My girlfriend had an odd electrical/motor issue causing her windows to not work properly. They saw her that day, quickly diagnosed the issue, then told her that since they couldn’t fix it they wouldn’t bill her for the time. Very professional people with good intentions, I plan on giving them my business from here on out.

I’ve always had good experiences taking my car to be repaired atChoice Auto.

Local small business with competitive pricing that beats the corporate chains. The mechanic is transparent and gives in depth details of problems.

Hands down best customer service around! Super helpful and knowledgeable. Will be back.

Always a pleasure...in and out in no time even without an appointment! The only place I will go to for oil changes and inspections!

Good Guys! Honest, caring and no pressure to maintain your car properly.

They were able to see me the same morning I called, looked at the car quickly and gave me a diagnosis in grown up words that made me feel like I understood my choices. Everything was focused on my safety and keeping cost as reasonable as possible. I almost cried sitting in the waiting room. Someone cared about making sure my family was safe and that we weren’t taken advantage of.

Owner was very nice and cordial. Job was done fast

My family and I are very impressed with Don Scott at Choice Auto. He is always welcoming and professional. We trust him and his team with both of our cars with fair prices, prompt service, and excellent auto care.

Exceptional quality.Would most definitely recommend!

I have been looking for a mechanic in the area that wouldnt up charge and could be trusted. The mechanic there was so friendly, went above and beyond to try and explain to me the ins and out of what he was doing and what I should watch out for. He even was open to taking the time to describe the details to my dad over the phone. Glad to have found them! I never post reviews but felt like it was a must this time!

Ive been using Choice Auto Care since I moved to Raleigh five years ago, and Don, Fred and the techs have been unfailingly helpful and kind. They helped me keep my old rustbucket running for a couple extra years. When I finally replaced it, they were almost as excited as I was. They have gone above and beyond many times, and I would recommend them without hesitation.

Don is truly a rare gem. An honest man who will do exactly what you need done and wont attempt to pressure you into unnecessary repairs. I will be returning to him whenever I need anything done even though I am moving out of the county, someone you can trust is hard to find and worth the extra travel time.

I sent a request for an appt on a Friday after 5 and got an email back within 10 minutes to confirm an 8am appt that Monday. (That’s rare and amazing). I went in Monday, received a call by noon with what was wrong with my car and the prices. My car was done by 3pm that same day. It was an alternator and belt change. I had to come back for one little thing to get fixed and it was fixed within 30 minutes. I dealt with Kit and he was more than accommodating and very friendly. I will return for services. Thank y’all so much for helping me!

First time customer, came in without an appointment today and was very impressed with how professional the technicians were. Many shops seem like the get the job done ASAP and move onto the next one type, but Choice Auto definitely takes the time to ensure your work is done well and then explains to you exactly what is going on. They even test drove my car before operating on it, and I know not every shop will do that. I appreciate you guys!

Took my well running truck in for an oil change and fuel filter replacement. They instead replaced a crankshaft postion sensor. Weird since I didnt have a check engine light on! Gave it back to me running horribly. They took it back after I complained then tried to say it wasnt anything they did. Had to take it to another mechanic to repair what they did wrong. Worst part is they wont even consider a refund and the owner Don wouldnt even call me, he had the mechanic call me after holding the truck for three days and several phone calls from me asking about an update. What terrible service. Wish they didnt come recommended!

Im writing this review before my work gets done this time! Ive had work done by these guys for years and on multiple vehicles. Like everyone else reviewing service has been top notch on all levels every single time. I didnt think twice...within one hour of my truck breaking down I had it loaded and dropped off at Choice simply because there is truly no need to consider any other mechanics. I can tell you ahead of time its going to be a five star experience with the most honest people youll come across!

Ive been here twice now, and both times have been extremely impressed with their value, friendliness, thoroughness, and willingness to explain what theyre doing to my car and why. Highly highly recommend!

Great people! Very trustworthy! Complete car knowledge!

Disapointing...!

Don and Fred are true professionals. They are knowledgeable and friendly. They have treated me like family and coached me through some difficult car situations. I truly appreciate their service.

Very fair shop. Quick turnaround I will be bringing all cars here.

Great service and great value! Very honest people here. I recommend it.

My experience at Choice Auto Care was the best I’ve had when it comes to car maintenance. They are incredibly friendly and truly care about customers. Prices are affordable and they are refreshingly honest. As a student driving a car for only a few more months, they told me about problems with my car but acknowledged what did not NEED to be fixed, which blew me away. They worked quickly and kept me in the loop. I would recommend their services to anyone!

These guys are AWESOME!!! My car was stolen and left damaged in a ditch. I asked him to check it over and just make sure it is safe. He was so HONEST and actually told me my car was pretty much fine, just needing an alignment and fluids. He could have easily tricked me, a single woman, but he was honest and did a great job! This is now my car repair shop and I recommend them to anyone! Thank you, thank you!! Single ladies..... this is your place :)

This is hands down the best place in the triangle area!! Don is the man! Everyone here are HONEST, hard working individuals who are looking out for your best interest. I drive >30 miles to come here .. Thats how good they are. Thanks Don and the rest of your crew for always taking care of me!!! You guys are awesome. I trust these guys completely!

