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PRO AUTO IMPORT AND DOMESTIC MECHANICS
2412-A, Paula St, Raleigh, NC 27608, United States
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PRO AUTO IMPORT AND DOMESTIC MECHANICS

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Am
Review №1

I received very friendly and professional service here. Mark diagnosed my vehicles issue quickly and took the time to explain and show me what the problem was with the car. He clearly is very knowledgeable and dedicated to his work, and overall is very honest. Highly recommend

Ke
Review №2

I can’t say enough good things about Pro Auto. I’ve moved another 30 mins away from them, but will continue to go back there because they’re the ones I trust. Mark takes the time to explains everything he suggests to repair the car and explains it in a way that I can understand and I’m not a car person. Great value as well compared to others. He has your best intentions in mind and wants to help. I always dreaded going to auto repair shops before finding Pro Auto, because I just felt ripped off every time, but not at Pro Auto.

Da
Review №3

I had been hearing a banging noise in the back of the car whenever I drove above 60 mph. He gladly took my car out for a spin and figured out the problem quickly. I received wonderful, professional service and will always go back here from now on. Awesome guy.

Br
Review №4

All around an amazing mechanic! Mark is super honest and transparent with the work he does and what he finds after looking over your vehicle. He will tell you straight up whether your repairs are worth it or to hold off until you save money, or even if its just better to trade in your vehicle for something else. That shows they are not in it just for the money. In todays world thats hard to find. HIGHLY RECOMMEND!!

Ma
Review №5

Mark is wonderful. He is very knowledgeable and explained the issue so that I could understand.

Jo
Review №6

I was driving down the highway trying to get to work and all of a sudden, there was this awful scraping sound. I got out and looked and something or another was hanging off the bottom of the car.I was new to the area at the time, so I didnt know where to go. I did a Google Maps search and it brought this place up --- thank goodness! The owner immediately figured out what it was, fixed it, and charged me a very, *very* reasonable price.I very much recommend it.

Ca
Review №7

Today was my first visit. I was very pleased with the professionalism and knowledge that was exhibited. They replaced valve cover gaskets and spark plugs on my ‘02 Camry. I am definitely returning for future work. Highly recommend.

Ch
Review №8

The most honest shop in NC. I trust no others! There is nothing like bringing your car inand knowing that you wont get ripped off.

Ad
Review №9

Always a joy coming to this shop despite the situation, quality service and amazing customer service.

Da
Review №10

I have nothing but good things to say about Daniel and Mark at Pro Auto. They do an outstanding job from start to finish. Diagnosing, quoting, scheduling and most importantly their ability to repair your vehicle. Whether youre doing regular maintenance or a major repair Pro Auto can handle your needs.Thanks for taking care of our families fleet!F-150 FX4, IS-300, 5.0 Mustang GT, SRT-4, Expedition 4x4.

Sh
Review №11

I only have great things to say about Mark. He is professional and timely, and takes the effort every time to discuss the issue in great detail, and all my repair options. He has taken superb care of my car since I started going to his shop a few years ago. Both my husband and I will be going to him while we are in the Raleigh area. Thanks, Mark!

Ch
Review №12

Pro Auto Repair is simply amazing! I was on my way home from a conference when my check engine light came on and my car began to tremble at a stop light. Being that I live three hours away I didn’t want to take a chance and hope I make it home. Luckily, I was able to make it to Pro Auto Repair and the gentleman was understanding, compassionate and assured me I would be back on the road. Without hesitation he told me exactly what was wrong and why my check engine light came on (no extra stuff, like other repairs shops who are out for your money) and immediately began to work on my car. Thankfully, only my spark plugs were to blame. The mechanic was knowledgeable, and reassuring! Being a woman we are typically taken advantage of in a repair shop but, here, I didn’t feel such a way nor did I feel pressured to fix something that necessary didn’t need fixing at that immediate moment. However, he did inform me of something’s that may need to be looked at in the future. I highly recommend Pro Auto Repair 10/10!!

Ad
Review №13

I had a great experience with Pro Auto. I needed a repair and they fixed it within 15 minutes. Great service and employees.

Da
Review №14

Great service, Mark is one of the owners and he was very friendly and helpful. The service was at a great price. I just moved to Raleigh and Pro Auto will be my go to mechanic from now on.

