Kathy and her team have been excellent to work with over the last several years. They worked directly with me to tailor my policies to exactly what I wanted and provided prompt and detailed information proactively and upon request when I had questions.
If I could put zero stars I would. I attempted to speak with Ms. Catlett to purchase car insurance. She emailed me a quote and when I called her back several days later she had no record of what she sent me. She even stated the quote had changed. When I said to her that quotes are supposed to last 30 days she agreed. The past two days I have attempted to finalize getting my vehicles insured and still no response. Oh did I mention the quote she gave me expires in two days? I will never purchase insurance with All State insurance.
Most professional agency Ive ever worked with. Genuinely care about me as a customer and offer products for additional protection without ever pushing them.
Sometimes workers forget to update information. As well as explain in DETAIL your coverage.....
Kathy Catlett and associates have been most helpful and professional in helping me set up my insurance on home and car after a move from NC..
Extremely reliable service, knowledgeable and kind agents. 5 stars plus!
They will be patient with you and take good care of you.
All representatives go above and beyond for me
Two months later after cancelling our policy twice, this agent keeps billing us. Shady business.
Great Great Great