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Buds Tire & Wheel, Inc.
8651 Indiana Ave, Riverside, CA 92504, United States
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Buds Tire & Wheel, Inc.

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sa
Review №1

Mr. Joe is a great store manager of all the locations. During the last 10 years, I have been to three locations and he is the best manager without a doubt. He is very professional and gives you an accurate estimate on repairs.

Ra
Review №2

Amazing service! I was sent over from CarMax and they helped me identify and fix the mechanical problem

He
Review №3

I love this place! Great service, great prices and they treat your vehicle with respect.

Ro
Review №4

Carmax sent me here for a replacement tire. A half hour later I got two tires from this place with not a penny spent. I was within my warranty at Carmax, but still, the way these guys took care of me was really lovely. Great shop.

Pa
Review №5

Fast, friendly service. If you have to go there, might I suggest doing so during the a.m. hours. They tend to get dussy during the aftermoom. Wait times could de up to one hour or more.

Br
Review №6

I have bought tires from Buds several times. They always gave me great prices and top notch service.

An
Review №7

Awesome customer service, Great job guys thank you, I am very satisfied with your work

Be
Review №8

They do amazing work. Great customer service. Reasonable pricing and they get to the source of the problem quickly. Greatly appreciate them when taking care of cars. They check all the boxes. Keep up the great work. Definitely will continue using them!

Sh
Review №9

When I say the Best Customer Service.. I was running around asking for Centric Rings, no one knew what they were. Went to Buds and I tell you he gave me a 101 on what a wheel spacer is and does... Since I was about to head back to Ga with my moms car I Inherited and he didnt have them in stock, he drove me over to a top quality rim shop (the wheel shop also excellent Customer Service))and Im omw to Ga. Safe and worry free

lo
Review №10

Called at 11:30 for a quote on 4 new tires. Received a quote right away on the phone and was told they could do it today (on a Saturday). The price was great! We arrived around noon and by 1 they were done. Customer service was great, everyone was super friendly and helpful. I had called several other places as well, and these guys even beat the price from places offering one free tire if you bought 4. We have 2 cars, a truck and a motorhome and we will for sure be using Buds for all our vehicles. Thanks you guys!

Ju
Review №11

Super competitive pricing and honest installation. Highly recommend.

Em
Review №12

Clean place, well organized, friendly and professional staff.Joe Ingram was an excellent advisor with great attitude.

Pa
Review №13

I have had great service here. They work in the locals as much as possible and offer alternative payment measures during these tough times!

Ma
Review №14

*Update* Bud stepped in himself and fixed what was wrong. Good to know there still people who stand by their business! Thank you for fixing my brakes and going above and beyond what was needed!

Me
Review №15

This is the only place I will take my cars. I found them several years ago and they have consistently provided excellent service. They are honest and have never tried to cheat me. I have recommended them to all my friends and co-workers and they too have become loyal customers. You cant go wrong with Buds!

er
Review №16

Joe always gives professional and quality service.

Sa
Review №17

Went in to get a simply alignment on my vehicle. They said they needed to inspect the truck since the alignment was was off. Dropped it off, few hours later, wanted to charge me addition $100 for the alignment cause they had to readjust the steering arms. After the alignment, it was still way off, so I just drove it home when one of the adjustable bolts flew off. The safety clips were missing. Took it back on a tow truck. They said we will take care of u. Took about 5 days to get my truck back and running. Had to pay additional $100. Front deck were pretty rude, just telling us we knew nothing about cars. Now the right side is cricket. I highly consider going somewhere else.

Ma
Review №18

Very busy store. Friendly and knowledgeable staff

Br
Review №19

Front desk Oscar has great customer service and friendly and fast service with other employees as well. Definitely will be going back when I have problems with my vehicle. Thank you Buds tire Employees for youre service.

Co
Review №20

Yesterday afternoon I had an emergency develop with a bad alternator. I called late in the afternoon after discovering that I needed it replaced. The service writers and service techs were able to get the part and replace it right away. Service and staff were excellent and kept me informed. Thanks to everyone for great service and coming through for me in a pinch!!

