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Vidlers Automotive
7109 Brook Rd, Richmond, VA 23227, United States
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Vidlers Automotive

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Pe
Review №1

They were accommodating, thorough and efficient.

Dw
Review №2

Great people & service at reasonable rates.

Lo
Review №3

Always professional, reasonably priced and expedient service. Outstanding place to have your vehicle serviced.

E
Review №4

Another great service! Ive been bringing my cars here for decades. Knowledgeable mechanics, friendly staff, fair prices - this is why I keep coming back. Vidlers Automotive has kept my cars in excellent condition. Bring your car here!

Br
Review №5

The only mechanic I will ever use !

Sa
Review №6

Took care of us and made sure we had something cold to drink while we waited.

An
Review №7

I have been using Vidlers for all vehicle servicing for about 15 years, including buying tires. Bobby & Paul provide the BEST service!! I find them to be honest, friendly and always willing to help...like small-town neighbors. I never need to remember or worry about what servicing my 2003 SUV needs, as they send me reminders, let me make an appointment so I can wait while work being done and clearly explain what needs to be done prior to doing any repairs. I HIGHLY recommend Vidlers!!!

To
Review №8

I was looking for a quick, no hassle, state inspection today. And Lee made it happen fairly early today. Live close by so asked if I could wait on it, he said sure. Got there and found a clean, comfortable waitng area, and then offered me a hot, fresh cup of coffee to boot! The experienced mechanic that inspected my vehicle was very friendly, knowledgable, and professional.

Jo
Review №9

Took my truck in for a state inspection and everything was done in a timely fashion. Not only did they not try to sell me on any additional work (which may have been a first), but I asked thier opinion on some work I thought might need to be done and I was assured it wasnt a problem and could wait. Next time I have car issues, Vidlers is where Im going.

Ca
Review №10

Best auto shop Ive taken my car to. Hands down. Everyone is super friendly and knowledgeable. And youll get straightforward, no nonsense information about your car. No sugar-coating, glossing over, or even lying like some other shops do. Do yourself and your car a favor and choose Vidlers Automotive

Ja
Review №11

Vidlers is the place to go for car repair! I once brought my Miata in for an inspection and in the process of doing the inspection, they discovered a damaged compression hose that had made the car run rough for quite a while. Simply being attentive to the car brought a problem to their attention. The car runs much better now and I could be more thankful. This is the only place I will take my car for work.

Wo
Review №12

Quality of service is spectacular. I felt very comfortable at this shop, and everything was explained so that I could understand what was going on with my car. There were no extra unexplained fees, and considering how many dishonest mechanics I have run across, I knew that I was dealing with good people this time. I will continue service at this place, and I highly recommend it to anyone.

Te
Review №13

Always fantastic concern, support and service! Most recently, my car wouldn’t start. Bobby took the car in on the spot, diagnosed the problem (battery), and had the car ready in a few hours. Always dependable!

Ma
Review №14

If I could describe Vidlers in one word Trust. I have never had the best luck at finding a good mechanic until today so this is my story. If you are looking for someone reliable and honest that will do the job right its Bobby Johnson & his staff at Vidlers Automotive. I brought in my 13 Corolla to be serviced and was told my catalytic converter had to be replaced. Its freighting what bad news can do replacing a car part you thought would never go bad it happens to everyone. Bobby worked with me to quickly find a solution to my problem and was very informative. I was able to have my corolla fixed within a week and couldnt be happier. He and his associate Paul Wood have over 25 years of experience in the automotive industry. I highly recommend you give Vidlers Automotive a chance to earn your trust

To
Review №15

Friendly, professional, and courteous. Got the work done on time, at a fair price. Theyve made a loyal customer.

Ti
Review №16

Best shop in Richmond. They are honest and always looking out. Thanks Vidlers for a job well done and always meeting our needs.

Je
Review №17

My wife and I take our cars to Vidlers frequently. They always have friendly service, take good care of us, are personable, and we trust to look after our vehicles. They are be first on our list for recommendations to anyone looking for a good, local, and dependable auto shop.

br
Review №18

Best service ever. The guys working here are highly knowledgeable, down-to-earth, and have no interest of gouging customers. They will tell you what needs to be fixed and what can probably wait. If your looking for straight shooters that you can feel comfortable talking to, this is the place.

