For the first time, my kid only went to two classes but had to pull out from the 7-class course due to emergencies and I apologized hoping they could forgive us and arrange for a credit towards the future classes. All I got is a cold “no” per policy. What kind of business model is that? I don’t feel respected and any mutual understanding. Will never recommend and go back no more.See owners response below which showed that it is all about money they care about (not the kids, not the education!). We did not know there would be a conflict when we signed up for the class and most businesses would be okay with one time exception since it was truly an accident. The homework emails are not helpful without the class, btw.In their email, it also says this is no different than if you go to a movie theater and leave before the movie ends which I find the analogy unethical, inappropriate. A better one would be if people buy a 7-pack movie serials and only get to finish the first two, what would happen to the rest five? Yes, we would get a refund or choose to watch other movies instead.Thanks for removing my email from the list, owner!
I am very happy with the Ellipsis math program. My son enjoys the weekly math lesson and continues to be challenged at his math level each week. Ellipsis requires an annual assessment to make sure kids are placed in the appropriate class that fits their ability-level, regardless of their grade level. They also offer various different locations which I find very convenient. Its a great math enrichment program thats really worth the money! I hope to join their math and coding summer camps this year.
I spent two years with the math program while at Rockwell Elementary and went to several math competitions. I thoroughly enjoyed my experience and Ellipsis helped me and my team to win several awards. I now have a solid foundation in mathematics and lifelong friends thanks to Ellipsis Academy!
Edhi is one of the best teachers we’ve met. Very patient and knowledgeable.
My daughter had a great experience!