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West Coast Shipping
1200 Wright Ave, Richmond, CA 94804, United States
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West Coast Shipping

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Ga
Review №1

West Coast shipping is a premier Shipping Company. They are quick in responding and get the vehicles out quickly. They communicate well and are a pleasure to work with. I would recommend them to anyone...

Jo
Review №2

I want to take this opportunity to review this company that shipped my car from Arlington Virginia to a small town in Sweden (Harnosand). It turned out to be a perfect delivery, through a drop-off I requested at a local Subaru dealer, and then how it felt when I drove it home. I will be the first to admit that I was not the easiest of customers, often questioning things that theymust take for granted, but the proof of the pudding is that the staff, each in their your own way, participated in getting my car to me with zero damage, indeed exactly as it was turned over, and for that potential customers need to know that they created a very satisfied customer.I hope that they keep on doing what they are doing and please remain aware that customers appreciate the difference between service providers when they choose one. What may appear fungible to the average eye - a ship is a ship and the steps along the way are the same - but there is a marked difference between just doing routine work and doing a job that a service provider can be proud of. Need I say where West Coast Shipping stands along that spectrum? I think not.

B&
Review №3

PLEASE IF ANYONE is planning to send vehicle to El Salvador 🇸🇻 With West Coast Shipping DONT DO IT!!!!! Worst nightmare ever since I’ve been sending cars to el El Salvador. This was my first time with these company and it is the WORSE DECISION I ever made. 🤬🤬🤬🤬

La
Review №4

Nightmare..... first time Doing business with West Coast Shipping. It’s and still a nightmare with my 3 vehicle. At the beginning I requested information on documentation or all requirements for shipping. They send me an email with information and price and everything seems to be smooth....after a month my cars still non being delivered and unable to cancel shipping. I have been trying to find an answer from west coast shipping and still haven’t gotten any information or solutions. I sipped two other cars with different company at the same time with no issues at all and delivery on time. WEST COAST SHIPPING a really bad experience.

Ra
Review №5

Shipped my car from US West Coast to Germany. All representatives were very responsive and gave me good and clear instructions about documentation and procedures for shipping. I took my decision to use their services after their quick and clear responses compared with other companies in the same business.I was also guided to companies which provided conversion and insurance services so my car would be road-legal in Germany. That spared me a lot of headache.It took a LONG time to have my car in hands and legalized (4 months !), a good deal of it can be attributed to the COVID situation and slow paperwork, but shipment took a while to arrive.My car is shiny and well cared as it was when they received from my hands. I couldnt find even a scratch or dent. Im very happy with it and that it was so carefully transported despite all the wait.

Al
Review №6

Second time I shipped with them and Im sure that Ill ship with them again!. A verry reliable company. Verry kindly people, fast response and a great pricing too! Better than my other shipping partner down in LA...Thank you for your great service again!

Co
Review №7

Helpful staff, a convenient way to move your stuff

Mi
Review №8

This company is a liar, do not believe them anything !!!

Wo
Review №9

It already started off great, very proactive service, great advice how to deal with my car in europe - very friendly guys - Im looking forward for the actual shipment

Fr
Review №10

Number one in bay area shipping company

Ha
Review №11

Top service, the issues were solved, first time shipping a car. Thank you, Iman!

Pa
Review №12

They are so nice. Lena and Alex are awesome superb

He
Review №13

The people at West coast shipping were very professional and courteous in their work. They kept me well informed about every single detail of the shipping of my car. Would definitely use again.

Ke
Review №14

Thumbs up!Alex was really professional. He was in touch with me until I got my Essen delivered to the UK. I will soon write another response once visiting home.

Jo
Review №15

I have shipped my Lexus from California to Germany during the months of May-July 2020. I got the car to my garage with no damage, issues and with flawless service from West Coast Shipping (Monice & Iman). I would like to especially thank Monica for answering my one hundred questions that I had with not loosing her mind. This company is amazing and Its very obvious that these folks love to do what they do. Because they are damn good at it, if not the best!

wo
Review №16

I have shipped many cars with them and also recommended them to my clients. I have been exporting cars for 25 years. Around 1000 cars. Off all the shippers i used these are the best in ALL respects. Price;paperwork etc. Just fantastic. Talk to Alex and tell him my name.

Yu
Review №17

West Coast Shipping is one of the best shipping companies on the West Coast. I have known and worked with West Coast Shipping company for over 10 years. They are really legit, and they definitely know what they are doing. I really recommend their services. If I ever had any problems, the owner, Alex, would always get in touch with me and resolve any problem at my best interest. Their customer service is TOP notch! If you are looking for a great shipping company, then WEST COAST SHIPPING is it!Keep up great work you guys!!! Wish you all the best of luck in everything you guys do! Thank you for your great customer service.

