Byrider program has met my needs. The staff are courteous and easy going. My overall experience was wonderful. I am happy to recommend JD Byrider to all my family and friends.

I purchased a vehicle in 2020 I’ve had my vehicle over a year now and I can honestly say I haven’t had a issue! Mr.Brown and Ms.Terressa were amazing through the whole process. Anytime I call with a question it’s answered in a timely manner. Purchasing a vehicle is helping me get to college, work and my kid practice after school. THANKS JDBYRIDER!

Mr Brown will definitely take care of you regardless of the complexities of your situation! He is very professional and promotes an environment of open and honest communication via telephone which brings you right in person where I personally received the best service Ive received for any Salesman or Dealer! I came the same day and left with a car and a package deal that I personally feel very comfortable and happy about!

I would not recommend that anyone gets a car from them because you’ll end up paying thousands on a vehicle that isn’t worth more than 5,000. It’s also impossible to get out of a vehicle deal after leaving with that vehicle. They offer $5 oil changes which is a plus. Please don’t need maintenance work completed because it’s very hard to get anyone on the phone and no matter what service you need you have to leave your vehicle for the entire day. The only thing positive that I can say is that making your payments on time does improve your credit score very quickly!

Mr . Brown definitely came through for me no disappointments . He will get you right I promise. Highly recommended.

Biggie went above and beyond. He is the greatest sales manager ever! Every person that I came in contact with was so professional. I got payments I can afford and my insurance is cheap too. Nice to get it all under one roof.

Great and friendly staff! Went above and beyond to help me get back in the road. Big thanks to Mr. Brown from start to finish.

Service was great. Definitely recommend. Thanks byrider

Jeff Made this process easy!the whole team was on point, honest and upfront.I recommend this place for anyone who wants a point A to point B vehicle and want to rebuild your credit this is the place for you. They will work with any situation. 3yrs or 36000 mile warranty with 20.00 deductible doesn’t hurt either.

5 STAR CUSTOMER SERVICE. Mr. Brown is the man! Ask for him. I was treated with respect and care. The best car buying experience in my life!

These wonderful people up here are miracle workers. I was helped by William brown and I have absolutely no regrets!! Best experience ever !! Thank you Will!!

Mr. BROWN was amazing and worked hard to get me into vehicle. He had awesome customer service and would recommended this car dealership for those who are having a hard time with credit and needing a car. This company will help and work with you!

Mr.B is the man and best in the business. Got me right..Thanks mr. B

The service here was amazing, best car buying experience ever. Everybody was friendly and respectful.And the representative Jeffery, the best service I recommend everyone to go see him !!

I was very pleased with everything,friendly staff but my sales agent Mr.Jeff was to die for with his compassion as he talked and listen to you.. And they didnt try to sale me no dream or push a car on me,he said follow your heart and do what fixes you!!!! Thank you...

Everyone at Byrider is very nice and have great customer service. Mr.Brown is the BEST and was able to get me in the SUV I wanted. Definitely recommend.

Mr.Brown helped me get into my first car today. I can honestly say definitely had an amazing experience. Thank you Mr. Brown

My boy Jeff really help me out and worked with me. Has there for 3.5 hrs walk out with a nice car. The people was very helpful and nice even joked around and made getting a car very fun and not to stick up.

Honestly the best experience I’ve had at a dealership. Jeff was amazing and super helpful. No other dealership was willing to work with my credit situation. I honestly thought they we’re going to bring me in, Tun my credit and waste my time like every other place but I was genuinely surprised. Jeff took his time to help and put me in a great vehicle. I am very greatful, not only for the car but for the credit building opportunity that I couldn’t find anywhere else!

My experience with Byrider in Randalstown MD was exceptional. They were wonderful and sincere in their job. It made buying a vehicle painless. Everyone was helpful and really worked for me to leave with a vehicle. I will always come here if I should need a vehicle in the future. I also recommend that if you would like a comfortable and unstressful experience I encourage you to buy your next vehicle here

Hope you don’t get assigned to TYRICE BURGESS. She is rude, will ask questions that invade your personal privacy then use your loan against you if you don’t give her the answer you are looking for, after that she began calling me out of my name. Don’t buy a car here, total rip off, and terrible customer service.

I was helped by William and he was wonderful and went over and beyond to get me in a car thank you for your great service

Very pleasant and patient with me as far as buying a car their customers service was excellent and they also taught me a lot as far as building my credit . If your looking into buying a car come to Byrider in Randallstown. Good credit bad credit no credit they will work with you

My man Mr Brown went over and beyond for me my situation was different and he made it as simple as possible Thanks Mr Brown I appreciate it

Customer service and process was A1. They will definitely work with you. Thank you so much Jeff and other staff at jd brides on liberty rd.

