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Kieffer Sanitation
2426 E Saint Patrick St, Rapid City, SD 57703, United States
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Kieffer Sanitation

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Pa
Review №1

Seth Green of Kieffer Sanitation is amazing. He has worked to find creative solutions for our waste needs during the madness of Sturgis. Hes been our go to guy for years and I wouldnt work with anyone else.

Me
Review №2

Drivers are on a regular schedule, always courteous when you talk to them.

Sa
Review №3

Very professional. Use them for garbage pickup. Once a piece of paper flew out of the car while it was dumping. The employee shut off the truck, got out to grab the paper and threw it in our can. Above and beyond since our trash should have been bagged securely.

Ro
Review №4

Completely ignored by their customer service multiple times about an issue where they took my personal trash can and threw it away. Got forwarded to their superiors and ignored again.

Pa
Review №5

Thank you to Dereck and the entire Kieffer Sanitation team in Rapid City, SD! Paramount Exteriors switched to using Kieffer Sanitation for all siding debris removal services and could not ask for a better company to work alongside. Their customer services is second to none! Our team highly recommends this company. Thank you so much for all you have done and we look forward to where our business relationship will lead.

St
Review №6

Derek and his team at Keefer made my commercial roofing job run smoothly when it came to hauling the debris and toilets and hand wash stations.His trucks were on time, with professional and courteous drivers.The toilet and hand washing units were in excellent condition, well serviced on a consistent schedule.

An
Review №7

Changed our Trash day to Monday, and we were out of town quite a few Mondays, so we put our trash on the other side of the sidewalk, so people wouldnt know we werent home, and break into our house, or something. Theyre too lazy to walk a few extra feet to pick up our trash. We switched companies, and will never use their service again. Id rather haul it all to the dump myself, than deal with their laziness. I suggest you all do the same 👍

Th
Review №8

Dont plan on getting your trash picked up on time if the roads in your area are remotely bad. Got a skiff of snow and now are trash is piling up. The drivers dont like to chain up during inclement weather so plan on hanging on to your trash for 2 weeks, after which they charge for more than one 100 gal. can, cant make this up. Go with Sanders Sanitation instead.

Ja
Review №9

Was put in touch with Derreck Parce. Helped get me set up with what I needed in a friendly, speedy manner. A+ Service.

Ke
Review №10

Autism Society of the Black Hills contacted Kieffer Sanitation about the possibility of renting a few portable toilets and hand washing station for our annual Autism Awareness and Acceptance 5k. After providing the details for our event I was told that a sales rep would contact me shortly. Within an hour, Dereck Parce contacted me and said that Kieffer would love nothing more than to donate the use of their units for our event. For a nonprofit that is strictly run by volunteers and funded solely by donations and fundraisers, this was a huge donation on the part of Kieffer, ensuring that monies earned from the race will be poured back into families in our communities. We so look forward to working with Dereck and Kieffer Sanitation on future events and engagements.

Jo
Review №11

Seth is an amazing guy. Anytime I have had a question he has responded fast and made me feel as I am his top priority. His promptness to help when the need arises is remarkable! I am usually not around when my trash is service but my container is always empty as promised. Thank you Kieffer!

Ca
Review №12

Kieffer Sanitation has been our provider for the past several years and I could not be happier with the service that they provide to our City. I appreciate their infinite willingness to oblige the needs of our community as it grows and changes. Not only are their rates competitive but their services and great customer service are worth every cent. The relationship that we have formed through the years has been heavily facilitated by Seth Green. His alacrity to accommodate our specific conditions has definitely aided in solidifying a great partnership!

Sa
Review №13

I had service with them about 6 years ago, and they charge me for several months but didnt pick up my garbage, then they claimed I hadnt paid.Recently, they merged with Reber, I know but he told me until I got a bill from Kieffer. As soon as I got the first bill I disconnected service and went elsewhere. Now theyre billing me for 2 months, when I only had service with them for about three weeks.Its also abundantly obvious that most of the positive reviews they get are written by employees or friends of their employees.I switched to Sanders, better service, bigger tote, the tote has a clasp to keep the lid from blowing open, less expensive, and their employees are super polite on the phone.

