I had mold growing around my window seals, once Jose(Gold Star Rep) received notice he came out immediately to assess the situation. Jose kept me abreast of the process of what he needed to do, how long it would take, was on time, and extremely professional. The best customer service I have received in a long time hands down.
Miguel was wonderful to work with; he was in my head the entire time when it came to our home repair due to water loss and made recommendations that definitely increased the value of our home. He is honest, meticulous, and communicated regularly with us. Angel and Jose felt like they were part of our family and took care of our home like it was their own. They all did the most amazing work. I would highly recommend Miguel and his team.
I was very satisfied with the quality of work that Gold Star performed at my property. They did an excellent, professional, and awesome job. I dont only recommend you use this company but encourage you.
The crew was efficient and effective in removing my belongings out of the damaged building.
Miguel and his team have been great in helping not only identify the source of a leak in our roof that caused damage to our kitchen ceiling but also repairing the roof and repairing the damage to the kitchen. I highly recommend using their services!
We could not be happier with the work Miguel did. He responded quickly to my inquiry and was out to inspect the next day. He was able to locate the source of the leak with minimal drywall removal. He explained all of my options and gave me a fair price for completion. From drying out the water damage, treating the wood, and patching the drywall, the service was exceptional. I was very impressed with his professionalism, as well as his work. We’re hoping we won’t need restoration services anytime soon, but if so, Gold Star will be our first call!
Gold Star Restoration was great! Miguel and his team did a wonderful job. The stress of dealing with unexpected damage to your home is overwhelming. Miguel responded within minutes. He came in diagnosed my issue and put my mind at ease. He worked extremely hard and fast to remove all my damage and ensured my home was safe. He is very professional and super knowledgable. I am very satisfied with the service that I received. If I ever have any other damage to my home, I will definitely use this company again. I strongly recommend him and his team!
Every person on his team worked like a well oiled machine. When jobs were complete they cleaned up and were gone.Job well done,definitely recommend this company.
I would recommend Miguel for any water damage you need repaired.
Gold Star Restoration is very consistent with what they do. They are very organized, punctual, and professional. Miguel and his crew takes pride in their work. He is very thorough and great at making sure u get the best deal possible even from the Insurance company. He knows his work. Miguel and his crew work closely together as a team to make sure my home was completed in a timely manner. If u choose Gold Star Restoration, U would not be sorry nor disappointed. They are really great at what they do.Carrieline
Miguel and his team did a wonderful job! I was incredibly surprised how quickly and neatly they were able to accomplish the job. I hope I dont have the need for their services again, but if I do, I would 100% use them!
I called Gold Star Restoration I think May 29th after my line from the sink to dishwasher.Miguel Martinez was the person I spoke to and he was in charge of the job.He came out within 2 hours I am in Person County and they are in Wake.He sat up drying fans inside and under the home. He brought in a dehumidifier to draw out moisture. I have Asthma and he also brought in and air filter machine to help me.Once the drying was completed in side and under the house they started the packing up every thing in the kitchen I helped but was told they would do it for me.His contracted other contractors to come do the work that fell into their field of work.Miguel is a very heart warming person and you can feel the trust as soon as you meet him. He speaks good English and his estimate for what needs to happen is outstanding. If you are not happy he is not happy an he will make anything wrong right. He will offer suggestions and support to help you make the right choices.I have blessed him every day for being in the right place at the right time. The work is completed and I love it every thing it is beautiful and if another company had been called I would not have been this satisfied with what I got and what I paid.I want to take this time to say thank you Gold Star Restorations and Miguel Martenzi and his crews. If I could give a higher rating I would in a heartbeatThanks You very much,Diane Albright
I was very pleased with services provided by Gold Star. They were responsive and competent .
Miguel Martinez and Gold Star Restoration, LLC worked diligently to handle the damage to my house. I had a protein fire with extensive smoke odor damage. Miguels team worked with skill to provide a perfect outcome. I had to have new flooring, new painting, new cabinets, smoke mitigation, and clean up. Miguel works extremely hard to provide the best customer service which is critical when you are dealing with being displaced due to property damage. I highly recommend Miguel Martinez of Gold Star Restoration LLC. Miguel has an extensive background in restoration and is highly qualified. Miguel takes the time to make certain any issue is immediately corrected or handled. I highly recommend Miguel Martinez and Gold Star Restoration LLC for any future restoration project you might encounter. I would call Miguel Martinez and Gold Star Restoration LLC anytime.
I had a small house fire and I was very pleased with all of the work that was done. Miguel and all his team were very professional and did a fantastic job.
There are not enough positive words in the dictionary to describe my experience with Goldstar. From the very first point of contact Miguel and the Goldstar team was on the case. The job was done clean and in a timely manner. Their level of professionalism surpassed all of the other companies weve used in the past. Best decision we made. We are officially a Goldstar family for any home issues or updates!
Excellent work Liked that the response to my problem was quick and not pre recorded. 2 hours late but work was excellent.
The team at Goldstar really helped me out and made things stress free and got my business cleaned up and back to working order in a flash. Thank you.
As someone who manages real estate and has dealt with numerous restoration companies for various types of damages in the past, Ive never encountered such professionalism as Gold Star Restoration has. Their quality service far surpasses that of any other restoration companies.
Had a flooded basement in middle of the night reached out to them, they came immediately and saved the showhighly recommended!
Was referred by a friend to call this company ..i most say i was shocked how they took over the whole situation and i was pressure free until the place was clean and looked like nothing has even happened .. my workers loved to come back to the fixed and cleaned office / warehouse space after a short while being relocated ...Thanks Gold Star will definitely recommend to others
They are the best in the business