They did the work on my laptop I asked them to do, they just gave very unrealistic expectations. I asked upfront if I could set up an appointment time to drop my laptop off so I would be missing it for a short a time as possible. I didnt want my laptop just sitting there in line to be worked on for days. I was told to just drop it off. I checked in on it every 2 days by calling In asking if they had gotten to it yet, just to be told to give them another day. They finally got to it a week later and told me I could pick it up at a specific time before work. I arrived and no one was there. I finally got it back later that day. All I needed was a simple diagnostic on what the issue was and if they could find or fix the problem. I would have been more than happy to set up an appointment a week later and just drop it off the day before they could work on it. So, in the end they did the job, I just was given a very unrealistic time frame.
We had to go here when we were in a jam due to a computer not booting up. They were very patient and able to figure out how to get everything working again. He advised that we would probably need to buy a new computer soon, but we now have enough time to back up our pictures and personal files to make sure everything is safe. Great place!
Took my daughters laptop in because it was running very slowly. Jeff, the owner, did a tune-up on it and now it runs beautifully. He explained what he had to do and his price was fair.Id recommend this place to anyone who needs computer work done.
Jeff has fixed all my computers and did a great job every time. Today I went there in panic because I had not been able to use my email in my iPhone, so i was about to go to the Apple store, but decided to go to Jeff first, and viola, he fixed my problem in no time. I would recommend him to anybody.
Jeff was referred to me by a friend who also loves his services. So, I took my friends advice and called Jeff. He not only helped me select my computer and printer but came to the store with me to buy it! He set it all up, transferred my files, and got me up and running. He is fantastic and I cant thank him enough!
Fast, friendly service and reasonably priced. I am so happy with the service I received. My computer is faster and all my questions were answered with helpful information. Thanks Jeff!
Great service, great price. Very friendly and professional
We use My Tech Mate for our business and he has always done a good job and arrives when he said he would. He is knowledgeable, friendly and has reasonable rates.
Great service by Jeff! Excellent abilities!
Bought a used computer for a fair price. They added virus protection and gave me basic training on how to use the new windows 10. Very satisfied.
Skillfully and efficiently repaired my pc that wouldnt boot up. Cleared off spyware and now my computer runs super fast. So pleased with the work and the kind way I was treated.
We recently had an emergency computer situation where my desktop crashed on a Saturday afternoon. My son was using the computer to literally put the finishing touches on his Masters thesis with the computer of which most of the data was on the computer. I called Jeff and he stopped all that he was doing and said bring it down and he would look at it. Jeff worked until nearly 8:00 pm (well past closing time) to get us back up and running. I cant tell you how much we appreciated his help and working late due to our emergency. I highly recommend Jeff. He is fair and very willing to help!Thanks again for your helpD
Been having computer problems, and they really helped me out. Walked me through steps and pointed me in the direction to fix my problems. I really Recommend them.
Jeff always gets me back in up and running right away.My company depends on My Tech Mate to keep us operating
Quickly found the issue and fixed it with efficiancy and friendly service