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Direct AC
4199 Flat Rock Rd #126, Riverside, CA 92505, United States
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Direct AC

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Mi
Review №1

Direct AC replaced our furnace and air conditioner this last week. As we were going through the process of getting quotes, Jason and Chris were great to work with. They answered all of our questions both while they were here and after we had time to review the quote. They sent us plenty of information about the products so that we could make an informed decision, but was not attempting to sell us something that we didnt want or need. They really cared about our satisfaction and didnt treat us like just another sale.The schedulers were easy to work with and called to set up the appointments quickly after we decided to go for the replacement A/C and furnace.On the day that we had scheduled, Chris showed up early and got to work immediately. They did a very fast, but very professional looking installation. They didnt leave until all of the equipment was installed and tested, and they had shown us how to maintain each piece of equipment. They cleaned up after themselves before they left, and had it not been for the new equipment, you wouldnt have known they were here.The quote that we were given before the project started is the amount that was billed. It included everything, including all taxes so there were no surprises.Overall, Direct AC was a great company to work with and we would highly recommend them to anyone!

La
Review №2

This was by far the best company to call! I am so impressed with the professionalism and attention to detail they offered. Everything from the customer service, work ethics, high quality of service, and quality of work was on point! Chris Thompson did an excellent job, his professionalism and knowledge gave me comfort and put me at ease, knowing I made the right choice to go with this company, he answered all of my questions and got the job done! Thank you Direct AC for hiring the right people for the job!! I will definitely be recommending this company to friends and family! Happy Holidays!

Mi
Review №3

I have been using Direct AC for over 10 years and I wont use anyone else. Van the technician was awesome. He was helpful and explained how and when to get maintenance done on our unit. Thanks Van

Pa
Review №4

Jason the ownerwas fair and responsive. Chris and Van performed the install were very efficient, friendly and answered all of my questions. They installed new Amana 16 Seer condenser and coil with a lifetime warranty on the compressor. If the compressor fails Amana replaces the entire condensing unit. Highly recommend this company.

Ab
Review №5

Wow Shawn Pace went above and beyond. He was very professional, knowledgeable, and informative. He is a credit to your company and definitely instill confidence in my decision to have your company work in my home. THANK YOU, THANK YOU for the amazing service. I am very grateful for your flexibility, wonderful honest service and A+ quality! I would definitely recommend this company to my friends and family!

Mo
Review №6

I was having trouble with my heater and air conditioner units I was able to find Direct AC who were local and also able to support small business:) Chris came out within an hour of my called. They were able to resolve my heater issues and little did I know is that the unit needed to be cleaned.Being a mom I was sure happy they were able to come out immediately during my busy week and my kids were able to get warm ASAP. Thank you Chris so much for being professional, on time.Also while Chris was at my home, He checked my AC unit, it was low and need to be recharged. He did it fast and efficiently without tacking on a large amount to my bill. I will definitely use Direct AC and will recommend them to my family and friends. Thanks again Chris!!!!!

ar
Review №7

So the technician (Van Tallian) was very professional and he explained everything and even took the time to explain things I really didn’t understand. As a woman I felt it was nice of him to be so patient and detailed. Service was quick and issue resolved! Definitely gonna recommend this company, especially Mr. Tallian to all my neighbors and friends. Great job guys!

Ol
Review №8

Chris and Jacob fix our ac after another company came out multiple times Thanks guys for getting the job done right.

D
Review №9

I communicated with Jason who was able to arrange a complete system install on very short notice. Van, Chris, & Sean set up a furnace with heater & air conditioner in my home. The guys were professional, personable, and took the time to answer all questions I had. They stayed until the job was complete and cleared away the all the mess. It’s refreshing to have folks who take pride & care about what they leave behind, a positive impression and craftsmanship in a job well done!

Ju
Review №10

I would like to give praise to one of your Technicians named Shawn Pace! He showed outstanding customer service and excellent knowledge in everything he did and made me feel at ease. He took a lot of pride in his work and I am grateful for that! Thanks Shawn!

