Weights are a bit aged, but that is my only issue. Clean gym with very functional and well kept cardio machines. The steam room is one of the best steam rooms in the 24 Hour Fitness family of gyms in the DFW.

One of the more underrated 24s in the area. I spend most of my time downstairs where the turf, sleds, and half racks are. If those 4 half racks are used, upstairs still has 2 super old squat racks. Its an older facility, but has everything I need. While not open 24 hours, the gym opening at 5 am every day helps me avoid the weekend morning crowds.

Ive been to many 24 hour fitness locations over the past 10 or so years. I would rate this 3.5 stars if I could. Its not a bad location but much of the interior and equipment is pretty dated. Hopefully 24 Hour comes back strong, I know it got hit pretty hard during COVID and had to close many locations.

When are we going back to 24 hours? I just passed planet fitness at 1am, wide open! So that means I’m paying more for less?

It is different then alot of others. It has a partial football field and a wall target to shoot at.

Visited to check out the gym since we just moved to the area. The website advertised 3 days free, but we were only going to try out one day since we are leaving out of town. When we arrived, the front desk stated they no longer do trial passes but she called another employee. An older white male, who I’m assuming was the manager came out with a negative approach from the start.My husband provided a military ID since we just moved from VA. They requested TX ID’s, but with COVID, our appointments aren’t until August 2021. I said that I could show proof of our appointments, he said no. We said that we just registered our vehicle and have TX license plates and registration, he said that doesn’t prove anything.He asked for proof of address, I told him I purchased a house for my mom and that I can show him proof of that, he then said “no” since that’s now my mom’s house. He then made a statement accusing of us wanting to get a free trial yet we can’t show proof.We thanked them and left. This whole thing was uncalled for. We will never affiliate ourselves with 24 Hour Fitness again due to this interaction. Military families move a lot and to have this negative experience really rubbed us the wrong way. Not sure if regional is aware that this manager is turning away potential customers, but this is definitely something to look into. We offered three different methods of verification that we just moved to the area, yet they were all rejected and we were looked down upon.A simple “I’m sorry, we no longer offer trials” could’ve been accepted, however, he gave us the runaround and left a bad impression. First impressions are key to a successful business and maintaining a reputable brand.

You get to lift around a bunch of based berzerker savages.

Took the Bodypump class. Lots of fun and a really good workout

The staff is really down to earth. I havent been in months and the guy at the counter remembered me. Plus good location. Love the sauna!

False advertising its not 24 hours golds gym stays open mor late than they do

Gym is alright but thieves make it a nightmare, everyone other week you see someone’s car broken into with fresh shattered glass on the ground next to it wondering if it’s going to happen to you while you workout, doesn’t matter if it’s broad daylight or where you park, too many horror stories about locked lockers being broken into as well

I have had great experiences at 24 hour fitness in the following locations: Rockwall, Richardson (Coit and Campbell), Plano and various locations in Houston. I live less than 15 minutes away from this particular location. Although, I have always chosen to workout at other locations due to the poor quality of equipment in this location. I previously tried this place a few times and poor experiences were the absolute result. This was all before Covid 19 took place. After Covid 19 took place, somehow this place managed to stay open despite other gyms remaining closed. This whole review is about the unprofessional management at this location. I understand the importance and taking precautions due to Covid 19, but there is a certain way to handle people too when it comes to customers. The reason I chose to terminate my membership with 24 after 12 years is because of Chris, the general manager, who basically stated you can wear a mask or leave! Lets be honest; everyone removes their mask for a short period sometimes. I see their staff members do it all the time when I was at their location. If Chris would have handled the situation in a more professional and courteous manner, I may still be a member of 24. However, when someone is that rude I as customer have so many better options. Other staff members are very friendly at this location. Maybe Chris could take a lesson from them.

Don’t go to this location. The manager was very rude and money hungry. Apparently he wants more PROFIT for the buddy pass even if you’re from out of state.

Great place to come sweat, the staff is super helpful. Always there to welcome you in. The Weeknd’s are slow better chance to get all your reps in. I love coming here.

Clean, social distancing is made easy, great instructors, state of the art workout equipment.

