This is such an awesome environment and energy! Loads of personality and skills! I definitely recommend!
I just tried to get my hair cut on my lunch break, I did everything I could think of to make it easy to satisfy my needs, I waited until the stylist I wanted was working, checked in online early (I checked in before I even left for my lunch break, as my office is pretty close) and even arrived before my recommended arrival time. I was greeted at the door pleasantly, gave them my name, told them who I was there for, and was told to take a seat, should just be a minute or two I was told. I was lied to. I then spent the next 45 minutes of my lunch break, patiently waiting for my turn. Finally, it got to the point where even if the stylist only needed 10 minutes to cut my hair, I would only JUST make it back to my work in time. I have never left a sport clips with hair longer than when I went in. That sport clips is on my way home, located in a very conveinent location. But they have lost a customer for life. If you are reading this and need your hair cut quickly or even at a reasonable speed, I highly encourage you to not patronize this business, instead wait for an afternoon you can really block off some time for, you know, like with the cable guy. Yeah we can squeeze you in sometime between 11am and 3pm. I cannot put into words how frustrated I am with this place of business. I feel ignored.
I recently stopped in for a high fade, and I believe Sydney was the name of the girl who did the fantastic cut, in which I am writing about! I just wanted to let everyone know that if you are looking for an amazing haircut, at a very reasonable price, you should definitely stop in and request Sydney! She did an outstanding job, and went well above and beyond, anything in which I was expecting. I will definitely be returning! Thank you, Sports Clips of North Hills; & thank you Sydney, for doing such a phenomenal job, I can tell she actually enjoys doing what she does!
Joining the wait-list is so easy online. Quick in and out for a trim (teen boy) followed by a burger and fries from next door. What more could you want?
So I made an appointment from the app. It said I had to wait 50 minutes. So I went to a neighboring fast food chain to eat was there maybe 30 minutes I look at my phone it says your stylist is ready. I I threw what was left of my lunch and proceeded to the store. I walk in I’m no longer on the list. A few minutes after standing there someone finished up with a customer and asked how they could help. I told her it said my stylist was ready but I was no longer on the list. She then proceeded to tell me they don’t control the system and I’d have to wait another 45 minutes. Long time customer I won’t be coming back.
Definitely worth a little wait. Brooke is amazing and gives you a very professional salon/barber experience. Ill be recommending this place to my friends and family.
I received the very best service from Andrea!! She was so professional. I felt very Covid-safe there, as well. She did a great job and it felt oh so nice to get pampered after such a rough haul of months (#2020). And man, what a great price!! Thank you, Andrea!!
I was blown away by the haircut I got here (my first since COVID hit). I believe my barber was Sydney and she gave me the best haircut I could have imagined, 0-guard fade. Usually, you get home and the next day the haircut isnt what it was when you left the barbershop. But the precision remained! Im so happy I found this place. I moved here just before COVID hit and I dont trust a lot of barbers with my hair. Great job! Ill keep coming back!
Terrible terrible haircut. They cut way too much off the back of my head, the fade is not even, and she didn’t even line me up. Ruined my hair for the next month or two until it grows back.. I can cut my own hair better.. do not get a haircut here.
My son and I always come here. Weve always had good haircuts and you cannot beat the MVP treatment. The MVP treatment is totally worth it and includes the hair wash scalp massage hot towel on the face and even a handheld massager used on the neck and shoulders.
This location is fantastic! Nadia makes all the difference in the world. She definitely makes my day. Always friendly, and consistent each time.
My son loves getting his haircut by Slater!!
Great staffVery patient and friendlyThe place was very clean and organized
Everyone here is friendly, professional and give a great customer experience along with a great cut. I get my haircut every Friday by Sydney and I will tell you she is the best. It took me 6 months of mistakes with multiple barbers and stylists till I discovered her. Needed an emergency cut and I havent look back since. So if youre in N Raleigh and North Hills I strongly recommend Syd and Sport Clips North Hills to take care of you.
Lucy rocks! Best haircut Ive had in years! Thanks Lucy. You and your staff are super nice and polite. Thanks!
All great staff
Moving to a new area, one of the bigger challenges when settling in is finding a good hair stylist. After several months of trying out different places and stylists I found Sports Clips in North Hills as my go to place for great haircuts. Im not a sports guy nor do I normally go for the extra services they provide, however, I come here because Lucy and Mayra are phenomenal at what they do and give me the cut that I want. Theyre worth the wait, not that I have to because I check in online and arrive ten minutes prior to my appointment time. Highly recommend!
