North Hills Tire Pros were a life saver. My low tire indicator light was on that morning. I have used North Hills Tire Pros many times before and was pleased with their work, so I stopped by that day without an appointment. They were able to work me in, repaired one tire, and replaced another tire because there were screws in the tires. They performed the work timely and professionally at a reasonable cost.
My family has been coming here for almost 15 years and we will never go anywhere else for car maintenance. These guys are the ONLY guys I trust to be honest about my vehicle and not try to upsell me. They are hardworking, pleasant, and efficient. Every staff member Ive ever encountered has been nice to me; wish all businesses would be like this!!
Had an amazing experience at north hills tire pros that was recommended by a coworker because they also do auto repairs. I had an emergency repair where one of the belts was failing on my van on Friday evening and went in early on Saturday morning in hopes that they could help me on short notice on a weekend without an appointment They were able to help me and found the most financially reasonable solution and fixed my van in just a few hours. Staff was courteous and knowledgeable and not a ripoff. I was charged a fair price which is not very common these days. Another plus is that this auto repair shop is within walking distance to Starbucks and other shops in North Hills to give you something to do while you are waiting. I highly recommend this place. They also have an option for you to come back when they are closed because the gas station is open late after the repair shop is closed so you can pick up your vehicle after hours
I had an amazing experience here when my tire went flat!! I spoke to Tim and he was able to help me right away with no issues and the wait time and not bad at all. I got my new tire and it made my day !! Thank you Tim for being so professional and helpful.
I had a positive experience. Dallas assisted me. I had a large nail in my tire that I had picked up on the belt line. My warning light came on in the car. I drove the car to station. Upon arrival I saw the attendant Dallas and asked if could assist me. He was very courteous and helpful. The nail was lodged in a place on tire that couldn’t be patched. I had to purchase a new tire. All in all the experience was the tire shop was very good!!! Special thanks to Dallas!
My car broke down while I was on a trip. I visited this shop on the recommendation of a local friend, and they did not disappoint. I went in with modest expectations regarding timeline, and they far exceeded them. They made an assessment, gave me a call, and had the car repaired the first day they had it, as well as some recommendations for necessary maintenance. Do not hesitate to to stop in for service!
This shop has always had amazing service and my family has taken cars here before, for almost 7-8 years, with great experiences. The service is quick and too notch. Most importantly, I never feel like I’m getting “the wool pulled over my eyes” as a young woman and a young professional. They aren’t looking to replace something or find an issue that doesn’t really exist, just to make a buck off of you. They’re very trustworthy.
Can’t recommend this place enough. I came in at 6pm with a flat tire that needed a plug, and had to drive out of town for work the next morning. Despite having lots of other work, Spencer took the time out of his day to help get my tire repaired within 20 minutes, which saved me about $200 on a rental car. Thanks Spencer!
You never have to wait for one of the cashiers to ring you up. They have your typical array of gas station snacks/drinks, minus booze. I fail to understand why they do t sell alcohol, as they could make a killing given their location. But I digress. Anyway, they completed my state inspection in a timely manner two years in a row now. Their mechanics (Lee comes to mind) are both friendly and knowledgeable. They’re good about answering the phone (seemingly more snd more rare these days…) Would recommend.
Changed to North Hills Tire pros from Toyota dealer for my tires, oil changes, NC inspections etc. Very friendly and great work on my toyotas.Eric K.
Absolutely great service! My daughter had a nail in her tire, and everywhere else had really long waits. We pulled into one place that I will not mention and all the auto mechanics were outside standing with no masks. All of the employees at North Hills were extremely polite, wore their masks and I was in and out in 15 min. The lady at the front was nice and welcoming. When I initially called she told me to come on by and she would have one of the guys look at the tire. She made sure they knew it would be a quick fix and had us taken care of. We will definitely be back for our tire needs.
These guys are the best in the business! They are quick, thorough, and always professional. I will never go anywhere else.
Appointments recommend (like most places these days). They have a waiting area inside, TV, bathrooms, coffee, vending machines. Mellow people working here makes for a nice atmosphere.
These guys are awesome. They’re super quick and always really thorough and helpful when explaining any issues or changes. I don’t take my car anywhere else
Seth and the team at North Hills Tire Pros work great for me.I’m thankful they are nearby and I can always get an appointment on the same day when needed. From oil changes to inspections, to check engine lights repair work I’m very comfortable having my cars serviced here. The work is always done within the day in a timely, professional manner.I get my gas filled in addition to an occasional car wash from Ben here at this location.The front register personnel are always nice to speak to as well.Thank you all for being my one-stop-go-to car shopThank you,Shannon S White
Overpriced. Charged more than I was quoted. I was quoted about $70 for an oil change and state inspection the day before service, and paid over $100 at the time of service. Didn’t have time to argue the cost because I was in a rush but I would not come back here.
