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Down to Earth Designs Inc
3109 Gresham Lake Rd, Raleigh, NC 27615, United States
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Down to Earth Designs Inc

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Ha
Review №1

Down to Earth Designs Inc did a fantastic job. Our backyard was transformed into something very beautiful. They gave us a wonderful design and the crew were top notch. These guys were so professional and fast. They definitely knew what they were doing. We felt that they would give us a good project. They gave us a wonderful backyard. Thank you.

Jo
Review №2

Down to Earth Designs did a great job, and made suggestions that added great looks and value to our stonework and backyard. Everyone who sees our patio asks who did this wonderful job and we are happy to tell them about Down to Earth Designs. The crew went above and beyond to fix extra areas near the project they were working on and just did everything possible to make us happy. We strongly suggest you Down to Earth Designs and you will be more than satisfied with the amazing job and the super competitive pricing.

Oz
Review №3

Down To Earth Landscaping did an outstanding job on our Landscape! From design to implementation they were professional, friendly, accommodating, and highly responsive. They worked meticulously with us to create a design and plan that fit our needs and met our budget. They were timely and professional in their work from demo to finish and everything they did turned out beautifully. I highly recommend them!

De
Review №4

Down to Earth Designs Inc did a great job. They are very easy to get a hold of and communicates clearly. The estimate for the work was fair and they were on the schedule as promised. The workers did a nice job, followed my requests and cleaned up after themselves. I definitely recommend Down to Earth Designs Inc and Ill be using them again for future jobs.

Ag
Review №5

Our landscape is absolutely beautiful. I can not remember the last time I hired someone that exceeded my expectations, Down to Earth Designs, Inc and team did just that. They are on top of everything, understood our wants, knew exactly what would work and what would not. They have a great eye and picked perfect plants to please us. They were great, they are clean, thorough and really nice! We could not be happier.

Ta
Review №6

We love my backyard the whole team was great. The project manager and the design manager were great everything went smoothly. We are so happy with the whole project, the crew were fast and cleaned up the area every day. We would definitely recommend Down to Earth Designs, Inc.

Sy
Review №7

Down to Earth Designs were top notch and the team is very professional. I actually had a rush job, and they came out the next day and completely cleaned up the backyard and front yard. Also, they had a fair price, and left our property in pristine condition. Definitely hiring these guys for future landscaping needs. Highly recommended!

Le
Review №8

The overall process from sales to project completion is streamlined with Down to Earth Designs, Inc. Everyone from Down to Earth Designs, Inc were accessible, friendly, and professional. I never worried a second during the project. The finished project is beautiful. If I had it to do all over again, I would choose them all over again.

Le
Review №9

Down to Earth Designs and assistant helped transform a section of our backyard from an eye sore to a very clean and attractive landscaped area. Also, they were very responsive after installation to all my customer service needs to ensure the job was complete and thorough. Thank you Down to Earth Designs.

Al
Review №10

Fantastic work, efficient and attentive. The whole team ensured that we were happy with final product. They completed the work without any delays and were extremely professional.

Ba
Review №11

This review, and the one star rating, is directed towards the ownership and business management at Down To Earth stemming from their disreputable business practices. The crew that worked on our project was very professional and took pride in their work while they were onsite, from design through installation.The major issues started at the conclusion of the project.As per our signed contract with DTE, trees and shrubs carry a 30 day warranty from time of final walkthrough. Within that 30-day period, we notified our Down To Earth consultant via phone voice mail and text with photo evidence that we had significant browning of 5 mature trees, ranging in height from 8’ to over 20’. While the browning on 3 seemed to require, at a minimum, professional inspection and potential replacement, two in particular were clearly dead and in need of replacement.In addition, at the final walkthrough, we indicated that the condition in which our side yard was left was also unacceptable. We had an agreement that sod would be installed to repair the damage left by the Down To Earth trucks during the project; restoring the side yard to its condition prior to work commencing. Instead, only soil was shoveled on top of the tire tracks. And subsequently, from normal weather, that soil has completely washed away, leaving gravel tire tracks.After five months of repeated attempts to contact DTE via phone or text, we sent an email to our sales rep/design consultant, our primary contact. This was in February. This email formally documented the issues in writing and requested an action plan to remedy.This email also received no response. Subsequently, we made several other attempts to contact him via phone, leaving voice mails each time. Finally, in March, we were able to speak to him live, on the day he said he was “leaving the company”, and had forwarded our email to the owner. He also indicated he would no longer have that cell phone number. Calling two days ago, his voice mail still says his name “...with Down To Earth Designs”. And he is still listed on the DTE website.Since then, I have forwarded my original email, followed up via email and left voicemails on several occasions requesting call back from the owner, with no response. And since the only contact information DTE provides are general voice mail and email boxes, we have had no direct way to contact the owner. We fully expect DTE to fulfill its contractual obligations. And will pursue to resolution with whatever additional means necessary.