Friendly and courteous. The staff makes you feel like youre family.

Walk in and got a great

Mr. Jeff was amazing thank you for getting me into my new to me car!!!!

This process was great and fast to get and walk out with my mew car

Mr. Jeff an staff was friendly an respectful an good customer service thanks again

Great overall experience. Mr. Brown and the rest of the team at JD Byrider take great care of you and make you feel like family. Go see for yourself

Good warranty, good staff, good deal!

My sales person was great and the staff was very helpful

They worked with me to help me get into a car professional friendly and i recommend going to them. My credit is trash and the still helped me leave with a car. Thank you Mr. Brown

Im on TEAM BYRIDER. William and Sharon are Awesome!!!!

I walked in with no hope after getting rear ended and not a lot of money to spend on a car, they truly are life savers went home in a car the same day and the weight has been lifted. Very very nice. And respectable. Nothing but nice things to say. If your looking for a car this is the place to go

Definitely an awesome buying experience and a great second chance place for good people who need to rebuild their credit!! Go see my guy William Brown and he will get you straight!!

Very fast, very reliable... great customer service. Sharon was AWESOME!!! She & her team helped me out a lot!!! Great way to help me rebuild my credit. Be sure to ask for Sharon, she’s super nice and very professional!!!!!

Great group of individuals. The process painless and very fast. Thank you Sharon for all your help! You were nothing short of amazing during all of this!

Friendly staff, very helpful!

They were professional, explained everything in detail and I left off the lot with a car. Very affordable, patient and they work with you As much as possible. I would recommend any and everyone to this place of business.

Great Experience I Highly Recommend This Experience For Everyone

Great service. Personnel very knowledgeable about what they have to offer and they clearly explain every detail that pertains to the purchase of your automobile. Will gladly tell people about JD Byrider

Very good in respectable pplJeff n Sharon are awesome in great at what they do

This place is awesome. Their employees are kind, friendly, awesome, and All about business and that is what I like about them. They are the best

Amazing people, I highly recommend to go to Biggie to purchase a vehicle

From my first phone call with the dealer Jeff Lightfoot the experience was awesome. They all made me comfortable and made sure I understood all paper work I had to sign. I will be referring others

This wonderful team put me in a car when I believed I was in a hopeless situation....repo, bad credit.....Jeff is the absolute best he came and picked me up and walked me through all the paperwork and was encouraging and kind the entire time! Love love love this place!!

Had a Wonderful experience with this Brother...Got me and my Queen into a nice reasonable ride!!!!

Everyone was very professional and friendly. Made the car buying process as easy as possible. Would definitely recommend coming here for your next vehicle

Mr.Jeff was really polite and got the job done quickly and work with me. Second time aroynd better than the first

I will never by a car from them again. I brought my car the end of February 2020.....It was great in the beginning. Great customer service everyone explained everything and made sure i understood it all. Drove off the lot very happy. Then not even a month later i have problems with the car. I was pretty much sold a “lemon” I’ve had my car 3 months and had to buy struts, rotors, 2 front calibers because the passenger side ceased and caused me to go through 2 sets of brake pads, radiator hose, thermostat, and a brake hose..it’s no way i did all this damage in 3 months seeing how COVID-19 shut everything down so i barely drove my car. They kept telling me what was wrong was not under warranty. I kicked out $3500 to get this car fixed it’s ridiculous because once you drive off it’s no longer “their problem”. I’ve put so much money into this car and I’m stuck fixing what they should have done before the sold the vehicle.

Absolutely loved the customer service. Mr. Brown is wonderful.

Staff was very pleasant and knowledgeable. I needed a second chance with my credit and financing options that would benefit building my credit. Mr William Brown and Robert explained everything to me throughly and answered every question i ask fully i am very pleased with the services i received todaythanks again !!!!

I love this place!! I got the car that I needed and not what I wanted (sometimes you have to crawl before you walk) ...but still within the budget I needed!! Big thanks to Mike Lopez for his honesty with everything. I was treated like family. As long as you are honest with them you will get the car that is within your budget and you can drive off the lot the same day!! Thanks for all your help!! Plus they help you build your credit and that is something that I truly needed help with!! Thanks to all of them and all their help!! The best part of all is I didn’t have my credit run by 10 different lenders everything with them is in house!!! Thanks J D Byrider!!

Mr Brown made my experience at JD byrider the best I ever had! I appreciate the excellent customer service and I definitely recommend this dealership to those how is need of a car. They helped me and they can help you too! Im so excited! !