Ke
Review №21

Got me fixed up right. Much appreciated

De
Review №22

Customer service at the front desk was awesome and very thorough, and helpful. I don’t think it should take 3 hours to install 4 new tires tho. Other than the wait, this place was awesome

Aa
Review №23

I would give them 5 stars but the guy was too afraid to inflate my old tire 👻😿

Ca
Review №24

The people here are great! I got 4 new tires, alignment, oil change and new suspension yesterday. They gave me a great deal. Shortly after leaving the low tire sensor came on and started blinking. Brought the car back today and they are replacing the sensor for free.

Da
Review №25

Fast service grade attitude went in for an oil change. Plus they put air in your tires for free

Ra
Review №26

Very professional service by Oscar front desk.. great car service

Jo
Review №27

Always a pleasure going here for my car service. Definitely professionals and nice to know you can take your car to someone you trust and will give you right recommendations and honest quotes. I highly recommend recommend services from here.

Me
Review №28

Great customer service. Honest people, good prices. I referred my friend who had been told she needed a compressor for her air conditioner. I sent her to Buds and she found out all she needed was Freon. Saved her $600

H
Review №29

Always good. Never tried to upsell anything you dont need- just make sure to try and park in the back side if you can, much easier to find a spot

mo
Review №30

Incredible customer service and prices. Robert was my service advisor and he was knowledgeable and attentive beyond my expectations. Great facility where professional work is done. This is not a shop that is trying to get customers in, take as much money as possible and get them out. In fact I would guess they are taking losses at times just to build loyalty with their customers. I will be back!

Cr
Review №31

Friendly, knowledgeable staff. Clean and pleasant waiting area. Sat while my car was serviced and it was done in a reasonable time. I felt they were honest about what work needed to be done and what I did not need to have done, which I completely appreciate not feeling taken advantage of.

Vi
Review №32

Took my Nissan 350Z in to fix a flat, but my car was so unaligned that they were all bald on the inside. They gave me a great deal on 4 new tires and an alignment. I even got a student discount. Awesome service, work was done in a day.

Co
Review №33

Great auto shop.

Ba
Review №34

Great service. My go to auto mechanic shop. Fair pricing, fast service, good recommendations for repairs, very honest.Had radiator and brakes previously replaced then went in today for a transmission that was leaking. They tightened a few of the pan bolts and said, to my surprise, that they couldnt find a leak and didnt charge me. Thank you Buds.

Ma
Review №35

I have been taking my car here for over 10 years and I am always impressed by the consistency of professionalism among all member of their team. The service is always personalized and the quality of the repairs is top notch. I grew up with a mechanic in the family and I can say this is the first shop I have felt as comfortable as my grandfathers. Thank you Bud!

ha
Review №36

Wow Oscar is amazing! Very helpful, knowledgeable makes my visits always pleasant.

Jo
Review №37

Horrible service, managment is rude. Poor workmanship

Ma
Review №38

Came here to swap a tire from a rim with a crack in it to a new rim I had purchased online. The man at the front desk was very direct and straight to the point. He asked me what I needed and after explaining to him he didnt try to rip me off like the last place I was at and told me it would be no charge. Ten minutes later my car is ready to go and I was on my way. Very good customer service and will come here for any tire needs in the future.

Cr
Review №39

We have had our cars serviced here for 20 years, fantastic service.

Me
Review №40

The guys here are very helpful!!! great service! Will definitely come again!

Mr
Review №41

The manager Oscar is a great guy he makes sure you are taken care off. We take all our cars to be serviced there. The reason I couldnt give them 5 stars is because of the wait time.

la
Review №42

They did a great job of installing a new tire once . Very friendly people and nice place. So I asked if they do engine work and they do he said. So I had them replace the timing belt on my Mitsubishi Sport about 6 months ago. After the work, from day one it rattles like marbles are in the crank now. And it is obvious that the sound is coming from the timing belt area. I took it back and they said it was a external tensioner- not part of timing belt . I then replaced all the external tensioners and it still rattles bad on cold start up. I took it back again- they said they could not find anything and gave it back with same issue- it still rattles bad on start up in morning and it was perfectly quiet before getting the belt replaced. Think twice about getting work done here.edit 7/22/2019Bud called personally after reading the review and expressed that he wanted to make my car run like it was supposed to. He very quickly bought the part that we knew was the issue and had it installed. Now runs much quieter. They did stand behind there work and i give them credit. Thank you for doing the right thing. Integrity in business is everything.

Mi
Review №43

Very kind and helpful service. Joe gave me a quote over the phone and was reasonable and honest about the services that were needed and not needed on my car. Good prices!

