I ordered a printer, scanned and emailed my CC info with photo ID as instructed, they charged my card, then I got an email saying that the order was cancelled. I emailed them and they told me to dispute the charge.
Over the last few months I have had the pleasure of working with many of the staff and I really need to say they go the extra mile in explaining products and solutions for you. With the intent of sharing how happy I am I need to share that a did buy a product that came damaged, which happened in shipping and no questions asked they shipped me a new one. They just do a fantastic job it is that simple.
For more than 8 years, van products has used laser support services for copier/office machine needs! We have always received superior service from Craig!! Prices are always competitive, but the service has been amazing! I always recommend Laser to all my business friends. Professional advice, customer service and prompt problem solving when needed have been the 3 reasons i would give for doing business with these guys!!!!!
The folks at Printer Stop are great. The Products serve us well and they are always just a phone call away if we have any problems. Weve purchased several printers from them and have always received good quality equipment from them. We highly recommend them.
The Printer-Stop treated me with respect as a small business owner and made sure I received a good price. I purchased a refurbished printer. When I returned to buy a second one to replace another old printer I had, they actually sold me a very inexpensive cable and explained how to use it. This saved me from a large purchase. For a small business owner on a tight budget, this type of service and savings can be a big boost. I was relieved to know I wouldnt have a big expense. I will use them again and refer others as well.
The guys at PrinterStop pretty much know the entire world of desktop and workgroup printing. They have great service, a huge selection of equipment, and can tackle most any problem you throw at them, from repairs to wide format. If you want to hit the print button and be confident in the result, these are your guys!
I called them from because of the Google ad, from that first moment they were more than happy to help me work through all of my printer troubles. They even had a swap out program that saved us a pile of money over buying new. Most IMPORTANTLY they did not just hand us the equipment and tell us good luck with it, they came to my office installed the printers and made sure we were good to go.GREAT PEOPLE TO DEAL WITH IF YOU DONT LIKE READING PRINTER INSTRUCTIONS!!
We have a Canon Imagerunner 5075 copier and it ran out of staples. We called printerstop and very quickly we had a person out here replacing the cartridge. Great customer service. Highly recommended!
If you want the very best service and excellent laser support sales then this company is my recommendation. I have known them and they have supported and sold me the best quality machines for my office for the last 15+ years!
They do a great job providing us with proven printing solutions and exceptional service!Whenever we have a problem, Laser Support Services responds quickly and gets our printers fixed ASAP!
I had spent days trying to connect my HP LaserJet 4050n to my Mac and was getting nowhere, I even had a Tech come in and look at it, and he couldnt fix it either. I dont know how I came across Printer Stop ad but I took a chance and called. Mark answered and listened to me and said its your network card. Took a chance, purchased a network card from him, came home switched the card and within five minutes I was printing!!!!! Amazing how much time Ispent on this and he knew the problem just from what I told him over the phone! I will see him for all my printer issuses. Thanks Mark!
I really want to thank the folks at PrinterStop for supporting an art exhibit at NCSU by providing large format printing services. The prints looked amazing and they turned the project around in a ver short time - thank you guys!
Exellent bunch of guys. Good service !
If you like buying used equipment made with used parts then you found the right place. Be prepared to replace the printer fusers in 2 months or less.
Very knowlegable staff with cutting edge technology.
Very good company with integrity to work with, would recommend.
Always have a great inventory and service