Their was some issues but it was a great experience!
As always, my car was returned to me driving like new! Today was an ac repair and both rear shock replacements. The car was done in less than 2 hours, returned to me clean, and the pricing was very fair. I was a bit taken aback when I read some of the negative reviews on this place. Having been a customer for 3 years now, I have had nothing but positive experiences! I highly recommend this mechanic!
Ive been going to Bayleaf for years now and l can attest to their great work. They are honest and fair, efficient and friendly, but professional.The crew is fast and expert, and Chris is incredibly helpful and easy to deal with.They never load me up with a huge list of unnecessary items to be done, they tell me what l need, then suggest other things that might need looking at and let me choose how much l want done.I feel very secure in trusting my vehicles to them, and theyve kept me safely on the road for several years.Its such a blessing to have a local, family- owned auto shop that l can rely on for both regular Makena as well as the occasional emergency.Chris even helps me when l travel out of state when issues have arisen, his advice and knowledge are always spot on.Bayleaf is a the very best shop Ive ever had and l will continue counting on their great work and friendly professionalism for as long as l drive.Mark N JensenWake Forest
These mechanics dont know what they are doing, the place is super expensive, they take a lot of time and cant do much more than inspection or oil change or minor repairs. My brother who just moved to the area was without a vehicle for good 5 weeks while it was being worked on at 4 separate occasions fixing the engine, transmission and some other minor items spend close to $11,000 on his Toyota Tundra 2006. He just picked up his truck a few days ago for the 4th time and the next morning the truck starts with a cloudy smoke when started. As the smoke was part of the problem we honestly dont know what to do as they took his money but did not solve one of his main problems even though the 4th visit was specific to resolve the unresolved smoking issue. I would love to add a video to demonstrate how bad it is but Yelp only allows attaching pictures. After so many times they have wasted so much of his time and money all we can do is advise others to stay away.
Highly recommend this auto shop! Very professional. Fixed my car and now its working like its brand new. Thank you Chris Bayleaf!
Chris is really a great guy. Very skilled in all auto repair needs. Im a certified auto mechanic. When I get stumped I go to Bayleaf. I usually use them for annual inspection. He is fast and thorough. A far better experience than jiffy lubes or the dealership. Very fair prices too
Was a new client, now a repeat customer.Job $estimate on target + finished on timeI was pleased with the attention to detail Chris showed: he explained that the prior year of the vehicle I had wouldve cost more to replace the TPMS (tire pressure monitor sensors) because they werent self-calibrating.Update (12-02-19): just took another one of our vehicles (this time, for a frontend alignment). I appreciated that, in addition to completing the expected car service, the mechanic also provided feedback on other problems he noticed PLUS put the severity of the problem in context (in this case, minor) AND had a suggestion on how to mitigate the problem.
Chris is a great, trustworthy guy. I just moved into the area, and when I noticed a bad leak from my oil, my family recommended me to him as the “most honest mechanic around.” He ended up solving the issues from my previous mechanic (a very well-known, commercial location...) AND helped negotiate the payment from the company that caused the issues. I was very impressed, and am glad to have found my new “home” shop!
When my Jeep was having issues and broke down near Bayleaf, I took it there for an initial diagnosis. While I ultimately went with my usual mechanic to do the repairs, I was very impressed with Chriss service, attention to detail and integrity. If I did not have a mechanic closer to my home, I would definitely consider using Bayleaf for everything.
I would highly recommend. I happened to have a flat tire right in front of the store and the owner came out and changed the tire for me. He didnt try and get me to use his shop or even ask for payment when I offered. He was very friendly and quick. I will definitely consider his shop for any future repairs and definitely recommend him to others.
Took 4 days to change a brake line waiting on parts. More like understaffed. Instead of communicating with me, he took it upon himself to keep the vehicle without any updates. No brake line repair should take more than two days. Too bad because Chris the owner is actually a nice guy just not a good business man. Will not be taking any more of our commercial vehicles there. Steer clear of this establishment for a more devoted and reliable auto shop and one with better communication.Had to add this: after we finally got our Ford SUV back, the amateur mechanics left air in the passenger brake line. Brake Line 101 is never leave air in the brake line. Vehicle pulled hard right upon applying brakes. Had to get this fixed by an actual mechanic.Lastly, Joe and Linda were the previous owners of Bayleaf Tire and Auto. They sold somewhere around 2010. Chris is the new owner.
Replaced rear shocks one visit. Reasonable price done right. Been for multiple oil changes, inspections, battery. I think reasonable, fair, honest.
Ive been using Chris for a number of years. Hes always been fair and honest with me and is good about telling me what I need now, and what I might need in 6 months (and hes even told me things not to have done). Having a mechanic you can trust is great thing. I trust him with the car my kids drive.
