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Jeffs Auto Repair
505 Park Ave N, Renton, WA 98057, United States
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Jeffs Auto Repair

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Cu
Review №1

High quality, independent service at fair prices. Excellent communication and service. One of the last honest “old school” auto shops around. They take care of you and your vehicle!

Be
Review №2

Very fast and professional. Explained what was urgently needed, could wait a little while and what was good. They even mentioned a service that they dont provide that I should have a tire shop check. Above and beyond. They are my new Service shop from here on out

An
Review №3

My car was towed to Jeff’s Auto Repair, they were chosen because of their AAA rating and their location. I was extremely pleased with my service. Kevin (service mgr) kept me well informed on my car’s problems, what it would cost to fix it and the progress in finding the right radiator for my 1991 Honda. I really appreciated how timely they were, making every effort to fix my car as fast as possible (given that I was towed in and wasn’t on the schedule, nor was I a regular customer). My engine looked pristine when they were finished and my car runs beautifully. I was especially impressed with the 3 year warranty that was part of the deal. Thank you to the mechanic who fixed my car and to Kevin who made the whole process as painless as possible.

Mi
Review №4

Their work was competent & professional as usual. What I dont understand is why they didnt order parts ahead of time, even tho the appointment was made weeks in advance. The job couldve been done by the time the parts arrived. On the upside, they had a loaner vehicle available so I could wait at home.

An
Review №5

Had a Great Experience with Jeffs Auto. They have outstanding customer service. More like a good neighbor, that offers to make things better. I recommend Jeffs Auto for those who need a well trusted auto service.

Ma
Review №6

Since 1990 and many cars along the way I trust no one else with my car. Fair and honest staff. I appreciate their knowledge and advice. I cannot recommend them enough.

M
Review №7

Good service, fairly straight forward oil change and tune-up, no issues.

da
Review №8

They did a first rate job they got me in on kind of short notice on kind of short notice when I had a bit of an emergency very happy with the be very happy with the quality of their work.

Je
Review №9

Very pleased with Jeff’s auto, their mechanic Will is a great trustworthy guy. He walked down the street from the shop to help me get my car to them. I was thinking I was gonna have major problems due to all my dash lights on but turns out my alternator was just loose from the belt and turned into a fairly quick and easy fix. I was stressed that I was going to spend $1000 plus here and Will did it all for nothing (even though it was just tightening few bolts and replacing one) I’m sure if I went to any other shop they would’ve told me I needed this and that and would have got up to $1000 easily which I would have had no clue and would go for it. A lot of mechanics and shops can be very shady but Jeff’s is far from it! Highly recommend to anyone without hesitation. Thanks again Will!

Ja
Review №10

Car broke down on the freeway while on a trip. I listened to the high ratings on Google and was very happy I did so

Ne
Review №11

Jeff’s was quickly able to replace my starter for a reasonable price and even fixed the hood I couldn’t get open.

To
Review №12

I find the crew at Jeffs to be upfront and informative. I appreciate their willingness to partner with the customer, regardless of whether its a repair or routine maintenance. Weve taken our cars to Jeffs for over a decade and will continue to do so!

PA
Review №13

Really good and welcome service. I was 100% happy

mi
Review №14

Brought our 2006 Saturn into the Renton store to correct an ignition switch issue. After their proposed repair I found to be having the same exact issue. The cause apparently was not accurately addressed.

Ro
Review №15

Friendly and courteous, and do not pressure customer to upsell. Inform customer of services that need to be done at the time and thoughtful of customers financial budget.

PC
Review №16

Clear communication and expectation of process and service as well as quick turn around time.

lu
Review №17

It was a quick and necessary service and very professional.

Ja
Review №18

My experience at Jeff’s Auto was nothing short of fantastic. Walking in, I was greeted by Kevin, the sales manager, who had excellent customer service skills and made the experience quick and easy.During the diagnostic evaluation they were extremely up front and very communicative at every step along the way.Finally, upon picking up my vehicle I received a detailed explanation of the work that was performed.Saving the best for last, upon hopping in my car it drove smoother than the day I bought it.Thank you Jeff’s Auto Repair!!