Ef
Review №12

Great company! Down to Earth Designs has been my go to company for any yard work I want to improve, not only do they have the best pricing but a great team with so much experience. They recently did my front yard, it looks amazing, they made It look so alive and neat! When I drive into my house I really cant get enough of my house simply the best!

An
Review №13

Its been over a month since Down to Earth Designs completed my patio and I couldnt be happier with the results. They made my patio look very spacious although I dont really have a big yard, they worked to make the best layout possible! The colors, design, and layout are all very perfect! Great area to host, very professional company!

Ca
Review №14

I am working with Down to Earth on a multi phase project, not huge, but still am getting the same thoughtful care as if I was a million dollar project. Excellent workers. Looking forward to the next phase!

Le
Review №15

Down to Earth Designs did a great job solving drainage issues that Arroyo Custom Homes left us. They also installed pavers to extend our turnaround and planted new plants. Their design ideas were perfect for the area.

Se
Review №16

James and Tonya were wonderful. Everyone was very professional, their communication was great, and the project was completed quickly and accurately. Will definitely use them again.

Pa
Review №17

What can you say about a company that does awesome work? Les and his team transformed our backyard form a boring clay pit that we never used to an oasis that we will only leave for work or sleep. They installed a fabulous retaining wall which allows us to use the entire property, stone work around the new inground pool, drains to keep the water from creating puddles and a walking path to make it easier to get from the front yard. The stone work and attention to details are the added touched that has made it our new retreat. Thank you Les and team for all of your hard work.

Co
Review №18

I have nothing but good things to say about Down to Earth. They were super professional with phone calls, presentations, and the installation of our project. Upon calling the office I actually spoke with the owner who was extremely helpful. The designer we worked with went above and beyond what we actually expected. We had just a pool installed and they were extremely careful when working around it. I would highly recommend them.

Fr
Review №19

Just went through the major rains of the week-end. Carport was completely dry

ja
Review №20

Worked here for a little bit loved the job and currently seeking employment again really great company and employer if your even considering these guys you should for your complete yard and hard scrape

Ro
Review №21

Great company to work with. There level of detail makes you feel at easy during the project . I will highly recommend Ben and his team to all my family and friends if they are going to tackle a landscaping project

Sc
Review №22

Ben Case and Down to Earth Designs is the best Landscaping service in the Raleigh-Durham metro area. Ben is exceptionally talented and his crew is very professional.

va
Review №23

Great work and paid attention to every detail. Well have them do more landscape work for us in the Fall.

Pe
Review №24

Great people! Great work!

CM
Review №25

Ben Case and the Down to Earth Landscape team do excellent work. True quality. Thanks Ben!

He
Review №26

Oddly enough, the day after I posted my original review my insurance company and I both received calls from Down to Earths insurance company saying they had accepted responsibility. Thank you very much for that.

Jo
Review №27

PERFECT SERVICE GREAT GUYS !!!!

Information
100 Photos
27 Comments
4.8 Rating
  • Address:3109 Gresham Lake Rd, Raleigh, NC 27615, United States
  • Site:http://raleighlandscape.com/
  • Phone:+1 919-875-8008
Categories
  • Lawn care service
  • Landscape designer
  • Landscape lighting designer
  • Landscaper
  • Lawn sprinkler system contractor
  • Masonry contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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