Pe
Review №15

Every time I come in here these guys rock.. I had an issue with popping up my hood for my Chevy 99 s-10.. took it to the Chevy dealer who told me theyd have to do a ton of work and it would cost like 5k.. I called around to other shops who couldnt fix it.. then I called them, I came right in and they took care of me same day!! And only charged my $100!Since then Ive taken all my cars there.. I feel like they offer honest feedback and are very trustworthy people!

to
Review №16

I told them what I wanted done, and then they started talking about valve cover gaskets, and oil drain plug orings.... I was waiting to hear about my headlights being out of adjustment like back in the 80s, and they always had to get you for something, lol.But they did a great survey of the car. I knew about the other things. Its a 2004. Its not going to be perfect 🤷‍♀️. But I wanted to get THESE things done, they hit me with a lotta other probably true stuff, and it turned me off.I guess they probably could have just talking my money, but he did tell me that the repair cost was close to the value of the car. So🤷. Fair? Just didnt feel right the way they more than doubled the quote over the phone for the work I wanted done.... With o rings and things I didnt ask them about.

Ir
Review №17

I was so frustrated when I realized that my car required certain repairs $$$$ (Mercedes-Benz), but I can not express how thankful I was to find this shop and the owner/operator Daniel. He is very knowledgeable, helpful and honest. He gave me different options.His service was above and beyond my expectations. I was treated with respect.

T
Review №18

I usually try to handle my own basic car maintenance, but sometimes issues arise that are more comprehensive in nature, and thus, require a professional review. So, I took my vehicle to Pro Auto Repair.Danny and Mark are a wonderful team! The whole process was so thorough and seamless from vehicle intake to pickup. It is obvious they employ rigorous diagnostic methods. I appreciated that they took me back to the shop to show exactly what was wrong, explain how it affected the vehicle, and the process for getting it fixed. Much better than just taking someones word for it!My vehicle has been running great, and I am extremely pleased with their overall knowledge, friendliness and quality of service provided!

S
Review №19

Wow! Daniel was amazing. At the last minute he got us in for a pre-purchase car check and saved us from making a HUGE mistake. Watched him also take excellent car of some young students and did it all an excellent personalized customer focused service work ethic! Definitely would recommend to anyone in need of reliable mechanic work.

Am
Review №20

My experience at this establishment was phenomenal! My first interaction was with Mark who was exceptionally knowledgeable about the issue I was having with my vehicle. I drove an hour with car trouble because I felt confident that if I made it there, I’d be in good hands! Danny had a full schedule but was so kind to try his best to get my car fixed within the same day with a VERY reasonable invoice. It’s been weeks since I had the repair done and I’ve had no issue since then. Thank you Mark and Danny!

Cr
Review №21

Great service and very knowledgeable.I bought a car out of town and needed it checked out. If I lived here I will be back.

GR
Review №22

I have been going to Pro Auto for years now, the personality, professionalism and kindness of Daniel and Mark is beyond words. Im retired and Dan got me an Uber to take me home and pick me up last week.. They have serviced and kept my old car in great shape. if you live in Raleigh and are looking for a small a Auto business that treats you right and fairly, then I would highly recommend them.

Me
Review №23

Mark and Daniel were great.They took their time with my car, they were knowledgeable, cost-effective, and kind.I am not a car person, but they patiently and thoroughly answered every question I had.They worked quickly, and around my schedule.What I really like about them, is that they really check their work before giving the car back.They are also really friendly, and kind, Im really happy I went to them.

El
Review №24

This place offers what so many other shops lack: A+ customer service and honesty. Everything is explained and they try to save you money when they can. An amazing shop ran by top notch employees.

Ca
Review №25

When we moved to NC 4 years ago, we knew we would need a reliable mechanic to take over servicing our vehicles on a routine cycle. My husband did a search and came across Daniel’s services at Pro Auto Repair. We have never been more satisfied with the work, professionalism, knowledge and advice that Daniel and his team has offered to us. He has serviced at least nine (9) vehicles of ours to include family and friends. He stands by his work 100% and he gives you valuable information pertinent to your vehicle. His prices are more than reasonable. If you’re searching for a mechanic that has the passion, knowledge, know-how, price range, professionalism, and answers to your vehicle needs….. Stop by Pro Auto Repair and ask for Daniel. You will not be disappointed!!

