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Montclair Heights
2223 Benson Rd S, Renton, WA 98055, United States
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Montclair Heights

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co
Review β„–1

We have renewed our lease 3 times!! The management and amenities and property are great value for your money. The owners are always keeping the property well maintained and up to date!! There are many floor plans to choose from to fit your family needs!! And they have monthly resident appreciation type parties. I have always felt very safe and secure here!! If you have any maintenance issue they are right on it!! Easy access to freewaysβ€”Seattle and east side!! If you’re like πŸ‘πŸ» king for an apartment with great staff and amenities you should definitely take a tour!! I actually lived her in 1995 and when we decided to downsize from a house this was our first choice and it did not disappoint!!Sincerely,Deborah Lewis b-101

lo
Review β„–2

Overall my experience living at Echo Mountain has been good. The community works hard to keep things pleasant and clean. The pool is great in the summer and the gym helps me keep my 6 pack fabulous;) There is a sense of belonging as the kids play together and even staff engages the youngsters by letting them help out. Work orders are handled timely and staff try to be friendly and helpful. I don’t have any urgent concerns and when something comes up the staff is easy to talk to that’s why I am giving 5 β­οΈβ€˜S.

Ja
Review β„–3

Since we moved here, the management and the maintenance has been super helpful and understanding. I couldnt ask for a better team. Their dedication to the community to ensure the safety and comfort of the residents has been truly remarkable. I highly recommend this place to anyone.

Jo
Review β„–4

The Property is very well maintained by maintenance. I Love living here. The pool is back up and running thanks to our new maintenance teams. The office says they have so many projects coming to improve the property. Ive lived here 4 years now and have noticed a major difference with the last year with this Management Team. Brittney the Property manager is so nice and really takes time out of her day to help you with whatever you need.

Co
Review β„–5

I really like this property. It is clean, the units are updated and really nice, and the staff is really friendly. Especially Mikhaila shes very nice and is the reason i moved in. There is plenty of resident parking and lots of guest parking available in certain areas. The property has alot of storage and garage space for cars and the units It is quiet and has a good variety of amenities. So far any issues I have had regarding maintenance have been handled quickly and professionally. I would highly recommend this property!

Jo
Review β„–6

We just renewed our lease for another year, so take that as a vote of confidence in the PM and ownership team.Kudos to the new PM team. They are working hard to make this property a really great place to live and it shows. After a nearly two years of living here, through the pandemic, I have seen and experienced significant improvement in our quality of life here. As the improvements to the property continue, I would recommend this property to my friends.The amenities, like the pool and fitness center are top notch and well maintained. Package delivery and security is well managed with package lockers and easy, secure access to picking up our delivered parcels.PM is responsive and maintenance requests, when presented through the resident web portal, are addressed in a timely manner and performed well by the maintenance team. Phone call requests are also handled similarly.PM staff is professional and friendly. Thank you for that.The PM team, have frequent resident appreciation events like food trucks, pool parties, Italian soda socials, handing out candy on Halloween to the children. These little efforts help with the sense of community here.The apartments are large and well appointed with several floor plans to choose from. Lease pricing is a great value. You will be hard-pressed to find a better value for the money anywhere else in the market. I know this because we looked for someplace else to live prior to the new PM team working here.Did I mention that the new PM team are FANTASTIC! ?OK, here are some things to consider.- Parking is a challenge if you do not pay for a parking space. However, the charge for a reserved space is affordable and easy to obtain. Just get an affordable reserved parking spot and get on with it already.- This is a dog friendly property, with convenient and well placed dog waste stations. For the love of Pete, please utilize these free resources.Im hopeful that the new PM team will continue to work hard to make Echo Mountain a great place to live. However, challenges remain.Final thoughts. Echo Mountain is a good place to live, whether you have a family or not. Every place has room for improvement, as we all do. If youre looking for great value for your rental dollars, I would certainly recommend Echo Mountain as a great place to live, comfortably.

