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Elite Import Auto Care Inc.
8503 Liberty Rd #3, Randallstown, MD 21133, United States
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Elite Import Auto Care Inc.

Comments
Du
Review №1

If you want a place to take your car for maintenance and have one of the best customer service experiences, take your vehicle here! We have been coming here for a while and everytime we book an appt, he always remembers myself and my mom. I even had to take my car back one time after a maintenance appointment and they handled it with so much professionalism. Im serious. Dont go anywhere else and let someone touch your car. Come here!!!!!

Fa
Review №2

I went to their shop to have my turbos replaced on my vehicle. When I got there I informed the guy that I was having Turbo legs on my vehicle and that I known that the turbos need to be changed I just need them to go through my warranty company so I can have them change because I cant perform the work myself because Im not a authorized shop . Once they diagnosed my vehicle they told me the Turbo lag was due to the aftermarket exhaust which I know that is incorrect because the original exhaust is a 2.5 exhaust in the aftermarket only makes it 3 adding more air flow to your car does not do anything extra to your turbos so thats when I proceeded to take my car back cause they did not know what he they were talking about one of the mechanics came on the phone and said since he knows so much that he can come get his car which I did I will never use that place again I try to support my people and this always happens when they let me down

SH
Review №3

I WAS VERY PLEASED WITH THE WORK PERFORMED ON MY RANGE ROVER.ALTHOUGH, IT IS A MAJOR RESPONSIBILITY.. I AM GLAD THAT I CAN TRUST THIS UPSTANDING PROFESSIONAL BUSINESS WITH MY VEHICLE!I AM ALWAYS ABREAST ON RELATED SERVICES..AND MADE FULLY AWARE OF WHAT SERVICES I NEED NEXT! I HIGHLY RECOMMEND THIS BUSINESS!

Lu
Review №4

Very professional. I will take my car back there for service. Dwayne, the front desk person was very professional. My car was serviced and I will get my service there again.

De
Review №5

So upfront and professional. I trust this shop.

Le
Review №6

Went to have brakes and rotors replaced. The quoted price was less expensive than the dealer. Scheduled an appointment but had to reschedule (my own conflict) and the customer service was great with the reschedule. The service, professionalism, and customer service are on point. I needed additional repairs and they were carefully explained and I was given service options and recommendations. Id refer my network to Elite without hesitation.

Ja
Review №7

They did a great job

Co
Review №8

They are a honest set of people. Value for value

Ev
Review №9

Great quality work. Ive been customer for years.

D
Review №10

Females stay away from this place they will try and charge you the max. Please especially be aware of a guy name Steve! He will flirt with you just to see how far he can go, shut the flirting down immediately! Hes the owner! FEMALES stay away and have common sense! Did NOT get service because I was turned off by his flirting, and knew he was charging me too much to install a radio and asking me personal questions! Went to Best Buy and they done it for 80.00 cheaper without the lies and personal questions!

Ra
Review №11

They were friendly and I didnt wait long.

Ch
Review №12

Review Update: Im satisfied with anyone who takes as much pride, ownership and personal interest in their work as Dante. Although such quality and experience requires a little patience, his resources are WELL worth the wait...

Th
Review №13

The owner is very knowledgeable and got me back on the road in no time! I would highly recommend this facility!

Ja
Review №14

I went there, with my Check Engine light on, because they were recommended by the local AutoZone, but Ill never go back! Eight hours and $350 later, I left with my Check Engine light still on, and all they did was replace a single ignition coil. They wanted another $200 to further diagnose the problem.

Ti
Review №15

The owner D Brown is the absolute best. Great customer service!!!

Li
Review №16

Professional, and very reliable. Only mechanic I trust!

Ka
Review №17

Quality service. Friendly service professionals. Much less expensive than going to the dealership.

Re
Review №18

The shop was very friendly and professional. They informed me of everything I needed for my car and explained it to me with patience. I didnt have to wait for my car. They even gave me a ride home so I wouldnt have to wait for my car there. Service was just as good as the BMW dealer. I would definitly reccommend this shop to others. Great experience!

ur
Review №19

Very knowledgeable technicians who explain in detail the importance of the repairs

T
Review №20

They are a complete scam . please beware . mechanics are not properly trained or knowledageable . advisors and owner lies on several occasions I we charged me and the problem still isnt fixed

Ja
Review №21

Always great and reliable service!

An
Review №22

Huge rip off

Information
11 Photos
22 Comments
4.3 Rating
  • Address:8503 Liberty Rd #3, Randallstown, MD 21133, United States
  • Phone:+1 410-655-1277
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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