Ad
Review №26

When I found Daniel and Mark I was new to the area. Reading the excellent reviews they received made me want to check them out. Man, am I glad I did. This place has been excellent! They are honest, fair, and do an excellent job of fixing whatever ails your car. I actually bought a used car from them that they completely overhauled. That was two years ago and the car is still running amazingly well with over 209, 000 miles on it. I bring it in for maintenance every so often and always am confident that these guys took good care of my car. I cannot recommend them any more highly. An honest mechanic is hard to come by so I know I hit the jack pot with Pro Auto Repair.

Sh
Review №27

Did a pre purchase inspection here. Mark was very professional and friendly. He showed me all the places he checked and the places that I need to keep an eye on in the future. Also a lot of places ask you to leave a review onsite, PRO AUTO is not one of them. So their rating has a lot more weight to it. Recommended!

Ak
Review №28

Mark and Daniel are so helpful!! My family and I really appreciate the dependable and honest service that they offer.

Wi
Review №29

Not satisfied with this businesses practice.Dont rely on ratings. That doesnt tell the whole story. Better off getting the work done at the dealer for the pricing charged at this business. At least the dealer will back their work if issues arise.

Al
Review №30

Best auto shop I have been to. My vehicle always gets done in a timely fashion and the prices are great in comparison to the corporate, over priced auto shops that I am used to. Not to mention that they are very personable here and genuinely care about your vehicle and getting the best possible deal. Daniel advised me that I if bought certain parts for my car myself and brought them in to fix, it would be much cheaper than him ordering it in the shop. I am very grateful to have found this mechanic.

Cu
Review №31

Love Pro Auto! Been taking all 4 of our family vehicles to Daniel for 4+ years. He is a fantastic mechanic and a really great human being. I cant recommend him enough!

Ra
Review №32

Personable workers who are passionate and take pride it their work. We have had several cars serviced here. It is always affordable and theyre extremely honest.

Re
Review №33

They are the ish!

Ce
Review №34

Mark and the guys at Pro Auto Repair have been outstanding to work with! We’ve taken several cars to them and they have been nothing but, honest, professional, and friendly. I would HIGHLY recommend them to anyone! Thanks!

Je
Review №35

These guys are great! They are the only ones who take care of my 1970 Toyota FJ40 Land Cruiser. I have always been a fan of local independent shops and Pro Auto sets the standard for what a small independent shop should be. They are down to earth honest guys who make you feel comfortable even if you arent an expert. They dont try to nickel and dime you on the small stuff or up sell you on big stuff. If they give you an estimate or a price they stick to it. Go ahead and shop around for a better price on the work, I bet you wont find it. I referred multiple people to them and everyone has been happy. BEST SHOP IN TOWN!

An
Review №36

I honestly hadnt heard of Pro Auto repair until I did some research to find a new auto shop that I could trust in the Raleigh area. I talked to Daniel to get an estimate and figured his estimate was reasonable. The final price was even cheaper than the estimate, they did a great job in a timely manner and I am definitely going back again.

Ca
Review №37

Daniel got me in at the last minute and promptly took care of my emissions test, so i could get back to my busy day. Very personable and friendly business. Also very knowledgeable about my Prius!

Kh
Review №38

Pro Auto Repair of Raleigh is fantastic. Every time I take my care into Danny for service it always comes back to me in better condition. Danny is an understanding mechanic who understands that money does not grow on trees, so when you need to do repairs in stages he advises the best possible actions to take. I would, and do, recommend his services to everyone I know.You couldnt ask for a better place to take your car!

Vi
Review №39

Daniel is a truly knowledgeable, hardworking and reliable mechanic. I live an hour away but I still drive or have my car towed to Daniels shop because he always does a thorough job in solving my car problems on time and at a fair price. I have been taking my car to his shop for the past 3 years and will definitely continue to do so.

Jo
Review №40

Very thorough, fair, and honest. Highly recommended for all repairs.

Ca
Review №41

Trusted for over 9 years! Honest and reliable work! The absolute epitome of great customer service.... Every time!!

St
Review №42

Mark helped diagnose my issue over the phone, and then helped me trouble shoot the best price to fix my vehicle. He is extremely thorough and someone you can trust. I highly recommend Pro Auto Repair.