Er
Review №19

I had a care free high quality experience with Jeff’s.I highly recommend them!!!😊

Ja
Review №20

I have taken my truck to Jeff’s in Renton twice and both times the services were explained very well and I was given cost estimate prior to work being started. The work was completed by the promised date and I am happy with the warranty they offer on their work as well. Would recommend

Je
Review №21

Very nice job done on my Toyota by Jeffs highly qualified mechanics. Appreciated their communication of options for repairs vs replacement and their professional recommendations. Car was completed on time at agreed upon price. Compared to other options, Jeffs offers very good value.

Jo
Review №22

Always very helpful (Kevin knows his stuff) and turn around quickly.

Ke
Review №23

Words simply cant do my nightmare of an experience at Jeffs justice. Took my 17 yr old vehicle to Jeffs for head to toe repair prior to moving. I am the original owner, the vehicle lives in our garage, and is kept in PRISTINE condition. Prior to going to Jeffs the vehicle spent a week at an auto body shop getting small chips repaired. I booked my appt. at Jeffs two weeks prior to dropping vehicle off at Jeffs. My previous estimates for several thousands of dollars of work were saved in their computer, and despite Kevin (manager) repeatedly stating, Well prioritize, I made it clear I needed all work on all estimates accomplished, in addition to repairs such as air conditioner, and anything that was further recommended. I was quoted 2-3 days for the job. Drop off took over 15 minutes, despite me arriving at 7:30 AM, and being the only person to check in. I prepaid almost half of the highest quote and okayed all recommended services. I was updated later that day. I was told the oil leak on the estimate was located in a totally different part of the vehicle other than what I was previously told, and the vehicle wouldnt be ready until four days out instead of two to three days. This was an issue because I had another appointment for the vehicle prior to my move. On the morning of the fourth day I was told they were having issues locating parts and the vehicle wouldnt be ready until the afternoon of the fifth day.Upon picking up the vehicle, some discounts were applied and I was told to send estimates for damages. I paid Jeff’s nearly $9,000, the air conditioner was NOT fixed, the vehicle took FIVE days instead of the original quoted two to three days, was returned with three major scratches and a large dent, a huge eight to nine inch. crack in dashboard from where they dropped it, huge crack and chips inside glove box, and the interior was covered in black grease clumps and fingerprints plus carpets were covered in black oil and grease (NO foot carpet protection used).The vehicle is 17 years old, and I may NEVER restore it to original condition, after taking pristine care of it for 17 years, Jeffs managed to RUIN it in a few days. Kevin, the manager suggest I glue a carpet to the dashboard. I immediately took nearly 50 pictures of interior and exterior damages and contacted the auto body shop to verify the three scratches and large dent were NOT on the vehicle the previous week. The vehicle was detailed the next day for nearly $400 due to the intense deep cleaning needed to remove all oil and grease from carpets, etc. The vehicle is in the process of being shipped to me overseas, but I will likely NEVER restore it to original condition due to the challenges of obtaining original parts for a 17 year old vehicle. Unprofessional and disrespectful are an understatement for Jeffs Auto Repair in Renton. We used them in the past (two years ago), and were very happy with their service and professionalism. Never again.

Ja
Review №24

Professional and timely. Courteous and helpful. I get a good feeling when I talk to the owner of the store, unlike the feeling I get when I go to some auto shops and feel like theyre trying to con me or something haha.

Pa
Review №25

Kevin’s professionalism is exemplary. But I am to blame for not checking on the price of the oil change. $163.95 for an oil change???!!! Ridiculous. Even with a 15% discount, that is blatant price gouging.I am sorry to say that I cannot recommend this shop nor will I ever return.

Se
Review №26

Excellent and friendly service.