An
Review №18

UPS lost my $80 tracked package. Their customer service has spent days lying about it and avoiding connecting me to anybody responsible. So theres not much I can do about that. I dont know West Coast Shipping, but 5 stars for not being UPS!

Wi
Review №19

If you want your car shipped and not worry about the logistics? West Coast shipping are the ones to choose, they got my car from the auction across the USA then across the Atlantic and delivered safely in France. Will definitely use this company again. Thank you again for everything West Coast Shipping!!!

Ah
Review №20

I shipped my motorcycle from California to Saudi Arabia. The motorcycle arrived in the scheduled time. I paid for an insurance with them and when I got the motorcycle, the rear tire had a small hole in it. Even though they couldnt figure out how it did happen after the investigation. They paid me back the price for a new tire. They are trust homes company. And they respond to the emails quickly.

Al
Review №21

Used WC shipping to ship my motorcycle from Europe back to the US and I was absolutely impressed with their professionalism and operation. I used another shipping company shipping to Europe and wish I had used west coast instead. The other company was a nightmare compared to WC shipping. The ease of process and ample communications were great. I was never left wondering where my bike was or what stage it was in during shipping. Brian was my shipping agent and he seems to truly have a passion for his job and is willing to go the extra step to ensure I was happy every step of the way. Price was more than fair for shipping and was faster than expected. No one is perfect but these folks are about as close as you can get. I’ll be using them again for any of my shipping needs to and from Europe. Highly recommend

Ma
Review №22

Very nice guys there

Au
Review №23

They made it easy to get cars to my dealership in Paris. Ive not dealt with a more professional shipping team.

Em
Review №24

Easy to deal with, top-notch customer service, and prompt response. Thank you guys for shipping two of my cars on time and without charging any extra fees.....100% satisfied...

Gr
Review №25

Horrible unprofessional

Ly
Review №26

Top car export company! They are really very good experts! I have the pleasure to work with Jessica and Dmitriy who are professionals I trust. West Coast Shipping are fast, flexible and reliable. I highly recommend them ! They provide very good service and excellent communication! As a manager of a leasing company I cannot afford risks. That is why I work with West Coast Shipping.

Co
Review №27

West Coast Shipping handled my car shipment from Chevy Chase, MD to Manila in a 20 container. It arrived in Manila a bit behind schedule but in good physical and mechanical condition with not so much as a scratch that I can tell. The whole team of Alex, Monica, and Maria were easy to work with - very professional and responsive. Although my employer covered the cost of the shipment, I did get quotes from several other companies and WCS was quite competitive. I would not hesitate to work with WCS again.

Jo
Review №28

I shipped 5 classic cars with WCS and all arrived badly damaged, there are before and after photos of the vehicles it is a clear cut case.They walked all over the roof and trunk of the vehicles, spilled chemicals on the paint, dented panels, smashed windows, ripped interior and more.I had to get a loan to fix the damages and they have been trying to avoid reimbursing me the damages money. I provided all the paperwork they requested but they are very unprofessional and will now not respond to my emails chasing up the situation.It has now been over 6 months and still no money.I strongly advise not using WCS as they do not care about vehicles at all and are unprofessional.

Ru
Review №29

I would like to thank Maria for being honest when a delay occured. I received the car late but all in good order.

Co
Review №30

Veronica thank you for making it a straight forward and stress-free process.

Ro
Review №31

Shipped my project Mustang without brakes or steering. It was not a problem for the team at West Coast Shipping. They got it safely to Sweden.

Bo
Review №32

West Coast Shipping is a fantastic company who I would 100% recommend to all my friends or anyone who was interested in shipping a car overseas. Very professional, always respectful. The know all the laws and do everything they can to help. Iman was my representative and she was really first class a total professional. They are one of the best businesses that I have worked with.

Sy
Review №33

Couldnt ask for better service. Thank you Felix for being there at all times and helping me get my new car to Germany.

S
Review №34

Great service!

Fe
Review №35

I own a classic car shop in France and I have used West Coast Shipping to move dozens of cars from the US. Veronica has been a huge help with answering my questions. The agent they use in France is also great!

Bi
Review №36

Veronica is absolutely the best in the logistics business. Alex is also wonderful to work with. Integrity, Diligence and honesty.Thank you West Coast Shipping!

