Personal Touch Flooring laid hardwood in our living room, bedroom, and hallway. They were professional and reliable. They did a beautiful job. The way they cut the wood to fit around our fireplace was impressive (see picture of floor meeting fireplace base). We definitely recommend them and will hire them again for flooring needs.
Joe just replaced a dining room floor for me and shampooed several rugs and did it no time. I highly recommend this professional and competent company. Wish they also painted!!!! Best of luck in the new location.
Joe was very professional and with his wife we selected a fantastic vinyl floor to replace the carpet in the downstairs area. Joe did an excellent job installing the floor with all the mess and complications. We highly recommend his company !
We have used Personal Touch Flooring a few times now. They are a family owned business with the Husband and Son do all the installing. No outside contractors. They are very professional. We just had flooring done in our Kitchen and Dinning rook. It came out beautiful we are so happy with the way it looks. They do a great job cleaning up too. I highly recommend them!
This family run business is professional and efficient. My carpet was damaged by a contractor removing an old refrigerator. Personal Touch gave me a free estimate for cleaning that carpet the same day. They arrived promptly on the date and time we scheduled. Joe and Joe were personable, respectful, efficient, and professional. They were in my home for less than an hour and left me with beautiful new looking carpet. I highly recommend this business!
Heather and Joe were extremely friendly, knowledgeable, accommodating, timely, and professional !We are very pleased we used a locally owned business. We certainly received personal service! We will definitely use them again .
Very glad we used this company. They were professional and skillful. The wood floors we had installed look amazing. Turned out so much better than we could have hoped.
Personal Touch Flooring is a family owned business that has been in business for many years. The work is done by the owner Joe and members of his family. I had new wood floors installed recently by Personal Touch in my home. The end result was excellent. Joe and his team did a superb job in helping us choose the right wood floor. The price was extremely reasonable.The installation went very smooth and was professionally done. Joe and his team work very efficiently and are very courteous, clean and mindful when working in the home. Joe also went out of his way to adjust all of the closet doors in our home during the floor installation. The end result is beautiful new wood floors throughout our home. I would HIGHLY recommend Personal Touch Flooring to anyone interested in having new floors installed in their home. If I could give a rating of more than 5 stars I would.
Personal Touch Flooring (Joe and his son, Joe Jr.) is truly the best! I highly recommend and wouldnt use anyone else. It took me 2 years to find a quality floor that I liked and a company and/or installer who truly exemplified what I was looking for. I was looking for integrity, knowledge, honesty, skill, and passion. Joe met all these qualities. He is super personal, so knowledgable, and an expert in his field. He is a true professional and does quality work. The installation was seamless and fast! Its a family owned business and that feeling of family shifted into our home while they worked. They answered any questions I had during the project. They were super clean too. Dont go anywhere else....go with Personal Touch Flooring!!
Workmanship is fantastic. Trustworthy. You meet the person coming into your home before the work is done. Family owned
Very hard working and professional!! They did such an amazing job with the floors in our home! We had gotten water damage and needed help, and didnt know exactly which route to go. They helped us every step of they way. I would highly recommend them to anyone! Thank you again!!
Personal Touch Flooring installed hardwood floors upstairs in my home last week. Last year they did the downstairs. I highly recommend them for any flooring needs. They are professional, prompt, and reasonably priced. My floors are amazing. Feels like a whole new house. Thank you Joe!
Amazing!!! From showroom to final installation! Whole house wood flooring a three day job. Joe, Joe Jr., and his team went above and beyond from measuring to install. So much personal attention, feels like family when you walk into the showroom. Phone pick up and answer too, very accessible, easy sample sign out with tons of choices!Dont be intimidated by this lovely white colonial house showroom as a sign of expensive!Prices are lower to competitive to the big box stores and local flooring stores. BUT... owner installed and attention is priceless!!! They had free rip out of carpet too, a total plus.The care and detail to precision we have not experienced before.They treated our home like their own.So informative from moisture readings, to wood acclimation, everything for success of product install. NO other estimator even mentioned these precautions. Constant communication too during the installation process of where, what and when to make this a smooth process!I did my homework.. 3 estimates and researched for months.. A+ to this family business!!! So thankful! Our house is unrecognizable now!