Ro
Review β„–7

Echo Mountain has one of the most uncoordinated teams I’ve ever seen in my leasing years also working in the industry. They literally went into my apartment when I specifically said No Permission to Enter. Legally they have violated my rights as a tenant and seem to have little to no interest to make things right. Even after the incident, they removed our parking paint to label that I have an assigned spot that I literally PAY for monthly but now any person could just park there whenever.Biggest mistake moving here, waiting for our lease to be over so we can move out.Don’t let the glam photo on the website fool you, they didn’t even clean my home thoroughly after moving in. Hair, screw hiding the carpet, old toys. Anything and everything…

Ar
Review β„–8

My husband and I decided to move here because we were looking for a bigger place not only for ourselves for for our new puppy who was 6 months old at the time. Thankfully we found echo mountain (montclaire at the time) and the place was wonderful we needed to convert an extra bedroom into an office which this place provided, two car garage for our cars and the leasing staff was so friendly. I worked in leasing before so I know how some people are nice for the sale but Mikhaila was genuinely an overall great person. We look forward to our continued stay here. The one thing I hope for soon a fenced off area for dogs.Arthi Chand

Ra
Review β„–9

I love the proximity of Montclair heights to grocery stores, restaurants, and it is still secluded and safe! The staff are very kind, responsive, and prompt about giving notice about office closures, maintenance work, etc. Packages are easy to get! Parking could be better for guests but other tenants usually take them. I definitely appreciate how Montclair has treated their residents during the pandemic and I’m glad I moved here.

Sh
Review β„–10

I recently moved here in September from another apartment complex because I really did not like the management . I would say the management here has been very helpful and good at communicating when the office won’t be open to walk-in traffic due to Covid-19! I also love my apartment and the location! My biggest complaint is parking. There are not many guest parking spots which makes it hard to have visitors without fear of them being towed and the guest parking spots that do exist are always being occupied by residents who I have seen leave their car for weeks!

ku
Review β„–11

I wish there was an option to give less than 1 star. This is the worst apartment I have ever been too.

A
Review β„–12

Management team is no good! Brittany is a rude and condescending individual and her leasing agent is no good! There are better properties to rent with new welcome offerings for new tenants during this pandemic you think they would discount the application or wave the fee all together but nope πŸ‘Ž I would recommend going to other properties!

Ju
Review β„–13

Echo Mountain, formerly known as Montclair Heights management, front desk service, and maintenance are great people and are trying their best to make this a great place. I am speaking for the double digits apartments, or what I like to call the slums. We all pay the same price or more in this area compared to the single digits. The place is a mad house, there is no parking unless you pay extra a month. If not people park on the side of the building blocking the flow of traffic. The reason is there are only 6 spot for visitors but these are really parking for people who didnt want to pay the 100 a month for reserve parking. Even if you reserve a spot there might be a chance that your spot will be taken. So your best bet is the garage. The people dont care about the noise violations or times. HH bumps his music with the bass so high that 5 people have complained but its during the day so the complex says its fine even if you cant hear your TV, think or sleep. The JJ complex has fight 3 times a week and cops get called. Gun shot are heard commonly throughout the area. so about 80% of us keep to ourselves because of the car theft and car break ins. We built a neighborhood watch so if something out of the norm because we know most of each other here. So we look out for our selfs. But if you like kids spitting at there parents, not clothed and trash /parking violation please look at another place like grammarly or somewhere safier that has a park, dog park, a safer pool, better trash times (here they dont pick up on the weekends when everyone makes the most trash) Its not worth it trust me. My neighbor car was broken into twice and his ex wifes car was stolen.

Ha
Review β„–14

I love my townhouse it’s exactly what I wanted.The property looks like they are making a lot of changes and improvements. The new paint colors are so nice. The office staff was wonderful from start to finish. They made me feel welcome and helped me with all my needs.

Sa
Review β„–15

Cody is one of the best managers I’ve dealt with super professional, friendly and responsive.- the parking isn’t the best- sometimes it’s little nosey- maintenance is really fast- it’s in a great location; your next to 405 & I5- apartments are spacey- since I’ve been here they always throw cute little events for the kids such as, ice cream events, and this year for Halloween they passed out candy to the kids. ❀️

Ch
Review β„–16

From the application process to move in date and until now( 1 year later) Montclair heights, now known as echo mountain apartments has been such an amazing community to live at. The management team and staff are super friendly, and I love everything they do for us!

