I am looking to buy my sixth house. This search /purchase is going to be complicated and I need to find a house quickly, so I asked to speak with an agent with about 20 years experience. My call was directed to a young agent who has been in the business for less than a year. I repeated my experience requirement and she responded by trying to sell me on coming into the office and telling her my needs. For the third time, I stated that I needed an agent with a lot of experience. She put me on hold and when she came back, she again tried to sell me on coming in and telling her my needs. Neither the receptionist nor the agent could get past their own wishes, so I found a different office.