Great service. Not crowded. Friendly staff. I left a notebook there n someone was kind enough to put it in the safe and find my cell # to call me!!❤
Great friendly service. In and out very fast
We called AAA to get our Car towed. They sent their 3rd party tow truck to tow our Car and damaged our front bumper. It was perfectly fine until the driver damaged it. We got a quote to fix it for $1000. AAA offered us $500 and told us pretty much take it or leave it. How is that fair?
Outstanding service - taking care of things and asking the right questions to save me a future trip. (love this) Davie was so helpful and professional - shes a keeper!
The AAA Redlands office has excellent customer service. I went to deal with some DMV matters today. Ruth is very patient and wise, which saved me the time to go again. thank you very much.
This AAA location is very quick and efficient, had an amazing experience with their insurance specialist Elvira C., she was very helpful and informative which made the experience a 10/10 for my brother and I.
28 year member. I have never had a bad experience with AAA. Always glad I have it. Sometimes very glad!
This location is great. You can get all your DMV stuff done there, get all your insurance needs met, and though Ive never used any of their travel services Im sure you can get those needs met there also. Ive never waited long either to get things completed.
Awesome! We had to deal with DMV stuff however, going here made it very easy and the staff was awesome and cheerful..
Very helpful quick and easy I was in and out within 15 minutes staff was very friendly
After an hour plus drive down to register a new vehicle, I was happy i got Mr. Dale. He was fast and friendly. I appreciate his help today.
Always the best for taking care of my DMV issues. Love ya guys
They are always very helpful in every aspect. Great costumer service.
Car Registration - good place to do it but, still cant use a card with debit printed on it AND will change a % to use a credit card... Its 2021, I dont understand so, I paid cash AGAIN, thats okay, its faster than the DMV.
AAA Redlands. I was help by Elvira in adding my wife to the auto policy. Very courteous, patient, and professional.
Staff is UNBELIEVABLELY customer oriented. Line is not bad and moves quickly.
The Automobile Club of Southern CaliforniaIn Redlands,California is a very convenient and full service auto,home,life and casualty insurance provider.They also provide towing services,travel and cruise reservations and trip assistance to anywhere in the world!They have a very friendly and helpful staffalways ready to help.You can also take care of DMV and registration matters here at no extra service costs than what the DMV would charge and you can avoid the lines!They also have terrific assortment of travel books available for members.Plenty of free parking,close to the I-10 freeway and afterwards grab something to eat at nearby restaurants!
This is a great office and the staff has always been very friendly and helpful.
Went to get Placard, had no problem and got in and out.
Picked up maps and had my passport picture taken. Done and done. Fast and courteous. Only Con is they wont let you use their public restrooms. Such a shame you cant even was your hands. Time to open them up again.
Always a great place ago to register your vehicle to avoid DMV lines
Great staff at the local office! but at the AAA corporate level the new voice service center it is actually designed to lie to the customers and will do everything to avoid you from reaching a human being
Simply being able to handle all of my DMV without a two-hour wait is worth every penny
Staff here were super helpful and knowledgeable on the somewhat complex stuff I had to do with my cars, switching titles and changing plates, etc. Definitely recommend going here instead of the DMV at all costs!!! Saves you a lot of time.
Much better than the DMV and much quicker.
My experience with AAA was terrible, Ive never experienced a nightmare with AAA as I did now! Had a couple supervisors on the phone to express my frustration!
Mediocre wait time, but so handy to get DMV, insurance and travel all in one spot
Busy but friendly. Convenient and hassle free. Better than dealing with DMV...
Pretty quick once inside But lightningquick compared to the DMV.. Very organized very Pleased
Had an excellent experience at AAA, again. They were beyond accommodating when told I very recently had surgery and tried to avoid me entering the building (Covid). In the end I went in for 5 minutes to sign but they went above and beyond with kindness! Special thanks to Bernice who processed my registration and Terry.