This is a great shop! Clean, very well managed and HONEST!!! My son made an appointment to have the serpentine belt changed on his Honda but they checked it when he arrived and told him it wasnt necessary. Fred and Don will take good care of you!!!

Repair done quickly and correctly the first time

Excellent service and very friendly people!! I highly recommend having your auto service here.

Fred and Don are awesome - very honest and fair prices. Ive been taking my Honda accord here for a while and highly recommend them! Thanks for being so trustworthy and reliable!

When it comes to mechanical maintenance, honesty comes few and far in between. Today, these guys gained a new customer for life. It’s the little things that count. Blessings!

Great company! Very reasonable and do a great job! I recommend everyone to them for they have me as a customer for life. And I am very picky! Don is the best and will shoot you straight!

Great service, perfect charges every time. Great word of mouth from others who have had the same great experience I have.

You can always expect courteous service. The estimates of the time it will take and what it will cost. These estimates are very accurate. There are no surprises. They will keep you informed if anything else is of concern. We are very happy with Choice Auto Care. They have worked on our cars for years and have kept them in great working order. 1car is 27 years old. The other is 20 years old and the youngest is 9 years old. We love them!

Best mechanic in the Triangle. If you wondered if there were honest repair shops this is it. Highly recommend them and totally trust them.

Highly recommended!!! Everyone at Choice Auto is so friendly and professional. Prices are very affordable and the level of service is top notch. I have been there only twice but I will be back anytime I need service done on my car.

By far the best experience Ive ever had getting my car serviced! They put me at ease from the moment I walked in the door && throughout the time I was there. Mr Don and his team are exceptional at customer service && the work itself was terrific. Thank you again!!!

I love Don and his crew. Don is, by far, the most honest mechanic I have encountered in the Triangle.He does a fantastic job and doesnt have outrageous prices.If you are looking for an honest, hard working, dependable mechanic - Don is your guy.

The fairest and best place you can take your vehicle for repair or maintenance. Don and his team are friendly, polite, and great at what they do. The customer service is second to none, and the waiting room is always clean and comfortable. After just a few visits, I couldnt imagine going anywhere else. Honest, fast, and great work at a good price - I would highly recommend.

Love the service here! Always friendly and willing to find any issues!

Great mechanics & great customer service. I know a little about cars & I always trusted everything these guys said and did. If youre tired of being screwed by mechanics go to this shop. They will take care of you

These guys are 5 star for a reason. Brought my jeep in with a couple of issues, they were diagnosed quick, priced fairly, in on a Friday morning, out on a Friday night. I normally do my own repair work but am extremely happy I have a place I can rely on when I dont have the time or tools. Thanks Don and team, you earned a repeat customer and as many referrals as I can give.

Courteous and helpful

Ive been going to Choice for several years now and I couldnt be happier with the service. CAC is honest and the work done is right. I had my brakes replaced and an oil change...also, Im 99% sure they cleared up my cloudy headlight lenses. Don and company are the best.

We have been bringing our cars to Don and his team for years. We value their talent and honesty and we trust Don to do right by us, which he always does.

These folks are honest and rapid in their response. Prices are very reasonable.

We have been using Don and his team for our vehicles since 2008 extremely fair pricing, no games, excellent work always. Don is the best hes a straight shooter, great guy and I personally recommend him to all my friends. Thanks Don for YEARS of GREAT Service on the company vehicles and my 2 personal cars........Rich Tamberino

Efficient, reliable, affordable, and great customer service!

Don was very informative, fairly priced, and had both repairs done very quickly even though he was clearly busy. My parents have used him for years and years and raved about him. Absolutely worth my trip from Morrisville at the time.

I haved followed Don & his team for over 3 years now & I must say that they are the most trustworthy mechanics in Raleigh. Not only do they provide top notch work, but they are extremely friendly & down to earth, you dont mind waiting while your car is being repaired. Don has brought back good old fashioned customer service back to Raleigh. I am a lifetime customer.Mike Morrison 3-10-12

Great place to get your car fixed and not be ripped off.

Been a satisfied customers for years. Only mechanics I trust very honest crew and very affordable. Highly recommended.