An
Review №27

I had to replace transmission fluid in my 2015 Mazda 6. Shopped around and this was by far the best value, with great reviews. So went to Jeffs with no hesitation. The results were outstanding. No hassle, right on time, and spot on in terms of the final bill being exactly what was quoted over the phone.Kevin was very friendly and professional.Highly recommended.

An
Review №28

Kevin took care of me and truck. Inspection completed same day as well as the diagnostic. Had to leave the truck not knowing how long. I was tryna get a ride from son and Kevin walks out are you ready? He drove me home, much appreciated Kevin. Until we meet again, Thank You!

Pi
Review №29

I explained my situation and Kevin told me what he thought was wrong, which he was correct. I dropped the car off and within 4 hours it was diagnosed and repaired (two new calipers). He squeezed me in with his tight schedule and really delivered every step of the way. For $75 diag fee, he did more inspection than the dodge dealer did on a CPO and even sent me a PDF of it. He was able to recommend maintenance related to the failure at hand... and didnt try to sell any of it to me, just informed me and provided quotes. I was quite impressed. Thanks guys, you made my week. I will be back.

Ma
Review №30

I love Jeffs Auto repair they are professional, friendly and do a great job. I will continue to use them. Thank you CarMax for the first referral. In and out in less than an hour.

Zo
Review №31

Jeffs auto is always reliable, fair, and professional. Kevin is a delight to work with, has excellent customer service skills and genuinely care about the quality of the work done. My mother and I both have been loyal customers to jeffs auto for years and I tell everyone I know who needs auto work done to check them out.

CR
Review №32

I always receive excellent service when I bring my car in for service at Jeffs. Everyone working there is helpful, friendly and does their best to answer any questions that may come up.

Da
Review №33

Somehow this review was generated but not by me and gave a one-star review I want to correct that I called them and talk to them and theyre awesome I want to give them a high recommendation and a 5-star review

Al
Review №34

I get HONEST answers. I am NEVER pushed into anything. I am given sound advise. Kevin and his team go above and beyond to make sure you feel they are working FOR YOU!. I never feel I have been scammed. My car is in good hands

Br
Review №35

The brake warning light was on. The estimate said it could have been a max $500 repair or just $125. It was actually a tiny problem with the reserve brake fluid tank. Final cost? $80. Good, honest service!

Da
Review №36

I made an appointment early and when I got there, within 5 minutes my car was taken in to the garage. The mechanics seem to be extremely professional and within 90 minutes my car was finished as I was waiting. The phone was ringing off the hook while I was there and thats always a good sign to me as everybody wants to find a great mechanic. Prices were extremely Fair and they asked me how everything went with a text a few days later... highly recommended but make an appointment and hope theyre not packed

De
Review №37

Great costumer service and very affordable.

Ga
Review №38

Great fast service. Kevin was very informative throughout the day on updates as they worked on my car. Didnt feel like I was being charged or solicited anything I didnt need. They were good about minimal interaction with covid. Overall would definitely come back.

do
Review №39

They were very professional, thorough, and up front about everything.

Ch
Review №40

Great people! Having to take your car in for collision repairs is always a bummer but Kevin and Doug made the whole process as easy as it could be, with solid and trustworthy advice about my options. Great communication and highly recommended.

je
Review №41

I wanted to give 4 stars but that wouldnt be fair. Car repairs cost money and sometimes more than you expect. Jeffs auto repair always does great work. I have 3 vehicles I take to Jeffs and will continue to have them work on my cars. Cost isnt on them or any other mechanic shop for that matter. Cost is parts and labor, that is it. Find a good mechanic shop that you trust and stay with them. That is exactly what Ive done and Jeffs have my business.

Da
Review №42

Jeffs has take care of my vehicle repairs needs for a number of years. Besides doing a great job, they are prompt and thorough in their work. Special commendations also go to Kevin in the office. Id recommend Jeffs for your auto repair and service needs.

