They cleaned my laptop keyboard! Specifically underneath the laptop keyboard; there was a great deal of debris caught after years of usage and the techs managed to clean the entire board like new. I don’t have any more issues pressing any of the keys now!!!My Best Buy warranty was useless for my PC. The geek squad was completely incompetent and didn’t even think cleaning was possible.This is the only place I trust with my electronics. They’re on the pricey side, but still worth it.
Quickly worked with me to fix my Apple Macbook Pro screen. Professional. Highly responsive. Quick fix. Affordable.
If you need any repairs, please go here! They were so kind and rushed my laptop since I am a student. The customer service is amazing and my laptop looks brand new. The prices are fair and definitely worth it! I cannot recommend enough, I am a very happy customer. Thank you!! :)
They did a great job fixing my MacBook Pro. I will use them again. They are awesome!
Good service. Computer broke on Friday and had to present at a work conference on Monday. Of course, did not back up my data. They were able to turn around in 1 day and retrieve all data. Would recommend.
I truly dont like posting negative reviews, but my experience here was just simply not pleasant. I took in my computer because I spilled water on it overnight and did not even notice until way later. I have had this computer for 10 years, so as you can imagine I take great care of it.I was told I had to pay a diagnostic fee (which is fine - understandable) of almost $90. Which I gladly did. My macbook air started running a little slow a while back, so although I did want to fix it, part of me already thought about investing money in a new computer anyways. So if it turned out to be too expensive then I would not proceed with repairs.After a few days I got a call that they were done with the diagnostic and that there indeed was water repair and that it needed to have some repairs done. The individual that called me told me it was going to be in the range of 500-600 (I dont remember the range exactly but it was enough to make me sit down). What repairs did it need? Well he told me they needed to replace the logic board and some pieces that connected to my display because it was shot due to me reconnecting it (by the time I noticed it had gotten wet-- it was too late I had already reconnected to the charger). I told him that I was going to take some time to think about it because that simply was more than I was expecting to pay.He called me back after I didnt (I didnt even take a day to think about it) and asked again. I told him I would not repair and just pick it up and he became extremely pushy. I also did some side research on what it would cost at another location. At other locations they were going to charge less, even reimbursing the diagnostic fee if I chose to repair. He then proceeded to tell me he was going to talk to the manager and she could help me better. He was kind of struggling to answer my questions.The manager then called me and told me more about the repairs it needed. She stated that it was not necessary to replace the whole board and that instead they could replace a few pieces and solder. She told me that if she did that it would be $378.This is particularly what I did not like during all of my conversations with them (we had plenty): they were EXTREMELY pushy for me to repair my computer. Stating multiple times that they had already spent a lot of time doing work on my computer and that they just needed my approval. Which is completely inappropriate.When I went to pick it up, the same individual that had the initial conversations with me handed me my computer and charged me. They had asked for my password to log in and make sure it worked, which I provided at the beginning, but they couldnt get in. They asked me to go in and input it to make sure that it worked. I did but it would not work, which happens sometimes. When I tried to go through the process of resetting it (through my apple id) it could not connect to the apple server id. When I tried explaining to the individual what I was doing and what was happening, he was extremely pushy and talked to me like I had no idea what I was doing (even though he was the one that had no idea what I was talking about), he even tried to teach me how, but it was just not going to work (i know how apple works). I told him that we could just hard reset everything since I had already saved everything. He told me they would charge me extra for that and would insist on saving my files.Naturally, I told him I would figure it out and left the store with my laptop locked. This was an extremely frustrating experiencing. I went home and had no issue fixing it myself (didnt even have to hard reset just had to do a little research). He also jokingly told me next time dont plug your computer back in when theres water damage and by that time I was so frustrated I wanted to walk right out of the store.WORST PART: laptop now has multiple scratches on my screen. It has a huge one. When I dropped it off, it did not have a single one (as I mentioned this is my baby). In short I WOULD NOT recommend this location for laptop repairs.
I had a MacBook Air. They have the best customer service, best prices, and give a great experience. This is the place to go and I will be returning.
Excellent place to get your MacBook repaired for a good price. Not only fixed mine, it came back even faster than before. Would recommend, check it out!
