Great experience buying my new 2021 Rogue! I’d been to a different dealership before coming to Port City and had a terrible experience with both their sales team and their method of doing business. Tim and Brian at Port City were the total opposite! Both were knowledgeable and friendly and they made the process pretty easy. Prior to my visit I communicated with Lindsay who was equally professional and helpful. Would happily recommend them!
Super easy experience. First my wife and I were sceptical taking a 1.5 hour drive to buy a car. We have Irwin Automotive Group down the road from our home and they seemed uninterested in helping us get into a different car while rebuilding our credit. Sent a message to Portcity Nissan and Lindsey got back to me right away and I filled out the credit online. They were very busy and I got a call back from a different saleswoman saying they didn’t forget about us that they were just very busy. Shortly after I got a call back and they said they could get us into the car we wanted no problem. We drove down the next day and Javier took care of us. He was awesome and super easy going and easy to deal with. Not pushy, understanding of what we had to have vs what we would like to have if possible. I got home late and realized I had forget my old registration in my trade in. Called Javier and he offered to mail it to me instead of me driving back down. Took a few minutes to ask about how my wife and I liked the car and if there was anything we need further that he could do for us. Overall super positive experience, will definitely recommend to anyone. Go see my boy Javier and he’ll hook you up with a great new or used ride for sure.
Had a great time get a car! Dan was quick, honest and great to work with. The sales team as a whole was amazing but Chris Nash and Dan Melican really stood out! Go see Chris and Dan!!
Recently purchased a beautiful 2022 nissan pathfinder platinum from Tim M. At Port city Nissan. Our experience was excellent from start to finish, with our salesman as well as the entire team. They were friendly, knowledgeable and transparent. We love our new vehicle and will definitely be recommending port city Nissan to anyone.
Words cannot express the Gratitude we have for Port City Nissan! We were in a sticky situation with our Mom-mini-van & needed a vehicle for the family to share. No pressure No hasslesOriginally I was there for service on my vehicle- which by the way have been bringing my van there for a while and the service department is five star as well. While my vehicle is being serviced I was walking around early in the morning before most people get there. It looks like the entire team was having a meeting outside and to see all the employees smiling and having a good time at 8:30 in the morning start of the day off right! Needless to say when my daughter is ready to go by her next vehicle we will be going back to Port City Nissan! A big shout-out to Mike and his team for putting up with me and the Seven test drives it took before I fell in love! They never gave up and I absolutely love our new purchase. They listened when I told them what numbers we needed, they listened when I said I was overwhelmed and just needed a minute, and most importantly they listened to my knees and tried to fit that into are sticky situation with numbers!Thank you Mike !!!
Total bait and switch. Told for days by sales people/managers that the specific vehicle I had called about was available and ready for pick up as soon as I could get in there for a test drive and do the paperwork. So I said go ahead and do my credit application/run my credit since it’s available as shown online - I researched this specific vehicle and purchased the car fax on it - fully intending to buy. I confirmed through multiple emails, texts, phone calls. After taking all of my information, collecting my paystubs and proof of residency - they called to let me know that I was approved and when can I come in and pick it up I told multiple people that I did not want to run my credit report if that specific vehicle was not there and I was assured that it was and when I got there on Sunday it would take no longer than two hours to come and pick up my vehicle. I dealt with 3 different people - including the Business Director and the Business Development Rep. I was greeted by a Sales Rep and then Sales Manager (Who the business director told me was expecting me) who knew nothing about me, my vehicle and knew nothing about me coming in. They were both like, what jeep? Within 2 seconds - oh it JUST sold. I spoke to the business director late Saturday then by Sunday early afternoon the car was suddenly gone. I was also told by the business director that they could take my current vehicle “off of my hands” as a trade-in (so I did not sell it to a private party who made me an offer this morning) I was supposed to be driving home a new car home. I drove an hour and 20 minutes for this. Total bait and switch.
Port City Nissan made purchasing my car such an easy process! From the initial point of contact to following up with us on each step along the way. Every person we dealt with at the dealership was extremely helpful. When we walked into the dealership you could feel the positive energy from everyone. The customer service was some of the best service I have ever had. Javier did a great job at informing us of everything that had to do with our new vehicle. He definitely paid attention to what we were talking about, so much as to set the radio to the station I said I listen to most often in my other vehicle, so when I got into my new car that was the station that was playing as I pulled out of the parking lot. It is hard to find customer service like that these days. Port City Nissan went above and beyond to help make sure we had a positive experience during and after we left the dealership with our new car.