Sp
Review №11

Chris from Direct AC was a pleasure to work with. He has a plethora of knowledge in everything HVAC related. Our air conditioning went out in the middle of summer, 100+ degree weather, a time many AC units go out keeping companies too busy to service their customers promptly.My husband happened to have a business card for DIRECT AC that he had received a while back from a friend who spoke highly of Chris; so my husband decided to call and give them a try. Chris was able to get to us right away and had it back up and running in no time. We will not be using anyone else from now on. Highly recommend !

An
Review №12

Love this company! Chris was super friendly, professional and very knowledgeable. He answered all our questions and fixed our problem quickly. A+ service and I highly recommend!! You wont be disappointed with their service.

Si
Review №13

First off, Jason was excellent from the start to finish. Jason got back to me quickly; sent me options, had a tech come by for look and scheduled my installation within a weeks time. Chris and Van were on time for the schedule installation, ready for the day and they finished the job in record time. I was working from home the entire time and could barely tell thy were in my home. They were so professional, they wore their masks and were respectful of my home. Like magic my old system was removed, my new system was installed and they repaired the minor issues. They had me up and running in no time at all. Thank you Chris and Van for your excellent customer service, your technical expertise and for the focus, quality and efficiency you displayed on your work. Thank you Direct AC for your help with this project and for the extremely reasonable pricing options!!! I had such a great experience, I will be referring Direct AC to all my friends and family.

Ja
Review №14

Shawn was absolutely wonderful! He showed up on time (which is great!) and was as knowledgeable as can be. He was informative and helpful and we really appreciate his service.

Ma
Review №15

Shawn was amazing! Very professional, on time and got the job done correctly! Very rare to find someone as knowledgeable and with a professional work ethic as Shawn’s . Pleased with work performed and job well done!!! Highly recommend.

Da
Review №16

Top tier service!! Shawn serviced my unit and we couldnt be more pleased. He was on time, personable, and ready to work. I would recommend Direct AC if you’re in need of service.

Er
Review №17

I was recommended Direct A/C by a friend; I was shockingly surprised at the service, as well as the friendly and professional of the service person.I would definitely recommend Chris at Direct A/C to anyone and everyone!Chris, thank you for answering all my questions and doing an above and beyond service!

Hi
Review №18

Quick & efficient services at an affordable price! Chris was very friendly, polite & professional.. will definitely be recommending Direct AC to others! Thanks again!

Je
Review №19

Shawn was awesome! He serviced my system and was not only professional but informative and very courteous. I would definitely recommend this company. And if I need maintenance again I will ask for Shawn.

Sa
Review №20

My AC was out for a couple of days and Shawn was super helpful and was so nice! Definitely don’t meet people like him out here nowadays! If my AC goes out again I’ll be sure to contact you guys again.

Kr
Review №21

Shawn serviced our system and was more than helpful! He was so polite and knowledgeable, Very professional and also exceeded my expectations of customer service. I highly recommend and thank you again!!

Co
Review №22

I had a great experience with Chris. He was such a nice guy and knew what he was doing. Very professional and worked fast. Will definitely recommend to people. Amazing job Chris.

Ch
Review №23

Direct AC answered my call for help and immediately sent a technician out. Chris upgraded me to a high efficient system and cut my electric bill in half. Pleasantly surprised and very happy!

ch
Review №24

I rent a home but the home owner used this company to fix my needs. Van Tallian was the technician that came out to fix my heater problem. He helped resolve the issue and provided tips on how to help maintain the heating system. Van even went out of his way to help take my dog out to my backyard to use the restroom as Im currently recovering from knee surgery and it takes me longer to take my dog out. I will be getting a home in the next year and will be requesting services from DirectAC and will specifically ask for Van.

Ci
Review №25

Chris was great. He installed my heating unit and duct work. He responded quickly to my call and had it installed in such a timely manner. He was very professional and very knowledgeable. I would call him again in a heartbeat.

We
Review №26

Chris came out to my home and installed a heating system and was very clean and professional. I highly recommend them! Chris was a delightful person to deal with!