Change your name to 16 hour fitness. Might as well go to LA fitness since the hours are the same.

Always a good place to find a sauna or a hot tub. They have also converted their old kids area to be more of a cross fit arena. It has definitely become one of my favorite 25 hour locations. They also provide towel service here complementary

Needs to stay open till 10 PM for us late arrivals

Very nice❤

Are you kidding me? The free weights area was absolutely packed with people. There was no a machine or a bench available. Whats the point of making reservations online at all?! So much for social distancing.

Gym closes earlyThey close at 9 but will lock doors @8pmNot even 24 hours

Alot nicer than the mesquite location

Teresa at the front desk has a way of getting my day started well.

This gym has had a 1 hour workout window since they filed for bankruptcy. This whole time I’ve been planning my schedule to fit around this workout time.Upon coming into the gym today at 8am they have moved the workout time to 90 minutes with a starting time at 7. Which means I’ll only have 30 minutes to workout and then they’re going kick me out to clean for 30 minutes.Not only that but there was no notice sent out that they’re changing this. The only heads up was a red sign on their door. Extremely inconsiderate

I had a great experience with this location

I was offered a 3 day pass and after I’ve check the guidelines online and even called to make sure I came to the office where the woman who says her names “milli” looked at me in the face and told me they will not honor my free 3 day pass but instead its 15-20 dollars as if I’d asked for a range and I would have sworn the way she looked at me their was hatred like I was kinda scared but agitated cause this ain’t nothing new for me I’m just gonna work out in the house and save my money thanks for the reality check “Milli” things will never change

It would be more convenient if the opening and cleaning schedules are posted so members can go access the club on time to avoid driving to the club at cleaning time.

I am so glad I consulted with Will, a Personal Trainer at this 24 Hour Fitness. I had frequent back pain when I first joined the club and Will told me what exercises to do for that. I did what he said and no longer have pain in my back! Will is an excellent Personal Trainer. The club itself is just fine (I have no complaints), but Personal Trainer Will deserves 5 stars!

Pretty decent place to get your pump on

This is a really nice club, Campbell and Plano roads. Two floors with a kids place and a five lane pool on the first floor. Very big. Decent gym downstairs, newly renovated, with main gym upstairs. Plenty of free weights, five benches 20 each treadmill, elliptical. Five stair stepper, two rowing machines.

Very clean, very friendly, all the equipment you would need. I usually go around 8AM and everything is open and ready to use. Would recommend.

Nice & clean! Good to get back into the gym.

Update your hours!Apparently every 24hr Fitness closes at 12am and opens at 4am now. I drove 20 mins to this location cause it was open I get there and its closed! 😡 I have 3 semi close gyms to my house and all close at 12am!!!Thinking on changing gyms!

Very poorly maintained equipment throughout. The ellipticals and other cardio machines need to be serviced. The weight machines are old. Some don’t work and others have rusted to the point where you can’t adjust the seats. The entire facility needs updating. The location is great and the place has plenty of room. A little investment would turn this place around. In its current state, not worth the monthly fee.

Ive had a membership for 2yrs now. Will never go back! Not open 24hrs first off... 2nd bathroom smells like piss all the time! Its nasty 3rd the whole building smells like gas for some time now. Makes me nauseous when I try and workout at that gym. Still have a membership to 24 but I already signed up for another gym. Not going back to 24.Very last complaint is the personal trainers are rude! For 2yrs now not 1 has said hi or anything to us when they walk by. Either they are training someone while looking at females or whatever but they are rude! Worst gym! The new gym we go to is amazing and smells amazing compared to 24

Can always count on this gym and group of gyms to have what I need to stretch, lift and foam roll!

Some of these trainers have no gym respect. If someone is doing a superset dont jump in the way and take my bench...at least ask if Im done using it, so rude.

Ive gone to this gym for 4 months now and I really appreciate their free towel service compared to other 24hrs in the area. The staff members are very interactive and helpful if you ever have a question. They recently closed the locker room for a day to deep clean too. Loving the free 30 minute personal training sessions, steam & sauna rooms and swimming pool & hot tub. I gotta agree with the other reviewer though, sometimes there will be old men walking around watching you work out and talk to you. This place opens late and closes early on the weekends.

