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American Tire Depot - Riverside
9777 Magnolia Ave, Riverside, CA 92503, United States
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American Tire Depot - Riverside

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Review №1

American Tire Depot did a great job at meeting my budget requirement for 4 tires and stayed true to their promise of meeting a competitors price. Customer service was excellent. One week after the tires were installed I got a flat tire on the freeway. I took the tire in without an appointment and they took care of me immediately and got me back on the road with no problems. I highly recommend them!

Ta
Review №2

Great customer service. I had to purchase 4 new tires & they helped me get tires thru buy 3 get one free for a great price…Thank you

Cl
Review №3

Just spent a thousand $ to buy 4 Goodyear tires for my Buick Enclave yesterday (9/25/2021). After installation, I found out that the tires were manufactured on 2nd week of 2019 (0219), it was 2 years and nine months ago. Half of the tires life is gone. The tires look so old, even cannot see much different between my old tires and those new tires. Never have such experience on my life (it is always the same year manufactured date before). Now I just cross my finger to pray that tires are not refurbished.

An
Review №4

Awesome service and open on a national holiday whod a thought. I was told the install of all 4 tires would take over an hour but was actually completed in less than 40 min again AWESOME service. Julio helped me select the best tires for my vehicle and even less expensive that was quoted online that I truly loved. I will tell all my family, friend and co-workers about the great prices, the great customer service and the quality of the work. Im truly impressed. GREAT JOB ALL AROUND THANK YOU!

Me
Review №5

Rocky was absolutely fantastic. He called me when he said he would. He gave me the prices of parts that I needed and the labor cost prior to doing any work. And it was really inexpensive for the amount of work that I had done. On top of that he put in a couple of tail light bulbs for me.

Sy
Review №6

Service was great. Wait time was acceptable, with appt. I did pay more than I anticipated, still a little less than other tire comp. qoute. I am happy with my purchase. I would recommend.

Mi
Review №7

Robert is amazing he always does a fantastic job on my car and makes sure that my car doesnt need anything. Ive been taking my car to him for 2 years already.

Da
Review №8

This business is amazing. Fast and professional service was coupled with pleasant staff. I will definitely be recommending them to my friends for future work.

Lu
Review №9

Was able to get help through their web site customer chat to find the right tires for my car. They were shipped to the store next day. Just gave my contact information and no deposit. Too easy!Local shop called me when the tires arrived earlier than the estimated time and said I could come earlier if I wanted to. Install was quick.Costco had no appointments available for two weeks and didn’t tell me until after I ordered the tires, since they have separate web sites for ordering vs. scheduling.

Sh
Review №10

Very good customer service.... did amazing job on my car!

Ch
Review №11

Got tires today good service and didnt take long at all 😁

Je
Review №12

The guys there were awesome with a great sense of humor! I went in for an oil change and was out less than an hour.

Pe
Review №13

Great prices but most importantly Very pleasant phone interactions. Tires i wanted were not available but Technician made a recommendation and placed an order for similar ones. Called back to confirm they had arrived. Before heading to the store, i called to make sure they could take me in and had another pleasant phone call with a different technician who was also very Nice. Service was quick. Very happy first time customer. Thank you ATD. Definitely sending friends and family to you.

JP
Review №14

Look for Julio and he will give you his honest to goodness recommendation for any tire issues. He has also gave the latest promotional offers to help save and still get a premium brand tire. The rest of the crew are kind enough, fast turn around changing 4 tires approx close to 75 mins. Truly the best price around Riverside👏👏👏 Keep it up guysMay 28, 2021Arrived at 8.15am with a nailed left front tireThe wait was approx 30mins to get it done.Thank you very much Robert helping me out today...keep it up guys

Ke
Review №15

I called a few places for quotes. They were definitely the cheapest. They had fantastic service. It was done quickly. I needed a few additional things done to my car before my new tires were installed. They called me immediately and offered some discounts to help. Appreciate the great service!