Sh
Review №43

I usually hate having to go for auto repair. Finding someone you can trust is very difficult. My experience with Pro Auto Repair was excellent. I was provided with reliable and trustworthy information that I was unable to obtain from other places I visited. The service you get is personalized, you are given clear information and most importantly, no one tries to rip you off.

Na
Review №44

Mark and his partner are very knowledgeable gentleman! I love this place, they are straight forward and doesn’t try to just take your money,thanks guys!

Ma
Review №45

My 99 4Runner has over 230,000 miles and this is all due to Pro Auto Repair. Danny and Mark are wonderful to work with. They are very personable and they are more than willing to explain the situation and options. I drive from Durham just to have this shop work on my vehicle. It is worth the drive, because Pro Auto Repair keeps me on the road and totally thankful for the work they do.

Ow
Review №46

Came in on a Saturday morning with an emergency brake replacement and Daniel had me out the door in 2 hours...these guys are not only extremely knowledgeable but super friendly and honest. If youre looking for a place to fix your car in Raleigh, look no farther than Pro Auto Repair.

We
Review №47

I appreciated very much for Daniels big help on my car.He is a very reliable, trustable, professional mechanic. Several month ago my car had some problem on the air pump, and I needed to replace one. He found a much cheaper one for me, and he didnt charge me for the hand work, so I saved a lot! My car runs well since his repair. I will definitely choose Daniel for my future car services!

Su
Review №48

Wow!!! What a great experience to have your car serviced by ASE certified mechanics who are honest, courteous and professional! What sets Pro Auto Car Repair (PACR) apart from *all* other shops (including dealerships) is there honesty, candidness, and quality work. Most of all, they dont try to up--sell repairs that are not needed nor do they have ridiculous prices like typical dealerships. This place was way out of my way to drive, but I still decided to take my car to have it serviced there. Im glad I did. PACR is now my go to place for any of my auto needs! Thanks PACR!!

Ch
Review №49

Ive been going to Daniel and Mark since I first moved to Raleigh in 2013. Its stressful moving to a new place and requiring auto work and not have a trustworthy mechanic that you know. Luckily, I came to the right place. I have had 3 vehicles since I first stepped into Pro Auto Repair. Each have been serviced here and I have never had a single issue with the repairs performed. I even bring my girlfriends vehicle in now as well. Their rates are VERY reasonable, and they are two of the most accommodating people you will meet. Ive seen everything from Chevys to Ferraris in their shop. They will take care of you here, and you wont want to go anywhere else to have your vehicle serviced.

Cl
Review №50

I was referred to Dan and Mark by friendly folks at CarQuest. Not only did they pinpoint and resolve my problem quickly, they were able to offer additional detailing services and were flexible with drop off and pick up times. Though no one likes to spend money fixing cars, I do appreciate knowing my money is well spent. I will be going back there if I have any problems in the future as well.

Te
Review №51

We have been using Pro Auto Repair for our familys auto repair needs for several years. We found a gold nugget repair shop with Daniel and Mark. They have extensive knowledge and experience, as well as being congenial and dependable. My husband told me we didnt need any other mechanics after he saw Daniel completely rewiring a 1984 Jaguar from bumper to bumper. We always refer our friends and family members to this shop.

Gr
Review №52

I have been taking my Highlander to Mark for years and have always had the best experience. I always feel that I am getting an honest opinion and fair treatment every time I go in. They keep a nice clean shop with WIFI if you need to work and let you drop off and pick up after hours if you need to. I tell everyone looking for a mechanic to go to these guys.

A
Review №53

Weve been going to Daniel for years - he has always taken excellent care of our cars. Though we live about 45 minutes from the shop, we drive our cars (or have them towed if theyre in really bad shape) all the way out to Pro Auto. Weve tried time and time again to find a mechanic in our neck of the woods who is as honest, reliable and fairly-priced as Daniel with no luck - so we continue to make the trek out to our favorite mechanic. We highly recommend Pro Auto to all of our friends, especially those who live in Raleigh :-).

A
Review №54

These guys are great! Totally honest and fair. I would definitely recommend them for all your auto repair needs!

Fr
Review №55

I have known Daniel and Mark for about 4 yrs now and have always been satisfied with their work and professionalism. I have referred friends and family to them and all have been very satisfied. They have excellent knowledge and abilities. These guys will always have my vote.Freddie Hinton

Di
Review №56

Great repair shop. They are honest and reliable. Id recommend Daniel to anyone.