Unauthorized charges, facility is always broken,

Great place to deadlift, 4 platforms

Half the equipment seems to be either out of order or just plain unusable. The staff... well they just seem to be there, in that they rarely even acknowledge anyone there. All of this would be excusable because, if were being honest, its a 24 Hour Fitness, EXCEPT IT ISNT OPEN 24 HOURS. Makes zero sense. Dont waste your time and money here.

Workouts are challenging and constantly changing, coaches are all great. Awesome experience

Has everything that I need. Price is ok, sometimes AC is not working.

This location has gone completely downhill over the last 12 years. Half the treadmills are broken and the owners are so cheap that they dont even have towel service because the machines keep breaking. You have a pool and are not giving people towels? How are we to wipe down equipment. Needs to change or I will beer filling a corporate complaint about this for this location.

I love coming here. It’s an older gym but the CrossFit and turf room down stairs are GREAT!!

Went here after the remodeling and it is nicely done. Workout towels handout were readily available unless it was a full house of us gym rats. Mens locker room was kept clean.....a few machines sounded worn out though and need to be addressed. Only downside.....why calling it 24hrs when it does not open 24hrs? Confused there....

Great a usual. 😊

Recent renovation isnt enough. This gym has seen better days.The staff is extremely friendly and knowledgeable.This building is old, and I mean even with the recent renovations its machines arent as nice as some of the other clubs.The layout is atrocious, there isnt enough room to work out with free weights.The bathrooms and showers are pretty darn good now that they have invested in renovating this area.

Nice gym. Just moved over here. Big improvement over most 24 hour fitness. Weird hours though. They are not open 24 hours.

👍great workout feeling energized

Swimming pool is not clean. I reported that I saw many things are floating, and they said they clean the pool every Wednesday, but I saw same things after. Today, the swimming pool water temperature was so cold. I wish they can take care of pool better.

Been a member for over 2 years (hopefully not too much longer). Towel service is gone, but my monthly rate has only gone up. Take a close look at the weight/cardio machines. A large number of them are broken. (and have been for some time. Maintenance does not seem to be a priority to the manager.) You could not even guess when the last time the floor was cleaned. Free weights for the upstairs barbells are scattered every day I come in, its a total mess. The gym members have no common decency to rerack their weights after they finish their excersise. Half the TVs are broken/never working. Its cnn/foxnews politics on the TVs that are working... there are a few roof leaks, so watch out after it rains. Staff is unprofessional. (Probably underpaid.) The trainers are the only redeeming quality. But if you ask me it cost way too much for a personal trainer. Find a friend that knows what theyre doing. This gym has a dedicated squat/deadlift station downstairs next to their turf/crossfit area. Its really nice equipment. Its my favorite thing about the gym. Only problem is, the place is a madhouse between 4-7pm. Good luck following a workout program when you have a cross fitter hogging the squat rack for 2 hours.

My wife signed us up for a membership that the sales person said you can cancel anytime, theres no contract, we have been very busy & havent had the chance to go once to the gym, and they keep pushing us from one month to another, its 8 months now & all they do is collect money & we havent even used the facility once . BE CAREFUL

I came to this 24 to wait out traffic. The staff were extremely friendly and the gym goers were not disruptive. Main critique - they are in dire need of newer cable machines and other equipment.

One of my favorite locations to workout at!

Got a 3 day pass. When I arrive the two people at the front desk just stare at me. After a few minutes I ask what I should do. They point to a kiosk- which wasnt working. The attendant lets me go in, no tour no instructions. I get to the locker room and cannot find a locker. I go back to the front desk and ask about how to use a locker. I was told not to use the locker if I didnt bring my own lock. Really? I have never been to a gym where no one cared to show me around and sell their services. Totally ridiculous. I will not be back.

Nice gym and super friendly people. Had everything I was looking for and more! I saw no filth but did see signs of renovation, which is always a good sign. Two thumbs up!