Ma
Review №43

A year ago I was first introduced to Jeffs Auto Repair on the recommendation from the friend-of-a-friend. I needed my alternator replaced and was told to give Jeffs a call. I called and spoke with Kevin. He was very helpful and informative. Ultimately they performed the work and I was extremely pleased with the price and level of service, as well as the speed of the repair. Since then, Ive only had my car serviced by Jeffs. Im now a loyal Jeffs customer and have recommended them to others.

Ba
Review №44

I LUV Jeffs Auto!! Need I say more?? 😊

Ja
Review №45

My girl friend put me on to Jeffs a few years ago when my warranty ran out on my Ford and Ive been soooo happy with them, much more so than the agency in Kent where I had been taking my car. The Mgr, Kevin, is so professional, always pointing out deals and options and makes sure I have a loaner when needed. I get quotes before the work is done to make sure I can afford it at that time or divide it up by priority to fix some later - I really appreciate that consideration because Im making it on Social Security. Being a single, older woman, it sure feels great that I can TRUST the work being done on my car!! I highly recommend Jeffs Auto in Renton every chance I get!!

Os
Review №46

Price was reasonable, professional and knowledgeable staff with good explanations, and the problem seems fixed. Will go again in the future.

Ro
Review №47

Appointment available when convenient for me. Easy drop off and pick up. Evaluation of vehicle reported to me with costs and urgency explained. Have been a customer for 10+ years and I keep going back for the excellent service.

Ja
Review №48

I had a safety inspection done by them and either don’t know or don’t care that they missed a brake leak, oil leak and coolant leak. Plus only repaired 1 ball joint which all needed replaced and also was charged for. Found a better and more trustworthy mechanic down the road to do the job and do it correctly

Le
Review №49

Overall good experience, ive gotten services from jeffs before, would recommend .

We
Review №50

Jeffs Renton got all my car repairs done quickly and even check for a leak I thought I might have had. Kevin is very personable and professional. He keeps you in the loop and updates you as needed. I love the Customer Rewards program as well. With car repairs sometimes being expensive,the rewards program is a very helpful thing indeed. Also the 4 oil change 5th free makes it awesome. I highly recommend them for all your car care needs. Thanks Jeffs Renton.

Vi
Review №51

On all my visits to Jeffs Auto in Renton, service has been exemplary. This visit was no exception. Kevin and his troops provided A+ attention to my car. They observed very good social distancing practices. I was able to make an appointment within two days. I am very impressed by Jeffs community support toward first responders and others in the line of fire offered by Jeffs during the COVID19 crisis. Ill continue to go back to Jeffs Auto.

Ja
Review №52

Got an oil change. Their prices were comparable to jiffy lube. Very professional, quick, and fair priced. Couldnt ask for more.

Jo
Review №53

Kevins great! This shop does quality work and they never try to add on unnecessary work. I drive for a living. I switched over from Renton Mazda a year ago and have saved THOUSANDS by choosing Jeffs. Great to know theres an honest, reliable shop in the area.

Ha
Review №54

Dont take your car anywhere else. Friendly, personalized service. Thorough explanation of the repairs that are needed. Fair pricing. Top notch!!

er
Review №55

Great shop always been fair to people and taking care of the job the first time.. kevin the service writer is a nice person to deal with and explains what needs to be taken care of so we dont have problems going down the road...

de
Review №56

I found this place years ago just this way by goggling the best in the area. I told my Dad about it and hes been coming here ever since. They are like the old school mechanic, remember the one you trusted not to mislead you. They explain everything in detail answer any question and do great work, not to mention they are quick. Thanks for all you did for me and will do. Will definitely refer Jeffs Auto---2-16-15 back in for oil change and power steering flush. Again they are simply so nice and very efficient. Couldnt be happier. Thanks Ken.

La
Review №57

Kevin was AMAZING, honest, helpful, affordable and I will definitely be using them as my new auto mechanic for future car needs.

Cl
Review №58

Great job on an oil change, fast friendly easy service

Br
Review №59

This place is great, honest, and do good work, just alittle more expensive on the high side, but they also have a 3 year or 36month warranty on there work.

