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Summit Cleaning & Restoration
688 SW Veterans Way, Redmond, OR 97756, United States
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Summit Cleaning & Restoration

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Je
Review №1

Summit was one of two companies bidding on the duplex flood restoration and was approved by Nationwide Insurance Company. Jeremy Borg is a natural leader with integrity, honesty, attention to detail and time management. He is a brilliant negotiator in bringing about the best results for not only the property owner but the tenant as well. He hired Premium Plumbing which performed a stellar job along with repairing a sink clog that was not part of their contract. An extra gift for the tenant. Lonnie performed the laminate and baseboard repairs with excellence in addition to stabilizing the clothes dryer imbalance. A simple act of kindness for a non mechanically gifted person. Summit is a company I would highly recommend for any restoration, repair, reconstruction or remodel. They bring the atmosphere of long time friends in a professional setting.

An
Review №2

Our laundry room flooded and I was lucky enough to call Summit Cleaning and Restoration. Ben came out right away and with his expertise and problem solving skills was able to save our wood and ceramic floors. Sheri in the office is amazing at her job and kept us up to date with the process. They made a difficult emergency less stressful. I cant recommend them enough! Its nice to know that there are honest, reliable companies that take pride in helping homeowners with emergency repairs.

Ka
Review №3

Lonnie and Todd were great. Very professional and attentive.

De
Review №4

Lonnie and Morgan are wonderful! They took the time to explain everything and answer our questions. They are efficient, professional, thorough, and friendly. We enjoyed having them access our water damage and the peace of mind of their detailed work. If ever in need of water damage accessment or restoration, request Lonnie and Morgan!

Ri
Review №5

Had a basement floor dryrot issue:We were VERY happy with the work and the end product.Jeremy Borg was the lead. Was a very personable, communicative and prompt supervisor. He kept me adequately informed of the work, schedule and plan as the project progressed. Always gave me options to discuss before they advanced. They adequately addressed any issue that we had raised.The crew was also very nice, polite and also addressed and explained their work as they progressed.Made certain that they had addressed everything and cleaned up the work area before they left.We HIGHLY recommend Summit Cleaning & Restoration!

Ia
Review №6

When Morgan came out to look at the flood (that an incompetent plumber caused) at my house, she knew her stuff. The plumber was saying to just replace the ruined carpet and let things dry out on their own.Well, Morgan explained everything to me and sure enough, when she tore the drywall out during demolition, room after room had black mold growing in the walls. The prompt, friendly service was also knowledgeable! Thanks, Summit!

G
Review №7

Always there for us - at the spur of the moment! Able to handle multiple projects at the same time with no delay. Quality sub-contracting. This is the company you want to be on your side at your time of need!

Kr
Review №8

Summit was fantastic from start to finish during a very stressful water leak. Ben showed up only 30 minutes after I called late on a Thursday night, set up his equipment, and worked in an efficient, calm manner. Tank checked on us throughout the week, and Justin was amazing at replacing our floors, painting affected areas, and taking his time to match everything precisely to our existing colors and baseboards. Jeremy headed the restoration team and has always been kind, responsive, and just simply amazing. We can’t recommend this company more highly for any of your house needs!

Sh
Review №9

Our call was answered late in the evening and Ben was there promptly the next morning. Ben did such a great job communicating and getting everything done in a very timely fashion.

Ch
Review №10

Lonnie was fast and did a great job.

Je
Review №11

These guys really come through! Theyre quick but thorough when theyre on the job. Theyre friendly and professional. I was gone for 6 hours and in that time, they made amazing progress. David and Morgan and everyone else who worked on our house and worked hard like these guys, deserve a raise and your business if you find yourself needing them. Highly recommend.

Mi
Review №12

My service tech name is Lonnie. He did a great job and was very professional.