GOD IS GOOD i just paid off my vehicle with no late payments at all. I really and truly want to thank Mrs Sheppard she was always there for me through out the entire process and im so grateful that she was my representative. Very nice lady and she cares and motivates you in the process thanks again Mrs Sheppard and may GOD continue to bless you! also thank you also JD by rider team your the best!

My salesman was William Brown. I knew he was gonna be cool because of the last name. He got me into a car right before my birthday and for that I am very appreciative. The customer service was excellent. I would recommend people with credit issues to take a trip to JD ByRider.

Very efficient. Mr. Brown was excellent in providing quality customer service and guiding us through the process. Definitely recommend!

I had a very wonderful experience. Everything is explained in great detail so that you can fully understand what youre getting into. Mr. William Brown was a joy to work with and I highly recommend him. I drove off in a very decent car.

Mr. W. Brown gives THE BEST customer service. Everyone is nice and you get treated like they just want a sale. I am HAPPY with my purchase and will refer JD Byrider and Mr. Brown AGAIN! 😊

This place is a RIP off. They will charge 3 times the value of the car plus interest. I would recommend going to any other car place rather than this dealership.

Great spot for and person with bad credit good credit they also have a build your credit up program. Just go see my man WilliamBiggie Brown he got you. Plus the finance bank is in house which is a big plus

Special thanks to Jeff and Rob the finance manager for the expertise and making sure that I was able to get what I need thats reliable transportation a special thanks to JD byrider for having a company that provides help for people who needs it thanks to everyone

This is my second time here n I love the way they work with u. Had a accident n my car wasn’t paid off. But because I made my payments on time I wanna as able to get another car with $500 down. So Thank u Mr. William Brown he is the best . If u read this ask for Mr. Brown.

I was very pleased with the customer service offered at JD Byrider. Jeffrey my sales person was exceptional!! This company helps you to rebuild your credit even if you have made a few mistakes along the way. We love our new Impala!!!

My experience with Jeff was EXCEPTIONAL!! He delivered everything that he told me he would and I am BEYOND SATISFIED WITH MY VEHICLE!!

Very friendly customer service. They truly work with you when trying to get a vehicle. My vehicle Is in great condition and Im glad I came here.

I worked with MR Brown he was very polite and professional. He helped the process be less stressful. Great experience

Well all I can say is Jeff was professional from the beginning told me everything that was going on. I love good customer service and Mr. Jeff and the staff was a great group as a whole. I would let everyone who have problems to go there in talk to them.

I was a bit nervous going in, as this is the first time I have bought a vehicle with financing. However, everyone I worked with was HUGELY polite and friendly. Mike Stanton was a big help - he was funny and polite, amd made me feel a lot more comfortable. He also explained everything along the way and answered my questions. Would recommend them for purchasing a vehicle if you have not-so-stellar credit.

William Brown is the Best!! He made the process pleasurable and he will work diligently to meet his customer needs before leaving the door .. the other staff members here are very professional and made me feel right at home. Mark the manager is a nice gentleman and very professional The Bank Manager Mr. Robert Stephens is inspirational. He educated me on finance and goals and he actually took the time up to help me in the future to ensure I reach my financial goals that will be conducive to me and my family in the future I definitely will recommend this place hands down no hesitation .. I am a very satisfied customer and everyone here is awesome

The sales person was nice but the finance person was something different. I came there 2 years ago and got a vehicle, I got it on a Saturday and on Monday I brought the car back because of a bunch of mechanical issues. So its 2 years later tried to give them another chance and they say because I got a car before I cant get one again. I wasnt delinquent I didnt have it long enough for the paperwork to go through. And you cant ever get another car again, really.

You have to give up information on site before even viewing the cars & they do not show the price of vehicles online.

Jeff was great. I had been searching for a car and couldn’t get approved and was getting a little discouraged. I was referred to the company by a friend. When I arrived Jeff was at the curb waiting for me with a smile. He helped me every step of the way and made sure I drove off that lot the same day. I will def be recommending to everyone I know. Thank you again !!!

My experience at JD Byrider was nothing but wonderful. Mr Lattimore helped me soon as I came in the door. They explained everything to me and there was no long wait time I was in and out. I highly recommend JD Byrider to the hard working man and woman

Honest. Reliable vehicles, and staff goes out of their way to get you into a vehicle

My Experience Was Life Changing. Mr. Brown Was Confident I Would Qualify And Get Approved. JD Byrider Definitely Believes In 2nd Chances. Thank You!

My experience at JD Byrider was EXCELLENT.! When I say I didnt only buy a car, but learned lessons as well, I mean just that. The employees are excellent and wonderful and make you feel like youve known them all your life. I would recommend this place to any and every one who needs help, not just to buy a car. I loved it.!