K
Review β„–17

Cody is a great assistant manager, he made sure he kept me updated on everything that was going on with my apartment before I moved in. He was a pleasure to work with.

St
Review β„–18

I love my apartment and the surrounding community, but there are just some pet peeves about the living space. My dishwasher has not functioned properly since I moved here and there seems to always be water leaking out into the dining area from the kitchen. Maintenance has come to look at it many times but even after finally replacing our dishwasher it still seems to leak a little. Parking is also another nuisance, there have been many times where random drivers have taken my spot and I have no where to park. There are also cars who park next to my car even though it is not a spot, and it makes it hard to pull out of my space when I need to. Ive heard that the pool and jacuzzi area have not functioned for two years, so thats also something to consider for the future. Other than that the staff is overall helpful and Im happy with the affordable rates.

Ai
Review β„–19

I recently moved here from a different apartment complex in Renton. In the last 3 months, there is not much to complain about. I love the location, only takes 2-5 minutes to get to 405 and 67. Although it is close to downtown, I feel a neighborhood vibe inside the complex, lots of neighborhood kids and people say hi/good morning. Amenities are closed due to covid19, but management has done a good job with their communication and hours of availability.

To
Review β„–20

I have primarily worked with Tanner with my move into Montclair Heights. Right from the first conversation with Tanner, I felt he was genuinely interested in helping me. He is very knowledgeable about the units, amenities and if he didnt know the answer he made it a priority to find it and get back to me right away. Ali and Laura have also been helpful with answering questions and timely responses to my emails too! The whole team at Montclair Heights made my whole experience up to move-in very seamless! I feel that I am in good hands with the community and the management.

Ch
Review β„–21

I am a new resident and I already am beginning to feel apart of a community. The best part has been walking into a clean and safe environment. It really makes me feel secure knowing this community is working hard to lower the damages of Covid 19. Thank you for helping me find a great home for me and my family.

Te
Review β„–22

Tanner was an absolute pleasure to work with. His knowledge of the property and his professionalism is something that stands out incredibly. He has made the whole β€œstressful” moving process such a breeze without a single problem in my mind. As we checked the apartment for any prior damages, he was helpful in reassuring me that work orders would be placed and everything would be resolved.The only thing I wish the property had more of was parking spaces for our guests.

Im
Review β„–23

Update move out experience:I’m getting charged for replacing poor carpet installation as admitted by staff and staff said they can’t do anything supposedly. I have been trying to get in touch with the leasing company, Avenue 5, and will not get a response. Also, it was noted by the staff person that there was carpet damage prior to move in. I asked for a copy of what they and they won’t send it. Sounds suspicious doesn’t it. I highly do not recommend this apartment. There were ants and I lived by two unkept apartments which were likely the cause but because neither complained, the only solution was to do a bug spray again. I did not enjoy living there.Tanner was very thorough in making sure that we knew all of the information that we needed to make a decision. He kept us updated of the application process and was very communicative. I appreciate his professionalism and it has been great working with him.

TR
Review β„–24

I viewed several apartment units on site with my daughter and found Tanner extremely helpful. He answered every question for us. At one point my daughter pointed out a rickety board on the deck railing and Tanner immediately took a picture and said he would get a work order put in. We also had a question later and Tanner was prompt in answering the phone. When reading other reviews I was shocked and had to scroll back as I thought I had the wrong place. Im sorry others had a bad experience but ours was top notch...

Gr
Review β„–25

The leasing staff is amazing. Great teamwork and always friendly

Le
Review β„–26

In such a short time I had to find a place to move, I came across Montclair Heights and Samantha was super friendly and sweet! We got our keys super quick and she was very attentive to responding to any questions I had for her, her customer service skills are amazing! She’s very detail oriented and organized. I’m excited to start living in my new home & I just want to thank Samantha for making the process go smoothly!

Ra
Review β„–27

Just now am leaving after living here for 11 months due to having to relocate for work but overall I was happy with my townhouse. It was decently sized and having the bonus office space under the stairs was a plus. Was also pleased with having full sized washer/dryer instead of the smaller sized ones normally included. When I first moved in there was an issue with my parking spot being taken by someone else, but after bringing it up with management it was resolved in a reasonable amount of time.