Ch
Review №14

Since I have been in Rapid City, the team at Kieffer has been great to work with. They are professionals that are always there and never let you down. I have been working directly with Seth and he is someone I can count on and enjoy working with. We just renewed our contracts with Kieffer and Seth had everything ready to go and made it a simple process. Thank you to Seth and the rest of the team.

Jo
Review №15

Our company has used Kieffer Sanitation for the past 7 years. Seth has been consistently helpful and responsive.

Un
Review №16

Kieffer Sanitation is a great company to do business with! Everyone I have had the pleasure of working with is genuinely concerned about doing business the right way, which is hard to find these days. I’ve collaborated with Seth on many occasions and am truly blown away by his commitment to his customers. If you’re looking for a waste management company that truly cares about their customers and their community, look no further!

Su
Review №17

Currently staying at the Buffalo Chip for the Sturgis Rally. Paid $60.00 to have our RV tank pumped out during our stay. They told us that it would be done at some point during the day as we were heading out on a ride in the mountains. Returned only to find the tank showing 2/3 full. Went out to check the tank itself and it was still full of waste. So called in to the company this morning. Guy basically said it was our faulty RV Meter or a clog and hung up the phone! We have never had issues before! I guess they see this as a point to take advantage of the situation and rip people off! So IF you need to get an RV tank pumped out I HIGHLY suggest you make sure you physically watch them do it or else they will take your money and run! Sad I had to even give a 1 star! Not an honest company and do NOT stand behind their work!!!

Ta
Review №18

Kieffer Sanitation and Seth has handled every obstacle we have had within our organizations professional and promptly. He reviews our account and makes suggestions on how our company could save monies. Kieffer Sanitation is very involved in our community, donating to many local charities. I highly recommend Kieffer Sanitation for your sanitation needs! Tammy Young Operations Manager M.G. Oil Company, Inc.

Em
Review №19

We loved having Kieffer trash and recycling service. I called around to many places and they were the only ones that offered residential recycling pickup, which was very important to us. The staff is excellent to work with as well, they were always super helpful and responsive. Our trash can blew away and was damaged by South Dakota winds, when I called to inquire about a new can they had it replaced that same day!Dereck and Seth are also very involved in giving back to our community, it is nice to invest in a company committed to the great costumer service and investing in our community!

Ly
Review №20

Seth responded to my phone call almost immediately even though he was home sick. Talk about good service!

Da
Review №21

This morning, 6.19.20, Terry made a positive impression on my 13yr old son. After emptying our container and driving away; in his mirror Terry noticed a piece of trash on the opposite side of the road near our container. Terry backed-up, got out and picked it up. My son told me the garbage man should get raise and he didnt even know that my son was watching. Everyday I look for good examples to show my kids -- that was great example Terry. Thank you

Co
Review №22

I have been working with Kieffer Sanitations since September of 2019 since moving back from CA. Seth and his team have been great to work with. They are professional, reliable and are the best in the business. I wouldnt work with anyone else. Great Job Kieffer!!!

Va
Review №23

Working with Kieffer Sanitation has always been nothing but a first class experience. Seth and his team are reliable, responsive, and pleasant to work with whenever I need their assistance. I will continue to make sure they are my go-to for all my sanitation needs.

Br
Review №24

I have worked with Seth Green for 9 years now, he is always easy to work with and very accommodating! Over the years we have had to make last minute changes at our events and Seth always pulls thru and helps in any way he can. I highly recommend their services!

Ma
Review №25

Kieffer Sanitation has gone above and beyond! I have known Seth for a few years now. He is always prompt, professional, and very courteous! I highly recommend this company!

Do
Review №26

KIeffer Sanitation provides great service, affordable options and most of all supports The Club For Boys in various donation efforts. Seth Green is always there to help us on unique requests. Executive Director, The Club For Boys.

ju
Review №27

Have used Kieffer (Seth Green) for all of my roll on needs over the past few years. Seth has been very responsive and if he is busy is always prompt in getting back to me. My rolloffs are always delivered and picked up on schedule to ensure my deadlines are met. I recommend Seth and his team to all of my contacts when they are in need of Sanitation services.