Seth at Tire Pros was a huge help. Scheduled me within 24 hours of call for new rotors and brakes.Great service, easy to get someone on the phone, and good price. Highly recommend.
Quick service. Good value. But, they scuffed one of my wheels somehow. Looks like they scraped a curb.
From the first phone call to inquire about getting my car serviced, NH Tire Pros were so friendly and professional. They did my service for much less than going to the dealership. I’d recommend them for sure!
Full service! No hassle! I’ve been using North Hills Tire for my company fleet and personal vehicles for many years. These guys never fail to deliver and can make it happen fast. Thanks for all your help!
Great service. Prompt and efficient. Aime was exceptional. Friendly, kind and extremely positive!
Great, timely service and good communication. Nice folks.6-14/21. Went back for another visit for car inspection. Arrived without appointment at 7AM. They worked me right in for the first morning appointment (8AM) and got me done fast. Seth, service manager was wonderful. Friendly and great communication.
Had a coolant leak and they identified the problem and fixed it and did some other maintenance stuff while they were in thereThorough service! Very nice people! Good communications! And a loaner car!
Great service, friendly and efficient.
Reasonably priced, great communication of options and service was exceptional.
I love these guys. They are so accommodating and courteous! They even gave me a loaner while changing oil and putting on new tires.
This crew is excellent! Quick service and always accommodating. I stopped in for a flat tire repair and they immediately started fixing it when I brought them the tire. I wasn’t told to make an appointment or come back later. Their prices are fair considering they’re in such a convenient and growing area of North Hills. They offer a lot of auto services beyond just tires.
Great friendly and knowledgeable folks. They had my car ready faster than expected and found a problem that I didn’t realize I had and were able to fix the problem for less than the dealership. I have already referred them to my son
I called ahead and set up an inspection, they provided quick and courteous service. Thank you.
Definitely a good place to trust to work on your car
Great service, had noticeable wheel shake above 60mph in a fairly new car for more than a year. Two tire places I went to before said it was an alignment issue, worked on the alignment, but no dice -- no real change in the shake. The technician who worked on my vehicle today came back quickly and said that the shake was caused by tire wear and pressure/brand differences instead of the alignment, recommended uniform replacements at a reasonable price, and lo and behold, the wheel shake is now gone! Drives like when I first picked it up new in 2013. A big thanks to the friendly staff, who knew what to look for and what to do, all within a timely manner and at a reasonable price. Will definitely be coming back here for future service needs.
Absolutely incredible service, I have been going here for 10+ years from anything to oil change to major service. They are simply the best.
North Hills Tire Pro is my far the best auto repair shop. They are honest, fair, and have fast service. I highly recommend them.
Got me serviced in one day, good result, and voluntarily gave me a ride home while I waited.
They are amazingly honest and provide a good service.
Easily scheduled an appointment for an oil change and state inspection. Service was completed quickly with a prompt call to let me know my vehicle was ready. Cost of device was reasonable too.Tire Pros at the Exxon at North Hills is more than just a gas station I highly recommend them.
Excellent service everytime!
Lee was super helpful, patient, and thorough. He did a fantastic job. I’ll be bringing my car here for all of my future automotive needs.
Wonderful experience. Service was quick!
Everyone was so nice and I was in and out super fast.
Overall great experience. Having worked in automotive and on cars most of my career I was hesitant taking my car in for tires. The technician that worked on my car did a great job mounting tires that are difficult to put on without scratching a wheel. Balanced well. Wheels were cleaned prior to pickup. Seth and all others I interacted with were all professional. Car was finished right on time.
Excellent service! Ive been doing business with North Hills Exxon for over 20yrs. All employees have been very professional when handling my auto needs and Id recommend them to anyone who needs their auto serviced to their location.
They’re great! At North Hills Tire Pros they’re always quick and accurate. They always go above and beyond, I dropped my car off for an oil change & alignment with my service check and windshield fluid light on and they added fluid for me and did a quick check because they had a little extra time! Love them there ~ I’m so happy they were suggested to me!