This company is VERY shady. They took in my daughters computer which had a moisture issue.They told her that there would be $108.00 diagnosis fee, which she agreed to and paid. She was contacted by a male technician numerous times and quoted her various potential charges ranging from approximately $600.00. She told them NOT to fix the computer and asked us (her parents) to go pick it up due to the fact that this man made her feel uncomfortable. We agreed. We went to the store and they did not do what she had asked, and against her wishes, FIXED the computer without her permission. When pressed about fixing the computer without her permission, they finally ADMITTED THIS DISHONESTY and only said sorry. They then gave us varying and confusing charges and would not release the computer to us (kept the metal bottom separate) until we paid their high fee. They literally held us hostage to this computer and would not release it until they got the result they wanted.This company is DISHONEST and acts in a criminal way knowing that clients would eventually have to pay to get their computer back disregarding the instruction NOT to fix it. I would avoid them at all costs and go to a reputable, national firm that cares about values and that treats clients honestly.
Repaired my iPhone here. Great service. I went to fix. IPhone 8+ screen replacement and iPhone 8+ battery replacement. Great job. Would recommend.
I had a really great experience! He was very fast and very professional. Hopefully I don’t break my screen again, but if I do I’m definitely coming back!
Good service and good job with my laptop. I recomend this place. The service of the worker (Dk) really good.
I gave many opportunities for iFixGeek to earn a better rating and they continually disappointed me.The months it took to replace the keyboard on my laptop, the difficulty in contacting the store, the sporadic contact and updates, being told to come out and pick up the laptop then arriving only to see the store closed and then having to wait weeks longer to pick up my laptop, the lack of an itemized receipt, and ultimately the price being much higher than discussed with no compensation or even an apology for the trouble means Im must unfortunately give a 1-star review.This place used to have a great reputation (thats why I went here instead of many closer locations) but it appears to have fallen off dramatically. I would advise everyone to check the most recent reviews to be certain iFixGeek has corrected their course before trusting them with your business.
The expert serving us was friendly and very helpful. I got a good experience person ( DK) to solve the problem of my MacBook Air and also I got quick service over here. The Ifixgeek is such a place were we can solve any problems related with laptops, iPhone, iPad and data recovery.
I took my laptop in to get my lcd screen replaced, and when given the price range he quoted me for $379-$479. I agreed to thinking it would total to that, but when I went to pay for it the total came out to be $520, which is already pretty ridiculous! They also claimed that they ran a free diagnosis(originally saying it was $80) and said my battery needed to be replaced within the next month or two. I have had my computer back for about a week and the screen blinks and glitches with use, and my battery doesnt last like it did before I brought it in which seem like a weird coincidence.
The best experience I’ve had I took my I phone x to get its screen fixed and they it and less than an hour great guy at the front attend us very well would recommend this place if you are in a hurry just as I was great place.
Great service. great care. guy is very honest.
The service was good, yes! He got my laptop back to how it was working.
My macbook gard drive went bad and they helped fix it quickly and efficiently. Great work
Good service, highly recommended (host is very friendly). Very reasonable price as well✊🏽
Sally and her team is the best! She is very detailed and went above and beyond for me!
Place is a scam. They said they can fix my iMac and took a fee and now they say they can’t and they won’t give my computer back unless I pay 169. They said they can recycle it for me instead. Nothing is wrong I just need a new screen because it cracked when dropped. When I call she keeps saying I’ll call you back. Never does. About to call the police on these guys.
I have the problem with my iMac desktop slow boot up and really felt trouble with this iMac desktop!! I found this repair shop in Richadson!! They diagnose my iMac and found the problem with old hard drive and installing new Mac os which is superb now abd more faster and better than before!! Thank you DK to fix my iPhone XR quick with nice customer service!!! Screen replacement same day in iphone.!! Highly recommend this place!!!
They fixed it, and made my computer brand new. This place definitely has recommended quality.
