First off the guy was 45 minuets late. Had to leave to go and get material. They did a poor job with several drips and just a general poor appearance. We had to leave our house for 3 days as it was our only shower. They scheduled to come out and fix it. The day came and they blew us off saying they had a job at a hotel that they were stuck on. The second time we were scheduled the guy had his sprayer stolen and could get out. They refused to send someone else out to fix the original persons mistakes refinishing the tub. After trying to reschedule a third time. The lady on the phone was rude and had a hard time understanding we were staying at a hotel so we would have a shower. We couldnt keep rescheduling. The lady seemed frustrated with the situation but could do nothing to resolve the situation. There are plenty of other companys that will appreciate the business not treat you like a burden.