I was referred to Choice Auto Care by Cottman Transmissions.To sum my customer service experience up: Don Scott and his staff are a trustworthy, professional, polite and customer service driven TEAM.I went to Choice Auto Care because my check engine light was on, immediately they were able to diagnose and fix the problem, for a very comfortable price. It feels like a family environment when you enter his establishment and repair shop.Even though it was my first time there I am very observant, I watched the customers come and go, I seen how personable they feel, Choice Auto Care has a relationship with customers build on Trust. All ages and nationalities were in for either a service or advice, as I sat there, I said to myself, I am in the right place.Being a woman it seems individuals are looking to take advantage of us or withhold necessary information when it comes to our vehicles, that has been a recent experience.I will continue to recommend, individuals in need of an automobile service as well as all my friends and family members to Choice Auto Care, and I truly believe they will not seek another Mechanic. Keep up the Excellent work Don, you are truly a Blessing. OKAY, I COULD NOT SUM IT UP!!!! It is all True!

Great experience here. Fast service. Also let me use a part I ordered and did the work for $80.00 on a job that was quoted for over $500 at other shops.

I brought my car in without an appointment and asked for an estimate to for a broken thermostat. The man at the counter gave me an estimate that was at least $100 cheaper than some other estimates I received. Once I decided, based on the estimate, to have them do the repair, the man told me that it would be 90 mins before a mechanic will take a look. So, I decided to wait. After about 30 minutes, I looked up and a mechanic was already pulling my car into the bay. After waiting about an hour for the repair, the mechanic came out and told me that he had repaired the problem and scanned for other problems and did not find any. Then, I went to the desk and I paid the exact amount as the estimate. I mean, they didnt try to add in anything. They stood by what the quoted and got the car done faster than they originally told me. I found my new shop.

Ive had nothing but problems with different auto shops throughout the area. I was skeptical of any shop in raleigh to be honest until I went here. Fair honest and extremely reasonable pricing. After multiple attempts to fix my front end at other shops, these guys fixed it in a matter of hours. Highly recommend this shop for anyone in the Raleigh area

Don and the guys are the best! I always feel like they care about my safety but also my wallet. I will always trust them with my vehicles!

Great staff and awesome prices.

I have had muiltiple cars and the most reliable personal you can find in RALEIGH

Quality service at a reasonable price

The technicians and manager were prompt, professional, and very helpful. They patched my tire and sent me on my way within 5 minutes with no appointment. I would definitely recommend them to anyone in the area.

Don and his mechanics are truly the best in the business for car service. They treat customer right. They always HONEST!! Keep it up Don

Excellent customer service, quick diagnosis, extremely fair pricing from what I found on the web after doing my homework. Ive lived in the triangle for 18 years and have been many places, finally found someone I can trust. I will not take my vehicles anywhere else for anything from tires to inspections to major repairs.

This is a completely trustworthy mechanic. Their prices are very reasonable and they work quick.

I Had an appointment today for an oil change, alignment and they opened my trunk and replaced the right turn signal. This place is truly amazing. Im calling them after this review to get my brakes fixed.

Very pleased to finally find a place I completely trust to be honest with what the car actually really needs and fair prices too! I highly recommend them!

Reliable. Trusted. Fair. The Choice Auto Care team bring those values to servicing your car. The manager, Don Scott, has a great range of auto experience and will make sure to get your car safely back on the road. I have taken my older VW Passat to Choice Auto Care and have confidence in the car running well for years to come.

Its hard to find a mechanic you can trust but these guys are honest and will take care of you. I cant recommend them enough.

Don and his team are honest, knowledgeable, and fair. Ive followed Don since 2007.

Honest people, my shop to go.

I learned about Don from a neighbor ... before he opened Choice Auto Care. So, when I needed a cooling system repair, I took the car to Choice. Excellent, timely work at VERY competitive prices. I will return for all car repairs in the future!Russel Reed 11/5/2014

I got my A/C checked here. I didnt know much about A/C systems. They solved the problem of the air being too warm but could not tell me what the problem was. I prodded a little but quickly learned that I would not be getting any explanations (and eventually learned there was none to give because nothing had been diagnosed.) A few months later, my A/C started getting warm again. I took the car to another shop where they explained that no dye was in the refrigerant tank, which means the vehicle had not been checked for refrigerant leaks. They added the dye and told me to come back in 2 weeks so they can look for dye on the exterior of the tank, but they said they could hear a leak at the valve (whatever that is). Anyway, all evidence points to the conclusion that Choice did not do anything to diagnose my A/C problem, but simply replenished my refrigerant.

I will only get my two older cars worked on at Choice Auto. They dont fix things that dont need to be fixed. Great place.

Great service and a very fair price. Will return for more service

Best customer service! They do great work and are reasonably priced.

Car as ready as promised. Local business that appears to have a loyal customer base.

One of the best customer service experiences I have ever had from any business.

Don is the only mechanic my family uses. I recommend him to anyone.

Fantastic place and they are really trust worthy.

Great service! Fair price!

Honest ppl

Ive had Don and his team do work on our cars for over 4 years. Great work, price and customer experience.

Always friendly, always honest. I take my car here for everything!

I love this place. When it comes time car maintenance and repair they always do me right.

Only repairs that are needed are performed by Don and his crew. Your safety is their priority!

Great customer service!

Great prices