Ive used this place before with success. HOWEVER...I took my cromebook in after update that locked me out. Took it in handed it over with pretty simple instructions. Im locked out. Can you help? They started with trying the password. I guess I understand they just wanted to make sure. I asked them if you can get into it great I would appreciate that BUT The real issue was that I needed was the data from the hard drive. Gave them the $65 someone was supposed to contact me later that afternoon worst case scenario tomorrow by noon. Well that time came and went I even waited for the next day. I could not get anyone on the phone when I called even calling the next day Left voicemails every time with no response. I drove 20 miles to the location I dropped it off sign on the door says open hours were given open yet there was no one. When I did finally get a call back a good 24 hours later was to let me know they were unable to get into the computer. Mind you My instructions were I need the data. When I arrived to pick it up the computer looked untouched and I was told they were unable to get access in the computer. I just took my computer and left. Unhappy with the results I took it elsewhere and they had no issues at all I got my data saved the day. I called this company again I wanted to know details what did you do I let them give me the rundown. Let them know that I was able to easily get my data off the computer via someone else. I asked that they refund my $65 for which they did nothing to the computer. I was then told he would run it by the store manager and call me back. Well they did not call actually Ive still not heard from them. I guess Im not surprised. Dont worry Ill never use their services again!! And I hope this review will save you some time possibly a little money.
Got my iMac repaired new ssd hardrive installed and data recovered. Worked with DK to resolve my issue. He was very helpful. Thank you DK.
Great service and DK was very professional. Brought in MacBook for a backlight issue, he kept me updated and my MacBook fixed and ready by the set timeframe.
They fixed my Apple iPhone it was quick and fast process
This was my first time building my own Gaming PC and after i thought i got everything right and tried turning it on, the PC would turn on and crash in 3-5 seconds. I took it to iFixGeek and Kay took a look at my PC and fixed it right then and there. He fixed the issue within 30mins and right in front of me. He also suggested some good upgrades to my Gaming PC in the future. Thank you Kay
I took in my computer last week. They told me that they could have a response for me within 2-3 hours. It has been a week now. I have been calling and they keep telling me they dont know that was wrong. They charged me a diagnostic charge for $72 upfront. Ive called them several times and they keep telling me that they will have an answer for me by the end of the day, with NO CALL BACK. Now they wont even answer my calls anymore. All that i asked of them is to let me know ASAP if they can fix or not so that I can make alternate arrangement.
My iPhone 11 Pro Max was stuck in the apple logo and would not boot up. They fixed the issue by fixing the iPhone logic-board and got my phone to run again without loosing any of my data. I recommend iFixGeek for all your iPhone needs.
Had some issues with my laptop and took it to Kay at I fix geek and he was Extremely Knowledgeable and Very Helpful! Got me back up and running with ease and the quickness! Definitely would recommend! Five star service no doubt!
I took my MacBook Air here for password removal b/c I forgot my password and Kay retrieved my password in no time. Their price is always reasonable, I’ll always bring all of my electronics here from now onwards. Thank you Kay, you saved my day
Honest... professional... efficient...Very important...
My daughter payed 50 dollars to get a diagnostic of her laptop. Her laptop screen turned in was black and it wouldn’t turn on. For the diagnostic they recognized 2 problems and have done nothing to fix it FOR THREE WEEKS ! Going on now 4 WEEKS ! Once they found the cost to fix the laptop alone it CAME AROUND $500+ !! Oh wait did I forget to mention they added a 50% for one of the parts 😐, how considerate since they haven’t updated her on the additional fix that they failed to tell her that they couldn’t find... she is a college student during this covid period and without a laptop she is having to face failing her classes ! I should’ve never let her go in alone.This shop is sick and would rather argue with you on their reasons to excuse themselves for their lack of accountability and will scam you for your money.
I broke the hinge on my Dell Inspiron 15″ or at least that what i thought was the case until Kay opened my laptop right in front of me to show me that the hinge was actually ok and it was my top case that has been broken. He ordered the part for me and in a week my Dell was as good as new. I genuinely recommend this place for any of your electronic needs. Thank You Kay.
I chose to visit iFixGeek after reading a few of the hundreds of positive google reviews, and Im happy to report that the team is every bit as helpful, skilled, and accommodating as I was led to believe. I came in with a Mac that had a dying hard drive and was in danger of losing a massive amount of important data. Not only did the iFixGeek staff fix my problem, they did so in an incredibly timely manner. Because of their hard work, I was able to recover my files and fix my computer. I am very grateful for their work and would recommend them to anyone looking to repair their device.