Vh
Review №13

I loved my experience with Summit. They were very helpful and understanding of my situation. My insurance declined coverage so everything ended up being out of pocket. The project manager worked with me on keeping my cost within my budget. Justin was very professional and responsive with the dry out and tear out process. Loni and David were amazing! I had tons of questions as I wanted to learn about the construction process. They were very kind, patient and willing to share their knowledge with me as a wanna be DIYr 😊. Thank you guys for being so Awesome!! I would highly recommend them. I hope I never have another water leak again, but if I do Summit will be my first call. Thanks for making it a wonderful experience during a difficult time.

Je
Review №14

I had the misfortune of discovering a leaky pipe in my main bathroom. And did some quick calling around and thankfully got the name of Summit Restoration. From the moment I made my first phone call (thank you Sheri!) to the final inspection I was nothing but pleased and thankful for the experience and craftsmanship behind Summit Restoration. Justin came in and was able to handle the demo drying and clean up like a professional. And thankfully my project manager Jeremy was so knowledgeable, kind, and respectful. I would go back to Summit again without hesitation. Thanks so much!

Jo
Review №15

I have been equally impressed with the response time, quality of work and the impressive communication Summit Restoration has provided for us, not to mention peace of mind. We had just left town for an extended trip when we received a call that a rental property we own in Bend had a flooding incident with a concerning amount of water damage. Sheri was especially helpful to us in the process, reassuring us and going out of her way to give us updates, understanding our concern that we could not be on-site or in the area while the renovation and demo work was going on. Sherri and the team at Summit Restoration helped turn a difficult and stressful situation into one that we had complete confidence was in capable hands and was being incredibly well managed. Highly recommended for any water damage related needs.

Ke
Review №16

Summit was very professional, responsive, detailed and did high quality work when conducting a reconstruction job after my laundry room flooded. Bryan, who did the estimate and oversight during the various stages of the reconstruction was very responsive to my calls and texts, specific requests and concerns, timing and follow through. Summits in-house crew and subcontractors were skilled, friendly and accommodating to my timing requirements and household particulars.At close out, Bryan took the time to go over details on the final billing which left me with a clear picture of charges and their relationship with my insurance companys final settlement.All in all, a very good experience after quite a challenging household disruption from the flooding event.

Ke
Review №17

I own and operate a property management company in Bend and have used Summit Restoration for years. My go to person is Sheri. Sheri has always provided me with top notch service. Sheri is organized, responsive and is very personable. The entire crew has always given me great service. They are always my go to restoration company and in my business that is a requirement or I move on. I highly suggest using Summit for restoration needs and ask for Sheri, she is AWESOME

AM
Review №18

After having a disastrous experience with a prior restoration company, Bryon Malitz from Summit Restoration told me that he would take care of all of our repairs. Bryon was thorough and monitored his teams work to make sure that they were making proper repairs and they didn’t miss a thing. So thankful for the professionalism and care.

Br
Review №19

Took care of our water leak quickly and efficiently. Minimized damage to surrounding area in order to allow builder to do repairs. Ensured builder properly repaired what was required to do it right. Thanks Ben and team!

Ha
Review №20

We have had the very best experience with Summit Cleaning and Restoration! We didn’t know what to expect at first, since we are a family with 2 young children and a big hyper dog, and we had to continue living here while the restoration took place. But it is currently going way smoother than I expected, and all of the men working on our house have been amazing!Lonnie, Dave, and James have all been super friendly, efficient, knowledgeable and hard working! Casey, who was our first point of contact has been amazing as well and really made us feel at ease with answering all our questions and listening to any concerns we had before the restoration process started, as well as being here through the whole process and checking in to make sure everything is going according to plan. And although everyone has been wonderful, Dave has gone above and beyond and is just an overall kind, hardworking person who you can tell enjoys his job and does his very best to accommodate his clients and wants to make the process as enjoyable and efficient as possible.And before the restoration team came in, Jeremy who handled drying out our water damage, was great as well! Having water damage and a pipe burst is definitely unexpected and not fun at all, however we are so thankful that Summit Cleaning and Restoration was able to come the next day after we called to start drying out the water damage and start setting up the process for restoration.I highly recommend Summit Cleaning and Restoration if circumstances arise and you need this type of service for your home.