Ch
Review №57

I was having a rough day (as most car repair stories begin) and the owner was so helpful, kind, thoughtful and quick, it made the whole situation less of a pain.

Ra
Review №58

I have always had a good experience with this company. Daniel and Mark are very good mechanics. I live in New Bern and drive the 2+ hours to only have them working on my car, because they are very good at what they do. I do recommend Pro Auto Repair for your vehicle’s needs.

Aa
Review №59

I have been going to Pro Auto Repair for the last 4 years and couldnt be more happy with the service they offer. Danny and Mark treat my vehicle as their own and have saved me hundreds of dollars over the past few years. They have serviced (2) BMWs of mine and a really sweet 1970 Toyota Land Cruiser. I remember when I first stumbled across Pro Auto Repair--I had taken my Mercedes SL 500 to another garage that specializes in German built cars--that repair shop quoted me over $1,000 to do a break job. I got online and looked up the parts and thought to myself the quote was just a bit ridiculous--so I started calling other shops to get a second opinion. Thats when I met the great guys at Pro Auto Repair. They gave me a quote that was hundreds of $$ less and they did a great job. Since then I have referred them to family and friends and needless to say everyone has been more than satisfied with their work. Here is the bottom line--if you want the job done right and want to save some money in the process--head to Pro Auto Repair. I know I will be going back for years to come!

An
Review №60

I only have good things to say! Im so happy to have found a mechanic!

ke
Review №61

I was going to the dealer and my friend recommended me to Pro auto repair. I took my Mercedes and wifes Bmw in for brakes and transmission replacement. I was impressed by Daniel and Marks professionalism . They advised me not to dump more money into the Bmw and to let go.I was grateful! The dealerships just gave me thousands of estimates and could not even tell me a simple suggestion. I recommend Pro Auto to all my friends.

to
Review №62

BEST auto repair shop in Raleigh, nc they are very honest and are not like all the other repair shops out here trying to make a buck! I love them ! Very nice people

Ge
Review №63

This place is great. Very knowledgeable and helpful staff that take the time to answer any questions. Ive had multiple repairs performed there and have never had a problem. Highly recommended.

La
Review №64

5/5 💖💖💖💖💖💖 Will definitely be back!

Je
Review №65

Ive been taking my car here for the past 10 years. Mark and Daniel are very honest people and always get the job done for a great cost!

Sh
Review №66

I first stumbled upon Pro Auto Repair thanks to the great reviews on google. And let me just say these guys are the greatest! They always go out of their way to help me when Im having car trouble. Ive been going there for three years now, and it is the only shop I will trust in Raleigh.

Pa
Review №67

Daniel is incredibly knowledgeable and straight-forward. No nonsense.

Wa
Review №68

I just had the turbo replace in my wifes Mazda CX7, I not only got a very good price but the guys at Pro Auto did a great job. I would highly recommend using them for your auto repair.

An
Review №69

Great and friendly service. Would highly recommend

An
Review №70

Pro Auto Repair is AWESOME!!!! Daniel and Mark are honest, experienced, professional and just incredible overall. Daniel is definitely a perfectionist. You get more than you pay for. You dont have to worry about being overcharged or being charged for work not needed or not done. They do the job and do it right the first time.I drive from Durham to Raleigh because they are worth it. I would gladly go farther.If you want great service, great prices, and the security of knowing that you have found that rare thing called an honest mechanic, go no further than Pro Auto.In case you are wondering, yes they do work on Mercedes, VWs, Audis, Toyotas, Scions, Lexus and just about everything else. You dont have to worry about them promising something they cant deliver.See for yourself and you will never go anywhere else unless you leave the state.

Ca
Review №71

Ive been using Pro Auto Repair for over a year now. Mark and Daniel have done only quality work. I have reccomended them to friends and family without any hesistation. Prices very reasonable! The work always exceeds my expectations! I wouldnt trust anyone with my vehicles now!

Ch
Review №72

Great customer service and fast repair!

De
Review №73

Great place

Ke
Review №74

Straightforward honest and respectful

Te
Review №75

Absolutely great!!!!!

Information
40 Photos
75 Comments
4.9 Rating
  • Address:2412-A, Paula St, Raleigh, NC 27608, United States
  • Site:http://proautorepairraleigh.com/
  • Phone:+1 919-803-5253
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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