On time, very professional. I recommend Ifixgeek.
Did a great job repairing my laptop great service.
Excellent and fast service. I brought my iPhone here because my battery was bad and wanted it changed. Kay the tech did the diagnostic on my iPhone and covered the battery and screen replacement under the diagnostic fee.
Very fast and excellent work i do recommend this place.
My MacBook Pro keyboard stopped working properly and I was desperate. I looked for so many places that fix computers, specially Apple, but I didnt felt comfortable with most of them. When I found iFixGeek and read the reviews I was suddenly calm. I drove 45 minutes and it was worth it!!!! Bipin was the technician that helped me and he was amazing! He took the time to explain me everything, from the reason why my keyboard was not working to recommendations on how to take care of it. He is truly an expert! I have my Mac back and its working perfectly. I am grafeful and happy that I found a place I can trust if I ever need someone to fix my computers in the future. I am a long time Apple Customer and is not easy to find Certified iOS and Mac technician, the staff at iFixGeek is certified and I guarantee you can trust them!
They did a very nice job on time repair.
Only one technician operates the shop and serves customers at the same time. After a month of delaying my laptop repair because of a claimed unavailability of a spare fan in the market, I pulled my laptop from the shop and found the spare fan in Amazon..It was delivered two days after I ordered it, and I installed it myself one day later. The laptop has been working perfectly since then.
Any logicboard problems can be fixed and resolved at a great reasonable price👍for any iphone.
We went here and had a really good experience. Bipin Aryal understood our iPhone problem right away and took care of it so quickly. Hes very professional, knowledgeable and empathetic to our situation. Apple (even though we have Apple Care) didnt even attempt to fix it for us due to their stupid rules. The price is very reasonable as well. Kept his business on file as our go to place and highly recommend to others.
This place attempted to charge me $69.99 for changing my iphone battery. Claimed that it come from the printed chart. With calm I asked if I could look at the chart and they hid it in a hurry. it was so obvious that they were trying to scam me. In deed even the apple store only charge $49 for changing battery for that iphone 8.Worst place Ive ever seen. Liars.
Very Happy with the service.i run a local print shop and had Total Hard drive failure I faced a disaster when I needed to restore my Computer HDD from a Windows System Image I had, but it failed and wiped my PC out! with great patience and skill, recovered the System Image and brought my computer back to life. All my important documents were recovered and saved and Computer sent back in full health. I highly recommend iFixgeek Team
DO NOT GO TO THIS PLACE. The Indian guy is a liar and a snake.
Ive found my go to place for all PC and phone issues! Bippin was extremely professional, friendly and does great work! I needed my Microsoft surface book fixed and while many places wont even attempt to fix the issue I had, he was willing and at a very fair price! One note on location, there are at least 3 computer repair shops within a block so make sure you go to this one!
Raj of ifixgeek is a pleasure to work with and is an experience marketer.
My MacBook turned off in the middle of an update and it got stuck in apple logo. I took it to iFixGeek and they update my OS without loosing any of my data.
Great fast service
Very helpful, good customer service
Good service, helpful 👍🏿
I was having issues with my iPhone 7plus camera and sound. Raj fixed my phone right away and was able to provide me with a great deal. I will definitely come again for any other phones issues. Thank you for the great service.
Wow!!!!! This is amazing Apple shop in Dallas to repair the screen replacement of my iPhone 7 Plus . I went to many place to replace the screen of iPhone 7 Plus but they are pricey. I found the best place iFixHub. I got the best price with 90 days warranty, free case and free temper glass. The tech was awesome. He not replace my screen only. He consult me to use the many feature of iPhone. I appreciate Sunny!!!!!!!
Great service, and very fast turn-around time!Bipin was very helpful, professional, and prompt.And I shopped around at a half dozen other stores - he had the best price to replace my hard drive.