Se
Review β„–28

The location and the layout of the apartment is nice. However its not worth the rent the owners are charging. The owners and management team should work on the upkeep of the apartments. There is more to an apartment than making sure the property and apartments look good. Owners need to invest in an overall upgrade on the inside and true repair and maintenance; not cosmetic repair and maintenance. The only room in the apartments that are renovated is the kitchen. The renovated apartment have faux wood floors, plantation blinds, and updated bathroom cabinets. The bathroom vanities and closet doors are outdated. The counters in the kitchen and bathroom are very inexpensive. The laminate peels very easily. I get my carpet cleaned and Im often reminded by the cleaner companies how inexpensive my carpet is. The owners need to do better for the cost of rent unless there only goal is making money regardless of how many move in and outs occur weekly.

Jo
Review β„–29

Streets are narrow and parking can be rough. The apartments are older, but they have been renovated so look nice inside. They are really nice for the area, but they seem to change companies and managers weekly so residents just do whatever they want and dont care about the property or following the rules. It was really going downhill for awhile, and when Greystar took over management again I was ready to give notice. That being said, Kristina has done such a good job that I am considering renewing after all. So far she is the best manager we have had since Ive been here and seems to be the only one who knows what she is doing. The people shes hired also seem to be much better. Samantha in the office is very friendly and the new maintenance team is attentive and courteous. History tells me it wont last, but I hope Kristina stays as the community really needs more consistency. Also, please fix the parking!

Em
Review β„–30

Just ok... not great, definitely needs work. The townhouse we rent has a great layout with the bedrooms on the bottom floor, which is great for when you have noisy neighbors upstairs. Plus, we have an attached garage which is fantastic especially since there is a serious lack of parking. The home itself is older and needs baseboards, cause the drywall is literally crumbling where the carpet meets the wall. The windows are single pane, drafty and have a questionable black something growing on them. The fireplace is wood burning, and a real necessity when it gets really cold, cause the heaters they have in here can’t manage to keep this place warm enough on there own. But you can’t close the fireplace vent, so it lets in a breeze when not lit. Some of the appliances are really cheap and our dryer makes a horrible squeaking noise like it’s gonna die any minute. The front door porch is a death trap, it’s covered with a vinyl material that is super slippery when wet. My kids and loved ones have slipped and even fallen due to this. I brought it up to the old manager but she didn’t do anything about it. The doors are really drafty, you can feel the breeze come in by your feet and lots of spiders get in this way too. In the fall the spider situation is so bad that we bought our own spray just to try to keep them out as best as we could. They replaced all the toilets a few months ago, but didn’t bother to clean/paint the wall behind it, so now it just looks really gross. But I guess all of this is what makes this place more affordable then others, cause you get what you pay for, right...However, I will say that the current manager, Melissa, is a gem... she’s the real deal, she truly cares and goes out of her way to help people. We need more people like her in the world. If I was just rating her, I’d give her a 5 star review. She really is trying to improve this place!!

sh
Review β„–31

I honestly want to comment on the review that was made right before mine. I am considering moving in here and came to read reviews when I saw the other persons review so I want to set the record straight.I was visiting a friend and witnessed the argument the reviewer is referring too and I called the police as well. It was really loud, disruptive and disrespectful to others that live close by. I also, thought someone was being assaulted. Why would you be upset that others tried helping when they thought you were being hurt?? Then you go online and write an unfavorable review because they stepped in to help??!! Then you put the maintenance guy down because he looks 17? So WHAT!! Hes polite and does great work. Not sure what thats all about. Anyway, dont be upset that people looked out for you, be grateful.

An
Review β„–32

I was very impressed with Tanner, He was kind and friendly . It appeared as he has worked at the property for a very long time, he answered all my questions. I knew if I moved in to Montclair Heights I would have someone I could depend on for all of my needs.

Br
Review β„–33

They have an awesome fitness center and tanning room and I was able to give up my gym membership. Sometimes parking is a challenge but management has given me a great reserved spot by my building. Maintenance is always quick and responsive even on weekends.