Went in for some fairly basic work ... was expecting a lot more expensive... had planned on having some other stuff done eventually ... however ... they called and said could do it and then some ... all at about 75% less than I had expected ...The entire staff was friendly and competent... my car is driving like new again .I would definitely recommend them and will definitely use them again.
Very fast and helpful! The people are very nice.
Easy to make appointments, always on time and they are great to work with.
Seth and his team were extremely helpful. Very helpful and friendly staff. I will be back for all of my service/inspection needs!
I always take my car here. Lee is fantastic, great customer service!! Ask for Lee!
These guys are 5 Star in my book. They do business the way it used to be done. They are my new go to auto and tire shop.
Great service!
Quick, friendly and efficient!
Always so nice and efficient. I trust them explicitly!!!!
North Hills Tire Pros are just that... PROS! Our wait time was half what we expected, hassle free service checking in and out, and great price! We will be back!
Very professional, friendly, knowledgeable. Scheduled appointment was kept and service done quickly and neatly. I shopped 4 other places for new tires ( to include road hazard & alignment) and then decided I should ask North Hills Tire Pros. I figured the big franchise tire places would be a better value but they were not. Tire Pros had a better price and frankly after talking with Seth I would’ve gone with him even if the price was higher than the others. Seth was very helpful and patient with my questions. I’m very pleased I met Seth, great experience.
The people who work on the cars and Amie at the front desk are so polite and do a great job
Always very timely, professional, courteous, helpful, and warm. Great family friendly shop with outstanding and welcoming employees. They always find a way to help out! Highly recommended!!
I regularly use them for oil changes, tire service, and inspections. Theyve always done a great job. The work is done on time and as estimated. I will keep using them and have recommended them to friends and colleagues.
I was so hesitant to bring my Mercedes Benz with them because it was my 1st time to have a service outside the Service Dept of Mercedes. I am so glad I did! 👍👍👍👍👍
The service I received the inspection was fine, however you have a extremely unfriendly lady working your cash register. She was very rude, short, and unfriendly.
I always use North Hills Tire Pros for vehicle inspections. They are very thorough with clear focus on making sure my vehicles are safe to drive without nit picking on insignificant stuff. When they have found problems they were able to fix them on site in a timely manner. Ive been using their service for about 2 decades and highly recommend them.
Prompt and courteous service
Took my 2008 Kia in to check my brakes and address a nagging oil leak. Alex, one of the technicians, checked everything and noticed some potentially dangerous areas on my car, and offered his suggestions. Super friendly and very professional. I found my new service shop and will be taking all of my cars there in the future.
Im shocked this place has good reviews. If you go here, youre ripping yourself off. The service is MUCH more expensive than other places. Let me just tell you about my experience though. I came here today to get my car inspected. I had an appointment that I said was a CAR INSPECTION. Well after a 45 minute wait, my car had not even been inspected. They were trying to charge me triple the amount of an inspection FOR AN OIL CHANGE. 1. I did not ask for an oil change. 2. My oil did not need to be changed. After that they FINALLY inspected my car. I stated again that I did not ask for an oil change and asked if I could be refunded. I would not be so enraged right now if it the lady at the front desk hadnt been so rude, but she was extremely rude and kept insisting that we asked for a oil change. I had had one very recently so why would I ask for one? I think I know my own car. It was one thing if they inspected the car AND changed the oil, but the fact that they failed to inspect it blew my mind. I have worked in customer service and I try to be empathetic but today I was just left appalled. Please go to jiffy lube, a local family-owned place, wherever. Just not this place. Also would like to mention that a few years ago this place try to charge me $1300 for a car repair that was $500 at another place. I will be letting everyone I know whos ever gone to this place to avoid it at all costs, and this is my warning to whoevers reading this. Save your money for somewhere that actually provides good customer service.
I’ve always had a great experience here. The staff is friendly and knowledgeable. I’ve found them to always be honest over the years that I have been using them for all of my cars.
I made an appointment for oil change. Service was timely and the personnel were very polite. Location is great. I can pick up some groceries or just walk around the shopping center while I wait.
Seth and the entire service team are excellent. I was in and out quickly and they took care of all my service needs in one stop. Cost of tires and service was exceptional. Always an amazing experience.
Great attitude, timely service and competitive price. Wish I would have discovered them earlier.
Great service as always. Seth broke down everything that needed done and explained why along with the cost. I always feel confident in getting my car worked on here.