Ma
Review №44

So I brought my car in for some suspension work along with a alignment and tire rotation. I get my car back and noticed they never did the tire rotation. I spent close to a grand that day. Now I have to go back once again to get something done that they were supposed to do and forgot. No charge but time consuming....

Ot
Review №45

It was great service and repair.

Lo
Review №46

Wonderful service!~This was the easiest experience Ive ever had with anything to do with cars.Les was very kind and precise, even giving a ballpark on the price so I knew what to expect. Turned out to be less than guesstimated, which was very nice for me.After a nightmare experience of being scammed by a towing company and missing three days of work, this experience made up for it tenfold.Thank you guys! - I didnt catch everyones name, but I believe I also spoke with Oscar on the phone who was also very friendly and helpful.Keep up the good customer service and efficient work!~ :]

Br
Review №47

[Update] Buds was finally able to figure out was wrong with my car and also fix it. They were also very apologetic. Of course Ill continue to go to them for car repairs because as Ive said before, Ive been going to them for so long and have never really had a problem in the past. Thanks a million to the staff for getting my car back on the road again.

sa
Review №48

Ordered one tire .bud called down for installation. drove down said they were overbooked. come at 7.30 am. next day.2hrs 15 minutes . my file sat ready for 20 minutes. got up ask to ck out. wow. bad system in place.

ma
Review №49

I lived in Riverside before moving to Arizona. I had to return the day after Christmas to bring my mother home for her funeral. I had always used Buds for my car. On my arrival I had a flat tire and naturally went to Buds. On a busy day he got me in and out and on time for the funeral without charge. Such good people.

Da
Review №50

Took my Trans am there for 2 front tires and the young guy there took it for a test drive. Wasnt happy about that but everything else is good.

He
Review №51

Lack of concern for customer situation. Second time they have not honored what they say and my warranty.... the owner himself had a lack of concern for my issue when he was sitting ten steps away.... Buds Tires doesn’t care about how long you been a customer nor care about how much money you have spent with them over the years.... they deserve zero! When they ask to buy into their warranty, don’t do it. Save your money.

Je
Review №52

I went in because my low tire pressure light had come on several times during the current and previous week. I had put air in the tires and the light kept coming on so I thought it was time to get new tires. I went in to Buds just after they opened, expecting to have to replace all four tires. It was busy but I was seen by a very nice gentleman who was bi-lingual English/Spanish and he took my keys and said he would be back with me shortly after he took a look at my tires. It was less than 10 minutes and he came over to me in the waiting area and told me everything was fine and my tires were in good shape it was the unusually cold weather that was affecting the warning light. He adjusted the light and sent me on my way with no charge. I was prepared to spend several hundred dollars and wouldnt have questioned it. THAT IS EXCEPTIONAL SERVICE AND TRUST!!! I will certainly shop there for all of my tire needs!!!!!

Ch
Review №53

I recently took my sons 1998 Chevy Blazer in for service, it needed a lot of work and we didnt have a lot of money to spend. I was very thankful that his salesmen went over the things I could wait on and what work I needed to be done now. His staff is honest and very friendly every time I am there. It is nice to see that there are businesses like this that still exist, they are very rare!

Ja
Review №54

Low tire notice on my car on Monday on way to appointment. Pulled in here and was quickly helped. Low air and Jesus quickly checked and filled all 4 tires. Very friendly and professional.

Ro
Review №55

Always consistently good and fair

lo
Review №56

Thank you for a job well done!

Di
Review №57

As usual, good service. Always very helpful when I have auto-related questions.

Lo
Review №58

They are fairly priced. Great staff

To
Review №59

Had an alignment here on a 4x4 with a lift- they had no issue with it. I also had tires I bought from somewhere else mounted. They followed all the directions for an otherwise confusing request to a T. They were also able to move my TPMS units from one set of wheels to another.Great, fast service with very reasonable rates- they are not trying to just get as much from the customer as they can but make it so you come back and become a regular visitor.

Br
Review №60

Bought 8 tires from them. When you get a nail it will take 2 hours for them to serve you. Buy from Tucker Tire in Orange County you will be seen in 20 min for a nail even if they are busy. It is about customer service after I buy the product, so that I keep coming back.

La
Review №61

Great place to get tires. Friendly people and fast service.