This place is not bad but always bring a towel. Ive been going here three years now and their dryer is broken about 15% of the time. Its gone down eight times in three years now and its usually down for two or three weeks at a time.

I come to swim almost every day and the staff is friendly and the free towel service is a nice plus. When the spa is working its very relaxing after a long workout. I have been a member for 6 years and can rwcommend this gym bwcause its staff are wonderful!

Love working out here. Staff is ready to help if you have questions regarding machines. I appreciate that!

If your diabetic, this is where to go. The trainers there are very informative. They have two swim classes one by Michelle and hers is more aerobic, fun. But the one who can rock your world is Liz. She works you hard and waatches your moves and corrects them without embarrassing any one. She challenges those who need it and can accept it. All together fun club, locker room needs a little more attedence, but thats to be expected, as most moms stopped picking up after their kids years ago.

One of the better service 24 hr Fitness location. Towels are provided 90% of the time. Great variety of exercise equipment and new cross-training area. Large shower area with privacy doors.

24-hour fitness gym, especially that one on East Campbell Road Richardson Texas have bad customer service especially the people who stay at the front those kind people looks like we are working for them and the only thing I care about is just a few people I dont know how this is happening and why but looks to me and as I experienced they just have desire to help certain people not everyone also, the trainers trainers want to work out with the client anytime anywhere they dont care about other participant other members they just want to take all the spots they just want to take the weights they just want to ask you buy tools and they just there for the client and they dont see there is another members wants to.

The renovation of the club is very nice. I have to give it to 24 hour fitness, they really made this club up to date. Next time I go I will take pictures and post.

Ive given this place a lot of chances, since its location makes it very convenient for me. But I have to say that Im not going back anymore.Although it is fairly large and has a decent selection of weights, machines, and treadmills, the locker room is abysmal. Terrible. In fact, the worst I have ever seen. Yes, it is filthy. But in addition to that, there is no adequate ventilation. So it becomes extremely hot and humid in the summer. This makes showing after a workout and returning to work sweat-free almost impossible.Yet the issue that has forced me to choose another location or gym is the water. At least four times in the past year there has either been no hot water or no water at all. The staff is particularly incompetent when it comes to communicating such issues to patrons. So I have been stuck without being able to shower on numerous occasions. I simply cant go back with the knowledge that this will inevitably happen again.

Equipment is very old. Employees dont care about you whatsoever. manager is never there or available tried getting a hold of him for about 2 months lol. They also charged me an annual fee after specifically promising me they would not. Just FYI they are not always 24 hrs.

I work out here regularly. The hours on the weekends are okay, but not 24hrs (not a problem for me thus far). Its under new management now, or so Ive heard, lots of new faces at the front. My biggest issue is the condition of pretty much everything. When its busy (especially on weekends or during popular class times) the towels pile up to overflowing levels in the locker room. Tuesdays and Thursdays are very popular/busy days. The equipment upstairs badly needs to be cleaned and repaired. Some of the ellipticals and stair masters are absolutely disgusting with caked on grime. Im there to sweat and this gym is the closest to my house, so I try to ignore it. I know some of the cleaning issues is from rude members(towels on floor), but there are check mark times announced over the PA for cleaning that doesnt seem to happen.

Love this club specially their sauna and steam room wich is always clean.

Will never go back to this gym.1. The workout equipment is outdated, falling apart, and dangerous (some don’t have all their pieces)2. The locker room is covered in dust, mold, and urine. When this was brought up to the people at the front desk they said they would let someone know. Right.3. This gym is majority men and they are creeps who will follow you and/or take pictures of you.Don’t waste time or money here. This gym was supposedly just remodeled, but the ONLY thing that has been changed is the foyer and the half turf field by the locker rooms. Wish I could have given it 0 stars.

Staff has been helpful when needed. Equipment is in decent shape and areas are kept clean.

Very clean gym, pool, locker rooms. Friendly staff. Would be nice if the spin bikes included a bike computer to show speed/cadence/distance.

None of the equipment works. Tried about 4 treadmills before a gentleman told me that none of them in that entire row works. How sad. I loved 24 when I had it in florida, but the Richardson TX location has really let me down . Seriously thinking about canceling.

