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Sibelle Salon & Spa
325 Omaha St #3, Rapid City, SD 57701, United States
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Sibelle Salon & Spa

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M
Review №1

The most unprofessional experience i’ve had in my life. The woman who did my eyelash extensions was pretty nice, but did not do a good job at all. throughout my appointment, the boss kept coming into the room and was extremely unprofessional and rude. in addition, the next client showed up to their appointment early and my lashes weren’t even halfway done. the boss kept trying to make me leave so that they could get to the next client. she said that i would have to come back later. again, extremely unprofessional. the lady doing my lashes added enough lashes so that i would be able to leave and come back. while she was applying them, my eyes began to water because i was in pain. she just kept going. when i opened my eyes it was extremely painful and they continued to water for the next two hours until i went back and asked her to remove them, they looked horrible and i was in pain. lash extensions should NEVER be uncomfortable/ irritating. not to mention both of my eyes were extremely red. it is the next day and they are still red and hurting even after she removed them. THIS IS NOT OKAY. i graduate in two days and i wanted to look good. now i feel extremely ugly. hopefully my eyes will go back to normal before then. i could go on and on about my horrible experience at this salon. the boss also refused to give me all of my money back. i am extremely disappointed with this whole experience. i wasted hours upon hours of my day here to leave with nothing but extremely irritated eyes. if you are considering going here for ANY service, don’t.

Ka
Review №2

Very friendly and helpful and greet you as soon as you walk in. Excellent customer service, that is a big one for me. Deb Morris did my nails and she did an excellent job. I love them and if you need anything you need to try this place. They do everything.

Ma
Review №3

I sat in the chair for almost 5 hours, but it was very much worth the wait when I received beautiful box braids. I’m in love with them 💗

Th
Review №4

I mean what can I say about this place! beside AWSOME!!!! the women are so funny and nice to everyone they meet.I’ve been getting my hair done here four times and each time I’ve been here it just keeps getting better and better!

Br
Review №5

We requested bayalage for daughters hair. The owner manager told me since she is so young, I need to be prepared to take care of her hair after. She made it seem like my daughter was too young. My daughter is 12 and has colored her hair before.The end result was just highlights. From root to tip, strings of blonde hair. She looks like someone just slapped a cap on her head and some bleach.The owner proceeded to argue with me about it. She said the reference picture I showed them was of highlights. It was not. I also had an entire conversation with the lady that did her hair. I said I didnt want her to have a panel of blonde on the bottom, I didnt want her to have a block of bleached hair on the bottom but I did want the bayalage. Its my understanding that you can do an easy bayalage without bleaching the whole bottom.The owner repeatedly told me the reference picture was of highlights. She got really upset and confrontational was making me upset as well.I just wanted to pay, leave and never return. I could tell she was not listening.The lady that did her hair was really nice, she did offer to fix her hair but because of the owner, I will never return.

Ka
Review №6

Have never had a good experience when I was younger she literally cooked my hair. Was willing to give it another go and wasnt treated any better I would never recommend this place to anyone

Br
Review №7

Best brazillian wax I have ever received! Will be back!

ki
Review №8

Yanga is amazing! Had my first waxing experience with her and she made me feel comfortable and relaxed. The service was fast and had amazing results! I have now been back a second time and still amazing work. I can not recommend her enough, and will only being going to her in the future!

Ol
Review №9

Yanga is amazing she did both my girls and me one afternoon and we all walked out looking beautiful. She is super kind, funny and has amazing talent.

Al
Review №10

Were amazing at accommodating my wedding party. They were fun, let up spread out in their place and helped us out! Two of us also got our eyelashes done! So great!

Sh
Review №11

I went in for a Pedicure. Amazing experience. Definitely recommend it. Jody took her time and did a great job. Took pride in her work and she is definitely good company. Im glad I came here and I will definitely be coming again!!

Jo
Review №12

Ever since the beginning of this salon, I have always felt welcome and had good quality services here. If I ever had any issues with something, I would know that they would fix them. Lately, there is a new masseuse who did an excellent job of taking the kinks out of my back! My nail gal was excellent as well, she really took the time to really do an amazing pedicure and both individuals really show that they have pride in their work. There are always specials going on every month. I would go back there again and recommend this place to anyone who wants to just treat him or herself to a nice experience. Great job!

Me
Review №13

I love Sibelle Salon. Nice quiet atmosphere to get my nails done. They do it all, nails, hair massage. give them a call!

Ca
Review №14

The woman that cut my friends hair did an amazing job. Exactly what she wanted. I have also gotten a pedi here and it was amazing!

An
Review №15

Great place to get yourself pampered! If there were more stars I give them! Shanna is awesome!

Mi
Review №16

Yanga is the most amazing! Always love my hair so much and feel good walking out of the salon!!! The atmosphere is laid back and very welcoming. They do everything there!

Lo
Review №17

This salon always takes such good care of you!! Relaxing atmosphere, fabulous stylists, laughter, great massages! You wont be disappointed!!

Sa
Review №18

Not suggested for any type of event. There were four of us in our bridal party.... Only one of us left happy with her hair. My hair was such a frizzy mess I went home and washed it before the wedding and redid it myself. It was awful! Super disappointed in the service as well. I do not find it appropriate to be rude or short with the customer when you did not deliver anything close to what she asked for or at the very least deliver something pretty. I will not return to them for anything!

El
Review №19

Loved it! my daughter & I got our eyes brows waxed & fixed babys hair cut. it is short but its summer time, now she can give the scissors a break and wont feel the need to fix her hair by cutting it. #CreativeSoul #HappyBaby

Na
Review №20

My wife was very unhappy with her hair. The color was done improperly. And, at $200, I was pretty unhappy about it. A client should leave feeling happy not crying because her hair color is completely volatile.

Sh
Review №21

Shanna did an amazing job on both my Manicure and Pedicure. I was so relaxed when she did my Pedicure I fell asleep. Thank you

Av
Review №22

Yanga and staff are very courteous, friendly and go above and beyond whenever we call to schedule for whatever service wether a haircut, style, or manicure, pedicare or massage.

Pa
Review №23

Michele and Shanna are the best. Sorry to hear Michele leaving 😑

Tr
Review №24

This place cuts hair. I think they do more, but I only got the hair cut.

Ke
Review №25

Best place in town for manicures, pedicures and facials

Le
Review №26

It is always fun to have Gaiola give you a haircut! Great conversations!

Mo
Review №27

Very awesome customer service .. great haircut!!

C
Review №28

The owner was very unprofessional and spoke to her employees in a disrespectful manner. I do not suggest this salon. Please go to a different salon, where customers and employees are treated respectfully.

Ha
Review №29

Ive had my hair done by Sarah and Jessie. Both have done an excellent job!

Ca
Review №30

Good waxing and very friendly staff

Mi
Review №31

Amber is amazing! She took my nails from horrible to amazing!!!

Gu
Review №32

I found their service to be quick and prompt

Ob
Review №33

It is a very nice salon ❤️❤️

Sh
Review №34

Great welcome and wonderful pedicure from Shanna!

Sa
Review №35

Always love coming here!

Bi
Review №36

Left messages never got a call back.

Ka
Review №37

They were amazing!!

De
Review №38

We

Ji
Review №39

Great people

Information
46 Photos
39 Comments
4.4 Rating
  • Address:325 Omaha St #3, Rapid City, SD 57701, United States
  • Site:http://sibelle-salon.com/
  • Phone:+1 605-791-5112
Categories
  • Nail salon
  • Day spa
  • Facial spa
  • Hair salon
  • Make-up artist
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–4pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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