Fantastic experience. Everyone professional and courteous. Received an excellent haircut from Atrial and a pleasant experience overall. They did an amazing job with Covid-19 precautions. No cross contamination of anything. Required to use hand sanitizer before entering salon area. Stylist applied towel and cape and whatever else necessary and client returned it to a safety bag to be properly cleaned you. Leaving. Really good job providing a safe environment. Well do e.
Lucy is my favorite, she so talented and always has such a great attitude. Her MVPS are amazing too.
WOW- I just had the best experience at the North Hills Sports Clips Location. Andrea WAS AMAZING! Great personality, friendly and defiantly has the eye for a good cut! If I could give her more than 5 stars, I would! An amazing cut with amazing service, you really cant get much better! Will be requesting Andrea on my return visit!
Easy in and out. Great staff. Great haircut.
Service was alright, haircut was terrible, and slightly rude as well.
Price went up to $20. $4 if you want a wash. If you like me and dont watch sports maybe not worth the new extra price. Still good service
My second fantastic experience here. Great haircut and early check-in helped reduced wait time...but the stylists usually finish early. MVP totally worth it.
Ive been coming to this location for at least 8 years, and havent had any major issues, until most recently when I got a haircut by Lexie. I showed her the length of where I wanted my sideburns trimmed, so she used the trimmer correctly on one side, but used the shaver on the other side by shortening the length way above where I wanted (I have no sideburns now). I only noticed this when I got home and looked in the mirror, so I drove back and explained what happened to the first stylist who greeted me, and she corrected my hair this time. Lexie was there also, so she knew what occurred. After I was finished and walked to the register, Lexie walked right by me without any apology or acknowledgment. I originally requested to have the tip I left for Lexie refunded, but I was given a coupon for a free haircut next time.
Had a great experience by an excellent hair cut specialist Charlene (sorry I think it may have been spelled with an S). She was phenomenal and clearly an expert at doing what she does. I would highly recommend asking for her. Lexi also was incredibly helpful and deserves credit as well. Employees like those 2 make this place one of the best cut experiences Ive ever had. Thanks ladies!
I took my 90 yr old dad in yesterday for the first time to have his beard trimmed and shaped. We were immediately greeted by Nadia who took great care of him! He has significant hearing loss, and Nadia was incredibly kind and patient. She spent a good amount of time getting him all shaped up, and he looked about 20 years younger by the time we left! She’s terrific and we will be back soon! Thanks!
Lisa is so sweet and professional. I went in there looking for a decent trim--nothing fancy. Her sincerity and professionalism is such a breathe of fresh air. I really enjoyed the experience/service. I got what i asked for: a small trim to promote longer healthier hair. I really wish her and her shop the best!
Best haircut Ive had in years! Sydney did a fantastic job!
Don’t get your hair cut by Sydney. Worst haircut I’ve ever had.
Nadia is the best! She treats each customer the same by providing excellent haircuts and massages and attending to every little detail. Nadia is always easy to talk to, very positive, and makes the experience great. I went to Nadia when she was in Cary and followed her to North Hills. She is awesome!!Steve
Worst experience ever, they lied to me on the phone about a product return and rude staff will never go to this location again
Ive gotten my haircut here several times. It always ends up great. Today I got the MVP package and it was wonderful. Haircut, shampoo and conditioner, head-neck-shoulder massage, and styling for just $25. Cant beat it. My stylist Tiffany did a great job making me feel comfortable and communicating with me to identify what I wanted and suggestions she had in addition to those preferences.
I had a fantastic experience at Sport Clips. I thought more guys cut hair there, but no it was more of a variety. My hairstylist was really sweet, outgoing, and talked to me the whole time; which was a good thing. My layers really popped, after my hair cut. Thanks for the Northern Hospitality, with a dash of sweetness!
Lucy is amazing!! She cut my hair as beautifully as a salon! And the hot towel wrap was what I needed after a long day. Sports clips isn’t just for men!
SportClips always provides a great haircut at a good price. Ive been to this location multiple times, and enjoyed each stylist that Ive been paired with (always friendly, professional and personable). Today, I ran in for a quick cut, and had the pleasure of meeting Mayra who was just phenomenal all-around. Thanks so much!