I went to this place based on recommendations from my neighbors on the Nextdoor site. It wasn’t until later that day that I found out I went to the wrong one! I was supposed to go to Bayleaf service center at 1232 mount Vernon church road, but instead I went to Bayleaf tire and auto on corner of six forks and mount Vernon church. I later went to the post to tell about my bad experience and then realized from the comments lots of people made this same mistake. All the comments about Bayleaf tire and auto are horrible and the comments about Bayleaf service center are great. And I understand why. Now for my review.I pulled in today just wanting an oil change on a ram pickup with a diesel. Before he even said anything, I told him I have my own Rotella (a diesel oil) and my own filter. (Since a lot of shops don’t always carry diesel that). He then stopped me in the middle and said he had Rotella. Then he asked if I had a diesel and told me he doesn’t work on diesels. I explained I don’t need diesel work, I just needed the labor to change the oil. He then said his lifts don’t accommodate a truck that size! I said “oh you don’t work on pickup trucks?” He said of course we do. Anyone that knows trucks knows that the ram comes with either a diesel or a HEMI and the truck is the exact same size! Mind you, my truck is bone stock. It is no different than any other pickup on the road. Then he took the comment back about the lift and just said well he don’t work on diesels. Why did you say you stock Rotella if you don’t work on diesels?! Calling BS on that one. The entire time he was so darn rude also. I couldn’t believe my neighbors recommended this clown. My fault for going to the wrong place by accident! I still am dumbfounded why they turned down my money because for as long as I’ve owned trucks, any repair shop will do an oil change on a diesel. There is literally ZERO difference between a diesel and a gas engine relating to the oil change. All I can think of is because I had my own oil and my own filter it wasn’t worth it to him because he couldn’t make money on oil and parts. Upon doing some research, this guy Chris has a reputation around town for being this way. Thanks for turning down a neighbor, Chris! I wound up going up the road to the station on 98 across from the Exxon and the place was great!! They know how to treat customers.
Chris is up front he runs the front desk hes friendly and helpful. The mechanics that work on the cars are awesome. I highly recommend.
Great place to get almost anything done on your car. I recently got an oil change, inspection and all of my tires changed! Great customer service, quick, reliable, and very affordable.
Chris and his crew have been taking care of all 3 of our vehicles for several years. He is fair, honest and reliable. I highly recommend Bayleaf Auto.
Bayleaf tire & auto was a wonderful shop years ago. We had horrible experiences under its new management. They mis-diagnosed the problem (broken struts) and charged us $900 for fixing what didnt need fixing. Furthermore, Chris didnt offer to return the money when I had to bring the car back to them the next day after it became apparent they didnt do the repair needed. Never again will I bring my cars to them. I recommend you go elsewhere.
I have been going to bay leaf for years, and ever since NEW MANAGEMENT has taken over, I will not be going back. I have three cars all have been serviced through bay leaf. When linda and her husband ran this place, they could get me in and get me fixed fast and for an affordable price. Since new management has been in charge I am not sure if I should grab my ankles or grab for my wallet.Its funny to watch every time I drive by there, there is less and less cars being left overnight there for service. I cant imagine them staying open much longer.
Ive been taking my cars to Chris Harris and his team for years. Great guys, great service and great prices. Would recommend them to anyone!
I visited this place because it is extremely close to my home. I also hate going to corporation places as I dont feel Im taken care of and have had bad experiences at chain locations. So, I made an appointment to get my car inspected here. I get to Bayleaf at my appt time, and they said they could no longer do my inspection on time as they did not have a bay open. He gave me a legitimate reason why they dont have a bay open, however I had to get this inspection done on this day due to my work schedule. I asked how long it would be, and he had no idea. He said to leave, and hed call me when he had a bay open. I would have appreciated a call prior to my appointment to reschedule my appointment, however the nice guy who scheduled me did not get my phone number when I made the appointment initially. Thoroughly displeased with my experience, however I understand this was not a common occurrence for them to not be able to keep appointments. Ball was dropped today. Everybody has a bad day but this was inconvenient and not handled very well by staff.
They fixed the leak. Too pricey though.
Chris and the team at Bayleaf Auto are very knowledgeable and the customer service is wonderful. I learned about Bayleaf Auto from a family member and have since recommended them to several friends.
Absolute highway robbery! Shop, shop, shop other auto repair services first. As a business owner myself I expect everyone to make a buck but not to this extent. Parts are marked up sometimes over 100%, even more than luxury car dealerships. Compare part prices with dealers, auto repair shops and part stores and you will see. When choosing this repair shop, hold on to your wallet and your first born, unless you dont want either of them. (by the way all their other reviews are from Google User, funny how such happy customers wont put their name on their review)
I just had a high mileage oil change, but it was reasonably priced, and Chris let me know about some things approaching replacement time on the vehicle so that I could plan that out as I could afford it. Very helpful staff.
We have been taking our cars to Bayleaf for years. They have been the most reputable, competent and caring mechanics weve ever used. I cant say enough about them personally and professionally and I should have written this review years ago. If you ever need a mechanic, please go to them first. Not only are their prices reasonable, Chris and the mechanics are all friendly and thorough. I recently bought a car from Carmax and had them look at it prior to buying and, needless to say, there were issues. Carmax fixed the issues and we took it for a second time to Bayleaf and they found they either did not fix all issues or fixed them below standards (cheap parts an inaccurately). Chris and his team quickly found what was wrong and then some and we were finally able to get Carmax to agree to have Bayleaf fix it at Carmaxs expense. We take all of our cars there and again, are extremely happy. I would trust no one else (and, by the way, I am not related to any of them)!