Walked in with Note 9 stuck in freeze state after software update. Met Mani who is a recent addition to their tech staff was very helpful and solved the issue in few minutes. She is awesome and has a great passion to fix gadgets and genuinely likes to help customers. This store is very clean and glad I found it and will be back to get my laptops serviced.
Fast service, excellent customer service
Took in my mackbook pro for issues regarding the keyboard and tracpad not working. Got it back the next day fully functional and working perfectly. They were responsive to my calls and updated me along the way with their findings of what was causing my issues. Will definitely come back with any of my electronics needs
Fixed My Iphone 7 Plus in 1 dayAmazing fast service, The Best Logic board repair service.
I needed a battery for my 2010 MacBook. Apple Stores do not carry parts for older computers. After some research and making a few calls to several repair places, I was most impressed with Raj. He didn’t have the battery in stock and offered to order for next day installation. I drove in 2 hours to the Richardson location, was immediately greeted and work began. Total time I was there, less than 1 hour. Replacing the battery didn’t take very long, but Raj kept watching to make sure there were no other issues with my computer to save me from a long drive back to the store. They are extremely knowledgeable, courteous and very reasonably priced. I would highly recommend this store.
Great price and quick service. Had my laptop back by the next day.
I wanted to upgrade my 2011 iMac to a SSD hard drive. Bipin was so helpful. He installed a 1 TB SSD drive transferring the old HD data and had it ready the next day! I now have a like new super fast computer for a fraction of the cost of a new one! Thanks Bipin!
Great service!
I dropped my laptop and it wouldnt turn on so I brought it here - they did a diagnostic workup for free and although they could not find an unused part to order to replace it, they went out of their way to help me find an alternative method of turning on my computer and weigh the pros and cons of buying a used part of eBay and bringing it in for repairOverall, really nice people who go out of their way to help you!
Thank you so much tech sunny. He repaired my iPhone display in reasonable price within 1 hours. I appreciate u!!!
This place is amazing!!!! Mywife and I came here to fix a customized circuit board and found this gem of a place on google (since we’re from out of town). The owner and ALL staff were so attentive and responsive to our urgent needs. We ended up needing to wait for a part to arrive from a nearby colleague, and the entire store welcomed us into their family. We were here during lunch time, and they invited us to eat their home cooked meal with them (umm... yum!). I can say for a fact, coming to this place and trusting their services to such an important fix, it was the best decision we’ve ever made. The staff are all incredibly knowledgeable, friendly, and welcoming. What an amazing experience- thank you!!!
Really quick service and a good price. Replaced the vibrator on the phone for me. Works great after replacement and repairs were under $50. I will go back if I need anything else.
This place is a scam. Do yourself a favor and go one street over to the phone repair shop on Sherman. I called them before going, they said it would be $79. When I got there, they told me $89. I called them on it, so the price went back to $79. When I got home with my phone, I noticed lines through the screen and my screen wasn’t recognizing touch. This wasn’t an issue before I brought it to them. I planned on bringing it in the next day, but my screen cracked without being dropped or even touched before I could make it in- which voided their bogus warranty. I’m so thankful someone told me about the phone repair shop a block away from them that fixed my screen for the same price in 20 minutes, and threw in a tempered glass protector for free!! Save yourself the hassle and money, and get it done right the first time.
Removed Bing autodirect virus from my Mac along with some other nasty tidbits that didnt belong. Had me back to work the very next day. Friendly and thorough. Highly recommended.
I thought I needed a new phone because a previous shop I went to told me they couldnt repair my Galaxy S7 with a cracked back case and bad battery. This shop told me I didnt have to buy a new phone and I could get this one repaired. Saved me some money and worked with me on the price of the repairs. Good staff, friendly and fast. 5 stars
Professional service. Available on Weekends. They recovered data on my laptop in no time and their prices are quite affordable. Definitely recommended!!! Thank you very much Ashish.
Fastest I have Ever Got my Phone Fixed.Took 15 minutes No Kidding.Best Price
I was here to get help with my phone. I want to give a great review to this company. The customer service is outstanding. Besides Mr. Raj providing the best customer care, he is very knowledgeable about everything. I recommend this business to anyone. Thank you very much.