I love it here. Megan, the girl who helped me was very accommodating. I mentioned to her my worries about this location, due to the bad reviews. She thanked me for coming to look for myself and offered me an excellent package for my membership. They have two saunas now, the equipment is almost all updated, even when its packed there is still plenty of machines and free weights, staff is friendly, bathrooms are clean and so are the locker rooms. I cant stress how uplifting the staff is. They are always very nice and comment on your changes and or gains. The motivation keeps me coming back. The classes offered are endless, there are so many cardio machines and they have a massage area that costs a fee of course, but still, its available. A membership here is worth your time and money. Do not trust the old reviews about this locatio some of them are very old and renovations have been completed since then.

Have you ever heard of a gym where the air conditioner only works sometimes?? Welcome to 24 Hour Fitness Richardson, where the air is hot, the pool is filthy, the locker rooms are disgustingly dirty, and the staff could not care less.

I usually always visit this location during the lunch hour. A decent size crowd but it is not overly congested at all. This is one of the few locations that actually provides towels to members. The facility and the locker rooms are kept very clean although the mens shower facility is a bit dated but still OK

My girlfriend and I got a 3 day pass, we went twice. If you’ve ever heard the saying “meat market” in describing a gym that does not even do this one justice. It’s more like a bunch of vultures stalking they’re prey. Creepy ass old men with nothing going for themselves just sitting and waiting for the next half decent human to step in the gym. It’s discusting. Do not go.

This gym has good days and bad days, where sometimes the staff is diligent, everything is clean, they pick up towels and clean the floors. Other days, the floors are dirty and there are no towels, but the bins are full of wet ones. I blame a lot of the messy problems on the people who come and drop things on the floor and expect someone else to clean up after them. They walk through wet areas by the pool with street shoes since there are no rules about going through to the locker rooms via the hallway. Some people think spitting is permitted when they exit the steam room because there are gutters around the pool, and no one tells them how disgusting this is and no signs prohibit it. As for working equipment, there always seems to be equipment available and since I see people working out, I can only assume that the equipment works.The classes that Ive attended have had pretty good instructors. Several of the aqua classes are full because they are so popular, although sometimes the pool chemicals are off or the water is chilly.I cant compare it to any other club because I havent gone to them. All I can say is that the club personnel have always been very friendly but the club cleanliness conditions would be better if they were more consistent in their monitoring efforts and if club members would be more considerate of others.

Its called 24 hour fitness but the gym isnt open 24 hours a day. The close at 11 on Friday and at 8 Saturday and Sunday. So that means if you have to work late you need to drive 15 minutes one way to the location on Coit.

The best so far out of some 24hour firness facilities i visited. Clean decent showering area

If I could do NEGATIVE STARS, oh man...DONT be like me. I gave it the benefit of the doubt and tried them out despite the reviews....People are dramatic, I thought... surely it’s not THAT bad... I was soooo wrong. The reviews don’t lie🤦🏽‍♀️😭😭😂😂Won’t be going back🤢 Tried it despite the reviews I’ve read on Google and yelp.there’s a sign, a handwritten, “out of order” sign on front doors AND at the front desk that lets everyone know they don’t have and won’t ever have towels. Well hell... but, Hey no biggie, I’ll survive.When I went to set up my free pass I waited 4ever for someone at front desk. No one showed. I walked to the lockers, back out to my car, and back inside and still no one showed up.Trainer finally popped up and said to just go work out. Ok cool. Whatever. Short staffed and busy, I assumed. It happens.Quite a few machines were on the fritz.Sucked but manageable..Worked out... got the blood pumping...went to sauna..I couldn’t believe it, but BUGS and by bugs, I mean ROACHES were literally crawling across the floor in the dry sauna.Icky but hey I’m a fast runner so ok...ThE showers were the final strike. No hooks to hang your stuff on, which totally sucked, bc 1)since this was my first visit and I didn’t know they didn’t provide towels at this location, 2) i did NOT bring my OWN towels, and 3) I am not totally comfortable flashing the goods to a bunch of strange ladies I don’t know... trust me they would not have appreciated it either 😂😂 But oh well, I’ll figure it out. No hooks? I’ll think of something else.Im a trooper. I could deal with no hooks for my stuff. but the smell... 🤢🤢that was unbearable. No exaggeration, but I had an upset stomach for a couple hours after I left this place. 🤮🤮Disgusting doesn’t begin to describe that torturous, eye watering stench. It was so revolting, so nauseating.... I couldn’t believe how literally sickly it smelled.there was slimy green booger colored gunk in the drain on the floor, all over the cracks of the wall and on top of and underneath the soap dispenser, on the wall ridges, and the stalls smelled absolutely atrocious. I tried to hold my breathe as often as possible because the smell was THAT bad. Fastest shower of my LIfe!If I hadn’t soaked my clothes in sweat from working out, and I wasn’t about to head to work, I would have said to HELL with THAT shower experience and saved myself the stomachache..., but that was a no- go. I really needed that shower.Every. Single. Stall. Smelled. Like a dead decaying moldy glass of milk and dead animals that had been rotting for days in the hot sun and then thrown in the sewer to marinate. This location really made me rethink if I want a membership here 😭I won’t be going back to this location. Even if they offered me a free membership.. NOT WORTH IT.