Ro
Review №62

Been going to Buds for nearly 30 yrs, theyre awesome!

Pa
Review №63

Good place and professional

Ja
Review №64

People in the auto industry know the reputation of Buds . They have been here since 1989. Word of mouth referrals is the way they advertise. Quality Service, Large inventory, Priced Right, Honest and Friendly and are down to earth people.

co
Review №65

Johann went out of his way to help us get the suspension fixed on my 2003 Element, it now drives like a new car!!! thank you so much!!! Its good to find a reliable mechanic local mechanic for all my vehicles!!! I highly reccomend Buds!!!!

Je
Review №66

Great bunch of guys to trust with my car and truck. Prices are more than reasonable and the work is always reliable.

Je
Review №67

Always friendly and quick service, not to mention fair pricing!

Mi
Review №68

I recently bought tires here good prices for my Toyota Highlander ..came back to do tire rotation and tire pressure service yesterday...i told them I had a nail in tire to get removed...waited 2 hrs tire got rotated yes but they didnt put air in tires and the nail was still in the tire which i had told them it was specifically there...they rotated the tire with the nail to the front now I cant move my truck because it has a flat front tire bad service overall ...

Br
Review №69

My cars hub got damaged so i went to my KIA dealership to buy the part. I then asked how much it would be to have someone put it on, they told me it would be 65 dollars! Thats how much i paid for the part!Being a female thats not knowledgeable in cars at all, i called various (13 to be exact) shops in the Corona/Norco/Riverside area and they were all telling me theyd charge me 35-50 dollars. Finally i just searched for the nearest Tire Shop that came up and Buds came up. At this point i was willing to pay whatever. It was my first time there but the man who helped me out treated me like i had been coming there for years. I was treated with such respect, not a moment passed where i felt like an idiot for not even knowing what the part was called (he let me know it was the hubcap). He took it to the shop and had me pull my car up. Within 5 minutes the mechanic and him had it on. He didnt even charge me. My experience at this shop was amazing. It feels great knowing I have a reliable, affordable place i can go to for my car tires needs. The staff and atmosphere of Buds is definitely top quality. I cant wait to let all my family and friends, (especially all my non car-savy females) know about Buds! Thank you so much!

Ka
Review №70

Long wait for simple services like oil change. Up sell other stuffs to increase sales. Parking is very tight. Only one way to get in and out.

Mi
Review №71

SORRY IT TOOK ME SO LONG TO GIVE MY REVIEW. I JUST KEPT FORGETTING AND IM A LITTLE LAZY. I HAD A GREAT EXPERIENCE THIS IS MY SECOND TIME TO VISIT OSCAR AND THE PEOPLE AT BUDS. THEY WERE VERY BUSY BUT TOOK ME RIGHT IN TO ROTATE MY TIRES AND CHECK ON MY SPARE. THE PRICE WAS REALLY FAIR, SEEMS LIKE EVERYONE KNOWS WHAT THEY ARE DOING. WISH YOU BUSINESS WELL AND THANK YOU FOR SUCH GREAT SERVICE. M.J.

Jo
Review №72

My tire blew out today. Had it towed to CarMax because thats where I got it. They told me that they dont fix tires (which made me mad because whats the point of having a service center when youre not going to provide service) but that theyre connected with Buds Tire and Wheel. So I called they said they could fix it but they just had to order it. So I went and by the time I got there my tire had already arrived! The whole process took about only an hour. Im so glad because I thought I was going to be carless but no they saved my car. Experience with CarMax -100 but with Buds 5 out of 5. I really recommend coming here.

Ma
Review №73

We have been taking our cars to buds for about 19 years now. They are professional and very fair priced. .

Jo
Review №74

Not a bad review I didnt have work done at this shop only an estimate so I didnt feel it would be right to give a great review.

su
Review №75

After a misunderstanding between myself and Buds Tire Pros, in Moreno Valley i was contacted by telephone and certified letter, by Bud himself to resolve the issues at hand. Bud was nothing but polite, VERY understanding and was willing to work with me in whatever way possible. Im very HAPPY to say that after speaking with him personally, my family and I will continue to use their services and PROUD to still be long time customers. THANK YOU BUD!!

Li
Review №76

Oscar was super helpful! He made everything quick and easy!

Br
Review №77

Great place. They always have great customer service and do a good job when I go there.