I took my 13 yr. old son to this location yesterday. I was very pleased, and my son said to me that he would go back. He loved Ashley who was very engaging. It impressed me that she would come and check with me and have me to verify she was doing what I requested. I appreciated this very much! We will definitely go back!👍🏽
Lucy does a great job!
Good quality haircut with people that don’t mess around with you. Waited for only 5 minutes to get my hair trimmed. Much better experience than where I’ve been going. Thanks for making me look good.
Great friendly and professional environment. I’m more used to the barbershop cut. If you’re looking for a traditional easy cut this is your place. They only use clippers (no razors)
I said to cut 1 inch on the sides and top. So when she was cutting the sides it was normal and I didn’t worry. But when she went to the top she was cutting it like 3 inches and cut the right side of my hair inward and it was uneven. So now I have a bush on my head. And school starts soon so how am I gonna look like on the first day if school.
I had an excellent experience here. Thanks Nadia for such a perfect job and pleasant conversation. The people make the place and the ladies here made my day. Thanks again and should I require a haircut again on the fly, I will come here.
Very competent, pleasant and sensitive staff.5 for them! DO NOT PUT YOUR PHONE NUMBER IN SYSTEM UNLESS YOU DONT MIND GETTING TEXTS. The Sport clips store owner is getting a little too aggressive with feedback requests. You have to add you phone # to check in, then you get a text the next day, thats too much. Use my email for goodness sake!
Andrea always gives awesome cuts. Never walked out not satisfied.
Very friendly staff, easy to use app to get appt time, and love the wash and massage after the cut.
This is my first experience at sport clips it was terrific. My stylist Nadia was a great listener very patient and we had a great result. I look forward to returning for Nadias service thanks.
Stylists dont listen, every time its the same. #7 #5 #4. I dont know what these mean and they did not tell me. Not going back.
I come to this place for one person, Lucy. She is great and my 10 yrs old likes her a lot. Some other ladies on the other hand are not good at all. I just saw a lady who wanted to get her hair cut and instead of taking her, two of the hair dressers decided to take lunch at the same time, leaving Lucy taking clients by herself. Instead of 3 min wait time, my wait time went to 24 min. Poor customer service on their part. Lucy, on the other hand, and even thought she was already busy, was the one who apologized for something she did not even do. I will recommend management to train the employees on customer service.
The price was too high, considering that it didnt include any of the basic services, like washing or rinsing, that come with a haircut at most other places, for virtually the same price.Also, I wasnt given the option of having the stylist of my choice, and the stylist whom I was given was unfriendly and rushed through my haircut. It took about 8 minutes, and a lot of details were missed. At that price, I would have expected a stylist to take a little more time and pay more attention to detail.If I had wanted a mediocre, 8 minute haircut, no wash, and unfriendly service, I could have just went to Great Clips and gotten it for half the price.
The Staff was congenial and professional! I didnt feel rushed! Lucia took awesome care of my hair. When I realized my hair wasnt going to make me look like a picture I brought (the reality of not being a model is tough!) she helped my hair look great for me! Thanks!!
I love Sports Clips of North Hills! Being able to watch sports is great, but I also appreciate the great customer service and friendliness, as well as the professional hair styling they provide! Definitely my happy place! I wouldnt want to go anywhere else!
My cutter did a great job, I was pleased.
Always a good experience
Taking forever to get a haircut
Nadia used to cut my hair at the Cary location, and after 4 months I tracked her down. She is the best!!! For me, its worth the drive
Brought in two kids for a haircut. Stylists did not even try to hide their lack of enthusiasm at having to cut children’s hair. The stylist who cut my 7yo’s was very rough and did a poor job with his hairline/widows peak. The stylist who cut my 2yo nephew’s hair did a decent job, but only trimmed around the ears and the neckline (which I was fine with because that’s all I felt he would sit still for). However, being charged $19.00 for that is exorbitant! I’ve been taking my son to Sports Clips for years, this was my first experience at this location and I’m not sure I’ll be returning.
Brought my 7 y/o son here for the first time. The service was quick and the haircut was great. He loved the experience. We will be back
Great place. Great people.
Good cut as requested - friendly, efficacious
Very clean and professional. Thanks again Sydney . You’re the best!
Great place with great Gals!
