user
Ray Garfinkel - State Farm Insurance Agent
3600 W Broad St Suite 106, Richmond, VA 23230, United States
Appearance
Ray Garfinkel - State Farm Insurance Agent

Comments
Te
Review №1

I’ve been a loyal customer of State Farm for years after having insurance with Geico. When I was in an accident I received a call from Ray office asking how I was doing and that made me feel important to them. After having State Farm for over a year, I talked to Ray who asked me if I had life insurance which I didn’t. I tried before and was denied and everywhere I looked wanted to charge me high prices. After talking to Ray and he explaining the life insurance to me, I set up and appointment where a nurse came to my job and I’ve had life insurance since than. When ever I have a question or concern I can send out a text or call and his team is always available. They have wonderful customer service.

Ne
Review №2

Great service. Always willing to take my calls and provide information when needed. When I got a new car, changing my policy was a total breeze. For someone who had their first car and needed insurance, couldnt have asked for a better team to help me!

Ly
Review №3

Ray & his team are awesome. They are all about customer service. When you meet with them its like being home because you are a part of their family & they treat you in a warm, welcoming, trusting atmosphere. Every time I reached out to them they were responsive & worked with me to find the best item for me. I have been with Ray & the State Farm family since 1997 & have not doubted my decision at any time. This team is the best!! What a surprise I got when Rays team reached out to me to let me know my bill was decreasing!! Woo-hoo, I love this team. They rock! If you are looking for a new insurance home this is the place to call!---

Le
Review №4

Ray Garfinkel and his team are the epitome of what a local agent should be. They are there for their policyholders whenever needed. Ray has always gone over and beyond in the area of service, professionalism and let’s not forget he is a very kind man. I would refer anyone to his office. His team is knowledgeable and personable. Everything you need from a State Farm agent!

Da
Review №5

We have had insurance with State Farm for over 10 years, with Ray Garfinkel as our agent. We insure our home, two autos, an umbrella policy, and recreational vehicles. That combination gives us various discounts. More importantly, Ray has been very responsive with our changing insurance needs, working to make sure we have the right coverage at a competitive price. When a tree fall on our house several years ago, causing extensive damage, Ray responded immediately, worked with the national office to get repairs done quickly, and made sure we got full coverage for the damages. We strongly endorse State Farm and Ray to someone looking for insurance coverage.

Ro
Review №6

My agent, Melissa, found a policy that suited my needs. She is always responsive and thorough.

Lo
Review №7

I have only great things to say about Ray Garfinkel State Farm Insurance. Weve been with them around four years now and they have been terrific. Anything weve needed theyve been there for us. Thank you Ray Garfinkel for a fantastic Insurance experience.

Ke
Review №8

I typically dont do reviews but because there are many agents out there competing to earn your business its not easy knowing who to pick when you are looking for one. So, I wanted to let others know how pleased I have been with Ray and his staff. From my first meeting Rays experience and knowledge was evident in addressing my questions. Ray has provided great recommendations on handling some sensitive and difficult situations...Whenever I have needed Ray and his staff they have been responsive which speaks volumes today...I am confident in using Ray for all my insurance needs.

An
Review №9

Every interaction I have had with this agent has been exceptionally positive. Very helpful, quick response, and always takes care of any problem in a really timely manner. I have been with Ray Garfunkel and State Farm for years!

Me
Review №10

I am thrilled by the overall response that I received from Mr. Garfinkel and his team. Excellent customer service, everything was explained in great detail. It was a pleasure doing business with Mr. Garfinkel, I would definitely recommend him to both family and friends.

Li
Review №11

I have been with State Farm for 30 years. Ray Garfinkel and his staff have always been very efficient in all my needs. I would highly recommend if you ate looking for insurance or just looking to change companies.

Ju
Review №12

When you need to use your insurance it usually means something bad has happened. Everyone did their best to help me as quickly as possible. They really cared about my concerns. Ive been with State Farm I believe more than 40 years now. Hopefully Ill be there another 40 more!

Ci
Review №13

Ray Garfinkel has been my agent since the 90s, when I was fresh out of college, renting my first apartment on Arthur Ashe Boulevard. Ray is still our agent, all these years later, because he is (and everyone in his office also is) the best - friendly, calm, kind, smart, professional - both when things are going great and also when things arent going great.

Ca
Review №14

I get a great amount of coverage at a very affordable price through State Farm. Ray and his team are always quickly responsive and helpful for anything I need. Everywhere else I got quotes in Virginia was a lot more expensive, so Im happy to be with State Farm and Rays team.

Hi
Review №15

Ray Garfinkel is always there when you need him. His kindness can reassure you in the most challenging of times. He is the kind of person and agent you would always want in your corner! Thank you, Ray, for all that you do.

Ta
Review №16

Ray Garfunkel and staff are awesome. Great customer service and they really care about their clients. I have been a client for 10 years and they have always been there when I needed them!Tarnesha Hunter

St
Review №17

My State Farm agent along with his representatives have always responded quickly, provided useful accurate information and delivered it in a compassionate manner.

Bi
Review №18

Ray has provided impeccable customer service to me for over 20 years. I would heartily recommend him to anyone!

Da
Review №19

Ray and staff are consistently responsive, helpful, and kind. Over the years they have assisted with multiple claims and I recommend them highly!

Sh
Review №20

Professional agent provided excellent customer service. Would recommend to family and friends.

Su
Review №21

Ray Garfinkel and his team ROCK! They are AMAZING to work with and give the ULTIMATE in CUSTOMER SERVICE. Anyone who uses another agent doesnt have a clue what they are missing. Ray, Lindsey, Brenda and Kevin go above and beyond your expectations. For that team it comes natural. They are human, they understand your needs and have a lot of empathy for their customers. Dont ever let price become an issue. You get what you pay for and in this agency, it is worth anything you pay. Thank you all for being THE BEST!!!!

Ma
Review №22

Ray always responds to questions or concerns promptly and really listens. Such a rare quality these days his customer service is above and beyond!

Ni
Review №23

Love this office. Great insurance company

Ma
Review №24

Melissa was awesome, very professional and strives to get the customer to understand the grey areas of the policy. High recommend her to others looking for insurance in Henrico County, VA

Ti
Review №25

Ray and his team are the greatest. They go the extra mile when the need arrises. I have been with State Farm for a very long time. I would not go anywhere else for my Home Owner and Auto Insurance needs.

Su
Review №26

Ray and his team are the very best in the business. The small town feel and attention that I receive is bar none.

Te
Review №27

Great group to work with. Would totally recommend Team Garfinkel.

Ma
Review №28

Ray has been our family’s agent for many years. Ray and his team do a great job for us, and until recently, we never really had any auto claims. We had two separate claims within a month, and Melissa Burton in his office really helped us. She was our local advocate with the claims back office and insured good customer service and made sure that we understood what was happening at every turn. Thanks again to the Ray Garfinkel State Farm team!

Information
24 Photos
28 Comments
4.9 Rating
  • Address:3600 W Broad St Suite 106, Richmond, VA 23230, United States
  • Site:http://raygarfinkel.com/
  • Phone:+1 804-288-5470
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
Service options
  • Online appointments:Yes
Similar organizations