An
Review №28

Kieffer Sanitation has been a great company to work with and have in place for all of our sanitation needs. They are receptive, work diligently to collect garbage in our community, are always open to suggestions and have had great communication with all of our staff. Our regional manager Seth has been nothing but top not in his service and taking care of our staff during the holidays. Proud to have Keiffer as one of our preferred vendors in Antelope Ridge.

Ja
Review №29

I have had Kieffer for years, and the service is amazing!! They always go the extra mile to make sure we are happy with their service. The girls in the office are always friendly and helpful. 5 stars for me!!!

Cr
Review №30

I have worked with Kieffer Sanitation (Dereck and Seth) for a few years now through the company I work for. They have always been very polite and easy to work with. Kieffer Sanitation has competitive pricing and service. Whenever I have an issue or need extra pick ups, it is easy to reach them and get the responses I need. I appreciate their professionalism and willingness to provide information even if it doesnt benefit them.

De
Review №31

Great company with professional staff. Seth and his team go above and beyond by offering residential recycling pickup! They are responsive to feedback and do a great job!

Ha
Review №32

Seth and the Kieffer team have done an outstanding job taking care of the garbage needs at Hart Ranch Camping Resort! We appreciate their ability to work with us on unique and seasonal demands as well as Seths desire to always look for ways to keep the operation running as efficiently as possible--including proposals to save the Resort significant dollars!Tim Schnabel

Ja
Review №33

Kieffer Sanitation not only provides quality service but the customer service is outstanding. Seth Greens communication and follow-up cannot be beat. He goes above and beyond to get you the answers needed while always making sure that you are happy with Kieffers service. Thank you Seth!

Ch
Review №34

Thank you to Seth and Dereck for your community involvement, especially in your committee participation and active participation in the Home Builders Association and the building community as a whole. What a great team! We appreciate all you do!

Je
Review №35

Kieffer Sanitation is hands down the best sanitation company in the Black Hills! Seth Green and his counterparts provide top notch service and know how to get the job done! Thanks for all you do Seth!

Be
Review №36

Dereck did a great job making sure everything ran smoothly from start to finish. Hes very professional and courteous. Any questions I had he answered right away. Youre in great hands with him and Kieffer. Keep up the great service.

Ja
Review №37

I have always been pleased with Keiffer Sanitation. Seth was especially helpful, honest and dependable in organizing extra services. The drivers are kind, wave to my kids and have parked the roll off exactly where we wanted it. Seth has organized many extras for us and is an amazing go to at Keiffer.

Na
Review №38

Seth is great to deal with and very straight shooting. The drivers go out of there way for customer service which is a rare commodity these days. i would highly recommend Kieffer to anybody looking for a great deal and great customer service

Ti
Review №39

Dereck is an awesome guy to work with. Responsive, fair, and always willing to help. Pricing is always fair and competitive, makes me feel like a truly valued customer. Could sell ice to a penguin!

Jo
Review №40

Seth (sales manager) is very easy to work with and professional. He does a great job understanding his customers needs and is a huge factor in our remaining with Kieffer.

H
Review №41

Love working with these guys, they are so professional and courteous! And among the greatness one person stands out for me, and that is Derek! He is the best to work with!!!

Bo
Review №42

Started a new addition to my house. Dereck was wonderful to work with on getting a roll off dumpster set up for me a lot faster then I expected. I do not have the biggest driveway or places to park. The driver that dropped off the dumpster nailed the spot perfect! I was still able to squeeze a car in driveway. When I was all finished with demo of project, Dereck had scheduled the pick up. Kieffer is by far the easiest people to work with on my project. I highly recommend them to anyone needing services they offer, and I will use them again in future.

Br
Review №43

Really happy with our service with Kieffer Sanitation. Seth has handled every obstacle we have thrown at him like a professional. Really appreciate It!