Pretty fast for covid times. I was helped by Dayna. Very friendly and helpful. Membership pays
Went this time for a transfer of title and pay the registration on a dirt bike I bought for my son. Got there mid week 15 minutes before opening and there was a line of about 15 people already. They had a sequence of marks on the ground and the admin was asking who was there for what. People just making in person insurance payments were taken before anyone needing DMV services. Took me about 15 minutes to get inside. Then there were about 4 more spots inside to stand in line. Then I was called to the DMV services and took about 2 minutes for the transfer and registration payment. FYI they take cash or major credit card. DEBIT cards with MasterCard or Visa are NOT accepted. If you use a major credit card there’s a fee like 3% or something. I always take cash anyways.
Triple is great customer service they provide lots of information. 🤙👍
Very helpful, friendly people and great staff.
Fast knowledgeable and friendly staff that goes out of their way for you
Rep was polite, courteous and professional. Even with minimal wait was In and out in 35 min. Anyone who needs DMV services is crazy not to use AAA.
Friendly staff, they had a woman waiting outside who was directing people where they needed to go and keeping everyone socially distanced. She was very pleasant. Everyone I interacted with inside was also pleasant. I’m glad that I can come here to do things that you would normally have to do at the DMV and it’s done in half the time.
Friendly people, very helpful, they get the job done
Great service not a long wait.
It was good we had to wait in line but the employees brought us water and made us as comfortable as they could and keeping us safe
Due to pandemia guidelines wait time is a bit extensive, but service is really professional, resolved my necessities in just one trip. Thanks AAA staff.
Very fast and excellent service. Affordable price.
Everything was fine the lady was very helpful service exelent.
AAA have been very reliable + love their professionalism keep up the great work thats why youre still around God bless and keep us all safe
Had to stop at AAA to renew car registration. Due to COVID issues you cannot talk to a live person thru phone. One line to get in and ot took about 30-35 minutes. Far better than DMV. Had to register car in person due to car recall issue.
There was a line outside when I arrived about 12:30(lunch time) however they are checking people in as you arrive, advising of how long the wait could be. They estimated the wait to be about 20 mins and were spot on. When my turn came around I entered to find another line however wasnt in that line for more than a min when I was directed to Christina who was amazing!!!! She not only took care of the registration I initially went in for but she took care of an additional registration that I have had a problem with before Covid-19. Thank you Christina for going above and beyond, explaining the why behind the problem and doing it all with a great positive attitude!!
Even with covid restrictions, i only waited about 20mins to get helped and the service is always great!!
I think her name is Brenda in DMV.Shes awesome !!!!
I was trying to get new license plates for my truck because someone stolen and I did what they asked me to do after taking a day off to take care of the problem I came back from Desert hot springs with the paper work and I was told that they wouldnt not be able to give me the new plates and stickers because my address on registration was different from my license driver I had been pulled over by the police and they never questioned the difference in the addresses Im not happy because they didnt told me anything the day before
Expertly handled...staff friendly and knowledgeable
Very well organized. The line moved quickly. Service was excellent.
Robin was super attentive and helpful. Made the experience super easy and fast. One of the best experiences I’ve had here!
Happy this location was open and serving customers. I renewed the Auto License & received my Tags immediately. A service Im thankful they have. No waiting, access and parking plentiful. Everyone was friendly, it was quick & easy.Note: They ONLY take CASH
Always great service and a fast response.
Theyve always been very courteous and polite when I have to go in.
Ruth was fantastic and very professional with notarizing our documents Saturday am
All my questions were addressed in a timely matter
Waste of time coming here .this place is only good if you forgot to pay your registration other than that dont come here or any aaa
The line varies from time to time, but you will mostly have a good chance during the early morning or the noon time
Un professional and un ethical practices. Fullerton office should be investigated mgt and sales reps for misconductand false repersation of quoted items..
