If you are looking for that personal touch from a Jeweler Ozel’s is your store. Nothing in the store is cookie cutter, everything is custom to each individual client.Customer service is outstanding & prices are reasonable.

Loved the staff here. They were very welcoming, had many options (including custom), were not pushy, and were simply amazing. You will get great quality jewelry for a reasonable price. I would recommend anyone/everyone to come here. Ask for Greg!

The customer service was above my expectation. With many companies and businesses using this space and time as an excuse for giving lack luster customer service I was really caught off guard by their attention to the simple things. I definitely paid it forward and will be back to purchase a personal piece soon. Thank you to the entire staff who helped me out.

I went to ozel Jeweler for the first time in 1988! It was in Redlands.I now go to the one in Ontario OMG Is it beautiful inside! The workmanship is Flawless and the serviceIs of high standard. . I would highly recommend Going to Ozel Jeweler

We came in the store with 4 watches to fix. They received us with a warm and friendly hello. Told us to be back in 30 min to pick up our watches. When it was time to pay they said it was on the house. And said to come back to see them soon for something else. What a kind gesture. We will definitely be coming back. We will upgrade our 20 year rings with them. Highly recommend

Fast and excellent service! They only charged me $5 to have my fossil watch battery replaced. Now, I know where to have all my watch batteries replaced. 👍😉

Never have I ever had a more pleasurable customer service experience. The staff take your satisfaction and return business very seriously, and it shows! We will never buy or have jewelry maintained anywhere else. Simply put, dont hesitate to take your business here!

Wonderful customer service.

They made me a custom wedding ring for my wife, great job! Amazing jewelry. They make all their jewelry onsite. Saved me 30% from anther jeweler.

The customer service is a 5 stars service. Everytime I go there, Greg, Estee, and Robyn, make me feel like part of the family. They are one of the best family business I know. They have an extensive variety of jewelry to choose from. Greg designed and created a very nice diamond ring for me at a very reasonable price. They are very knowledgeable and love to take care about their customers. Customers satisfaction is their number one priority. Thank you guys for being YOU!

Awesome people! Great quality on all the items Ive bought there.

AMAZING!!! This is the place for ALL your jewelry needs, theres no need to look anywhere else! Family owned and operated, everyone here is so welcoming and most helpful. Jewelry pieces are BEAUTIFUL!!!

Good family owned jewelery store offering jewelery and watch repair as well as unique items made in-house. Certainly better value than Kays or another chain and theyll take care of you after your purchase.

I have been a loyal customer for nearly 20 years (from back in the day at Redlands Mall). Jacob, Estee Greg and Robyn are family and fun this business that way.treat me and my family with such care and have treated us like we were their #1 customer. They will treat you this way, especially if you bring some food to share!!

Took my Mothers 77 yr old wedding set in, Mothers ring & another gold ring to have a new ring made at the Rancho location. Spent 3 hrs looking thru catalogs. Decided on a ring, no problem, I had the main stone in the wedding set cut off for me to hold until time to set it. A few days later the sales lady called me wanted me to see the ring. She had gotten the ring so I could see actual size. The diamonds in the wedding set are all chips I cant do anything with those or the channel set ones in the earring, I can use the birthstones. Her sales pitch was she could make posts to put the diamonds on the ring along with the birthstones. Ruined the wedding set thinking her word was her word and she could make this ring happen. I loved the setting but I went in and got all my rings back and left. Misrepresented what kind of work she could do COMPLETELY, as the chips were in the wedding set, they should be able to be reset. Its not about chips or stones but sentimental value after losing my Mother. Any b.s. for a sale. Shameful. She also took some phone calls while I was deciding and I hope they werent co-workers, incredibly rude over candles and their size, color. She should be THAT concerned with customers orders.

The outside says Repairs while you wait but it turns out that the watch guy only comes in once per week, so I had to leave it behind. The repair was cheap and the staff is nice though, and the inside is immaculate.

The most beautiful jewelry store Ive ever seen! Great customer service and quality!

Excellent service and beautiful selection

Fast friendly honest service

Love this place!!!