De
Review №44

We have had Kieffer for our services for a while now and havent looked back. We use them for all of our trash/recycling services. Dereck is our sales rep and he is the perfect representation of what their wokrforce stands for. He is always very punctual and receptive to get us whatever we need in a timely manner. I highly recommend this company!

Li
Review №45

Friendly, professional and caring. The ladies in the office where very helpful when I wanted to change over from my old trash company (so glad I changed companies) would recommend Kieffer to anyone!

Co
Review №46

We are deeply grateful for the wonderful support the Festival of Lights Parade receives each year from Keiffer Sanitation. This year, as we were dealing with a potential blizzard, Seth reached out numerous times to ensure our needs were met. It is because of great staff like Seth - and great businesses like Keiffer Sanitation, that we have been able to host this parade for 22 years. Hoping for clear skies for 2020!!

Ta
Review №47

Dereck and Seth are awesome! We use Kieffer for our commercial weekly trash removal and also used the roll-off containers and have received excellent service on both. Thank you!

mu
Review №48

Kieffer Sanitation and Seth are so great to work with. They care about their community and are incredibly generous to the organizations who serve its citizens in need. Thank you, Seth and the folks at Kieffer, for all you do for the Black Hills!

To
Review №49

Ordering dumpsters is like 123 with Kieffer sanitation Seth he’s on the ball when you need something done in a timely matter tried other company’s they don’t even return your call if your tired of hearing stories from other company’s about being there time and don’t . Then give Kieffer sanitation a call and ask for all you sanitation needs thanks again you guys rock keep up the great service.

An
Review №50

I am very disappointed my trash has not been picked up for two weeks now. Although they still expect me to pay my monthly fee. I will be looking for another service very soon. My pick up day is on a Friday. I realize we had Thanksgiving and then we had a blizzard on Saturday it is now Thursday and my trash will not be picked up until Friday. This is totally unacceptable! They offered to give me a discount. I just want my trash to be picked up now I have to go to the top of the driveway and drag it all the way down.

Th
Review №51

Seth Green, Derrick Stout, Dereck Parce not only lead a staff that provides EXCELLENT customer service, but they are also incredible community partners. In addition to their annual new bicycle donation to Childrens Home Society in the Black Hills, they host a fundraising golf tournament to benefit Childrens Home Child Advocacy Center every year. Kieffer Sanitation is dedicated to making life better for children and families in our community. We are beyond grateful!

Gr
Review №52

Kieffer Sanitation and their representative Seth Green are at the top of their field. They handled a enormous amount septic and trash removal at the Buffalo Chip during the 2019 Rally here. Customer Service is key to any large event and they performed flawlessly. Thank you Kieffer Sanitation and well see you once again for the 2020 Sturgis Buffalo Chip Rally.

Al
Review №53

Great company, Seth is always helpful and very responsive. Very good to work with.Jon LesselyoungRushmore CrossingRapid City SD

Am
Review №54

Seth a Kieffer Sanitation is Amazing to work with. He is very professional and always a delight to work with! Thank you Kieffer Sanitation for being a great waste management service in our area.

Ki
Review №55

Derek is great part of KIEFFER, would recommend him, he will make things happen, have many business owner friends that love dealing with him and more Id send his way. Great customer care service

Da
Review №56

Seth is a great rep, and he has always been willing to work with us. He wants to make sure we have a great price and the right service for our needs.

Ni
Review №57

Kieffer and Seth Green have been great to work with. Theyve provided services for our non-profits fundraising event for the past 5 years. We couldnt do it without their help.

El
Review №58

Kieffer Sanitation is dependable, easy to work with and flexible when it comes to last minute changes. Very happy with our service!

Ry
Review №59

Have used Kieffer for several years now and have been very impressed at their level of communication, turn around time, and service. I have had a great experience in using them as our provider and would absolutely recommend their services.

Cu
Review №60

Great customer service. If I ever have any problems with my commercial account, all it takes is a phone call to Seth and it is taken care of. He always follows up as well.

