We were passing through with our RV and had an issue with the fuel system. They got us in with less than 24 hours notice and got us back on the road quickly and did not gouge us on the repair costs. Tim our tech was a wealth of knowledge our Cat C7 Engine in our Diesel Pusher motorhome. We were very thankful for great service and a quick repair.
Thanks to our Good Sam Roadside Assistance policy, they connected us with Boss Truck Shop in Rapid City when our diesel filter fouled on a steep grade/curve between Keystone and Hermosa, SD. A call to Bosss for best route helped us limp our truck/travel trailer into a line for work. Granted our trouble started in the morning and we finally got in at 7:15 PM, but the shop called to have a filter waiting for us to avoid further delays. We were back on the road in 1 hr. Thanks to Melvin and Cassey! Very pleased with our rescue.
Great experience I was broke down in the Badlands on the road and they fixed me up. Very pleased
The guys at the service center were awesome! They were open late on a Friday and were happy to help us when we had a problem with our RV. They also allow overnight parking so we had a place to stay after the problem was fixed.
Very bad service I went for oil change the job was don half way I asked the guy who did the service if he checked the gear ⚙boxes and transmission oil he told me yes but next day when I checked I find out that he didnt check nothing plus he had a very bad attitude its like they were doing me a favor for free I was thinking speedco was bad now I know compared to this place speedco its best!at least they do what you ask them.
The lady in the front desk Teresa was so nice and helpful, I would recommend you guys to have your tire work done there.
Totally over priced and slow from the time I checked in till I left was I believe 6 hours ...only good thing about that place was the Technician who I think did a good job
Lots of parking. I enjoyed the peaceful night of sleep.
Blew a tire on my trailer at 10 at night, got told I have to wait until after hours to call, so I waited and called again just to get told the technician on duty is not qualified to change a tire… what a joke. Guess I’m taking a 34 hour reset on the side of the i90 with no food or drink with my 4 ways on. Thanks boss!
I dont know how many times Ive paid these guys to grease the truck when trucks in for service, and they only hit the easy to reach/see spots. Look over your trucks before paying.
Loren the tech was very assertive finding an electrical problem on the trailer, the best minor truck repair in the area.
Rude staff. Tried to up sell me. Said my part was bad when it wasnt.
Absolutely awesome needed a tire and they stayed open late...very accommodating
Total vacation-savers! After an 8-hour drive, with an hour to go, a tire on our van wouldnt hold air. It was 9:00 on a Wednesday night - we were sick of the car and ready to be at our cabin. The team at Boss patched our tire in less than a half hour and got us back on the road no problem. Very grateful to them!
My obd II told me that gas exhaust sensor 2 needed replaced in my F250. I called and asked Boss shop if they could fix it, they said yes. We were charged $500 for the part, $115 for an hour of labor plus tax on 8/14/2020. The check engine light came right back on after they cleared it, when we asked the mechanic he said Ford would have to clear it because its a stored code. When I asked the front desk about the $500 cost for the part I was told it cost $80 for shipping and the remainder for the part, the bill was not itemized to show that charge. I couldnt get an appointment for diagnosis at a different shop until 8/31, that diesel shop told me that Boss had replaced sensor 4, not sensor 2, thats why the check engine light wouldnt go off. They charged me $47 for the part and fixed it. I called to speak to the manager, Cory, and was told he would return my call because he was on the phone. I explained that I wanted a call back the same day, not days later because this issue was concerning work already performed. I left my name and number and he has not called. I welcome a return call from management, you have my number.UPDATE 11/8/20: Im pleased to say we won the dispute we filed with the cc company concerning this issue. The manager never returned my call.
Not bad, .... expensive, but arent they all? I blew a wheel seal on easter Sunday at nearly 5pm. Had them do brakes on rear drive axle, put on a used tire, and I bought some airlines. Everything in Stock, fast, and good work. Thats all a guy can ask. I own a mack, so its pretty rare ANYBODY has parts for my truck. Ill use these guys again.
Good bunch of people not out to rob you thankyou
They got me back on the road very quickly.
We called Boss shop when our truck wouldn’t start while we were passing through the area. They came out the same day and did the repair. I’d say their pricing was fair given the convenience of having a mobile mechanic. They were up front about their rates and provided friendly service. Thank you!
Fast service and open daily upto 11pm.
Very helpful - had a tire blowout on Sunday, Labor Day weekend, and they worked with us to get it all taken care of - including a ride in their personal vehicle to pickup another tire nearby. Thanks to the team here!
We had a flat tire they were quick and amazing and fixed it for us so we could get home we were in and out and they were super friendly unlike other shops I have been to very highly recommend them thanks guys
They got me in for an emergency repair and gave me a labor discount because I was having such a bad day! Great shop!
Derek was fantastic at helping me out with wiring issues on my rgn trailer. Tried explaining to the management the problem I was having. Just wanted to argue, explained it to Derek, he understood perfectly what I needed. He took care of me in under 30 minutes. THANKS AGAIN DEREK!!!
We had two tires on our camper trailer blow out in one day. After a fiasco trying to get towed to Boss Shop, they were able to get us two new tires quickly and at a reasonable cost. We wanted to get all of our replaced, but they only had two tires in stock, so we came back a few days later to get the other tires replaced and had a similar experience. They were easy to work with and we were happy to give them the business for our other tires.
Had a brake emergency in our RV. Called multiple places no one could get us in but them. Turned out to be a wonderful place...fit us in, fixed our problem, and at a reasonable price! Loren in the shop was awesome! Would recommend to anyone traveling needing a repair.
Just like other comments I would never give this place another dime of my money waited over 3 hrs to get a simple tire fixed after my appointment never got it repaired.
Good tire service nice truck stop
Great road side service thanks for coming so fast
-10..... 6 hrs waiting for a service truck to arrive and change a flat tire, and repair a broken mud flap.. SERIOUSLY!!!!!!!!!!!!!!!!
Waited over 5 hours just to have a simple thing looked at, would have taken 5 minutes. Finally had to roll out after all that time wasted. Wouldnt give a penny to this place.
Very helpful crew and as friendly as they come. Will do business again.
Good service
The service is very bad. I called them, and when I talked to them they told me that they will notify me once they send someone out. I waited a minimum of 3 hours, for that time I fixed the truck and called them to tell them not to send anyone, because I didnt receive a call and I thought they still didnt send anyone. They told me that they sent him an hour ago and he was halfway there. In conclusion, they didnt notify me as promised and they didnt fix my truck and I still had to pay $200, just for them driving out.
Best shop
This place is a rip off!! Got Dot inspection on truck and was told need new windshield. Called and had one put in but charged me double for the price of windshield!!!
Terrible inexperienced technicians! They cost me $6500 by not being able to complete a simple oil change service then refused to make it right!
Your in and out in a reasonable time
Bad experience !!!we had issues with lightswe spent 2 hrs at this shop, paid $110 and in the end we heard : YOU NEED TO GO TO THE DEALER really ? we have yo go to the dealer because of some wire or fuse issues ?next morning everything was fixed by another shop, price - $100, parts included .
Be where of these people They charged me $485 to replace an airbag on my trailer that tells you everythingI will never come here again!
Very slow nice people but very very slow 8 hours to change 3 tires
Excellent service from Mechanic and the attention of its employees recommended 100%