Ro
Review №16

Everyone at this place that works there are really great people very customer service theyre organized respectful especially Steven at the front is exceptional great man that explains, and also all the mechanics will take the time with you listen to your problem and explain after they completed their job.I will recommend this place to all my friends and family

N
Review №17

Awesome service! I was here this past weekend and made it in last minute for new tires for my mom’s car. Courteous and professional. Best prices around. I believe it was Julio R. Who assisted me. Will be back for all my tire needs. Thank you.

Wi
Review №18

Had a great experience here. I’m always leery of mechanic shops but I felt American Tire Depot did honest work. Clean shop. Very reasonable prices and customer service was excellent! Will definitely take my vehicles here for future maintenance. Keep up the great work!

Al
Review №19

Great service and great prices. Firestone tires quoted me $1300 for a set of tires so I called American tire and got the same set of tires for $860. Firestone offered a price match guarantee, they called American tire to confirm price but refused to price match said they could not go that low 🤷‍♂️. American tire depot rocks !! Thank you Rocky for the great service.

Er
Review №20

Worse place to buy tires. Noticed 1 of my tires was bulging out. Called the store, talked to rocky who was kind of hesitant to talk about hazard warranty which I had purchased with my tires. He agreed to had me take the car in. Less than a minute later he calls me back stating he wasnt doing hazard warranty that day, right away you get the feeling something was off. Asked him when was I able to take the car in, he thought for a few seconds and then agreed to look at the tire today. Inspecting the tire, right away he was making aexcuses not to cover the tire. Saying that it was an alignment issue, surprise, I got an alignment there with the tire. Next excuse was, maybe it has low pressure and on and on went the excuses. Bottom line, he wanted to sell me 2 new tires and another alignment, $200 plus alignment all over again, no thanks. Looking somewhere else for tires.

Re
Review №21

I came in early for my appointment to get some new tires, even though I was early check in only took a few minutes and they had my car done and in and out of there in about 20 minutes! They must have a Nascar crew working there, fastest service Ive ever gotten. Thanks guys!

Ro
Review №22

Ive been here several times and the service is good.

Ra
Review №23

Service was great had no problem thanks.

Je
Review №24

After searching the internet for a good price, I decided to visit their Riverside Location on Monday. Couldn’t be happier. They ordered my tires that day. The following day, I was in and out within an hour. I will definitely purchase tires from this place again. Thank you

Al
Review №25

Steven is amazing god bless him amazing customer service n reasonable prices!!! Ask for Steven !!

sh
Review №26

Got a flat tire and came here to get fixed. Unfortunately there was a large hole in my tire and it couldnt be fixed. They were very honest didnt try to upsell me, sold me two new tires at a very fair price and sent me on my way. I was on and out in just about an hour. Fabulous service!

De
Review №27

This was the first time at America Tire Depot. I had all four tires replaced on two of my vehicles. They did a great job at a great price!

Ci
Review №28

Prices are reasonable. Customers are assisted very well and courteously. The waiting area needs improvement, making it bigger and more comfortable that will attract more customers and repeat orders.

AN
Review №29

Great prices great service. Getting all my tires from them now on. Thanks Guys.

Ju
Review №30

Went in and got an alignment. The service advisors failed to tell me that some of my bushings were shot and I had to find out from another shop. American tire depot still went ahead with the alignment and got there money.

Ar
Review №31

Awesome service from the whole team. Great prices.

sh
Review №32

Although the tires I requested wasnt ready i called to check to see if they were and was told they were ready. Once I got there and i was about to leave I wasnt told that they were on back order after I noticed i received different tires on the paperwork. Luckily for three of the workers Julio, Lalo and one other long hair guy who helped me out was a plus 5-star on the customer service. As far as the other guy with the Nonchalant body language Ill keep my opinion to myself.

Ja
Review №33

Great service. Wish they would keep Managers longer in one store. Get to know one and next visit their gone......Always helpful with the older generation. Very much appreciated.Thx

Ki
Review №34

I only needed a single wheel and was helped as soon as I walked in. Have me a good price and I was done in less than 20 minutes!

Me
Review №35

Reasonable price & excellent service..

Er
Review №36

Great team over there, got the job done in a timely matter and knew what they were doing very professional would definitely go back for my next set of tires ..ask for Rocky !