Fo
Review №60

Very expensive! Very expensive! Very expensive! But did the job right!

D
Review №61

Very good work, but helpful staff most of all. Very patient and completely explained what was done and some items for the next visit. I have taken several vehicles there and highly recommend them.

Jo
Review №62

I have been going to Jeffs Auto Repair for a couple of years. This shop has earned my trust and loyalty. Kevin and Jack are both very compassionate when telling the Bad News. They get right to it and fix the problem. Always meeting the time the auto would be ready for pick up. This location is clean and organized. I have never had a problem with a repair they had done. I strongly recommend this location to any body looking for car repair.

Ro
Review №63

I do not want anyone outside this shop touching my car. This is most honest shop Ive been too. I wont even take up my free oil changes from the dealership where I bought my car.

Pe
Review №64

Ive used Jeffs Auto Repair for about eight years and during that time Ive had quite a few repairs done, some minor, some costly on my 1994 Ranger. Last winter I found I had a few extra dollars available and had them repair my A/C. I was told there was a leak that theyd fixed and they charged me $300. I didnt have opportunity to use it until a warm day in May, and found it wasnt fixed and only blew warm air. They took it back, found a leak and fixed it at no charge as it was under warranty. Several days later, again a warm day, I turned the A/C on and it still wasnt working, so I took the truck back once more. This time, they looked further decided that it was the compressor, not a warranty item, and now it would be in the neighborhood of $800 to repair, although they wouldnt charge me labor for a small portion of it, so the bill would be in the $650 range. So the total bill to repair the A/C would be close to $1,000. Of course, I declined to get it repaired as the truck isnt worth that much. But, I feel it was a bit unfair to take $300 BEFORE giving an accurate diagnosis. If faced with the $1,200+ repair (since I wouldnt get the labor break) I would have just declined and saved $300. Now Im out the money, my A/C doesnt work and all that Freon was let loose into the atmosphere. Ive been a good customer since I moved to WA eight years ago, but Ive lost my trust in Jeffs. Sorry, I cant recommend. (Update): Jeffs Auto saw the review and called to discuss with me. They were very receptive to my concerns and completed the repair on my vehicle at just the flat cost of parts, no markups. Im satisfied with their work and impressed with their cooperation.

Me
Review №65

Fast and reliable service!! They make you feel like family ...

Le
Review №66

First off, i like to say that the shop looked very clean and organized, and the people there was very nice and courteous. I had my 2003 Honda CRV A/C system recharged by Jeff, and I think they did a good job. The only complaints I have was they forgot to replace my cap for the A/C hoses. It was very fortunate for me that I found the cap while checking my oil and screw the cap back on. I understand that they are a busy shop, but for them to forget this is unprofessional.They also gave me a list of recommended maintenance items. The only thing that I find questionable was automatic transmission flush. They told me that I needed new transmission fluid and this bothers me because I just replaced the fluids about four weeks ago. Once they told me that, i knew they werent really looking out for me, but rather looking out for their own pocket book. I do most of my own car maintenance, and I am one of those people that is very skeptical of automotive repair shops.Would I recommend Jeffs Auto Repair? I would say yes, but I recommend that you arm yourself with knowledge about what type of work your car needs, so you can keep them honest.

Tr
Review №67

Kevin and his team went above and beyond to solve my vans issues. I love the customer care program and referral incentives as well. I look forward to a long relationship with Jeffs Auto Repair in Renton for all my vehicles needs both at work and home.

Ke
Review №68

Came in for an oil change today, great service as usual! Thank you!

St
Review №69

Jeffs Auto Repair has done alot of work on my old 97 Pathfinder and brought her back to life. Kevin is great to work with at the counter and they even will enroll you in a rewards program after so many visits. I had to use one of my free tows on the rewards program and Kevin took care of everything, even giving me a ride during our Snowmeggadon. Top notch shop, definitely would recommend to any women who have not had good luck with repair shops.