De
Review №19

Vidlers is the mechanic I use. I Love their energy and honestly. Believe me you cant go wrong.

Li
Review №20

I made an appointment to have the oil changed and the car inspected. The appointment was on time, as always. Paul let me know that my tires were on their last leg, so to speak, as should be replaced soon. They are, on Thursday! I trust this wonderful people and highly recommend them to everyone. Fabulous service, great people and fair prices. Thats why I drive a hour from King and Queen to have my car serviced!!

An
Review №21

My husband and I started using this place because it was close to our house, and kept using them because they are the type of people that tell you the truth about whats going on with your car and find the quickest, most cost effective way to fix it. I trust them implicitly! But the thing that prompted me to write a review today is that we had a problem with the wheel on the door to our minivan, and Honda said it was going to be over $400 to fix it. Vidler just quoted us $150 at the most! LOVE it.

Ke
Review №22

If ur rich it may b a good place to go,went in to get a power steering hose put on was told parts a b $1300.to put it on a total of $2000.

Jo
Review №23

Awesome service. They inspected a car before I bought it and saved me several hundreds by noting some deficiencies - extremely thorough and honest about things. They then went the extra mile after I bought it when something was off electrically. Highly recommended!

C.
Review №24

As always, Vidlers provides excellent service. I took in a used VW that I just bought because it was making a grinding noise when steering wheel turned to right. Vidlers figured out that a bent brake plate was the problem, and then fixed it for only a nominal charge. Thanks so much!

Em
Review №25

Friendly Customer Service, Great Service

Ke
Review №26

I was having brake problems, and my check engine light was on.They diagnosed, found, and fixed the problems. Ive had no problems since. The cost of the repairs was also very reasonable.

Pa
Review №27

Just started using them last year, which I would have started earlier, what GREAT customer service workers. A+ Company, HIGHLY RECOMMEND them!

je
Review №28

Great place to do business always polite and always ready when they said it would be and they actually call to let you know it’s ready.

Mi
Review №29

This is a great place to get your car fixed might be a bit pricey but its definitely worth it because they will do the job right. The staff is really friendly too great to talk to

Ly
Review №30

L have been a customer of Vidlers for more than 15 years and have never been disappointed in their service, quality and care for the cars they service or the customer.. Their technicians are THE BEST. l depend on them to keep my Honda running smoothly and they do. Quality costs and in the end l know l got my moneys worth. Besides, they have the nicest waiting area and the best coffee. A+ for Vidlers

Ke
Review №31

If you need a top shelf automotive shop, you wont find better than Vidlers. A very friendly and knowledgeable shop!

Pa
Review №32

Highly recommend Vidlers Automotive to anyone needing car repairs and maintenance. Can always rely on their honesty and outstanding service!

Cu
Review №33

Expensive but ok work

Ma
Review №34

Unbelievable service. They have done a great job taking care of the car; honest; will tell you what it needs and when it needs to be done.

Da
Review №35

Freindly guys, didnt feel taken advantage of either

Tr
Review №36

Went for inspection. Was told upper control arms on both sides were in bad shape and needed $513 worth of work. Reinspected elsewhere and was told NOTHING was wrong with them at all. BEWARE!

Ro
Review №37

Walked (drove) in for immediate, expert and friendly service. My place for future auto services.

Ph
Review №38

Nice people with fair pricing on the majority of maintenance work. Had brakes replaced here and will come back again.

Lu
Review №39

Very friendly efficient thoughtful staff

Ke
Review №40

Honest, Reliable, Friendly... what more could you ask for?!!

Ca
Review №41

Bobby, owner, is always there for us when we need him to do anything with our vehicles. I do not take my car anywhere else!

An
Review №42

Awesome staff!!!

Information
46 Photos
42 Comments
4.8 Rating
  • Address:7109 Brook Rd, Richmond, VA 23227, United States
  • Site:http://vidlersautomotive.com/
  • Phone:+1 804-266-9636
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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