Ed
Review №37

Always excellent service for a fair price. Quick in and out! A safe location with plenty to do within walking distance while waiting.

An
Review №38

Best customer service. Sales men Rockywas very helpful and informative on replacing my tires. He also offered me a great sale on his tires.The replacement of my tires was done with acare and experience.For peace of mind and confidence, shop atAmerican Tire Depot

Jo
Review №39

4 new tires and alignment in n out in 1.5 hours so very happy. Good pricing n friendly service. Would recommend.

Ja
Review №40

Very Very Satisfied With The Service I Received. Great Customer Service. The Place Is Clean And Have All Of The Necessary PPE On Hand. Will Recommend To Anyone.AND THE PRICE IS RIGHT!!!!

Kh
Review №41

I had an exceptional service with American Tires.They were quick used their time effectively and expeditiously. Love the crew members part in team work. Great Job Guys.! May God bless you...

Lo
Review №42

Best prices, quality tires and excellent customer service!

Vo
Review №43

The best customer service ever..Keep up the good work fellas..Very reasonable oil change..

Br
Review №44

The staff was friendly and professional and the work was done very quickly.

Se
Review №45

Friendly and fast service! Thank you!

Ci
Review №46

They were amazing and great, friendly, fast, very inexpensive and I felt they cared. So glad I went there, will continue with all vehicle needs. Thank you guys!!!!! You are awesome.

4a
Review №47

Great customer service. Julio is very professional. Less than an hour I was out of shop.Thank you Julio for helping me to get the tires for my Sienna. Keep it up.

fr
Review №48

My guy was on it! I came in for a flat repair. Went super smooth

Jo
Review №49

They are fast and friendly, and one of the best place to get tures at a cheaper price.

do
Review №50

Thanks for a great experience with you,Im happy with the tires and would def come back.

Lo
Review №51

The tire service was fine. The way the facility is kept the worksite is depressing. The waiting room makes you want to leave. I did I couldn’t wait in there. The non attention to detail is ugly. The outside is worst. Dirty no plants no one cleaning the area. There is not an ounce of curb appeal. Spruce it up fix the broken boarded up window. Clean the inside of the shop. Place some fresh plants in here so when people are dropping money close to 1000$ On tires they at least can sit in the waiting room.

Ca
Review №52

I got my breaks fixed here they gave me a great deal abd everyone was friendly.

Wi
Review №53

Quick service. Honest prices. Great customer service.

An
Review №54

Great service! I bought six tires for a diesel truck, they had the tires by the next day and had them installed quickly. Thanks Rocky and the crew at ATD in Riverside.

Kl
Review №55

Went for an alignment issue that another auto shop (Firestone) couldnt fix. Issue was fixed and satisfied.

Co
Review №56

Talk to Rocky for all your needs. The guys down there are very kind and all theyre all professionals. Driving to work on new tires felt amazing. Much thanks

Je
Review №57

The service provided by Julio, Manager was exceptional. Very courteous and gave proper explanation of all the charges. Installation was completed timely. I would recommend this facility.

Mi
Review №58

Fast, curitious and professional, buy 3 get one free promotion is great. Online reservation price was exactly as promised. Highly recommend. On duty Manager A+++

Lu
Review №59

Had to get an oil change, and have some tires mounted. I was informed that my front brakes were ready to replace. Richard gave me a estimate and they had in in and out in a couple of hours . They had a lot of appointments and still serviced me in a very manageable time. I appreciate their effort, as you will too. Give them a shot at your business.

Le
Review №60

Great service and the price that was advertised on the website was the correct price I paid at the shop.I will be a repeat customer.Lee in Corona, CA

Ed
Review №61

Simply put great customer service and prompt service.The prices are reasonable and have a good selection of tires.

De
Review №62

I needed new tires & an alignment on my 2005 Toyota, so I called around..! Found out that American Tire Depot were (like they say) the best price around..! So I decided to take my Toyota there..! Not only were they the best priced but they were very informative & so nice. I would recommend American Tire Depot to my friends & family..! When I got my car back, it really made a big difference & drives great. I have American Tire Depot to thank...!!