Li
Review №27

Chris from Direct AC has been out to help us multiple times and has saved us each time! He is fast to respond, reliable, professional, and his work is outstanding. I would highly recommend Direct AC to all of my family and friends over any other service! Thanks Direct AC!

Cl
Review №28

Thankful for the service Shawn. You came through as soon as possible, the work was excellent. Now i am able to use my heater. Thanks again!!

Ge
Review №29

Shawn took care of us so well. He was prompt and fast! I cant believe it took us this long to get our heater fixed... didnt know this was that great of a value! We def had a good experience. We’ll definitely come back here and request for shawn!

Al
Review №30

My technicians name was Chris and he was awesome! He did the job the way it needed to be done, and he had great customer service. Definitely would recommend!

Ra
Review №31

Chris T. came to my house and did an amazing job. Very professional. Would recommend this company to anyone. HVAC needs more Chris Thompson’s. Thanks again!!

Ko
Review №32

The technician Shawn was so great! He showed up on time, was very professional and kind, and he was quick! I’d definitely recommend! Thanks again for your awesome service Shawn!!!

Ru
Review №33

Chris was very kind and helpful! He was able to help my husband and I out with our AC/heating problem in a timely manner. I highly recommend his services!

A
Review №34

“Just wanted to say a big Thank You to `Chris, He was very friendly and efficient at his job. He didnt mind answering my questions and was very informative. I will be staying with this company for my future needs!” I will definitely recommend Chris

Ji
Review №35

Shawn was awesome! On time, professional. Made the whole process super simple. Would definitely recommend just make sure to ask for Shawn!!

Ja
Review №36

Direct AC are the best. Clean and timely. Chris Van and Shaun did a great job. Very professional. Would use again. 👍🏽

Ch
Review №37

Chris went far and beyond. Did a great job. I’m pretty sure I could have asked him to bring tacos and he would have.

Je
Review №38

The Direct AC team was great to work with from the beginning all the way to the end. Chris was our technician and satisfied all our needs. Never tried to upsale us things we didn’t need, and got the job done! Thanks Direct AC Team.

Ph
Review №39

Had a great experience with this company. Chris was really helpful and friendly. Definitely will recommend them to family and friends!

El
Review №40

I use this company for every HVAC need I have. I usually get Christopher as my technician and installer. He does a great job with such CLEAN work. I’m very impressed. I never have issues and it’s a berry hands on company, thanks Direct AC.

Ca
Review №41

Shawn Pace is excellent and extremely helpful. I will definitely call them back for any other service I need done in my home!

Jo
Review №42

Highly recommend! Definitely using them in the future aswell. Shawn was polite, professional, went above and beyond to make sure the job was taken care of.

Sh
Review №43

Shawn serviced our system and did an excellent job! He was on time and extremely professional. We will use direct ac again!

He
Review №44

When it comes to Shawn, he knows what to do. Dude showed up and fixed my issue faster than anyone has before. The best part is that he is honest. Thank bro!

Da
Review №45

Chris T. was awesome. Came in tuned up the our unit and educated me on time wear and tear. Highly recommend them.

Aa
Review №46

Chris came to fix my heating system and did a great job. Awesome customer service and very knowledgeable. Thank you!

P
Review №47

Amazing service! Chris did an awesome job repairing our AC just in time for the summer. The house was so cold and refreshing I never wanted to leave!

Ch
Review №48

Chris was super helpful. He was nice, to the point, efficient, and he knew what he was talking about. Direct AC is my go-to. Next time I need a repair, send Chris our way!

An
Review №49

Direct AC has top notch service! Chris did a great job and was very professional! 5 stars - highly recommend!

An
Review №50

Chris was professional, on time, fair, and did a fantastic job! We would have him come back to help with our heating and air anytime and highly recommend him!

Ac
Review №51

I had a problem with my ac and chris came to help me out. He fixed the issue with no problems and it works wonderfully! Great job.

Ka
Review №52

Chris was awesome. He was very professional, kind, and got the job done nicely and efficiently. I will recommend this company and Chris.