Be
Review β„–34

Great service! Outstanding staff so far! It looks like a great place to live! Thank you Candy!

Ca
Review β„–35

My roommate and I just returned from two days in Seattle looking at rental options for our soon-coming move. A huge shoutout to Samantha at Montclair Heights for taking all the time we needed to show us around the complex, and answer a myriad of questions about moving to and living there! She was very cheerful, helpful, knowledgeable, and personable. Her welcome and attention was very impressive.

De
Review β„–36

SINCE NEW MGT. ONLY HAVE GROUND MAINTENCE SVC. ARE DONE IN FRONT OF OFFICE AREANOT ACCEPTABLE. ONE REASON I MOVED IN WAS THE WAS THE ENVIRONMENTENVIRONMENT

Ch
Review β„–37

After spending $5,200 to void the lease and giving them the keys 7 days earlier, They tried to charge us $1,700 for extra months rent after move out. My boyfriend spent 2 months dealing with their customer service and them trying to validate the charge. After sending a complaint to the Attorney Generals office, they finally backed down. Definitely wasnt an enjoyable experience.

St
Review β„–38

Extremely dissatisfied and disappointed with this property as it seems that after getting rid of the old manager they simply brought in someone worse. It’s been a handful of times that I have come into the office and I see the leasing staff dealing with phone call after phone call and also the people waiting to get helped, some simply to ask a question. Monday I had to wait 20 minutes just to see if I had a package. Ridiculous!!! 20 minutes is how long it took for the gal in the front to finally free up to help me. The worse part about that is that a lady who appeared to be the manager approached me and said that they would be with me shortly and then goes into a office to sit there and go on what sounded like a call to a significant other as all you hear is laughing and talking about dinner plans that evening. The last few times all I hear is that the manager is extremely busy and can’t help us at the moment but I constantly see her there and on her cell phone. Makes it hard to believe when the door is open and her conversation carries all the way out to the lobby entrance from her office.I truly feel sorry for this property and company as I am happy with my apartment but not with the manager at all. Constant promise to call back and resolve but nothing gets done. Girls in the front desk should actually be the managers as from the looks of it do everything here and are actually wanting to help and listen to my concerns.Not sure who the new company is that purchased Montclair but they should definitely reconsider who there manager is. Atleast when the old manager Kristina was there she would return emails and actually help residents out. And from the looks of other residents coming in I know I’m not the only one that is disappointed with the way the manager is neglecting its residents. Stayed originally for the comfort of my apartment but will be leaving as soon as my lease is up.

Ch
Review β„–39

Moved here last month. It started off a nightmare due to the day i thought i would move in they switched owners. Previous management did not inform me of anything and it was extremely stressful. The new manager Danielle stepped up and did everything she could to help and make my move go smoothly. So glad she was here to help!Move in was great. Then the water damage began. Nice looking apartments could use some needed upgrade and remodel is needed.

Du
Review β„–40

I would give this place zero stars if I could. Worst management in the world. If you like for people to not following through with what they tell you, this is the place for you! Got a maintenance issue? NO PROBLEM theyll come fix the issue after you ask 23 times, and dont worry it wont be right when they finally fix it. Best advise, DONT do it, do yourself a favor and go somewhere else!

Ka
Review β„–41

Samantha was so extremely helpful when we went and looked at apartments! We love it here, and are so happy to call this little community home.

Ja
Review β„–42

Im sorry, but if you dont live on the property how can you rate them? Do you know the maintenance man personally? Do you know the manager? Have you had a personal encounter with either of them or experienced anything other than a visit? This site is to review a company and its staff, not to put your 10 cents in on a situation that you did not witness. I too live in this building and was here the day this happened. It was in the privacy of a home. Not in a parking lot, a patio or even in any public location on the property.As a business owner myself, I take peoples view of me, my company, my staff, and our ethics very very seriously. I think this is a perfect example of an invasion of privacy first and foremost, and then a terrible response to a misunderstanding. Shannon your review seems like yet someone else putting their nose where it doesnt belong. Cassandra is right. Her privacy was violated and I agree with her that the office handled this situation incorrectly. She and her family were embarrassed and now has someone who doesnt even reside here attacking her personal review of the companies staff and approach to their residents.I personally have not met the new manager, but from what I have heard from other residence she isnt the most pleasant person. As far as the property is concerned, there has been a lot of turnover here and maintenance does take a little longer than normal to respond. I will agree with Cassandras statement that Danielle and Rochelle were an amazing team. I would hope that the new manager can uphold their business model.--

Ca
Review β„–43

I applied to Montclair and within a day was approved and set up as a resident. Rochelle helped me out as I had tons of issues through the online app process and each time I had to call she actually answered! Such great customer service.