Pr
Review №61

We’ve had the opportunity to work with Seth Green and his team at the Civic Center and couldn’t be more impressed. He has always been more than willing to work around our hectic schedule and occasionally odd requests. We can’t say enough threat things about them.

Sh
Review №62

Fantastic service! Dereck P. is always very friendly and easy to work with. I would highly recommend Kieffer Sanitation!

Ka
Review №63

Seth has done a great job for our business. Flexible, responsive, works with me on different non-traditional ideas for pick up, and has treated me well with our pricing. Thanks for going out of your way to help find solutions and meet our needs, Seth!

Da
Review №64

The Kieffer team took great care of our waste and portable toilet needs on our year long Fleet Farm project. Special kudos to Dereck! He showed up the first week we arrived when it was -30. Very professional, courteous, and attentive to our requirements! He got us set up, and followed up thru the entire project, ensuring we were satisfied. All drivers respected our safety requirements while onsite and represented Kieffer well!

ji
Review №65

Keiffer always goes above an beyond for us, especially at our church; Hills of Grace. Seth has always been amazing to work with

Te
Review №66

Needed a large dumpster at my mother-in-laws cabin right about the time of the Sturgis Rally and Dereck and Seth had it taken up to the cabin the next day--Its in the middle of now where. Would recommend and use again.

sh
Review №67

Kieffer provides us with great service and their team of professional drivers is always willing to go above and beyond for our properties.

De
Review №68

0 stars. They’ve failed to collect my garbage 3 out of the 5 weeks I’ve lived here, I watched them break my neighbors garbage can slamming it with claw, and they took the lid to our can. Poorest service I’ve ever had when it comes to simple garbage collection. When you allow your employees to do this poor of a job it reflects negatively on the entire company and it’s management. Get new drivers or start disciplining the ones you have to do a proper job. Seriously unimpressed.

Ro
Review №69

Seth and Dereck have both done an amazing job for us. From the day we broke ground on our project to today where we have been in our facility for over a year the service they have provided is second to none.

Je
Review №70

Dereck is an outstanding professional, promote ahead of peers. Would now and always recommend to my friends amd family. Thanks for the great work and experience.

Ja
Review №71

Its Been Enjoyable Working With Seth, Weve Used Them For Thirteen YearsThey Have Great Service.

Sh
Review №72

Since working with Kieffer Sanitation, specifically Dereck, my life has been much easier! I can call with any issues or questions and they are immediately taken care of.Thank you Kieffer and Dereck for always going the extra mile!

Jo
Review №73

I usually get a roll-off ever year or so from Keiffer sanitation. Ive worked with Seth on getting a roll-off multiple times in the past. He is really professional and easy to work with. Will work with him again in the future.

An
Review №74

Kieffer is not only a great business partner, but also great partners to the Black Hills communities they service. Seth has been instrumental in helping grow our business, and look forward to working with Kieffer for years to come.

Ch
Review №75

We have been a customer of theirs for years and as a seasonal business our needs change regularly. They follow through with what is planned and very easy to work with. We always enjoy our frequent visits from Dereck Parce!

Ma
Review №76

Its great working with a company that is always willing to make sure our expectations are met and exceeded! Thank you Seth Green for making it happen for our multiple businesses in Custer!

Ka
Review №77

Always have great, reliable service from Kieffer Sanitation. Seth has always made sure our needs are taken care of. They always go above and beyond.

Sa
Review №78

They were really great getting us taken care of on an oversized special pick up. Anthony and his crew were so friendly and fast. Can’t recommend them enough.

Ca
Review №79

Seth Green is a vital part of the staff at Keiffer Sanitation. He and the rest of the crew do amazing work!

Je
Review №80

Be prepared to clean up after their drivers. When customer service says they will call back, dont hold your breath.

Jo
Review №81

Grossenburg Implement of Belle Fourche appreciates the service that Dereck and Seth provide to our business. Price competitive and willing to make extra stops when we needed it through our construction. Highly recommend this company for all you trash hauling needs. Thank you!!

Ch
Review №82

Dereck provides us with great customer service. Kieffer is always there for us when we need them at our job sites.