Would give Personal Touch Flooring ten stars if I could! They have a wide selection of beautiful flooring at all price points, and Heather was very knowledgable and helpful, making what could have been a difficult decision-making process relatively easy. The Joe’s (father and son) were professional, friendly and very easy to work with, and did an exceptional job removing the old (carpeting) and installing the new (solid hardwood 5” plank flooring). They worked non-stop in the time they were at my home, and did a beautiful installation and thorough clean-up. I will use this family-run business again, and highly recommend them to anyone in need of quality flooring.
Joe and his son just finished installing beautiful hardwood in my living room, dining room, and family room. The were prompt, efficient, and did a masterful job at a reasonable price. My house has never looked better. I will definitely be using them again, and recommending them to all of my friends who are looking into wood floors.
Local family owned business that delivered exceptional and professional service. Debbie and Heather worked with us for a week allowing us to take numerous samples home to make a final decision. After deciding on flooring for kitchen and family room as well as hard wood upstairs Joe Sr and Joe Jr installed in less then a week. Amazed at attention to detail...neatness...professional installation. They gave us a install date....stuck to it...and completed job in less time then anticipated. How refreshing verses the typical contractor who promises and does not deliver. Joe and Joe Jr completely transformed our home. Would recommend this family to tackle any flooring job. No need to look anywhere else....they do not disappoint. Thank you Personal Touch flooring!
Awesome job by Joe and Joe Jr on installing 1300+ SQFT hardwood floor for us. It came out beautifully. Very professional. Thank you!
We redid the basement floors in our house and they came out AMAZING! The father son duo out did themselves; down to the hand cut detail around our fireplace. I am beyond impressed with their services and I will be telling all my friends and family to use them if they ever need any flooring done. They take the time to explain what will work best in your space and what will not. You can tell they take pride in what they do and they should! They will be my first call anytime we need floors replaced.
We have used Personal Touch flooring for several projects in both our previous home and our new home. From purchasing the products to the final installation, they are such a joy to work with. Always polite and professional and they always go above and beyond. We are always more than satisfied once the installation is done because they do such an amazing job. Highly recommend them!
Local owned family business. We had them install new shower with tile floor. We also had them do all hardwood flooring on our first level and also they tiled our new kitchen backsplash. All was done very professionally and a excellent job of installation. When we are ready we will have them install new carpet for our upstairs bedroom and hall. I would highly recommend them. They were very helpful in picking out the materials also
They really do awesome work. Professional and courteous. Highly recommend them to anyone looking for flooring.
Beautiful floor. Flawless installation. True professionals from initial sale contact to post installation follow-up. Great buying experience of a quality product. I Highly recommend this fine establishment .
I am so happy that I went local and picked Personal Touch for my kitchen floor and landings. Debbies service in the shop was so helpful, and I was extremely pleased with all my choices. Joe Sr. and Joe Jr.s installation was perfection, they completed their work on time, and they cleaned up after the job. My floors are beautiful, and I have received so many compliments. Thank you, Personal Touch for making my house look brand new!
We could not have been more pleased with the service and installation that Joe and Joe Jr. provided during the work they performed at our home. They installed nearly 700 square feet of engineered flooring over a concrete floor (that could only be glued down) in one day. Their original estimate was 2 days, but they decided to skip lunch and bang it out in 10 straight hours of work at our house. They were upbeat and professional the entire time (despite the long day). Most importantly, we were very pleased with the quality of their work.
From the knowledgeable ladies in the showroom, to the variety of flooring selections available, to the quality of the flooring product we purchased, and especially to the unbelieveably meticulous work performed by Joe and Joe Jr., our expectations were more than exceeded by Personal Touch.We will highly recommend this family owned and operated business to anyone looking to have a quality flooring job done in an efficient and timely manner. Thank you everyone at Personal Touch!