Em
Review №21

Wow! Summit Restoration really did an outstanding job for us this week when we had a plumbing issue that resulted in a nasty clean-up job in our crawl space. After receiving a referral for Summit from our plumber, Morgan was able to make it out the same afternoon to assess the situation and provide a quote. She was so friendly and respectful of our home, and gave us confidence that the job would be done right. Many thanks to Ben and the crew for doing such an efficient job with the clean-up! We are so thankful to Summit for all they did for us, and would recommend them to anyone!

Ni
Review №22

A very positive experivence during an unexpected, challenging time. Our hot water heater flooded our home. Summit was the company hired to fix the crazy mess and damage. Every crew member from the start was not only kind but patient, informative and professional. The techs were so speedy with everything they did to begin the process, Justin thank you! Through every step of the restoration the project manager Bryon Malitz was by our side. He was easy to reach, personable and meticulous. Our floors turned out BETTER than the new flooring that was put in only a few months BEFORE the flood! I couldn’t believe it, still can’t!Our family is beyond grateful to Summit Cleaning and Restoration.

Ja
Review №23

Summit Cleaning & Restoration came and cleaned the carpets in our Hospice of Redmond building. We were on a tight timeline, they were responsive, kind, professional and our carpets looks fantastic! Truly appreciate their partnership within our Redmond community!

Ja
Review №24

Hey JoeyI had a small leak in an upstairs bathroom which, over a period of approximately 6 weeks, saturated the adjacent master bedroom carpet and tile in that bathroom. It then drained down the wall into the underlying bathroom and saturated the subfloor beneath the tile floor and extended into an adjacent bedroom wall and carpet.My experience with Summit Cleaning and Restoration was very positive. The mitigation went quite quickly and professionally. Ben handled the work with a couple helpers and did a thorough evaluation using state-of-the-art equipment to identify exactly where the water went.I then worked with Jeremy who went over the repairs needed and helped me identify sources for carpet and tile replacement. The carpet and tile were replaced by very competent personnel and in a timely fashion. I had an aggressive completion date due to previous commitments and the work was completed to meet my commitment, ultimately, by working (final cleaning) into the early evening on a Friday.As a bonus, Morgan did an excellent job cleaning up my place even better than before the damage occurred. Im quite pleased with the response time, the full team of people involved, and their professionalism, work quality, and the cleanup was stellar. Couldnt have asked for a better overall job.Well done!!

Da
Review №25

A small part of my house flooded and my home owners insurance sent Summit Cleaning out to do the repairs estimate. They were very responsive and made the process very smooth for me. I got to pick out the materials that I wanted in my home and made a deposit so that they could get started. When the materials were available after ordering the flooring, all the repairs were completed within a week! I paid some out of pocket to do a little bit of remodeling along with the repairs. The original out of pocket that Jeremy quoted me remained the same all the way through to the end! They also had a company shampoo the carpets once the work was done so that it was clean after having all the contractors go in and out! I highly recommend!

Ta
Review №26

Ben Snell, Certified MIT Technician, inspected our floors that weredamaged by water. He was professional, friendly and knowledgeable.Excellent service. Would highly recommend Summit Cleaning & Restoration.

Em
Review №27

Always friendly and going above and beyond!

Ka
Review №28

Summit Cleaning and Restoration provided fast and courteous service. When we need air scrubbers during the smoke event from wildfires. Summit provided Brookdale Bend with the equipment needed to keep our environment safe. Thank You Summit for helping to keep our residents safe.

Pa
Review №29

I would highly recommend Summit. They are very professional and helpful. Lonnie worked hard to make sure everything was completed to my satisfaction. Casey was always in communication with me and supervised each project to its completion. I really appreciate the help this company gave me.