Ma
Review №53

Ive been nursing along our 20 year old original AC Unit, knowing sooner or later it needed to be replaced. We also had major air flow/ducting issues and general install issues from the original builder/installer. Quite honestly I had been wondering who could fix the larger issues. The companies Id previously had in to do maintenance were more then happy to replace the AC but none seemed very interested in handling the larger issues.Direct AC and specifically Jason was a referral from another contractor that was bidding on some work for me. Jason and team came in, and had a lot to deal with and Jason, Van, Geno & Chris did an awesome job. One of the first things i noticed is they carry booties and put them on whenever they entered the house, then put down paper/plastic around any work areas or pathways and then cleaned up, including wiping down the areas around the attic entry.The guys all had their jobs, but I noticed they all stayed busy even when their part was done. All of them went above and beyond in their own way, Jason explained everything as it was happening, Van crawled around my attic for hours fixing issues (its fairly large, but very little room for movement, its all trusses). Geno and Chris installed the condenser, and then Geno helped up in the attic (as well as found a gas leak in our existing furnace!). Van found and fixed multiple issues with the ducting, installed and then adjusted baffles, and then the team worked to balance the house so the AC is consistent in all rooms.My wife and I are extremely happy the quality of work and level of service, they went above and beyond and with all these issues, they were done in 4 hours!Awesome job guys, and thank you so much!

Am
Review №54

Shawn Pace was awesome. Super professional and very knowledgeable at his craft! Highly recommend.

Ro
Review №55

I was fortunate to have Chris come out and diagnose the issue with my furnace and repair in a timely manner. Direct AC is my Heating and Air conditioning company. Thanks

He
Review №56

Chris installed a new furnace for me. I’m very impressed by his work. I highly recommend Direct AC.

Br
Review №57

Direct AC sent knowledgeable and helpful technicians Van and Chris to help me repair my house AC. Both technicians were professional and wore masks and shoe booties and made me feel comfortable. They were able to quickly diagnose and repair my unit to get it up and running. Thanks Direct AC for responding to my need for cool air in these hot summer days!

Je
Review №58

Chris did a great job servicing my clients HVAC. He was on time and explained everything that needed to do. Highly recommend Chris and his company.

Pa
Review №59

Shawn Pace is such a helpful guy! He exceeded our expectations and went above and beyond. Thanks again Shawn!

mi
Review №60

Direct AC replaced our furnace and air conditioner this last week. As we were going through the process of getting quotes, Jason & Shawn were great to work with. They handled all our needs and we couldn’t be more stoked.

D3
Review №61

Shawn serviced my system and the quality of his professionalism was remarkable. You just don’t come across these type of people anymore; not only that do the work efficiently but make you happy that you chose them, thanks Shawn !

En
Review №62

Chris was ver knowledgeable and helped us tremendously. Was on time very profesional. Will definitely call again when I need anything done

Ed
Review №63

Best company out there in that I.e Please contact Chris for all of your air/heater needs you will not be disappointed! His work ethic and customer service are out of this world!

Al
Review №64

Chris was very professional and told us everything, he was also very clean and left nothing behind. We are very pleased and will certainly use this company for our A/C/heating service as of now.

Th
Review №65

Direct Ac was easy to work with and we are excited to be part of the family on the comfort club, our technician Chris was very thorough and I’d highly refer them to family and friends.

Jo
Review №66

Needed air in Master bedroom and living areas knocked it out really quick really professional thank Chris and van

Al
Review №67

Thanks to Shawn for helping me out!, he was there when he said he would be and didn’t waste no time getting the job done and making sure we were satisfied. Recommend him to anyone and everyone looking for all HVAC needs.

Be
Review №68

Chris was very professional and knowledgeable in his trade. I. Was very pleased with his service and experience in being an AC technician.

yo
Review №69

Chris did an excellent job. He was fast and efficient fixing our AC. I would recommend him 100%.

Cr
Review №70

Thank you direct ac for installing a new system in my home, Chris was my technician and I was impressed how quiet the unit is and how much more air flows thru my home.

