Returned to this place after being dissatisfied with my oil change a week or two prior, Cory told me to bring my car in and he would check it out. He did so and gave me an education on the type and model of my car to boot! He also wiped down the area of the hood where there were grease smudges, the previous guy hadnt done that and I also learned that guy was no longer there. Cory was truly exemplary in his customer service! You could tell he had a love for and was educated about cars. Because of his customer service I will return to this shop for other car services.
I am very satisfied with there service. They took the time to explain to me everything I needed to know. I definitely will be going back
Very shady and they use faulty parts from China. They refused to honor warranty unless you have the receipt, and did not cover warranty labor for a friend who had issues less than 12 months/12,000 miles. Find another repair shop for your own sanity. Thank me later!
Just was refused to be serviced at Beltline due to inconsistency of new inspector. I have been customer for over 10 years. Went to hwy 75 location which is closed due to remodeling.I’ll stop using your facilities from now on because of one employee’s attitude.And will broadcast on the net for that location as this is the second insult to me.
Fast, good service. Ill be back.
I had been to a few different oil change places before I stopped here the staff was very friendly and professional I was in and out in about 20 minutes will definitely return
Good side they did the work and overall nice.Not so good side, Not as clean as other stores. No Covid protocol - no mask around customers even inside; no gloves when they enter cars, and no car seat covers. The office was Smokey as well.I sanitized my car before getting back in.And I personally expected a little bit more out of the service based on website service description and phone call with employee. So another location next time.
Fastest oil change Ive ever had. Checked my fluid levels and tire pressure, too. Everyone wore a mask that worked there!
Bill was very helpful!! And the service was really quick. Excellent customer service!!
The guys were great. Very friendly and helpful. Would recommend.
These guys are amazing! Went above and beyond more than once for me and always make sure my car gets taken care of.
I have taken my car at Kwik Kar shop in 400 N. Central Expwy, Richardson. I did state inspection and power steering fluid exchange. The service was completed within 30 to 40 minutes. I checked the price of their high end tune up service and it is between $400 to $500. On other shops that I checked on for high end tune up service is about $700.I recommend this shop to anyone. Sagar is the one who serviced my car and incidentally the owner of the shop.
So nice to find a business that is just there to help the customers. I feel that they are honest and would go out of their way to help! They took the time to educate me also! Will definitely go back!
Excellent service. Very responsible prices. Always happy when I Leave!!
The guys here have helped me multiple times with smaller car issues and been able to help me with inspections and such like that very nice and friendly group of people
These guys agreed to take on two rotors, four brake pads and an oil change just a few minutes before closing on a Friday night because they understood I was scared to drive home. So nice and accommodating. I really appreciate their professionalism. Will definitely come here again.
Been here 2 times in 2 years for separate things and both times my Groupon “doesn’t apply”. Fool me once, shame on you. Fool me twice and I won’t be back.
These guys who handle the car care services bring an expert level of mechanical services and advice when your vehicle is in their care. They give you a honest outlook on what would be the best possible option for your car and your budget while offering up some of the best mechanics in the metropolitan area with tons of experience and know how. I’m thankful for the professionals that work on my car at this shop. Very trustworthy and dependable mechanics on site!
I went to get my oil changed this morning and I would like to thank John for an awesome job and going the extra mile. He was have nice and knowledgeable about my vehicle. I will definitely recommend anyone to check them out.
The guys at Kwik Kar were more than professional. Had an issue with my brakes and they got me safe (to drive) again. A+ service from start to finish! Highly recommend these guys. (Oil change is next...will be going back to let them do it! )
Tried this place for the first time today and was taken care of wonderfully. Celso and Jeremy went above and beyond to provide amazing customer service! Excellent experience and I highly recommend to anyone wanting to find a trustworthy, stress-free place to show their car!
My experience at this specific Kwik Kar was amazing and it was only because of Jeremy and Celso. They were both so nice and professional the entire time. I would definitely go back there whenever I need to get my car checked. Definitely recommended!!!!!
Great place to take your car! They always do a great job and are very friendly. Knowledgeable staff that gets you in and out quickly and hassle free. 10/10 would recommend, I never go anywhere else!
Frank is so wonderfull hes soooo nice they work hard and its worth the hour drive!!!!
Had my front suspension and alignment done last week and Robert did a great job at a price more reasonable than the other estimates i had received. Thank you guys. Will definitely be back.
100% would recommend this place! Excellent and trustworthy service and staff. I won’t take my car to anywhere other than Sagar’s two locations in Richardson!
This is a shop I had not seen before, so I stopped on my way home from work. Ended up getting a tire fixed and my brakes done. Will go back for my oil changes and any repairs. Felt extremely well treated. They explained what needed to be done and made me aware of what I may need in the near future. Very professional.
It was a great experience there. People working there are professional and did a great job on my Cadillac. I spent much less compared to the dealer shop charged me.
I was helped by a man named Celso who was very polite and professional. He was kind enough to not charge me when we found out the problem was very minor. Would def recommend this place.
Quick and fast service! I love how they told me what other maintenances I needed to do without pushing me to do it. Services are also reasonably priced!
I took my wife’s car in to have the AC tested. Sagar was professional and very helpful. He tested the Freon and got me in and out in no tim. Great service!
I had my car worked on here a few weeks ago and they were very nice and honest. It’s hard to find a car shop you can trust especially when you are a girl and this place I can trust them.
Professional service and high-quality customer service, thanks a lot from Mr.Shah for his great attention and awesome service highly recommended
I brought my car in, to have my exhaust manifold replaced, and the price was quite fair, the service was quick, nice, and friendly. I would definitely recommend this location to anyone with any issues and I would come back in the future.
I have been using this Kwik Kar location for about 10 years. After my experience yesterday I seriously question whether or not I will be going back.I went in for an oil change, and while I was there, the service tech told me that my rear brakes (disc) were VERY badly worn and needed immediate replacement. He proceeded to show what appeared to be very thin pads on the brake and offered to quote me a price. I have replaced many disc and drum brakes over the last 50 years so I told him later, or I would do it myself.Since I have a bit of travel coming up, I went ahead and got a set of replacement pads. Imagine my surprise when I took the old pads out and noticed that over 75% of pad remained. The old pads were nowhere close to being worn out.Does this shop do this for all oil change customers - or just those that are 70+ years old and presumably too old to know whats going on?
I recently went to Kwik kar Richardson for my car inspection and a service that I needed to get done . They did an amazing job of getting the service on my car quickly done. I would most definitely make a trip to get my car done there again !
Professional, helpful, friendly, explain everything to me with patience! they will NOT try to sell you anything not needed.
Excellent and honest service. Highly recommend this shop!
Very professional and got A+ service. I highly recommend these guys
Speedy and great customer service! Thank you Celso!
Had a headlight bulb out and got a warning from the local PD. Stopped right there on 75 and got it replaced and was on my way in 15 minutes. Going to be back for all my maintenance and repair needs. Thanks Robert and KJ!
Awesome service with lot of care for car and customer
Skeleton crew gets it done!
Good stuff
Fantastic service