I thought this place was professional but that is a complete lie. I went in for a nice haircut. What I got was a nightmare. We told them exactly what I wanted and they buzzed off almost all my hair. I went in looking like a professional and left looking like I came from Iraq. If I dont get this job there will be hell to pay. I wish I had never heard the name sports clips. I have never seen such incompetence. If you like your hair, never go here.
Sport Clips tracks your preferences, so you get a consistent haircut, no matter who cuts your hair. Short waiting times. MVP. Friendly staff. Always clean. Good attitudes. Upbeat experience.
GREAT service. Always professional, friendly, skilled and qualified to do a great job. Lucy is my regular stylist and is outstanding at her craft. I recommend this location without reservation.
PLEASE NOTE THIS HAS NOTHING TO DO WITH LUCY THE MANAGER....... She is wonderful sweet, extremely caring and very good at what she does!!!!Because Lucy was unavailable this happened. When speaking with the owner, lets just say he isnt Lucy. Maybe Lucy can teach him customer service.......BEWARE!!!!!!! My son went in for a simple under cut (1) with his hair being shoulder length (took him 2 years to grow out). Well he came out with being scalped in THREE different places with chunks of falling out. They hire inexperienced people. THINK TWICE before you let them touch your hair..........
Lucy at North Hills was amazing with my son! He’s always hated getting haircuts, until today! He was absolutely beaming when she was finished! He said ‘5 STARS’! Thanks, Lucy!
Love the North Hills Sports Clips location! They always give consistently good cuts for my two boys!
Had a great one towel MVP haircut experience! Lucy took great care of me.
Ashley did a fantastic job! Very friendly and my son loved his cut!
Had a wonderful experience. Haircut was the best I ever had and the vip experience was incredible. Thanks so much!!!
Always get a good hair cut and the massage with hot towel is great mid day to cut the tension from work.
The talk tall blonde with a ponytail cut my hair exactly how my wife wanted it to look! Fabulous job!👍
Good value great staff
I had a great timeToday with Nadia. She gave meA great haircut and gave me an 5/5 experience.
Quick, good mens haircuts right in North Hills. Great location, affordable prices. Somehow I accidentally became a return customer!
Nadia did a great job and I enjoyed coming here. Excellent experience.
Ashley did a fantastic job. Been a long time since someone was able to fix my hair.
Consecutive every time. Nadia is the best
Every stylists is sufficiently qualified and friendly. Have never had a bad cut or service.
Fantastic
Nadia was awesome. Very friendly and she did an amazing job
Lucy was fantastic. Great experience and lived the online checkin.
Nadia was the stylist and she was very thorough, professional, and attentive. I was very happy to get an excellent haircut while traveling (always a risky endeavor).
Hair stylist did a great job. She was knowledgeable with how men’s styles should be.
Nice people. Fast service. Did a great job.
Great haircut for the price. Friendly staff, patient and pleasant.
I came in and was behind two people in line. 10 minutes later another client came in. We waited another 20 minutes and he was called before me. When I went to the counter to inquire about it, I was told that my name was in the computer but I still had to wait. Ive been going to different sports clips around the area for the past 3 or 4 years but will no longer be coming back to this one.
Even though I am not at all a sports fan, the hair dressers at this salon do a quick and great job for men, in all styles!
Friendly clean and reasonably priced
Absolutely awful customer service. Went last week at 4:40 and was first in line as four haircutters were busy, one just taking the person in front of us. One stylist finished up in about 10 minutes, her customer paid, and instead of taking me she disappeared behind the scenes probably for her break. About 10 minutes after that a second stylist finished up but she too disappeared when she was done instead of taking me. Meanwhile I noticed that one haircutter was having a fantastic conversation with her customer but not really cutting his hair anymore; she was barely using her scissors to clip here and there but not really cutting any hair, but she and her customer were having a great time. All the while there were now four people in line behind me. After 35 minutes I walked out.If Im the owner of this place Im firing the manager. Awful customer service. Just awful.
Nadia was great. Love the online check in.
Andrea was amazing and gave the best scalp massage
I went in and asked for a fade, while the woman did give me a pretty decent haircut, she didnt give me a fade, the one thing I told her to do
This place is awful, they should train people how to treat people.
Great staff. Just a long wait due to a busy Sunday.
Great service
Nadia is the best! So glad I found her new location!
Great atmosphere! Reasonably priced and great customer service.
First thing my 6 year old said was ‘Daddy, I look better than you’. That says it all!