Pa
Review №71

Van Tallian and Direct AC was fantastic! Very thorough, detailed and customer service oriented!! I will be recommending this company to all family & friends!! Thanks for helping us in a bind Van!

Cr
Review №72

Extremely happy with my new wi-fi thermostat now I can turn my heat on/off wherever I’m at. Thanks to my technician Chris, I’ll definitely refer them.

Ma
Review №73

Shawn is the man to go to! Highly recommended. See Shawn for all your needs.

Br
Review №74

I was having issues, Shawn came through. Clutch. My guy was prompt, professional and smiling the whole time. Based one my experience with this man, Direct has earned my buisness for life.

Ma
Review №75

We recently bought a new AC unit from this company. Chris came by to install it and was really informative, professional, and friendly. Will be buying from them again.

Ji
Review №76

Shawn was very knowledgeable, courteous, and helpful! We will definitely call and ask for him again!

Eu
Review №77

I would say Im happy my heating sistem was repair. same day I have called

Ja
Review №78

My air conditioner broke down on one of the hottest days of the year. 106 degrees. I called direct AC the next morning and Chris arrived within an hour. He quickly determined the problem - a burned up motor. He went and got a new one and installed it quickly and everything work beautifully. He was very professional. Highly recommended.

Ma
Review №79

Chris and Van responded to my inquiry the same day. They came and gave quality service in a timely manner. Because of these two gentlemen I would highly recommend tho company to anyone who needs service on their AC.

Sh
Review №80

Shawn did an amazing job and was very professional and very sweet. Will definately call him again for future needs!

Ra
Review №81

Shawn was very professional and very punctual. Awesome customer service all around.

Al
Review №82

Shawn was the man, very professional and punctual. Would recommend him over everyone else.

Ja
Review №83

Shawn was beyond great. He was very professional and on time and any questions I had he had the answer. I really appreciate his kindness and professionalism.

Lo
Review №84

Shawn was very helpful & professional! Would recommend to friends & family.

Ka
Review №85

Great service. Van came and fixed my heater and was very polite and knowledgeable.

Br
Review №86

Chris was such a nice guy! Very helpful and he did an amazing job! 10/10!!

Mi
Review №87

I kind of hate giving reviews but these guys are the best (company) I’ve dealt with in a long time. Quality people (Van was great) punctual, and my favorite: reasonable costs. Thank you Direct AC!

Br
Review №88

Shawn was awesome and very professional at his job. Strong recommendation from me!

Kr
Review №89

Van and Chris were beyond professional. Took the time to explain to my father-in-law how to use it. We’re on time and finished in a reasonable Amount of time. highly recommend!

Lo
Review №90

If you need to be serviced Shawn is your guy! Great guy and sure knows how to work with his hands!

ja
Review №91

Shawn helped me out.Really cool guy always appreciate the work he puts in and really helpful

J
Review №92

Chris Thompson was our Technician and he did great. Overall great service.

Ba
Review №93

Great service by Van Tallian!! Heater needed tweaking and he did a great job! Love this company !!

Va
Review №94

My heater went out right before the holidays, Big shout out to direct ac and our technician Chris who was able to get our furnace up and running the same day. Great price Great service!

Al
Review №95

Their service was great, timely and great customer service, Chris Thompson very nice and professional and explained everything.

Wi
Review №96

Chris is kind and helpful! I highly recommend his services!

An
Review №97

Direct AC handled our AC issues in a very timely matter. Stoked we stumbled upon this business and the awesome employees.Thanks Shawn Pace 🙌🏼

Ka
Review №98

Shawn was very helpful and professional. Would definitely recommend this business.

Al
Review №99

Chris was my technician and repaired our blower motor efficiently and in a timely matter.

Ne
Review №100

Shawn came out and serviced our system. He was super professional. Thanks again Shawn!

Information
20 Photos
100 Comments
5 Rating
  • Address:4199 Flat Rock Rd #126, Riverside, CA 92505, United States
  • Site:http://directac.com/?utm_campaign=gmb
  • Phone:+1 951-338-8567
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Online estimates:Yes
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