Wi
Review №37

Ill keep this brief as the 5 stars should speak for themselves but just to say that I recently sent a motorcycle from US back to the UK using West Coast Shipping. I used this company on the back of a recommendation I found on a motorcycling enthusiasts website and based on my experience its a recommendation Im happy to wholeheartedly endorse. Their service is both polite and professional at every stage, their fees are the cheapest out there and the whole process felt effortless. Call them, ask for Alex and experience the rarity of a company thats both flawless and friendly.

Le
Review №38

I shipped my car to London with West Coast Shipping, while they delivered the car without incident I was not too happy with the import agent the car was delivered to here.

Na
Review №39

I had the best shipping transaction I could of hoped for via this company! They delivered my 66 mustang without a single problem from their NJ facility to Le Havre, France, including terrestrial transport in the US.They have an amazing team who were very helpful every step of the way with paperwork and such, and were always ready to reply to any of my questions.They are super competitvely priced for the quality of service they offer!!I would 100% recommend to ANYONE looking to ship a vehicle overseas.

Pa
Review №40

Very good shipping company. Professionals and very easy to work with.

ib
Review №41

They are professional . I wanted to buy a car from the USA and Im located in Dubai, United Arab Emirates, I was afraid to wire the money directly to the owner of the vehicle. They offered shipping service and escrow services. They followed up with me to make sure everything was good and that the transaction would go smooth. I wired them the purchase amount of the car, they went checked the car and made sure it is the same vin I requested and then they released payment to the seller. They always answer their emails and return your phone calls. One of the best companies I have dealt with. A big thank you to all the staff of West Coast shipping and a special thank you to their manager Mr.Alex.

Ad
Review №42

Horrible service, cars being scratched, transmission being damaged, paid 11000 for what??? and they are not responsible for mechanical damages.thank you, never gonna work with you, avoid this place.

fe
Review №43

I just got another shipment from WC Shipping and the services are really good. Hope you guys wont change. Hope you will continue to keep your car services outstanding.

Ga
Review №44

Very disappointed with this company! A part was broken on a vehicle by this transporter and they refuse the refund!

Ma
Review №45

Amazing company, and amazing team. I have worked with these guys over 5 years and still in touch. Very professional guys.

Al
Review №46

Well done guys. Nice people and very helpful. Its pleasure to have a business with you.PT Express

Pe
Review №47

Shipped my motorcyckle from San Fransisco to Sweden/ Europe and I am very satisfied with the service and information about the shipping. I dropped off the motorcyckle myself at West Coast shipping in Richmond. Alex was very helpful and I got good information about the shipping procedure.

Na
Review №48

Great company! The only downside is I think they need to advertise more (or maybe they have plenty of business already). They were one of the last companies I came across after weeks of searching to ship my car overseas. I got many quotes from other places and none of them instilled any confidence. These guys collect, pack, and ship cars on their own many of the other companies you will find are just re-sellers of other peoples services and frankly many of them dont seem to have the first clue about shipping a car but are happy to sell the service. From the first phone call with WCS I knew I had found someone I could trust to actually do the job. Had I not found them Im not sure I would have shipped the car at all. Their fees as quoted were their fees as invoiced (no one includes destination customs fees). Everything went smoothly and their communication is A++. Very nice people thank you!!

Mi
Review №49

Great experience Alex is the best makes the best out of a tough situation and above all always courteous and professional.

Da
Review №50

I contacted West Coast Shipping to ship my Chevy C10 truck to London for a show. Iryna took care of everything and the truck arrived on time and in one piece! I would use WCS for all of my cars in the future.

Ti
Review №51

Simple the best company if you want to ship your car from US to Europe!

Da
Review №52

Shipped my Camaro from their NJ location. Great team over there!

Ja
Review №53

Its been a big move getting my motorcycles from the US to the UK this year. But West Coast Shipping helped tremendously. Thanks Iryna!

ro
Review №54

Tried and tested. If you want to ship your car overseas, its recommended to get the services of WestCoastShipping. I have tried them and theyre real expert in handling and caring for my car. WCS is also a bonded and an insured car shipping provider.

Me
Review №55

Thank you Alex and your team!We experienced excellent service when we shipped our toyota 4runner with West Coast Shipping from San Francisco to Vladivostok, Russia.Very good communication, support through the whole process and a great result! Very happy customers!Melissa and Derek Dikstaal

Hu
Review №56

I am working with Alex for over two years now and we have shipped around 20 Containers together . They are always trying to get better and its pleasent to speak to Alex. I will continue to do business with them. Keep up the good work.

Ev
Review №57

Shipped 5 cars to Germany. No complaints.