Je
Review №70

Great work! Great people! The manager Ken is super helpful and conscientious of his customers. I told him my budget and he helped me to prioritize the work that I needed done. I always feel safe and cared for when I go to these guys!

Dr
Review №71

These guys are Amazing with a crew thats honest and true! Thorough, intelligent, and fair. Good hard working people. I live in Olympia and happily make the drive up to renton for their service. Theyre THAT great. Thanks so much for all the help guys!

Co
Review №72

As a female, I have to say this is the most pleasant mechanic experience I have had. Not once did I feel like they were trying to take advantage of me or feed me a long list of repairs I might need. In fact quite the opposite, they insisted I make sure the tire place not talk me into new suspension, as mine was just fine. GREAT EXPERIENCE and I will be sending my friends and family

Mi
Review №73

I am so glad I opted to go for this shop when my Subaru Forester needed a rear wheel bearing replaced. I originally went because of the convenience of walking there (and other reviews were promising) but I will continue to go back because of the level of service and respect I got--as a 25 year old woman who just screams car-stupid, I didnt feel at all like Ken would be ripping me off. (I did a little bit of price comparison and research before, but I wasnt disappointed!) Friendly, knowledgeable, told me other things I needed but what I could wait to get done, fast work, fairly priced... even if they werent so convenient in distance and didnt offer a rewards program (which I didnt know about until I picked her up) I would definitely come back again and again. So relieved to have found a mechanic I can trust.

Eu
Review №74

I have been to different repair shops before and many but Jeff’s is one I do not leave because whenever you need help with your car you can rely on their professionalism. They are friendly, fast reliable and responsible. Everything that needs to be done is done right. Easy scheduling online and email notifications when car is due for an oil change et. Cetera.

Na
Review №75

Great service. Had my vehicle in Jeffs for an oil change and inspection. Im newer to the area (but have been here longer enough to go to a few other places) and they had no history of what had been done on my vehicle. Im by no means a car expert but I know my fair share and can tell that Jeffs is a quality & honest business.

DJ
Review №76

Jeffs Auto Repair in Renton has been servicing my car for over 10 years. I have always found them to be honest, reliable, thoughtful, kind. They have without fail been very fair with their prices and many times have called to my attention to the fact that a defective part is still under warranty (not charging me for the part). I am a female and they have never high pressured me or tried to mislead me, but on the contrary, they have provided very wise and honest council on the repair of my car. Eric and Ken, you are the greatest!! Thank you!!

Bl
Review №77

I was just a few days new to Washington and desperately needed a decent auto repair shop as my car was starting very poorly, with no check engine lights glowing, and family road trip to Oregon quickly approaching. I found Jeff’s through a AAA recommendation and they fit me right into their busy schedule. Because there were no check engine lights alluding to the problem, a diagnosis was dependent on my car acting up – which of course, it didn’t at first. This failure to fail when it’s important is common with all technologies and usually ends with the specialist unhelpfully saying “Sorry ma’am, there seems to be nothing wrong.” as though I have some kind of car Münchausen syndrome. But the guys at Jeff’s were determined and persistent and on the second day they got a failure and a diagnosis! Ken Cooper kept me informed every step of the way with many unprompted details and updates. He even walked me through the diagnosis process and explained how the problem pieces of my car were working compared to how they were supposed to work. The frequency and respectfulness of the communications are hugely appreciated. Though they had to order a special part and stay late, they completed their work when they said they would; just in time for my mini road trip! They are very organized, courteous, diligent, and worth every penny. I have found my shop!

Li
Review №78

This shop totally stands behind their work. When I had an issue with a repair they had done, I called their shop and spoke to Eric. It was a year and a half later, but they fixed the issue for free. I definitely would recommend Jeffs Auto Repair. Its hard to find an honest shop that totally stands behind their work these days, and Eric at Jeffs did just that.