He
Review β„–44

I wish I could give this place a 0.This is the worst place We lived. Maintenance order are never taking care of. 🐁 spotted multiple times, management changes every time but never for a better one.I cant wait till my lease is over.

Ma
Review β„–45

I have a huge Thank you to Samantha Pletsch for all she did to get us our keys. πŸ’œ We love our new home. Thank you again.

vi
Review β„–46

Excellent place to live 100% recommended.

Fa
Review β„–47

I have lived here for a 18 months. I havent had any issues and the new manager is great!

B
Review β„–48

DO NOT LIVE HERE.We moved in October and we were missing light fixtures, medicine cabinets were broken, and they were painting the outside doors. None of the fixtures or cabinets have been replaced even though we were told they would be by the end of the week. When they painted, they removed the seals on the door. They removed them by pushing the seals through when the door was shut and locked, therefore breaking the deadbolt (the only form of lock on the doors). Our door now either doesnt lock, or our key wont turn in it from the outside so we spend up to 10 minutes trying to get in to our own house. When it rains or they pressure-wash the balcony outside of our apartment, the entire floor floods.The mailboxes have been broken into multiple times with mail stolen. They then stay broken and open for weeks.When you call the office to try and get something fixed, they say theyll send someone out (if they even answer the phone and you dont get disconnected) yet they never do.We were told we had 1 spot included in with our apartment and we could pay to have another. Come to find out, 23 only have 1 spot that we have to pay for, and the original one we had is not actually ours. There is hardly any guest/unassigned parking.The floors in the kitchen/dinning room (probably the entire apartment) are not level. Our cabinet full of dished and glass bottles nearly fell over shattering everything. Even if you have one of the remodeled apartments it is not worth it. $1835 for a 2 bedroom? No thanks.

Ja
Review β„–49

There is no guest parking to speak of and very limited resident parking! At the very least 4 times per week someone parks their vehicle so that it’s blocking my entrance to my garage and it’s a tight squeeze for me to either enter or exit my garage or they will park their vehicle directly in front of my garage so that I am completely blocked from entering or exiting my garage!!! My next door neighbor smokes marijuana practically every-freakin’-day and she ridiculously believes that if she smokes it in her downstairs bathroom with the bloody-fan on the smoke and fumes will magically dissipate! Thanks to her ridiculous belief my apartment smells like marijuana!!! Maintenance response time is practically nonexistent! Don’t bother putting in maintenance requests as they will most likely be ignored or if repeatedly requested it will be handled sort of!! Reaching someone in the front office is impossible either by phone or in person. On several occasions I have called the office and left voicemails that go unanswered and I have actually only successfully found someone in the office (in person) in February one time (out of 5) and she was a temp that could not help me! I have been a resident of Montclair Heights for almost 2 years and when my lease is up on June 26th I am gone!!!Be sure to check us out on any of the sites below!CHECK US OUT ON GOOGLE

Je
Review β„–50

Beautiful townhomes. Parking spots are limited is my only complaint. They have a nice gym also

