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Salernos Servicenter
609 3rd St, Redlands, CA 92374, United States
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Salernos Servicenter

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Do
Review №1

Came in thinking I had a busted radiator hose but turned out 2b heater cooler hose & the cooler it self . They informed me about the situating damage along with a couple of minor adjustments which Ive been putting off. So with a reasonable price I got a few things fixed 4 the price of one. I found their customer service quite warming and informing . They didnt charge a storage fee either. My car runs better than I drove it off the lot. Thanx guys found me some new friends/mechanics. See ya soon 4 my oil change.

Ja
Review №2

A great bunch of guys work here. And they are honest about what needs to be done to your car. I definitely recommend if you want good work at a fair price.

Sh
Review №3

If you need a brake and lamp inspection I recommend elsewhere... $65 to tighten a couple nuts that were tight before I took it here, or fail the test a second time through them. Sure their inspection price is on the cheaper side of things but expect to fail at least once and need a retest

Do
Review №4

Salernos is our go-to service center for our delivery truck. They know how to repair it and do it right every time. They are reasonable, trustworthy and as honest as the day is long. Couldnt be happier.

Ju
Review №5

Even though it was new years eve and they could have told me no like five other places did, they took care of my car anyways. I have obligations that require my car and needed it fixed and they did an amazing job. Clear communication, very nice, personal, and car came back with no issues, id highly recommend going here 👍

Ju
Review №6

Havent had work done yet. They dont give diagnostic prices over the phone so I had to go in to find out. ($150) I think the price should be given over the phone. Its not like a quote on a repair n parts, its a set price.

Tr
Review №7

Great honest garage with an owner who goes above and beyond to make customers happy.

To
Review №8

Came in with a flat, ruined tire. I was on the road with my spare in no time. Mark was great to help me locate new tires as I was traveling from Arizona to family in CA. I’d definitely be his best customer if I lived in the area. Thanks, guys, for kindness and good work!

Sh
Review №9

We are very happy with how professional and friendly they were. Plus they called to approve work and prices. Well definitely be coming back in the future.

Sa
Review №10

Do NOT trust this place. They clearly have incentive as an inspection shop doubling as a service center. Took a vehicle to Salernos to be inspected, it took over 4 hrs. They falsely claimed that a $600 repair was necessary . Went to 2 separate shops for a second opinion. Both shops said the necessary repair was total BS and that this shop is known for doing shady $hit like that.

Ro
Review №11

Great spot to get your smart start ignition calibrated!! Friendly professional. Will bring other cars for service. Seems like a good honest team! Thanks guys!

TC
Review №12

Unfortunately this was the most dishonest place ive ever taken my truck to. Do not leave your vehicle here. Stay with it. Dont let them do unauthorized vehicle checks/service. Dont give in to their scare tactics if you dont want them to do the work.

Vi
Review №13

Chris hung up on me mid sentence 😑 Would be safe to assume their quality of work is just as poor as their customer service. Thanks any way ✌

Li
Review №14

I was on my way home to Phoenix and my car started acting up. I googled local repair shops and found Salernos. They were closing soon, so I was hoping they had time to fit me in, they also had great reviews, so I called them up.They were really great guys! I felt very comfortable as soon I got there. They have a no BS approach and I truly appreciate them helping me despite being so close to closing time.I was able to get back on the rd that evening and get home!

Mi
Review №15

So my backstory is that I needed a pre-purchase inspection for a car. Found a car that I really love but I was a little skeptical on the quality of the car. Im a bit of a handyman myself but I wanted to get it checked by a professional mechanic. I found Salernos online as it was already highly rated and figured Ill give them a shot.Now, dont be put off by initial impressions when you pull up. These people are the real deal. Theyre ASE-certified and been around since the 60s, which must mean for something. Think about it, a local privately owned shop thats been around for over 60 years. You cant stick around that long if you burn customers.So back to my story. I just needed a quick inspection. I showed up without an appointment; I wasnt expecting a service immediately. Chris, one of the mechanics, offered to drive me back home. And I thought what, is this car gonna stay overnight or even over the weekend?Nope. Inspection was gonna be done that day. The offer was to just take me back home for my convenience. This is what a family-owned business is all about. They offered to rotate my tires for free because my front tires were a little worn compared to the rear. Youre not gonna get small gestures like that at a brand dealership/mechanic shop.My future car passed with flying colors. They caught some stuff I didnt catch and mentioned things I too also noticed.Im a big fan of supporting local businesses and this is definitely those businesses you should check out. If you havent been here yet, Id give a them shot too; You wont be disappointed.