Unfortunately the treadmills are falling apart. Some days I jump 5 units before I find one that doesn’t slip, randomly stop or give an error before it starts.Front desk crew says nothing can be done because corporate does not want to invest any money in the 15 year old equipment. This is pretty much what I was told when I inquired.I liked that they have a turf to work on. Sauna, pool area and restrooms are clean when I went in.Use to have good customer service, aside from the ridiculous response I received when I inquired about the broken treadmills. Now I am talked to or treated rudely by some reps just because I bring up the broken machines.I am assuming the regional director for this gym is the same as the other gyms around Addison and Dallas as I have heard very similar responses from staff in other locations.Most out of state 24 hr fitness locations are maintained much better so I am still holding on to the membership.

If youre a 24 hr member you understand the hrs which im fine with. Personally instead of renovating the bottom floor and adding a turf, i would of replaced the cable machines on the second floor. Weights often get left out by members (not holding it against staff) and it gets pretty annoying to be trying to track down weights to get your session in. Towels have been available 90% of the time, Ive used the locker room twice and it wasnt bad, havent tried the classes so I cant have an opinion there. Overall its a fair gym for the price, it just hasnt been up kept very well definitely would like to see broken equipment replaced vs repaired with bandaids.

I workout here every morning, and have been a member for about 9 months. The only bright spot I can think of for this gym is that the staff is very personable and welcoming. Other than the staff this place is a dump straight out of the 80s. We are currently on our 4th straight day of no hot water with temps in the mid teens outside. If any peice of equipment breaks you should be ready for it to take at least 3 months to be fixed (lets hope this isnt the case for the water heater). Yes this gym offers towel service, but to be quite honest I wish they would save the money and reinvest it into updating the gym. All this and the average membership is $40 a month, oh and dont forget the annual fee of $60...... beginning to feel ripped off at this point. Conclusion, only come to this gym if you absolutely have too and if you do be ready for a freezing shower!

Greyson was very friendly and nice. He gave me a tour through the Gym with patience. Thank you for the great pre-workout experience.

Probably my favorite 24. They have a full pool, sauna, and steam room. They are also one of the only 24 sports level locations with free towel service

Good center, but bathrooms could be a little cleaner

I used to work out at this long time ago and its really going down the drain (I now go to the Murphy one). The place isnt trashy, but its grimy, the locker rooms and bathrooms are filthy, the trainers are kind of rude, the music they now play is annoying (they used to play a lot of Modest Mouse and Foo Fighters, now they just play too much EDM and Justin Bieber although I just listen to my own music on my phone), equipment is really old, its still hasnt been converted to a super sport unlike other sport gyms converting to super sport, I hardly see that many youngsters as most of them are 60 year old Asians (not trying to be racist), and its really stupid how they close at night on Fridays and weekends (Its called 24 Hour Fitness for a reason) and I usually work out at nights than during the daytime. However, I usually just work out for about 1-2 hours just doing basic weight lifting workouts so I am able to overlook some of these cons which is why I am little more generous to give it 3 stars than 2 stars which I believe would deserve. But they really got to do a lot of improving with the place and they should never close unless if its a certain holiday, its 24 Hour Fitness! Although working out there for years brings back memories, I would never come back her again unless they actually try to renovate the place, let alone making it a super-sport.