Ma
Review №79

Jeffs Auto takes very good care of my 19 year old Ford Ranger. Recently my battery needed replaced, which they did. The next day the truck was again dead and they took it overnight for evaluation. Luckily, I think I just left the door ajar as they could find nothing wrong with it (YAY!). I was impressed with the lengths they went to in order to find out what, if anything, was wrong. I would definitely recommend them.Im updating my review since the first one is three years old. Jeffs Auto is still working on my Ranger. Its 22 years old now and running very well. They recently fixed a couple of oil leaks and put in new shocks for me. I find them to be honest and thorough. I still recommend them,

Ta
Review №80

The best auto repair shop Ive ever been to. I had my car towed here after it died on the freeway and chose them because they were close but Im so glad I did. My timing belt ended up snapping and ruining the car. They were real with me about my options and even gave me a discount on my diagnostics because they knew I was having a rough day and car issues just werent helping. It ended up taking 2 weeks to get my car towed to a junk yard and Jeffs Auto Repair let me keep my car at their shop at no cost and were very understanding and easy going. I am seriously considering taking my next car here for everyday maintenance even though I live in Seattle because they were that great. Thank you guys so much!!!

Ch
Review №81

Ive never been to Jeffs before, but called based on a recommendation from a friend. My car was due for its 60k mile maintenance and an oil change. I dropped it off in the morning for them to look over, they had a quote to me by just after lunch, and had my car finished a few hours later. They only recommended work that I actually needed, and didnt try to oversell or up-sell me on anything. On top of all that, they did it all for half of what the dealer wanted!

St
Review №82

Always nervous when I take my car in. Felt good at Jeffs, especially when the feedback from the diagnostic tests I ordered came with NUMBERS (how much wear was left on my brakes, etc.) to back up the informed opinions of the staff.They easily could have fibbed to make me pay for useless parts but offered opinions on replacement deadlines and warmly welcomed me back. Next time I need work done it will definitely be at Jeffs!

Bi
Review №83

Very good service.

Du
Review №84

Decided to check out this place even though the ratings are marginal. Wanted an estimate to replace a door handle. This guy was rude and told me he had customers. Really? How about losing that attitude. Eventually, he gave me a quote. I asked him how much is the part? And then he mumbled some more. With this kind of customer service, Ill go elsewhere. 😞😕😫

Ca
Review №85

Excellent

Sa
Review №86

Great inspection and finished in a timely manner.

An
Review №87

Great service!

De
Review №88

Excellent and Timely Communication. Fair pricing and quotes were maintained. We have been really pleased with the service, attention to detail, and friendliness. Thanks Jeffs Auto!

Mi
Review №89

Discrimination only nippon cars worked on.

Mi
Review №90

Competent and HONEST car repair folks. Been taking my 2 cars here for about 6 years and they have never tried to swindle me or sell me snake oil. Only issue is that they are a bit on the expensive side but I suppose the peace of mind is worth it.

Ra
Review №91

I own my own business that keeps me on the road pretty much all the time. I had just turned 300000 miles on the odometer and knew it was just a matter of time before something was going to need repair but just couldnt park the van for a few days. I was having intermittent overheating problems that resulted in water flooding the alternator seizing the bearings. Next thing I knew the serpentine belt shredded and I was sidelined. A friend told me that Jeffs Auto Repair was the shop to call. I called and told my situation and asked how busy he was and how long to expect my van to be down. Even though he had cars ahead of me for repair he managed to get my van in before closing that same afternoon. By 11 AM the following day he had the truck apart..He replaced the alternator, water pump, radiator hoses, tension pully, and serpentine belt. The radiator got flushed and the transmission fluid was exchanged.. He had the van running by 8 AM the following day. He knew how important it was to get the work van back in service with as little downtime as possible and bent over backwards to make it happen. It has been a long time since I have received excellent service in a timely manner.. I felt totally comfortable talking about the repair and didnt feel any pressure to do more work than necessary. Its been 20 years since I had a regular mechanic I could trust. I think I have found the perfect shop and highly recommend you give it a try also.. The work is stellar and the price is reasonable. What more could you want? I would rate this business with 6 stars if I could but will settle for a Five Star Plus rating.