Ed
Review №16

My Land Crusier started overheating on the freeway, found these guys right off the freeway exit. They were very nice, helpful and honest. Got my car fixed and back on the road.

Da
Review №17

Very nice people. The owner was easy to talk to and provided excellent service.

Ga
Review №18

Salernos gave me an appointment immediately, even worked over a holiday so I could get the car back in time for school. The price was reasonable and they showed all the parts they replaced and explained why. I highly recommend them and will use them in the future. Im disappointed with other dealership repairs. So glad I found Salernos.

Ya
Review №19

We rented a truck, the price is the best price in town and they gave very friendly service!

Ha
Review №20

Very helpful great service glad we found Salernos

Ch
Review №21

Honest people. I had a flat and had to use the donut spare tire. It also went flat and a local dealership told me these spares were disposable and that I should buy a new one for $700. Salerno was fixing my tail light and noticed the flat spare. They fixed it for free. I found my new Auto Shop.

Sa
Review №22

I have been doing business with Salernos for over 20 years. I know that when I drop my car off to be inspected or repaired, that they will repair it correctly and put it back to the manufactures standards. They are trustworthy, friendly, and honest. All the mechanics seem to be certified, are very knowledgeable, willing to explain, and even show the repair process. It is a family owned business that will treat my car and myself just like a family member. I recommend them to all my friends and family.

Be
Review №23

AUTOMOBILE SERVICE & REPAIRI service my Mercedes Benz at Salernos, I have been a customer for years now and finally getting around to writing a review. When it comes to car repair and maintenance centers around Redlands, this is the best place! Old School They do a thorough evaluation of my car, no matter what service I am there for. They will remove the tires to check the brakes, inspect air conditioning, tires and tire pressure, windshield wipers, engine mounts, air filters, almost everything, keeping records of what they see. Salernos really knows my vehicle and keep it serviced for me. They are honest, never feel pressure to do any service I am not ready to spend the money on at the time, and they are super knowledgeable. When I am talking cars with people, I always highly recommend Salernos in Redlands for auto service.

St
Review №24

Hi. I purchased tires for my truck and the service was wonderful. Mark was very helpful and friendly.i would recommend Salernos as they are an honest enterprise and do the job in a timely manner, keeping you informed of whats going on all the time.

Di
Review №25

Qualified techs, fair prices and friendly people. Bailey is a great greeter. 🐶👍

To
Review №26

Yeah just checking on a few things Ive done a few over the past 12 years Ive watched them expand and its pretty amazing theyre nice shop now great customer service

El
Review №27

I went to Salernos for a 2nd opinion and was very happy i did. I saved thousands compared to the first quote i was given. Mark was knowledgable, took the time to explain everything, and spent my money as if it were his own. I am so thankful that i took my Tahoe to Salernos and i will definitely be returning. Thanks again Mark!

He
Review №28

Had car troubles on the way to Indio. Pulled in and was helped. Very freindly and knowledgeable. Great place!

He
Review №29

Great people with a really good price

He
Review №30

Mr Salerno is a cool guy. Recommended.

ro
Review №31

They really take care of your car.

Ca
Review №32

Delivered a Penske truck rental at 1.5 hrs before the time specified on my contract. Gate was closed except for a walkway and discovered the office was locked. I found the owner and he stated he was closed. His attitude was poor. I did not see a self-service lockbox. If he had not been there I would have had to leave the truck on the street. He stated I needed to go online and see that he was closed on that day, despite what my contract said. I was able to leave the truck, but was not satisfied with the service.

La
Review №33

Mark is knowledgeable, friendly, honest and I recommend this place!

Ho
Review №34

Good auto repairs.

PA
Review №35

Good mechanics and prompt service.

Ke
Review №36

Great service

Information
14 Photos
36 Comments
4.5 Rating
  • Address:609 3rd St, Redlands, CA 92374, United States
  • Phone:+1 909-792-3453
Categories
  • Auto repair shop
  • RV repair shop
  • Tire shop
  • Truck rental agency
  • Truck repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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