Saw a vehicle on the website and called as soon as they were open. They held it for me and I went in and test drove it and bought it that day. The sales team was very nice and no pressure at all.
We were lucky enough to have Kelsey as our salesperson. She made it so easy for us to switch out of our Honda to our new Pathfinder. I would absolutely recommend her for anyone looking to purchase a new car. She was professional, laid back and not one bit pushy. We had an all around great experience and would highly recommend Port City Nissan!
I just bought a car from Port City Nissan and after 2 months found an issue that needed to be addressed. The service department repaired the problem and honored the warrantee that had just expired. It is this kind of service that puts them head and shoulders above other dealerships. I was treated with respect and kindness.
My wife and I recently purchased a pre-owned vehicle from Port City Nissan. The salesman who assisted us was Michael. To put it simply, it was one of the easiest and least stressful car shopping experiences weve ever had.Not only did Michael go above and beyond to ensure that we were getting the right vehicle for our budget, he also ensured that it would be a vehicle that would uphold longevity and quality that we would want out of what is to become our daily driver, so to speak.The entire experience, from start to finish, exceeded our expectations. We did not feel rushed into anything. We did not feel like we were spoken down to. And we did not feel like just another customer to Michael. We felt like he was doing his very best at making sure our experience was a comfortable one, and he made sure we were getting the best possible car for our budget and expectations.Thanks again for such a great experience, and we will be sure to highly recommend people we know to you folks if theyre in need of a good deal on a vehicle!
Shopping at Port City Nissan made car shopping easy! Kelsey was knowledgeable and comfortable to discuss options with. We found just the right car for me and without hassle. Buying a new car can be a dismal trying experience but this was not! Thanks again to the staff in the sales area at Port City Nissan.
Purchased new Car for my wife and dealership was very fair and were great to work with. This is our 3rd new car purchase in a row from this dealership.
Everything about my experience was beyond expectations. Great service with super friendly staff. They have gained a loyal customer for sure😊
Excellent service! Tim and team were extremely professional and courteous! Would recommend to friends and family for a great car buying experience!
Done one of my best deals. The team provided all the support and help to get me a great deal.
My wife and I purchased a 2017 Jeep Wrangler for our daughter. It was one of the easiest and most pleasant car buying experiences we have ever had. I would recommend Port City Nissan to any of my friends and family. Thank you Tim and the rest of the staff. You helped us make a very happy young lady!
I recently stopped in at Port City Nissan just to see what my options were for an upgrade. I had the help of Kelsey and Justin who spent the week before figuring out what kind of vehicle I would enjoy and taking my needs into incredible consideration. The help that these two gave was amazing and effortless, which made the buying process the easiest Ive ever had. I am now the proud owner of a 2021 Sentra and could not be happier! If you need a new vehicle or if youre just looking for an upgrade, Kelsey and Justin should be your go-to!
Just bought our 3rd car from port city Nissan yesterday. I cant speak highly enough how good their service is. Sales is a comfortable laid back process. Tim took the time to find exactly the right car for us and went over all its features with me, made sure I was happy and comfortable with details of the car. Communication was consistent. They really worked hard to give us another great experience and meet our needs. Financing is a super easy process. We were in and out in record time. They make it easy. They really do. Tim took the extra time to make sure the optional antibacterial spray they offer wouldnt trigger my allergies and that means a great deal to me. While we no longer need to buy more cars from them I will always recommend people to these guys. And if we do buy another car in 10-15 years, well be going there again. Best dealership Ive ever worked with.
Excellent service department. Upfront, costs explained and very reasonable labor rates. Im very happy with the service there.
This dealership is a true pleasure. No high pressure, no let me get the manager BS. They have clear fair pricing and do not use the fake ADMU sticker scam. If you walk into a dealership with a fake sticker next to the factory one…RUN. Port City!s sales-=staff was knowledgeable and very patient. They gave me a $1000 more for ny trade than two other Nissan Dealers. Port City gives a legit 10 year, 150000 mile power train warranty, 2 free oil changes, and 2 free tire rotations. This the way an auto purchase should be. BTW CarMax was $2500 more for a used Nissan. Insane.
Received a state vehicle inspection. Was quick and the thorough. I really felt that the staff were polite and respected my time. Thank you.
Everyone at the dealership was very nice. They listened to all my concerns and answered to my satisfaction. I got a very good deal and was happy I went to this dealership.