Je
Review β„–51

After leaving this property and paying an amount of $4,893 for an early lease buy-out. We still are still being charged $761. If this scares you, please read on..We left May 7th, inquired about our damages on May 30th, and have till this day (July 29th) waiting for a response on a $761 charge that has no clear explanation; besides being on our resident ledger and saying pro-rated move-outThe place wasnt bad to live. It does get a little loud at times and parking was terrible (we had to rent a garage be on-street was insane). But for the price, we thought it was good.Our exchanges with management was good but man, do have a high turn-over rate. In our 6 month stay, we saw two groundkeepers, and 4 team members of management introduced and/or replaced.Despite all that, we wrote a 5-star review; which we thought its wasnt a bad place to live.We are now dealing with account receivables from Greystar. This mean the one question we asked over 2 weeks ago is a game of telephone where our account rep gets a hold the property and waits for a response. And we are still waiting.Moral of the Story:No amount of money is worth this kind of hassle we are dealing with now. Trust me (TRUST ME), I am only seeing this through based on principal.Of course, they will response with we are sorry for the inconvenience and take care of this matter. Probably even drop the charge for me because of this review. But you have to ask yourself, as a person reading this review right now - Do I really want to go through this amount of hoops just to understand my bill?Dont waste your time, risk your money or credit on this place.Its.. Not... Worth.. It.

va
Review β„–52

Section 8 has taken over.. trash everywhere.. kids playing in driveway.. trashy section 8 neighbors drunk yelling and fighting all night.. visitors blocking your parking spaces...they change management every 2 months so you never know anything..weirdos walking around tweaking all night.. save your money go elsewhere.. you will regret moving in

Ca
Review β„–53

I gave this property a 5 star rating back in May when I first moved in and now I wish there was a NO STAR rating. Danielle and Rochelle are gone and they new manager Christine or Kristina is rude and VERY UNPROFESSIONAL. Maintenance request take forever because the maintenance man they had quit. The maintenance manager is 17, if that and called the cops on my sons father because we were arguing. LITERALLY arguing like normal people do and the police showed up because they were told I was being physically assaulted which was false. When I called the office to express my disgust the managers response was well is the gentleman you were arguing with on your lease? Completely irrelevant to the situation. I made the mistake of telling her we are friends with the old maintenance person and I feel she now has a personal issue with us because of it. Danielle and Rochelle went above and beyond for the residents. They genuinely cared. Phone calls and emails were always answered. Maintenance requests were addressed quickly. I have a new fridge sitting in the storage that I was told she wasnt sure was mine and now I dont even want maintenance in my house!! I cannot wait until she is replaced or my lease is up.

va
Review β„–54

I lived there for exactly 10 months and wanted to move out within the first month. When I moved in there was a closet door missing in the master bedroom, the garage had trash in in from previous tenants. Also, the counters in the kitchen were coming apart and this was the newly remodeled townhome DONT WASTE YOUR MONEY! Management changed every month so it literally took them 6 months to fix my closet doors after I emailed corporate they finally got back to me. They also never return your messages and I had to call them 5 times before they answered. By far the worse place I have ever lived in. Dont waste your money! Also, there is never parking for your guests. They keep adding numbers to the visitor spots If, I could rate them a 0 I would!!!!

Ke
Review β„–55

I would give this place a negative zero star if i could. It has been a absolutely a nightmare living here. The parking situation is ridiculous. The lot is always full. CHEAP everything breaks easily...

Fl
Review β„–56

Probably the worst place ive ever lived. a different property management company runs the place every month, they straight up lie about how much your rent is, and literally no one will call you back. you do not matter to these people, only the exorbitant amounts of rent youll be paying matters. signing the lease with this place was the worst mistake ive ever made, and i cant wait to get out of here in 8 months.

ka
Review β„–57

Reserved parking spaces, old modeled apartments

Mo
Review β„–58

I hate this place, So bad management.I would give this place a negative zero star if I can only they care about money, finaly Im gonna move next month .before I move Im gonna complaint in the fair housing partners of Washington state .DO NOT LIVE HERE.

La
Review β„–59

Dont do it. Not worth the money.

Qu
Review β„–60

This apartments are so lazy last year they barely cleaned the pool and they are so slow in work I wouldn’t ever love her if I were u

Ca
Review β„–61

This lady is kidding right?

Ne
Review β„–62

I love it!

Ti
Review β„–63

Rude and unprofessional management.

Ir
Review β„–64

Worst place to rent

Ir
Review β„–65

No visitor parking!!!

Information
73 Photos
65 Comments
3 Rating
  • Address:2223 Benson Rd S, Renton, WA 98055, United States
  • Site:https://liveatmontclairheights.com/
  • Phone:+1 425-277-9434
Categories
  • Apartment building
  • Apartment complex
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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