Ri
Review №58

DO NOT RECOMMEND!UPDATE 6/1/2019:West Coast referred me to Custard Insuranc Adjusters and the main aim of Custard is to stall/complicate the whole process to make sure you give up.PLEASE DO NOT GIVE UP. You have the following options.1) The best option will be to file a complaint in your States Department of Insurance. I filed a complaint with the Michigan Department of Insurance and provided Custards information. The State served a notice to Custard and were forced to pay me what was owed.2) File a complaint with the Best Business Bureau, (Not very effective, but works)3) Hire a lawyer. You can bring an Insurance Bad faith litigation against the Shipping company, the Adjusters and the Insurance company. This might be an expensive route, but you will find a lawyer who is ready to take a portion of the settlement instead of per hour.Important Information:Custard Insurance Adjusters:3145 Avalon Ridge PlaceSuite 300Norcross, GA 30071The actual insurance company is below:Ramon Insurance3000 Marcus Avenue Suite 1W2Lake Success, NY 11042The underwriters are based off of London.You can simultaneously take it to the FOS in the UK (Financial Ombudsman Service)Bottom line: PLEASE DO NOT GIVE UP. The adjusters paid me what was due only after I involved the Michigan Department of Insurance.Contact me if you need help with Lawyers, or if youre facing a similar situation**********************************************************************UPDATE 1/20/2019:WCS replied to my review saying the damage did not occur during shipping. This is false as I have pictures and email conversations where it is clear as day that my seat was damaged during shipping.*********************************************************************Do not go with WCS. I shipped my BMW 328 with West Coast from the US to Germany and they had liquid all over my seats when I picked it up in Germany.They failed to pass my claim even though I had insurance. Alex Nuomov promised my claim would go through 6 months ago.Will be suing for damages very soon. Would recommend opting for other shipping companies who DO NOT CHEAT!All my colleagues and friends will NEVER use WCS

Da
Review №59

Thank you Brian for taking care of my Mustang during its journey to Auckland.

US
Review №60

Best Shipper EVER. Period.

St
Review №61

Cheap quote, prompt response and great shipping services. I encountered no issues with my car...thank you so much to West Coast Shipping!

Ga
Review №62

West Coast Shipping helped me to transport a Harley-Davidson FLHTCU to Europe, great service, fast response and reaction. I would recommend without a doubt to anyone.

Ar
Review №63

Very customer focused company, they made it so easy and fast

an
Review №64

Poor customer care.Payed for an insurance, the car arrived with a damaged light and the answer was: you have 500 dollar of excess. Not even bothered to understand how did it happened.The recovery track driver used from WCS to load the car from the previous owner in Michigan and drive it to New Jersey almost burned the clutch of the car because he was not familiar with the manual gear operation (the previous owner made a video). What WCS agent answered me? “The clutch is probably at the end of its life and the owner want to put it on us”.The car before being sent to the WCS headquarter in New Jersey was parked 2 days in a public road (is a classic car).I have to ”track” daily the vessel from USA to UAE and send lots of email to WSC because 3 days before the vessel arrived the documents of my car weren’t in Dubai. Answer? We forgot to send them. They are still in the office. We will send them tomorrow...The docs arrive the same day the vessel arrived.I have to wait 2.5 hours at the security office of Jebel Ali Port in Dubai because their agent in was not able (he ensure me after many calls/messages) to just advice the port authority to release a pass for the recovery track in order to enter the port warehouse and load my car.Do yourself a favor, choose another shipping company...