Love my new truck!I thought about looking at Ford or Chevy, but really happy I returned to Nissan for another truck (had previous one for 23 years).
It was quick, and painless friendly and welcoming. the ONLY thing missed was telling me when my first payment is due and setting up autopay with me or telling me where to make my payments and how to set up autopay.
I am so glad my husband and I stopped at Port City Nissan to look at Armadas. I knew exactly what I wanted. Justin and the staff were so friendly, easy to work with and we got a great deal. Within a few hours we were driving home in my new car. I love it! They made the process quick and painless. I will def be servicing my car there as well. Thanks again to the Port City Team!!
Just had another AMAZING sales experience at Port City Nissan. I just bought my 8th car from this dealership - the service is unbelievable. The sales staff and financial people are very knowledgeable, service-oriented, and helpful with all things - including helping my daughter secure her 1st car loan and personal auto insurance. What could be better???Every time I enter this dealership, I am greeted and my auto needs readily serviced. NO HASSLE. I buy from this dealership EVERY time I need a vehicle because they get the job done pleasantly and with very little PAIN. Not to mention, the service department is amazing, and my car is washed before returning it to me. Love that little detail!MOST IMPORTANT - This is a LOCAL FAMILY OWNED BUSINESS that GIVES BACK TO THE COMMUNITY. Please remember to support FAMILY-OWNED BUSINESSES like this one - who are generous and kind to the place we live. I support LOCAL BUSINESS.l.
The service technician who scheduled my visit and handled my drop off was awesome. Very knowledgeable, courteous and helpful.
Have always been treated well at Port City Nissan, and love my Rogue. Mike was an awesome sales man and the whole team was wonderful to work with. This is my second car in 3 years with them and very happy
Big shout out to Brian Lehman at Port City Nissan!! This is the second time we have bought two brand new vehicles from them and we have loved our experiences! And!!! big hugs to the delivery driver for bringing us our trucks-loved him!!!
Fit me in last minute & was quick service. Thanks again!
Amazing service at Port City Nissan!I would highly recommend them.I just got my second car from them, and I am sure I will come back for the next one.It is amazing how much attention you get as a customer. I was so lucky to work with Van and Brian!Thank you for making my 2021 Nissan Rogue dream come true!
I bought a car here earlier in the year and went back for one of my free oil changes, they had me in and out within an hour of my appointment time which is pretty good for a garage that size. Their crew is very friendly also.
They were very helpful and worked with me into getting my dream vehicle. And also helped me keep my 5 year old entertained. I’m glad I made a choice of doing business with them I’m very happy!!!
Great experience! Was able to get the new 2021 rogue with no hassle and was in and out quickly! Definitely would recommend this dealership over and over!
Kelsey was amazing and very knowledgeable and everyone was so welcoming and nice!
Bought my 3rd Nissan at Port City Nissan. Everyone is always very courteous and professional.
All of the employees I came in contact with were all extremely helpful, answered all my questions, Brian L was efficient and thorough. Finance was an easy process. The whole experience was pleasant and not the typical headache I have experienced at other dealerships.
Our salesperson was very attentive and did not push us at all. We asked questions and he gave us the information we wanted. Glad we were able to make a deal......A very happy JEEP owner-again.....
The paperwork for the Mass Registry was filled out with the full MSRP. Cost me additional sales tax dollars. It had a chip in the windshield that had to be fixed. I was told 3 times by 2 different employees that the “garage” price included the Mass Sales tax. It didn’t. The price just going up and up. It took over 4 1/2 hours to purchase the vehicle with a cash deal. The sales rep did not go over the cars features, he just kept going to the sales manager to submit paperwork. Very bad experience.
I am incredibly pleased with my used Nissan Pathfinder I purchased from Port City. At first I was not even sure if this car was something I could get and they made it happen. No pressure, they make everything so painfully easy. Any problems or questions even after youve purchased the car, they are right there at your beckoning call to assist.My salesman was Van and he was incredibly helpful and got everything down to something I can afford. Hes amazing.I would recommend Port City Nissan to everyone and my specific salesman. You will be in the best of hands.
They try to jack up the prices & gouge consumers. Press hard & you can pay MSRP not the $3,000 they try to add on....
