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Garretts Automotive
707 Research Rd, Richmond, VA 23236, United States
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Garretts Automotive

Comments
Cl
Review №1

My husband and I have been going here for about 3 years now and we always get amazing service.Everyone is so nice and helpful. It also helps that there is an adorable pupper named Bubbles there as a mascot.Cars are always fixed in a timely fashion and they are willing to work with you. Theyre most trustworthy mechanics Ive met. I cant recommend them enough.

He
Review №2

Fast, friendly, and honest. What more can you ask for out of a shop?! Had my car towed there expecting to replace an alternator. A few hours later I got a call saying that my alternator was fine and just needed throttle body cleaned and programmed. Got my car repaired for 1/3 of what I expected to spend and 3 days earlier than planned. Ill never take my car to another shop again! Big thanks to the whole crew at Garretts!!

Ch
Review №3

Friendly and honest people. Quality work at a fair price.I would recommend them to both family and friends.

Na
Review №4

The guys down at Garrett’s are fantastic and quick!! Dropped off my car for some exhaust work thinking it would take them the weekend to finish it up but they had it done the next day!! The people are friendly, knowledgeable, and very fair in their pricing. Will definitely be coming back in the future!

Jo
Review №5

We had heard great things about Garrett’s Automotive so decided to try them out and we couldn’t have been happier! What a great experience from when we dropped our car off intil we picked it up. We have an Audi which not everyone is thrilled to work on, but Garrett’s knew exactly what they they doing. Our car is running better then ever! Great customer service, great automotive service, great experience all around!! We definitely recommend Garrett’s.

Az
Review №6

Needed to find a mechanic when I moved to the area about a year and half ago, got super lucky with Garretts. Always so impressed when I leave the shop! Great work, great prices and such a friendly staff. Really enjoy working with them! Wont go anywhere else!

Ch
Review №7

Scott, Joyce and family are top notch! They offer quick, excellent service at fair prices and are willing to work with you on whatever repair you need. They communicate promptly and explain everything well. I heartily recommend!

Wi
Review №8

DEFINITELY RECOMMEND!!! Very honest, people oriented, and warm family owned establishment! Joyce, Scottie, and the rest of the staff were authentic from start to finish and worked hard to offer afforable pricing while concurrently providing a high level of quality service on my vehicle. I am grateful to come across such a beautiful jewel in Midlothian, VA!!!!

Ir
Review №9

My husband and I wouldnt trust anyone else with our vehicles. Scotty and his team are amazing. They are honest and caring people that provide top notch service to their clients. You really cant get any better than this place! I highly recommend you call them if youre having car issues.

Jo
Review №10

This shop will not disappoint. Very reasonable labor rates, experienced technicians, and straight talk about what your car really needs. They never try to sell you on things you dont need. They will also be straight with you about some of the known trouble spots for a particular make & model of car, so you can plan ahead for maintaining your current car or buying something to replace it. I wont take my car anywhere else!

Rh
Review №11

This family own business is amazing. They are my maintenance for over 3yrs now but never have a problem with my car...they have a very good experience to work with different cars too and the same people who work with your car every single time...not like other campaniles that they keep on changing mechanics.

Th
Review №12

Great service with honest and reliable people! Fast and the quality of the work is outstanding. Had an issue with my son’s car another repair shop couldn’t fix after multiple tries - Garrett’s got it fixed right the first try and had it figured out no time. Trust me - take your car to them if need a great mechanic! Tell’em you read Gen’e’s five star review!!!

Br
Review №13

Garretts Automotive is the absolute BEST around! Scotty and his team go above and beyond to make sure the customer is SATISFIED. You will not find the quality of service, the price or the friendliness of staff anywhere else. I would Recommend this business to EVERYONE, you will not be dissapointed!!!! Thanks for all you have done for me over the years, i dont trust anyone else for my car care needs!!!

Da
Review №14

Family owned and operated repair shop that will not try to up sell. They are always honest and will only replace parts that need to be done with suggestions that could be a problem in the near future. Thank you for everything you do!!

Jo
Review №15

If you need a shop to fix your car right the first time and not try to drain your wallet in the process then this is the place to go.This is a family business that will treat you as a person, not a dollar sign. Scottie had worked on our vehicles for years. His shop is the only place we go to.

Ga
Review №16

Best place to take your car for anything! Scotty, Joyce and the whole Garrett family will always do whats right! A mechanic you can trust!

AA
Review №17

Very Trust worthy! Great people to work with and my dealer work that I take to them is always done right the first time!!

Ma
Review №18

Very good mechanics friendly and caring office personal i wont go anywhere else

JO
Review №19

Hands down the friendliest bunch of folks to do business with. The definately have a customer for life with me!!!

Pa
Review №20

Wonderful staff,great mechanics and they tell the truth(saved me hundreds)

sa
Review №21

Took my vehicle over to the shop to have repairs done. Repairs were completed that same day and so I went later that evening to pick up my vehicle. After picking up the vehicle and leaving the parking lot I noticed that there was damaged to my drivers seat lumbar adjustment knob, knob had been completely broken off and the lumbar assembly inside of the seat was damaged too. I turned around and went back to their shop to find report this damage. Note: That this lumbar assembly was in proper working order before arriving at their shop. The shop mechanic had just test driven my truck prior to me coming to pick it up but he swears they didnt do the damage to the lumbar seat adjustment knob and blamed the tow truck driver. My drivers seat was totally out of my normal adjustment settings, the tow truck driver wouldnt have needed to adjust these settings.I was satisfied with the work performed, but I truly believe they did this damage and refused to own up to it. Anyway this was my first and last experience with Garrett Automotive.

Ja
Review №22

I have had my cars and bike worked on at Garretts and wouldnt go anywhere else! By far some of the nicest and most honest people youll ever meet. With it being hard to find someone you can trust these days, the folks at Garretts arent just your everyday people theyre remarkable.

ty
Review №23

Great everything

Jo
Review №24

Awesome

Information
4 Photos
24 Comments
4.9 Rating
  • Address:707 Research Rd, Richmond, VA 23236, United States
  • Site:http://garrettsautomotive.com/
  • Phone:+1 804-594-5843
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Oil change service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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