Great coustomer service ..Rates are great
Payed my DMV smog fees $150.00
Very prompt and friendly service
Although a bit pricey they have never let me down. Now if they could just do something about the billions of trees they execute every year stuffing my mail box on an almost daily basis with junk and reminders. Come on people its call the email.....
Great customer service good for all inquiries that you need to take care of for your automobile or any insurance
The lady at the door was very rude and I almost canceled my membership because I wont pay to be treated in such a manner.
As always AAA in Redlands was awesome. The service was great and efficient.
Crowded business,covid delayed the must wait in car for text to enter building ect.helpful employees,I always buy the best coverage 19 years strong 20 years next month very happy 😊
Had to wait in a very long line to enter.Most all transactions done outdoors.Lots of staff and DMV reps were helpful and accomodating.
These folks are always helpful
HUNG UP ON ME 3 TIMES WITHOUT ANSWERING, NEVER RETURNED PROMISED GET BACK TO YOU FROM LAST WEEK CALL, THEN ON HOLD OVER 3 HOURS ON 800 NUMBER, I WILL BE CANCELING MY HOME AND 3 CAR POLICY.
Triple A is number one in my book I would suggest and Danny body they save me almost a $1000 a year
I needed a title name transfer. It was done so quick compared to going to a DMV office. Loved AAA fast service.
Super easy. Super fast. The ladies have no problem to help you figure out your DMV needs. I appreciate the service and help I received at this location.
My agent was excellent. The encounter was informative and she explained the various products in detail and answered my questions. She was conversational and not pushy. She found answers to questions I had that she was unsure of the answer and directed me to other team members or resources to address my concerns. I highly recommend AAA Redlands location.
People are really nice here
As always DMV personnel has attitude, I dont know if theyre volunteers or what
AAA i love triple A it has great insurance rates and lots of options for AAA members.The staff has always been professional and friendly and very helpful.
Sara is my travel agent and she is wonderful. She really cares about her clients, will look for the best deals and communicates well. She will answer all of your questions and we have never felt that she was too busy or felt like we had to hurry. I sent her an email late Friday and I expected to hear from her on Monday, but she called me on Saturday late morning! It was a pleasant surprise and she had all of the info I needed to make my decision. Even though I no longer live in the area, I will continue to work with Sara for all our travel needs. 👍👍 to you Sarah. You are truly appreciated.
There was a line to enter the business but it went very quickly.. less than 5 minutes and I was taken care of efficiently.. and I felt safe!
Make sure you ask for Darlene Cervantes. Very knowleage. Would break down the benefits of life insurance and get your what fits you best!
Can I get an international licenseOn line?
The staff is always helpful.
Always amazing service
There was a line that ran outside the length of AAA bldg. But the did have someone getting everyones name and what they wanted. Everyone was staying 6 apart thats the main reason the line was so long. Once inside the people at AAA are always very very friendly not fake friendly they really just want to help you.
They dont accept debit cards only cash or credit
I love this place. They are fast and friendly. I was out of there in less than 10 mins. I went on a Wednesday at 940am. I had to renew my car registration.
Very nice people theyll take care you right away
The employees were all very friendly, and knowledgeable, and took care of our DMV transaction in a jiffy. Happy to be a member of AAA of Southern California.
I love the DMV services at this building.. No wait and Alfred was really helpful
Organized Covid set up. Line moved quickly outside. Outstanding service, as always.
The service is great! Got my tags for my Subie. Turn around bought a bike had to go back. Took care of the paperwork& insured it. Great service!!!!
God theyre so expensive but the customer service and services you get with AAA are well worth it. I can see what Im paying for. I definitely wish I could save some money but with the hassle free process and peace of mind, its well worth it.
Very fast and kind service.
Fast and speedy service.
Most friendly service. Highly organized. Most had DMV related issues in the line. I didnt have to wait on those people.
Organized and fast check in during these crazy Covid days! I was in and out. Courteous and prompt service
Great service
I am a long time member of AAA, and I wouldnt be without them. Great customer service & variety of services!
Great service