De
Review №30

This is the second time we’ve used Summit Cleaning and Restoration. I couldn’t be happier and will never use another company. Easy to work with and prompt.

Ca
Review №31

We are pleased with the work performed by Summit Cleaning and Restoration Redmond, OR. Very responsive to inspect damages in my home and provide estimate. Summit was very helpful throughout the insurance claim process. Once the work was authorized and funds granted by insurance company, Summit acted quickly to mitigate, hire subs as needed, and then restored back to better than original form. Communication was great throughout the project with all involved acting professionally and with a sense of urgency. Billing was fast and payments simplified. Would recommend and use again.

Co
Review №32

Jake and Jeremy did an awesome job throughout the entire process. I couldnt have asked for more.

Es
Review №33

We appreciate there service I would recommend them very much

Be
Review №34

Being employed in the flooring business, I deal with a lot of contractors and restoration companies. Among that group, I feel that Summit Cleaning and Restoration is top tier in their professionalism. No matter the crew member, whether it is Jeremy, Melissa, James, or any of personnel, their level of care and detail is unmatched. In addition...they are just good people. :-) I enjoy working with them and find it absolutely refreshing how well they take care of their clients. Curt Garner

Ma
Review №35

This company was referred to us from our insurance company, I had never heard of them and honestly was a little leery! We had an unexpected leak/flood in out kitchen and were very quick to respond! They were professional, down to earth, listened to our concerns and ultimately turned a disaster into a blessing! I would definently recommend them!

Be
Review №36

So happy that Summit Clean is here in Redmond/ Central Oregon area now. We used them when we lived in Monmouth Oregon and we were so very happy. They did a wonderful job. Now that we live here in Redmond, I’m so glad they’ve opened a shop over here. I don’t need them yet but if I do I’ll have no doubt it will be done right.Thank you Summit CleanRebecca T

Ma
Review №37

Summit Cleaning and restoration is a top notch restoration company in Central Oregon. I work with a local insurance agency and we refer work their way all the time. Recently they picked up the slack for us on a restoration job when another company had dropped the ball. They are always very friendly and professional and they know what the heck theyre doing. Go with these guys if you want the work done fast and correct the first time.

Sh
Review №38

The team at Summit was amazing! They showed up on time and answered every question with professionalism and respect. They worked hard to find the best replacement for our flooring, did a great job on the install, kept everything clean, and finished on time! I had an Open House scheduled prior to our water damage and they worked so hard to finish everything before it. I was completely impressed with the entire crew and would use them again in a heartbeat! Special shout out to Melissa and Ryan who both were absolutely fantastic!

ka
Review №39

Very fast to respond to my initial emergency. Summit continued to be very good communicating when work would be done to myself and the tenants. Every step of demolition and restoration was done efficiently, high quality and by nice people. I did not encounter anyone that was not exceptional at their job.

Ch
Review №40

Jason is a true professional who offers solutions and gets the job done right the first time.

Ru
Review №41

Summit Restoration is one superbly managed company, and I cant say enough positive things about them. Its refreshing to experience a company you realize you can trust to come through for you, and Ive found them to be very professional, friendly and trustworthy.Weve used them twice now this winter here in Bend; in November we had a water pipe burst under the house, and they came out promptly, got the pipe repaired, and restored all areas affected. Ben, Peter and Justin were all very professional, courteous and friendly.Then on Christmas Eve, our water heater gave way (in the house)... being a weekend and a holiday, getting emergency service from anyone was nearly impossible, but Summit came through again. We had water damage that went across our living room, under the wall into the master bathroom, and into our bedrooms walk in closet, so fairly extensive damage. With Kimberlys expert coordinating and excellent communications, the mitigation team got right on it, again with Justin, Ben, Peter and Autumn. Great crew.Then the restoration work began, with Christian, Ryan, and John working tirelessly to replace flooring and sub-flooring, parts of walls, and more. Christian worked expertly with our insurance company, and Ryan oversaw the restoration and getting us the flooring we needed, and did a superb job finding just the right products. John Davis did nearly all the actual restoration work, again with top notch quality and expertise, honesty, and trustworthiness. Exceptional craftsman.Every single person from Summit has been friendly, honest, cheerful, and have more than earned our trust and confidence. From Kimberly and Sherri in the office to all who were involved, they are professional, friendly, and real experts This clearly reflects great management, and the company obviously chooses the very best people to hire. Sincere thanks to every one of them!

