a great deal on insurance ! She explained everything in detail and answered any questions i had :) overall great service thank you Scarlet !
Im more than happy with the service of this office. Virginia Mangarrez is really helpful and very professional.
Beautyful lady works there
Keep your money go somewhere else it cheaper
Staff very poor customers make sure the vin and vin on your policy insurance match or get your registratuon expired took them two hours to resolve the problem
Very good service ! They are the best !
Bad service you ask cuestion and they make ugly face..
GOOD service
Staff is very friendly you will get a bigger discount if you pay for the whole year and have multiple cars.
Its alright
Too expensive and very rude
Great customer service !!! Great prices and environment!!!!
PΓ©simo servicio! No vayan con esta Aseguransa y mas le locaciΓ³n de Riverside tiene empleados incompetentes MarcΓ³ y su disque manager Albert. Me cobraron por una nueva pΓ³liza el dΓa de hoy y no me mandaron mi pΓ³liza que segΓΊn hasta maΓ±ana nada de informaciΓ³n.Worst insurance ever, donβt go there, specially the one in Riverside. They charged me for my policy today and never provided my paperwork I had to called and they told me until tomorrow but they did charged me Today.
Thank you Maria Cervantes for the great service, the name change process was very easy with your help
Great rates and friendly staff
Araceli d. He gave me a good service I give it a 10
Personally, I like the service and Aracelis attentive and very friendly manner.
Thank you Araceli Duarte for the great service you have always given me
Thank you Maria Cervantes for your help here in the office
Thank you Maria Cervantes for the great service you have given me with the processing of my plates and change of name
Maria Cervantes, thank you for helping when you need me ππ»ππ»ππ»
Thank you maria cervantes for your service that you give me in my car policy
Thank you very much MarΓa Cervantes for helping me with my claim since I had no answers and at last they gave me my answers, thanks for the good service
Good service from the agents and they also have the DMV service so you dont have to wait thanks
I went to get a car insurance they gave me an excellent service, I recommend this place a hundred!
Thanks for your help I loved your service Maria will continue to come with you
Excellent service I recommend Marlene she is very friendly and she explained everything to me in coverage and she did the DMV service for me
The service is very good and the girls are very happy they gave me good service I recommend it to my friends and to all who saw my message
I went for a registration service and I want to thank the staff of the company Jose and Virginia who made it possible for my registration to be in the office on time as promised. Thank you very much for such excellent service and professional staff.
Thank you very much, Mrs. Virginia, who took care of me, and her staff that always helps us, are the best thanks, Mrs. Virginia, I am going to recommend them
If I could take away the star, I would take it away, terrible service does not explain the hidden charges, they only explain it for their convenience to earn $$$ like most businesses fuck quietly, ππ»ππ»ππ»
Good service and above all good prisoners
Good