Great people to deal with! Just had carpet installed in family room in basement and carpet fixed upstairs in our living room. Joe and his son are total professionals! On time, everything as promised, and professionally installed. And the price was very reasonable! Want guys you can trust to do the job right and take care of you? Then deal with this family run business!
Very outstanding work. You should call him for anything you want in flooring. Good luck
Had vinyl flooring put down in dining room and hall ways. They look and feel great. Joe and his son did a great job with the installation and clean-up. They were very professional.
Great experience working with Joe and crew at Personal Touch!Excellent work....have used them twice for carpet, and will be back!
We are so pleased with the new floor. It definately added warmth into our home and truly compliments each of the connected rooms. The entire process from sales interactions, borrowing sample tiles, and through installation -- exceeded our expectations. We loved working with Joe and Joe Jr. and their work is top-notch. We were devout DIYers, and are SO glad that we did not tackle this ourselves. You are the best!
My husband and I had decided to remove our 1970s wall-to-wall carpeting and replace it with laminate flooring. After having recommendations from two friends, we stopped by Personal Touch. Heather gave us a couple of samples to take home and ordered two more for us to see. Joe came out and measured. He was very friendly and professional. Before we had even decided on which flooring we wanted, we were put on the calendar, so we could get it done before Christmas. Joe Sr. and Joe Jr. came at 9:25 a.m and never stopped until they were done, about 7:00 p.m. They wanted to finish that day so that we would have the whole next day to put the house back together. Joe even rebuilt the top of the stairs which hadnt been done correctly initially. They also did both hallway closets. When I handed them the check for the balance due, Joe Jr. said the sales tax had been calculated incorrectly, and I wondered how much more I owed. It had actually been over estimated, so I owed them $200 less. I would never have known if they hadnt told me. The two things I look for in any professional job are knowledge of their field and honesty. They deserve the highest rating for both. I couldnt wait to show it off to our family on Christmas Eve, and everyone loved it. We have a little more work to do on the stairs and wont hesitate to go back.
Last week, I had new kitchen flooring installed by Personal Touch Flooring. Joe and Joe Jr. were very punctual, professional and courteous.. When the refrigerator was removed, Joe informed me that it had been leaking for a long time.. It needed to be replaced. Instead of leaving my refrigerator on my hardwood floor, Joe and his son were nice enough to move it to the garage. I was very pleased with my new floor... I cant wait for the springtime, so they can replace my bathroom floor. I would reccomend this family owned business to anyone!!!!
Great owners, very helpful and customer oriented. Highly recommend.
Quick service, great work, so careful on smallest details, i recommend them
Wajeh the bestThe best #1
Joe and Joe Jr and Debbie and Heather are all terrific. We were thrilled to be able to find such a great family business who really and truly take pride in their craft. From the choosing of the flooring, and attending their showroom all the way through to completion, you feel as if you are working with family. They take so much pride in their work and every detail matters. Joe listens so carefully and really gives consideration to concerns and last minute adjustments. Joe coordinated work with our contractor and at all times conducts himself so politely and customer service oriented. My house was left immaculate and he was always concerned about that. He told us how to prepare the home properly for tile removal and how to care for the floors as well. We cant be more pleased. We work with a terrific contractor for many years on other things in our home and he came today to build something and was extremely impressed with the flooring job which speaks volumes. I found this company by change by going online and never even realized they were up the road just a bit. But then I ran into neighbors who had used them in the past and could not rave enough. We look forward to much more work with them, they did a vast majority of our home and tore out hideous builders 5 by 5 white highgloss tile that was in the home from the 90s and took up a better part of our home, now we have a gorgeoous high quality distressed wide plank oak that is stunning! Perfect for a pet and kids because if you ding it, then it will just look distressed even more. Joe knows his prodcuts and prides himself in only carrying prodcuts from companies that back their product. Do not hesitate in using these folks !We are so pleased we feel as if we are in a new home. Stunning!
Personal Touch Flooring is a family owned business in Poughkeepsie, New York. They are wonderful, helpful and knowledgeable, we strongly recommend them.
Awesome store and service!!highly recommend! !