Covenient location for me near utd campus. People assume old=dirty. Not the case in my opinion. Staff is friendly and although I have only been here a few times I really like the layout of this gym way more than some of the new locations.If you want upscale everything go join lifetime, where you wont be able to work out your arms and legs anyway ... because thats what itll cost you.

Open for 24 hours again.

Functional fitness area downstairs has a lot to offer. Pullup rig, four racks for squat/etc., soft plyoboxes, tire for flipping, sleds. Always can get an efficient training in here, though it can be crowded at certain times of the day ( normal gym inconvenience).

Is not that bad, the morning staff is amazing! !, the place compare to others 24 hour fitness of course needs to get update, actually they are working on it.(China town toke over that gym hahaha. though! they need bigger steam room! )

My favorite gym in the whole franchise and absolutely loved the paint!! It adds just the best kind of atmosphere to actually work out!:-)

Staff not really friendly, towels not always available, pool too cold, equipment needs cleaning more often. Clean looking generally speaking with lots of equipment. Basically the patrons are Asian and elderly. Theyve had lots of plumbing probs but I think fixed now.

This place is just horrible. . Theirs like 20 cardio machines but only 5 for properly . And the ones that dont work with no signs ... so try to workout somewhere else. .....

Horrible customer service. I had joined this gym and entered into a fixed contract only for the summer and paid that fixed cost. After only a month they had charged me an extra $40 and will not reimburse me even after I had paid for the next 3 months of membership. Not to mention, I had spoken with the manager who said they would get back to me asap, and that never happened. All of this aside, the equipment is old and low in weight inventory, the gym and its locker rooms are almost always dirty, and one day while I was benching I was interrupted with what seemed to be water leaking from the roof tiles. Only thing I loved about this gym was the new turf facility. Overall, worst experience in my years of gym memberships. Do yourself a favor and look into another gym in the area!

I work out here. Very good price, but they do need to update a bit.

I really like this location, and it is my main location, but the hours are ridiculous. They need to extend their hours on the days they have reduced hours. Theres no reason I should have to go to a different location because my 24 Hour fitness is already closed for the day.

If youre looking for a senior citizens high school reunion, then this is the place for you! But seriously, if you are looking for a place to actually work out: then you might as well go to the location off of Coit & Campbell. Theres always someone getting jealous & trying to fight you if youre dominating gains in your own zone. I even had the trainers scared when I used to work out here....they got a nice spa though lol.

There is so much that I would like to say.Cons1.) Head the warnings the locker room especially the womens. If you look in the shower you will find that it smells strongly of bleach. Second that some of the showers are under construction. Lastly that there is mold.2.) The pool. I actually got sick because on the one day that I went it was raining, and it was dripping into the pool.3.) THEY ARE NOT 24 HOURS. You think I am kidding we werent told that they closed early when we signed up. On the first Monday we went they said that they were closing. I thought I miss heard so I went down to ask and they said that they were closing at 8. When I went to another location ( the one on royal ) and asked what time they closed they looked at me like I was the most stupidest person. I dont blame them because THERE SIGN SAYS 24 HOURS FITNESS. Once I told them they thought I was joking and even taking bets amongst others. Alot lost.4.) It is very old, in this day in age they need to take those hours that they are close and focus on rebranding that location.Positive1.) The playroom for the kids. Its so awesome. My child can run around and have so much fun there. He loves it and it has a playground inside. There is so much for them to do.3.) The staff. They are really nice and almost always have towels.

Customer service is horrible. They treat the customers like they are paying us to be there. Last I checked, I pay them for horrible customer service. Speak when a customer is entering or leaving the gym...act like you care. The one on Coit and Campbell has much better customer service.