B
Review №63

I went to Riverside American Tire depot for a replacement tire. I was waited on right away. Very Polite Customer service. The lobby area was very clean and organized. I was in & out in less than 30 minutes. I will return for future service if needed.

Mi
Review №64

Excellent service great prices

Ju
Review №65

Great service and I was out of there within 40 minutes. This is not the 1st time or the last time that I will go there for service.

Ju
Review №66

Rocky was phenomenal, I was extremely happy with his service on the phone and in person. Found me the tires I wanted n got me in n out of there quickly.

Jo
Review №67

Honest people. Give good suggestion, yet without high pressure talk.

Jo
Review №68

Great customer service, and they listen to everything you ask for, and great prices

Ju
Review №69

Exelent service very professional.

Lu
Review №70

Great customer service

Fr
Review №71

I had been waiting at home for my tires to come in. As soon as they arrived Richard, gave me a call. It was late in the afternoon and Richard was very busy. He made the decision for me to come in. His crew worked overtime to finish installing my tires. I appreciate the fact that they worked hard to get me taken care of. The quality of the tires was better than I expected. This is my first time shopping here and I have no problem recommending this place. I will be coming back.

Ka
Review №72

Extremely thorough.trustworthy. They price match. No hassle. Guarantees on parts and labor. Good prices.They check everything and make sure your vehicle is inspected and get all of the good care it needs. Affordable!

va
Review №73

They were great and did their best to get my car finished the same day.

Jo
Review №74

I just got 4 tires installed today, great price good service and what I like the most is that they dont start offering you other services that your car doesnt need like most shops do,you go for something and they tell you that your car needs this and that,and a lots of people fall for it because they dont know their own cars.i was there for about one and a half hours for the service for me it was a bit too long but I understand that the guys get pay by the hour and they have to take their time,and I said that because last time I got new tires in less than 30 minutes my car was done,over all is great I will recommend to friends and family.

Mi
Review №75

Great price. Great service.

Sh
Review №76

Great price, great service, nice people.

Ed
Review №77

Guys were too notch at the shop. Car was done at a good time thank you.

ti
Review №78

Way overdue for tires & decided to give this place a try. Called in w/ my tire size, I was told they were in stock, got the total price (w/ taxes, fees, etc) & that I could bring the car in. There were a few cars already being worked on & had been told during the phone convo earlier if i dropped the car off, theyd get it going & would call me back when it was ready. Drove in, signed the estimate, & dropped off my keys. They called to advise me of some much needed additional maintenance & asked if Id like to proceed. I liked the whole experience because I never felt pressured to do more, spend more, & thats not too common in the auto world. Not much later, I received the call to pick up my car, paid just what I was told I would, got my keys, & drove away w/ new tires & a feeling of safety & satisfaction. Thanks for all your help Richard! Ill see you again in 5,000 miles

Ro
Review №79

This is one of the best

Ja
Review №80

Awesome shop, great people and the best prices in town. Thank you guys!!

Da
Review №81

By far the easiest experience with changing my tires I appreciate the courtesy and great service you guys earned a customer!

Ja
Review №82

Great hard working man and thanks for looking out after your customers! It is hard these days to get quality service but these workers go the extra mile!Thanks America Tire Depot!

Ro
Review №83

Had bought some tires a while back one of them got a nail in it show them paperwork no-questions-asked they prepared it. and very helpful

Gi
Review №84

Richard and his employees were very helpful and have awesome customer service. Great prices and they go above and beyond for the customers. They have a customer for life will definitely be going back.

S
Review №85

Great service and prices.

Se
Review №86

Great customer service! In addition they offered a promotion..buy 3 tires and get the 4th one free. Not too many tire places offer this promotion and/or a good deal. Last but not least, I was out of there in about an hour, as they promised. Unlike Goodyear..you usually have to wait at least a few hours. American Tire Depot has earned my business for life!