Great exp overall. Mike was extremely helpful in getting me into a vehichle with only 600 dollars down and i walked out with a car insurance hard tags and all!! Would most definitely recommend Michael Lopez and JD Byrider to any and EVERYONE.

My experience with this business was awesome☺☺ I just wish Id came here sooner, they were able to work with me when it came to my not so good credit & low down payment I had. The payments are definitely affordable & it is a great place to help you build your credit. William Brown was the best, he was honest & had great customer service. I would definitely send more people his way!!

Mr William Brown will get you in a car!!! Great guy

Great experience very friendly staff. I can’t lie I was very hesitant after seeing the Craigslist ad that said low down payment and bad credit accepted because I had been denied a few times before. I got approved within 30 minutes of sending proof of income! Mr William “Biggie” was my sales rep and he was great from the very first phone conversation to me walking in the door I felt welcome. All the staff was friendly and they actually stand by their word. Mr William asked what kind of car I wanted and I told him the Toyota Camry he assured me he would make it happen and he did! I’m very happy with my new vehicle

Went here in search of a new vehicle. It was a no good after talking to the bank. They gave me options but they were not viable options. They may be worth it for someone else looking/needing a car no matter what. You definitely won’t get the car you dream of but will get a car depending if you agree to the terms. Also do not apply if you are looking to get a car and later do uber or lyft as this is not allowed with these cars.

My experience today was great. Niya Amos was the best at getting me into a car the same day. Ive never met a better sale representative then she was, and Ive dealt with others. I am great full and thankful for her help.Sheila Daniels

The folks here are so friendly and professional. Mr. Courtney and Mr. Robert helped me through my issues and got me into a reliable vehicle. Thank you guys and the company. Praise the Lord

The moment I walked into the building, all of the employees took care of me. They made this process so easy. I stopped in to J.D. Byrider at 1pm, and by 4 pm I had a car. Jeff was extremely wonderful in explaining the whole process to me as its my first car purchase. Thank you guys!

Best Car Dealership ever ask for mr brown tell him Bria sent you ☺️

William Brown at the a Randallstown area was the best. We had to wait which wasnt bad because he kept in contact daily. He was focused on our needs and concerns. Already planning what we will get next.

Had a wonderful experience at JD Byrider! They were very friendly and patient with me and my situation. I would recommend anyone to come here and purchase a car. Aniya is a wonderful sales manager and very thorough with her job. She definitely fits the job description. Sharon was also very friendly as well. She explained everything leaving me with hardly any questions to ask. I didnt have to wait too long but they always made sure they checked on me, making sure I was alright.

My experience at J.D Byrider was great. Sharon was friendly, informative and I didnt have to spend my entire day there. I would recommend these guys to anyone in search of a vehicle.

Nice staff that are willing to work with you and your particular situations. Have a Saturn Aura from them and I am satisfied

Mr. Brown Is A Pleasure To Work With He’s Understanding & Will Work With You! If I Could Give Him 10 Stars I Would!

Thanks again J. D. Byrider for the second time financing me a car which was conducted under the professionalisam of Mr. Brown who I feel did an outstanding job to help me make it happen. It was Mr. Brown who gave me the confidence that the second time around to put me into a car he had the magic to see that I could again drive away into one thank you Mr. Brown.

I guess I judge to quickly about JD Byrider! The whole car buying process was great, the staff was awesome and very helpful. However, the vehicle service department sucks!!!!!! Since Ive had this car it been problems. When I try calling to schedule a visit, I sometimes get an answer, sometimes I dont. Theyre never open on weekends and never have time available that works for working people! Every issue Ive had with this car I had to get fixed on my own, because the service department is such an inconvenience. Then they closed one of the shops near me. Now I have to drive all the way out Glen Burnie. Its just a huge inconvenience, I know the service department is the money maker, but make it a little more convenient to get the service for the number of vehicles your selling!

Got me in and out no problems and worked with my credit

My experience was GREAT! Friendly, customer oriented and very professional. My sales rep Mr William Brown was the best!

I came in very nervous with odds against me, Jeff came to the rescue with a smile on his face & my best interest at heart . The wonderful people at J.D Byrider were such a huge help and I appreciate everything they’ve done for me . IF ANYONE NEEDS A CAR .. That’s the place to go !!!

Micheal had outstanding customer service. He was always smiling and addressing all my issues. I came in with no knowledge and left with a lot. Thank you micheal

I feel so humbly grateful for the opportunity. Mr. William Brown and all the members were greatThanks.