Ol
Review №92

OVERCHARING - on labor too! I had work done to pass the emissions test. They fixed the symptom by replacing a fuse and the check engine light went off. 6 months later the check engine light came on again, but didnt go back until I needed to pass the emission test again. I wanted them to fix the fuse and solve the REAL problem by finding the cause of the short. BUT they wanted to charge me $200 again to diagnose the problem. This is the same diagnosis that I paid for 2 years ago! I already knew the problem and how to fix the symptom. I told them I wanted to pay the hr. rate and for replaying a fuse and looking at the cause of the short. It seemed reasonable but they wanted the $200 fixed fee to redo their work. I spent $5 for a new fuse, passed the emissions test, and Im getting REAL service I want elsewhere. All they want is the bigger fee for the fewest number of hours. They didnt listen to my needs or the solution I wanted. I dont want the symptom fixed, but thats all they did for me and wanted to do for me. By the way, I need my breaks replaced and a tune-up. I wont be going here!

Ro
Review №93

Highly recommend! Reputable and trustworthy.

Ch
Review №94

Needed to get a Ford Sportage with 200,000+ miles to pass emissions. Jeff fixed it right up, and it runs smoother ta boot. My highest regards!

Sh
Review №95

Brought in my ~6 yo Chevy truck for new battery and belts. Was struck by the excellent, straightforward customer service -- very easy to make an appt, just a few days in advance. Their estimate was spot on. And Ken called me regularly to update on eta when it would be ready. SO much better experience than the Chevy dealership. Will definitely be giving Jeffs Auto more business.Update: about a year later.. my second experience at Jeffs was even better than first. Truck had been developing electrical problems.. I spent hundreds of dollars at local dealership, where they were no help -- the problems got worse, not better. My truck died, I had it towed it to Jeffs in Renton, where their electrical expert (Ron, if memory serves) found and fixed the faulty connection, with just 1 hour labor charge. Amazing.

Ma
Review №96

You dont suggest unnecessary repairs so I can trust your integrity. Your technicians are more skilled and knowledgeable than others I have encounters. I know I can trust these guys.

Jo
Review №97

Jeffs Auto did a first rate job on a new oil pan, oil change and inspection. I received a written estimate on all recommended services. The folks at Jeffs Auto in Renton said that my PT Cruiser was a great car as it was, but requires a new timing belt. I received a detailed estimate, and will soon have Jeffs Auto replace my PTs timing belt.

La
Review №98

I have been using Jeffs since I moved to Renton four years ago. The service is excellent and the prices reasonable.

Al
Review №99

Just had my breaks done here and man oh man these guys know there stuff! I have had a new engine done, new transmission and now breaks! These guys know there stuff. Erik and Ken are the guys who know cars and are very friendly! I would recommend this shop to EVERYONE!Ok again took my truck to these guys and again they did an amazing job! Way to go guys they had me drop off my truck knowing i had to go to work so i dropped it of 1st thing in the am had my truck done in 2 hours and i was even early to work! Thanks you guys keep up the great work!

Yo
Review №100

I needed a quick fix on some lights. I drive my car for aliving, so I have to minimize downtime for repairs. Ken at Jeffs Auto Repair understood my time sensitivity and had me in & out of there very promptly. They did NOT try to to pump me for additional maintenance (I HATE it when auto places do that to you). As a person with extensive customer service experience, I recognized all the hallmarks of outstanding customer service - they were friendly, listened to me, told me exactly what they were going to do, did it in a prompt fashion, and didnt try to sell me add-ons (did I mention how much I hate that?). Five stars, guys! Ill call you next time for sure!

Information
26 Photos
100 Comments
4.5 Rating
  • Address:505 Park Ave N, Renton, WA 98057, United States
  • Site:https://jeffsauto.com/renton/
  • Phone:+1 425-226-5056
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Smog inspection station
  • Transmission shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Planning
  • Appointments recommended:Yes
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