Al
Review №87

Well, first my previously scheduled appointment didn’t show up in their system. The manager was polite and helped me through it.My appointment was scheduled for 9:30am and I was on time, still I had to wait more than two hours for a simple oil change.I asked for a tire rotation, service which wasn’t provided, and I had to wait forever for a light bulb that was requested and the person in charge to bring it had FORGOTTEN!! -The manager kept calling him asking for the bulb.After more than two hours wait, finally my car was ready and I started driving to work when I heard a very loud noise... I pulled over on the freeway and I noticed that the plastic protection underneath my car had fallen.I called the store and again the manager was very helpful and sent someone to fix it.The employee came fast, but he not only didn’t apologize for what had happened but he also tried to justify his mistake saying that he actually had tightened the screws (which he clearly had not...) but the Sun had loosen them (WHAT??)... He suggested I had to drive my car someplace else so he could get underneath it claiming that the fallen piece was “only plastic”.I refused to drive my car and damage it even more. The employee wasnt happy, but agreed to fix it right there. He fixed it...I still havent gotten a word from them to at least knowledge their mistake and apologize for it.

Ji
Review №88

I went in for an oil change and to get my front two tires changed out. It was such a great expierence. Great customer service, fast and efficient and in the door and right out of the door with the quickness. Thanks Richard and crew.

ma
Review №89

I would not recommend this place at all ! I went in to get a alignment they tried to charge me $800 just because a medal piece was damaged in my tire I went to morenos alignment and they were able to fix it with no problem I paid $160 these people try to rip you off and take advantage of you !

Sa
Review №90

First time here I was referred by a friend, I must say I am very much satisfied. Not only was I provided great customer service I was treated with respect. I will be back for my next oil change, great prices!

Al
Review №91

Always helpful and trustworthy

Ro
Review №92

Great people....very professional... great experience... Great price..

Ke
Review №93

I found myself stranded today with a flat tire. I searched on line for tire shops near me, I called them and they offered me a better deal than any other I could find at that moment. Good rate on a couple of tires, and the flat rate also included the service fee to change the tires. All I had to do was get the car towed to them. They were helpful, friendly, respectful, and made me laugh. They made an unfortunate situation a bit more tolerable for me. Would recommend for sure..

To
Review №94

Staff was great!! Took great care of the issues on my car. Made me and my family feel safe. Thank you guys !!

Dr
Review №95

Excellent customer service, not too expensive, quality.

Je
Review №96

Was in the market for 2 new front tires on my wives SUV, Richard came out and inpacted my tires recommend i buy all 4, well with the deal i got for 4 tires i also was able to afford an oil changed. Just wanted to say Great Deals...the only thing i recommend when new tires are installed they should be wiped clean of old grime, so when you drive away they look brand new

ka
Review №97

We had a window emergency with my daughter s car who is a student at the local university in Riverside. We are out of the area so I wasnt sure where to begin to look for a repair shop. I was was referred to American Tire Depot at this location on Magnolia. I called on Friday evening just before closing. Richard the manager answered my call, reassured me they could repair the vehicle and I made an appointment for the next day. Although they were very busy, they squeezed us in. The staff were all courteous and Richard was extremely helpful. I am very pleased with the fast and reliable service provided. It is comforting to know that if my daughter has an issue again she can take her car here and receive fast, courteous service. Richard thank you very much for everything your great service is greatly appreciated.

ST
Review №98

Called and spoke with Richard about front brake service. They were fast and did exactly what I needed. I’ve bought tires here before also. Great service and fair prices this is the place !

Je
Review №99

The managers and employees were very friendly and polite. They were extremely helpful and knowledgeable. I had 4 bad tires and a long drive home (in the rain)! They went out of their way to make sure I would have a safe drive home. The prices were good. I will definitely return for my next set of tires.

So
Review №100

Great service! Great deals! Literally saved a lot of money going here vs. going to Goodyear or dealership and spending almost double

Information
100 Photos
100 Comments
4.4 Rating
  • Address:9777 Magnolia Ave, Riverside, CA 92503, United States
  • Site:https://americantiredepot.com/store/riverside/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Riverside
  • Phone:+1 951-353-8500
Categories
  • Auto electrical service
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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