Da
Review №83

Kieffer provided us with exceptional service! Dereck and Seth are highly knowledgeable and very friendly. Thanks Kieffer!

Da
Review №84

Derek Parce most professional person I have ever had the pleasure of working with! Great dude!

Jo
Review №85

Seth always goes above and beyond! I highly recommend Kieffer Sanitation for anything you need. Ask for Seth!

Er
Review №86

We use Kieffer Sanitation for recycling services at all of our events. Dereck Parce and his crew do a phenomenal job. I would recommend Kieffer and their services to anyone!

Br
Review №87

Seth Green has always taken care of everything Ive needed in a timely manner

Tr
Review №88

Dereck and Seth are a pleasure to work with-theyre always professional, friendly, and responsive. I highly recommend their services!

LE
Review №89

Dereck Parce is awesome anytime I need a trash can moved or out house moved he is right on it with no problems. Thank you Dereck

Du
Review №90

My driver is amazing and so is the customer service! Love these guys!

Sa
Review №91

Dereck Parce and Seth Green have been exceptionally awesome to have as account representatives. No matter time of day, whether sleet, shine or all hell breaking loose. These two guys have been spot on with great communication and follow up. I can call, text or email and will always have a damn fast response to anything i want to bring up. We have upgraded multiple sites and look to expand them to even more property locations in the future! Keep up the great work guys!! Semper Fidelis- Gary McCoy- Maintenance Director- Evergreen Management Services!!

Jo
Review №92

Dereck has an awesome attitude always upbeat and a pleasure to not only work with but to visit with as well!

La
Review №93

Customer service is great. I deal with Derek quite often great response time on big jobs or little jobs!!!

Ju
Review №94

Wonderful company always picking up my. Trash. Thank you to Dereck for bring my company a cookie this year! It was scrumptious. Both Seth and Dereck are very involved with my association.

Tr
Review №95

Work with Dereck often. We call dereck to replace and empty our roll offs. Dereck makes sure this is done in a timely manner.

Be
Review №96

Kieffer is has been a very hands on company. Anytime I ask Seth or Dereck about a issue with our service which there are few and or the ability to get different services they always have a on the spot answer.

Tr
Review №97

I could not be more pleased with this service! They are timely, accommodating, and keep us posted on weather and/or holiday pick-up changes. The staff and workers are always friendly and feel more like your neighbors than a paid service.The pricing is very competitive and the service, by far, is worth every nickel.You guys rock!Trina

Tr
Review №98

I have used kieffer for years the last couple of years I have been using dereck and he has been great help

JI
Review №99

Kieffer Sanitation provided dependable, courteous professional service for my planned outdoor event during the summer in 2018 and 2019. I intend to use them again during the Sturgis rally in 2020.I really appreciate the fact that they usually answer their phones rather than let them go to voicemail and are really responsive to the sometimes urgent need for waste pick-up. The staff are knowledgeable and helped me with deciding what services I would need and delivered the Porta-potties on time which were clean and in good order. They also kept to a schedule and returned daily to empty trash receptacles and check on the Porta-potties. So the sanitation aspect of my new event went well and I did not worry and knew what to expect into my second year. Now I am planning my third year event in 2020 and expecting a larger attendance—so I am glad that I have found Kieffer Sanitation that can and will be able handle this important aspect and support the event as it continues to grow.

Da
Review №100

Employees of Keiffer Sanitation are dedicated to serving the community. Seth Green has been instrumental in coordinating a golf tournament to raise money for Childrens Home Society. They have raised over $160,000 in just 6 years. Seth also has personally handled the Christmas Bike Promise to the children at Childrens Home Society. This is the 11th year of that program. So grateful for their support!

Information
1 Photos
100 Comments
4.3 Rating
  • Address:2426 E Saint Patrick St, Rapid City, SD 57703, United States
  • Site:http://gokieffer.com/
  • Phone:+1 605-342-5575
Categories
  • Waste management service
  • Garbage collection service
  • Garbage dump service
  • Recycling center
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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