Wonderful customer service! Fast & very inexpenive. He didn’t try and sell me anything extra!I dropped my phone in the toilet and thought it was a goner. He got it all fixed up and working quickly and for a GREAT price! I recommend to everyone!
Excellent service. Replaced my screen with out a glitch in half hour. Recommend this.
Great customer service and incredibly quick turn around on repairs.
Bipin was quick to get my windows 10 reinstalled. I was blown away by their fast service, I was in and out in less than an hour. He gave me reasonable price for the service. Will definitely return to him if there are future troubles with my computer.Very friendly and helpful.
Fast and professional service. Technicians are courteous, friendly, knowledgeable and helpful. They took interest in what problems i had with my iPhone and explained the solution in an easy to grasp manner. Definitely recommend.
Bipin saved my day. I was there with my dead laptop and all I needed was my data which was very important to me. He gave me a reasonable price and helped me with my data recovery. Not all heroes wear capes. 👍
Amazing service experience. I arrived with a dead phone (my fault, water damage). New screen installed in under an hour, seemed fixed but turned out the speaker was dead too. They fixed the speaker at no extra charge and I was rockin a good-as-new phone in no time!
Staffs here know what they are doing. I went there to get my dell xps 13 fixed. It couldn’t boot after my battery went flat when I was doing an update on windows last night. My friend recommended to go here to get my computer fixed and they fixed it the same day.
Very professional work and amazing customer service. They fixed my iPhone for a very good price and I also got warranty on my repair. The best thing was my iPhone was fixed in about 20 mins. Highly recommend.
FAST and PROFESSIONAL service. My laptop stopped working friday afternoon, I called Bipin and he asked me to bring it in. He identified the problem swiftly and repaired it the very same day. A very happy customer. Highly recommend.
My Mac book urgently needed data recovery. The technician at this place was very professional. I contacted other shops and they just didn’t seem as legitimate. Ifix was able to repair my MacBook and save all my data for a very reasonable price. Most importantly, it was done in a timely manner.
I came into the store because my phone had a glitch in it and I was highly frustrated ! The wonderful front desk woman and the owner was super nixed gave me a good price and fixed my phone very quickly! I will definitely be back for more business in the future 🤩
I really like this shop. Brought my friends iPhone 6s Plus there for screen repair. I had a much nicer experience than going to the Apple Store this one time for my own phone. At the Apple Store I had to wait for 5 days for an appointment and wait 5 hours in that noisy Apple Store, it was awful. iPhone Repair Richardson fixed my phone in like 30 minutes and they were friendly, informative and local! I know some people think going to Apple is the best choice but not having to set foot in the Apple Store was worth way more than the $21 dollar price difference. Heck I would have paid more! Not to mention the friendly service and the fact that they did an excellent very functional job. I will go to iPhone Repair Richardson for all my Apple Phone and Mac Computer repair Needs!
Quick service. Replaced my broken iPhone 6 Screen in less than 25 minutes. Reasonable pricing. Cheaper than apple.
Fast, reasonable cost, excellent service for my iPhone battery replacement. Highly recommended store.Very good service! Was quick and professional, great attitude and communicative. Appreciate the tempered glass, would recommend this place again.
Great service. Quick reliable and professional. Great prices.
Hats off to the excellent professional service. Great bunch of nerds who know what theyre doing. A rare thing!
Certified & Genuine people. Anyone out there facing problems with Apple devices, this is like hospital for your device. Great Service. I was given free screen guard for my iPhone. Happy with their service.
I dropped my iPhone and noticed camera lens on iPhone 7 Plus had a minor crack because of the picture were blurry Raj replaced the camera lens in minutes. Best service hands down!!! Raj was quick and easy also provided me complementary temper glass protection. Thank you very very Much!
Ive had my phone repaired many times at many different places. This was by far the best, fastest, friendliest service Ive ever had! Call Ali for the best cell phone experience youll ever have.
Ashish was very attentive to my queries. We had a defective pentium Laptop with windows 2000 installed. Many places said they don’t work on legacy laptops and didn’t even bother trying, but Bipin managed to turn it around in the quickest time. He was very professional throughout the process. He even went out of the way to provide me some quick tips about my laptop.