Su
Review №78

Constantly busy, they do good work

Al
Review №79

Very helpful staff clean and comfortable waiting room a great place to do business from just getting a flat fixed to buying truck tires big selections. I will always do business here.

S
Review №80

Excellent service, great prices extremely helpful and kind staff.

Jo
Review №81

Thank you Oscar you are the bomb !! I work at the sky dive lounge down the street and I will tell everyone about you ! Thank you for your service ❤️

Ro
Review №82

Contrary to Mr. Taylor De La Ossas review, I wish to differ. I had shopped around for the best deal as I am a retiree. Bud, not only matched the lowest price I was able to find, paid the out of state freight, and gave me a senior discount. He went the extra mile. if he sold dresses, my wife would shop at Buds instead of Nordtroms.

Er
Review №83

Great service and the sales people are always super nice and helpful over the phone.

St
Review №84

Be careful. Be sure to shop around before buying anything here. Outrageous pricing

Je
Review №85

Fast friendly service, they were able to work out a deal to replace all my tires and stay within my budget.

mi
Review №86

By far the best tire shop in riverside,,love these guys,honest,reliable cost effective!!!!

We
Review №87

Always get the best service at Buds

No
Review №88

Very good service I would recommend them to everyone

Ja
Review №89

Took my 2003 for explorer in for 4 new tires and they also told me what was wrong with my thermostat and radiator but only charged me for the tires great customer service easy and painless

RA
Review №90

Brought my 2005 jeep liberty in for a full synthetic oil change and tire rotation the price was fair. I live just across the street so I dropped it off in the morning and walked home. I also asked them to inspect the vehicle from top to bottom as my warranty on my vehicle was about to come to an end soon. I never received a call from them to pick up my vehicle and had to call them several hours later to make sure my car was ready. When I arrived there was no one being helped at the counter and still waited 5 minutes before someone even said anything to me. When I finally got helped the buds associate rang me up and handed me my receipt with the suggested maintenance. It had the suggested maintenance services from my previous visit that I had already taken care of. I asked him about it and mentioned to him if these things where still wrong with my car. He said they must have not updated there system. I was still concerned and asked if they found anything wrong with my vehicle this visit and he said no. So he handed me my keys and when I got in my jeep I noticed the little sticker that reminds me of my next service had the date and milage of my visit and not the suggested milage for my next vist. I really wanted to like buds tires as they are right across the street from me but I felt the service was not good enough to keep me coming back and I would rather drive down the street for good service.

Ch
Review №91

Only a 3 star over charged

Ni
Review №92

The guys there were nice was able to fix my system

Ph
Review №93

Buds did their usual professional service on my Scion.

Ma
Review №94

Great place. Good and honest.love this place

St
Review №95

Friendly staff and knowledgeable staff, reasonable prices, timely repairs.

Ch
Review №96

Excellent quality service and it didnt take too long.

Ro
Review №97

Fast response. Clean. Great service.

Ch
Review №98

Buds tires has always been up front with needed repairs. Been very satisfied with friendly staff and work.

Ed
Review №99

That dude with the fohawk and star tattoo on his elbow took care of me . that service was firme.

Ta
Review №100

DONT go there they are liars! Got a quote that they wouldnt uphold, the bad part is the owner quoted me.called to set up the apt. and they said cant do it for that itd cost $615.00..no thanks! Dont make quote a deal, if you dont plan on upholding it.WE HAVE THEM IN STOCK. THEY ARE $70.00 EA. 4 OUT THE DOOR ARE $389.00. THIS INCLUDES TAXES INSTALLATION, LIFETIME ROTATIONS, BALANCING, FLAT REPAIRS, NITROGE FILL IN ALL TIRES ROAD HAZARD PROTECTION ANALIGNMENT CHECK. WOULD YOU LIKE TO MAKE A APPOINTMENT FOR TOMORROW?REGARDS,BUDProduct: Defender TireManufacturer: Michelin(r)Part Number: 03945Location Preference: Buds Tire & Wheel - Riverside - Riverside, CA (92504)Tire Size: 215/60R15

Information
26 Photos
100 Comments
4.4 Rating
  • Address:8651 Indiana Ave, Riverside, CA 92504, United States
  • Site:http://budstirepros.com/
  • Phone:+1 951-351-1319
Categories
  • Auto electrical service
  • Air conditioning repair service
  • Tire shop
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–3:30pm
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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