Got, what I would consider, a ton of work done to my vehicle. I dropped it off at 8am, had a quote by 11am and the work was completed by 5 the same day. It is running like a charm and couldn’t be more grateful for the folks at the North Hills Exxon! Preciate Seth and his entire crew.
NH Tire pros are fast, efficient and very friendly ! They also have great pricing !
These folks are fantastic to work with. Its really nice to have honest, patient and technically savvy mechanics right around the corner in the neighborhood. Theyve fixed flat tires for me, done routine maintenance and did a custom lift on a work truck. Really nice people, dont hesitate to bring your vehicle by for maintenance or repairs.
NH Tire Pros will always greet you with a welcome smile.I continue to return to NHTP for prompt, dependable service and great pricing.
Went for a last minute car inspection- they were quick and easy! Will def go back next time.
Very helpful in finding solutions to our aged vehicles. Even if it takes longer to get parts, they help us by keeping us updated on the diagnosis, cost, and expected timing. We are regulars and continue to have them maintain our truck and Jeep.
Great customer service, very good pricing, and have always gone above and beyond getting the work done.
I always enjoy going here. Its a loving atmosphere everyone is always pleasant and friendly.
Always great service!! Seth is always helpful and always educated me before doing any work to my vehicle. Prices are low too.
Excellent service
The best service in Raleigh!! Seth & Mike and their entire team...THE BEST! Incredible service. Great advice. Fair pricing. Infinitely patient and helpful. I trust them completely with my vehicles (VW & Jaguar). I will never take my car anywhere else.
My husband and I both made appointments here to have our annual inspections done on our two cars on 8/19/19. The woman helping my husband up until the 3:00pm shift change was wonderful. She listened, was kind, and even put effort into pronouncing his last name properly. Excellent customer service skills. If our only interaction had been with her and the technicians who were also very nice, Id be happy to give this place five stars. The woman who took over the counter at 3:00 was awful. She wouldnt listen to the information we tried to give her, was impolite, cut us off, and then ignored us as much as she could. We came for the convenience, but after our experience with that last woman well find somewhere else to go in the future.
Not honest. No reliable. Negative experience.
Best mechanics around. I trust them more than some family members.
Quick and easy and on time. reasonable charge. no surprise add-ons.
I recently called about an inquiry regarding oil change, however, staff at the front desk who answered was extremely rude and abrupt when asked about the exact price for a full synthetic oil change service. Costumer Service is extremely terrible. Sounds like they don’t need us. Stay aware and clear from this place. You describe better. You’re not a cookie cutter. Other places are much more deserving of your attention and money. I can definitely promise that.I did tell them the car’s mileage, make and model of the car. I was also willing to give other info if needed but still they didn’t want to give me a specific price. No excuses for that or the rudeness.
My tire was slowly losing air but my husband couldn’t find anything in the tire. Tire pros found that the rim was cracked on the inside. They found a used one for a third of the price of a new one and had it in stock the following day. They were helpful and friendly. I recommend their services.
These guys did a great job servicing my car and the prices was reasonable as well.
First class service all the time from North Hills Tire Pros. Quick service at a reasonable price.
Incredibly helpful and incredibly fast service when I was in a bind with a dead battery.
Got my oil changed here super easy to make an appointment online and a great location to walk around North Hills shops or get dinner while you wait!
Everything was great, girl at counter super sweet and estimated time for inspection completion (30 min) totally reasonable ...until I showed up over an hour later to find that my car WAS done but she forgot to call me and she essentially ignored her fault/ didn’t apologize/ politely handed me my keys and asked for payment- I was a bit shocked she simply pretended it wasn’t an inconvenienceEDIT: shortly after providing my feedback, the owner personally reached out and provided an explanation and apology, ensuring my business - I will definitely be using north hills tire pros again !
Flexible scheduling and quick solving and fixing of an issue.
I always have the best experience at NH Tire Pro and highly recommend them for both maintenance and repairs!
They did everything I asked, they did not try to upsell me anything I didnt need, and their prices are very competive and resonable compared to nearby places; highly reccomended!
Very good and timely service. No long wait for an appointment and work done quickly as well.
Honest people doing honest work. They do a great job and never push anything on the customer. They dont talk down to you, and they treat you right. Its nice knowing I can trust them to be fair and do amazing work.
Fantastic service station offering basic repairs and specializing, surprise, in tires and tire repair. Friendly and fast service.
The staff here is always very helpful and honest. The work is top notch. 10/10
North Hills Tire Pros are always quick and professional! I go here for my oil changes and I’m always happy with the quality of their service.
Always great work