ph
Review №42

We had a garage fire in July of 2019 and the summit crew was there the same day. They had to take the garage down to the studs, re-shellac, re-drywall and re-texture. They did an amazing job an excellent quality. I would highly them for any kind of restoration work.

Ri
Review №43

Summit Cleaning and Restoration is a good company.They treat you well and are very prompt. They do a great job in cleaning and restoring.

au
Review №44

This is a great place - very professional, fast, and very helpful. They go over and beyond the call of duty and are very knowledgeable with what they do - will never hesitate to refer customers to them.

Ta
Review №45

They were very easy to work with and resolved the problem quickly! Will be using them again in the future!

Mi
Review №46

Very Friendly Professional Crew.Great work, fast service! Here at Brookdale we call on them quiet often, and they always come through! Thank you Summit Cleaning & Restoration

Ka
Review №47

Awesome job, Morgan was super helpful and very pleasant to talk to!

Ch
Review №48

Best in the business would highly recommend for your restoration and repairs. Great family business with growth and professional development for employees.

Eu
Review №49

Everyone we have worked with at Summit Cleaning & Restoration is wonderful. They are always quick to respond and take care of us! Shilo is our technician and Mariah is our account manager and both are great!

Le
Review №50

I had storm damage that Id been waiting over 3 months for my HOA to repair. When I contacted Summit it was done in less than 2 weeks. They are very professional, always on time and a pleasure to work with. Ryan who did the actual repairs did more than I expected. I highly recommend this company!

St
Review №51

I have used Summit for over two years now and they are quick to respond, professional, and very accommodating. Also very competitive in their pricing.

Am
Review №52

Very professional.... Fast... Knowledgeable on what they do.... Friendly.. love them

Ma
Review №53

We had a leak under the building. Central Oregon Heating, Cooling, Plumbing recommended we contact Summit Cleaning and Restoration.Within 2 hours of the call Jason showed up. Jason was wonderful, came in assessed the situation, came up with a plan, implemented it and he had it resolved by the end of the day. Thank you so much for taking such good care of us.

Am
Review №54

We had a pipe burst and came home to a flooded front room. Summit has been amazing. Jason and Tank have helped easy our whole situation with ease and letting us know that we will be taking care of. They didn’t come in making me feel like they would pull a fast one on us because we were in a very vularable situation. We had used serve pro before and absolutely had a horrible experience. I will recommend Summit to anyone in need of services in the future and or if we ever need them again.Thanks again Jason and Tank for your very professional, extremely hard working and genuine help!!

Jo
Review №55

Summit Cleaning and Restoration is very responsive and always professional. I would highly recommend them.

Ri
Review №56

They did a good job. Arrived promptly to help us with a water leak. Got equipment set up to dry out carpet and were very courteous and professional

Ir
Review №57

Very professional and puntual

Be
Review №58

They responded immediately and professionally!

Wi
Review №59

Referred by our insurance company,Mold in our attic.Fast service, resolved promptly.

Mo
Review №60

Marylou and the rest of the summit crew rock!

Information
73 Photos
60 Comments
4.8 Rating
  • Address:688 SW Veterans Way, Redmond, OR 97756, United States
  • Site:https://summitclean.com/
  • Phone:+1 541-389-1258
Categories
  • Building restoration service
  • Commercial cleaning service
  • Fire damage restoration service
  • General contractor
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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