Ch
Review №65

Nightmare - 1 year later and I still dont have all my stuff. The company paid for my customs duties on my TV that was shipped to Ukraine to avoid this review, but this company is so incompetent, the job is not finished now 1 year later, that I feel absolutely compelled to share my experience.Spring of last year, I purchased a car to ship to Ukraine. I never registered it in my State, I didnt think I needed to due to the car being immediately shipped overseas where it would stay.I purchased the car, called this company and all they asked me for was the title, which I had and provided to them. Im in Ukraine on business for long periods of time, so I asked if I could also send some items from Amazon and have them put the items in the car, which was in their possession. They said sure, but its going to delay the shipping. I said, thats okay. Ill ship the items directly to your warehouse, so I did.The car is shipped and I arrive in Ukraine to receive it. I drive 2 hours in a taxi from Nikolaev, Ukraine to the port in Odessa, Ukraine and come to find out that I cannot receive the car unless its registered in the US. I was never told. I emailed the company to tell them about my problem and asked why they never told me I also needed my registration. They told me that they ASSUMED that I was a diplomat and should have known that I needed my registration to pick up the car. Ive never shipped a car to a foreign country in my entire life.So, I get in taxi and drive back 2 hours without my car. Luckily, the car is registered in my companys name, so I go online, list my mother as secretary, pay $150 for doing so, and have her register the car so I wouldnt have to fly across the world and back to get this document in order to pick up my car and avoid potentially daily parking fees at the port, plus an international plane flight ticket. Thank goodness.Im not even going to discuss the license plate issue, after all Ukraine does issue license plates for foreign cars, which I knew about, however, you have to give them your US plate to get it, which I also didnt know about nor have. *sigh*So, my mother registers the car, sends me over a copy via email and I get into taxi once again for 2 hours and present the copy of my registration. Well, thats no good either. They will only take the original.By this time, theyre feeling pretty bad for me. After all, this is the 2nd time Ive traveled 2 hours to their office and in a taxi, so they tell my taxi driver who was translating for me (since they didnt speak English) that they will call the big boss and see if they can do anything to help me out with my situation. But, they tell me its not going to be that day.So, I get back in the taxi, once again without my car, and we drive 2 hours back to Nikolaev without my car. They call my taxi driver (who has now become my best friend and travel companion) and tell them that they will allow me to pick the car up with the copy of the reg, but they know nothing about it. The following morning I get in the taxi and travel two hours once again.My car comes screeching tires around the corner with my taxi driver at the wheel, because for some reason, they didnt want me going in and picking up the car myself. I look in the car that had been delayed weeks due to having my items from Amazon shipped along with it and the car is completely empty. The bluetooth music receiver even went missing. Thank goodness they actually put the car on the paperwork as the shipped item. No TV, no nothing. Just the car. All personal possessions that were in the car, gone.Ive been robbed. They didnt list all the items that were in the car when they received it, so whoever pulled unloaded it from the ship was free to take anything they could see of value.Im getting tired of reliving this, so Im going to stop here. What I want to express is that even though they paid the custom duty on the TV they finally got to me, I still havent received my home theater sound equipment. Nothing but lies and blaming me for their faults.

Br
Review №66

Very helpful during my move to Spain.

Om
Review №67

Easy and straight forward custmer service, they will help you with whatever you need and arrange the shipping in the way you see as best fit.

Ma
Review №68

Their Service in US is great! Only annoying part is their consulatant chasing for more buisness.

Ru
Review №69

Really glad to have my boat shipping in perfect condition. It was a prompt job done by West Coast.

Ra
Review №70

I was moving from the US to Germany and West Coast helped with shipping my items and cars over to Europe. Everything arrived on time and without a scratch.

Se
Review №71

I bought a Jeep Wrangler in USA to shipped to the Netherlands,In 2015 i bought a (demaged) Jeep Wrangler in the USA to ship the Netherlands. The seller brings me in contact with West Coast Shipping (Alex). I Maild with WCS (Alex) that i had to shipped a Wrangler with a box of parts, to the Netherlands. NO PROBLEM for WCS Alex.If you send both, car and parts to us and we will arrange it for you.The Wrangler was earlier arrived at WCS than the parts (these arrived later) and where arrived and lost at WCS. I only get the Wrangler in the Netherlnds and box with parts ($. 8.000,) never arrived. Alex WCS promissed many times to call me and mail me, but never did that. the parts are arrived at WCS buth they can not fined them back. (i think) Alex will not pay me Back.Please do not Shipping with them, before they pay me back.Why Alex, I maild and call you many many times, i was a client of WCSI think they never gone call/mail me and pay back.Eric, from the Netherlands

El
Review №72

My thinking was they were just a shipping company. But they saved me a ton of money on my imports!

Le
Review №73

Hats off to Alex at West Coast Shipping for getting my car to Australia at the last minute.

Co
Review №74

Excellent service.

Ha
Review №75

Thank you Monica for your help!

Jo
Review №76

Horrible experience with this company they called us to give them estimates to fix there forklifts then they dident want to pay usWe had to drive from San Jose ca to Richmond ca which is about 70 miles 140 round trip plus we checked all there equipment and gave them estimates for repairs so we was charging them 80 a hour port to port they said they dispute any invoices

Cr
Review №77

Quick in and out as a carrier

Se
Review №78

Good customer service

An
Review №79

Top service

Information
100 Photos
79 Comments
4.5 Rating
  • Address:1200 Wright Ave, Richmond, CA 94804, United States
  • Site:http://wcshipping.com/
  • Phone:+1 510-236-3008
Categories
  • Freight forwarding service
  • Shipping company
  • Import export company
  • Shipping service
  • Transportation service
  • Trucking company
  • Vehicle exporter
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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