I called and discussed a vehicle that I was going to trade in. I was told by a sales associate that with the sale that they are having, my payments would be the same. That was not the case at all. Nissan gave me a quote of what my vehicle is worth. Toyota was going to give me $3000. more. My payments with Nissan would of been almost $300 more. If I was told that before hand I wouldnt have wasted my time. My suggestion is definitely shop around. It looks like Toyota is going to get my business. Remember tell Nissan that Kayla sent you.
If you’re looking for a new vehicle don’t go anywhere else. Everyone is super nice and helpful, they didn’t push anything on me that was unreasonable and were honest about what would be best for my budget-which is exactly what you want when buying a car. They were able to get me out of my lease very early!! I seriously can’t thank Van and everyone else enough!
The people are so nice and friendly. Service was on time and thorough. I have been so happy with my Nissan Murano experience 💓
The crew at Port City saved the day for me when they got me into a 2019 Legacy. Such an upgrade from the best in the biz!
I was lucky enough to work with Shawna and Van this weekend to purchase my new 2020 Kicks. When I told my parents that I was hoping to not be there all day they chuckled to themselves- but I was in and out in 2 hours! I walked in knowing what I wanted and had been preapproved, so I think that helped. I would highly recommend this dealership to anyone who wants a happy, upbeat, friendly environment and the ability to work with people who value your time. We will be back fir subsequent vehicles!!
Had a great buying experience with Port City Nissan. Awesome to deal with.All the people we dealt with were very professional and courteous.
I bought a car here several years ago....although I have moved south I always recommend them to my Maine and NH friends...some of the Best people work here....from start to finish and beyond...they go above and beyond!!!!My friend went and bought a 2018 Nissan Altima ....She was so happy she made the short trip from Maine.....The Excellent service continues...
Jason was so great! He explained everything that was needed with my service visit and he was very pleasant to deal with
This was the easiest, most relaxed car buying experience I’ve ever had. The staff was beyond friendly and it didn’t feel like I was being “sold” anything.
So glad my husband & I decided to make an appointment at Port City Nissan to shop for a new car. We test drove several cars and our sales rep, Van was so helpful, explaining the different models & options on each vehicle. We were given a fair value for our trade in car. We drove home in the perfect car for us, Love It! Looking forward to having Port City Nissan service our new car. So close, so convenient!
Some turns happened at Port City Nissan. New service Advisor Anthony provided advises and explanations above expectations.
Im extremely happy with the used Nissan Rogue I recently bought from Port City Nissan. The sales people are polite and helpful. I felt no pressure to buy anything and the buying process was easy. Their used cars are incredibly clean. The service department guys are professional and efficient. I recommend this place to everyone.
Great experience with great and personal sales staff.
I went in to test drive a 2020 Nissan Sentra SR and 3 hours later I was taking it home. Michael and Eric were very nice and very helpful. I was very nervous going to possibly purchase a new car as I always am but after getting there felt very comfortable. I would definately send my friends and family to Port City Nissan! Great experience all the way around!
Dont take your car here for inspection if there is any visible rust on your rotors. They are all too happy to charge hundreds for marked up new ones instead of cutting them. Tried to talk to the service guy as Ive been a licensed inspector and warranty certified dealership tech for advanced braking systems, but was met with well if you have a brake machine you can cut themAside from that they took the car off the lift before even giving us the option of approving the work, for a waiting inspection appointment. Either way the brakes are getting taken off to replace or cut so theyre just wasting time trying to cram more work through the system.Bad attitude, poor service, and quick to run the money up on the inspection ticket (telling sign of a dishonest shop). We wont be going back and I would recommend you find a more honest and up front service department to do business with.
Always have had a good experience here, from sales to service. Just purchased my third vehicle from them. Eric is a wizard with the numbers and always does his best to get you where you need to be.
I would highly recommend Port City Nissan!! They had the exact car I was looking for, low miles and reasonably priced. The trade, transaction/paper was quick and seamless. The team is very knowledgeable and professional. I was driving off the lot within 2 hrs with my new car! Great experience! Thank you!!
Great friendly customer serviceVan Porter & Chris Nash and staff made my wifes buying experience on her 2018 rogue painless and pleasurable couldnt ask for a better day purchasing a car ... Id highly recommend portcity nissan ....
Port City Nissan was great to work with. I was an out of state buyer of a used vehicle(not Nissan). Michael Kaval, my sales rep, went out of his way to send me photos and information and answered all my questions. He was really a pleasure to work with. They brought the vehicle to a Dealer service center for a pre purchase inspection. Some minor fixes needed to be done and Port City Nissan took care of all the issues. Brian the Sales Manager, was very fair and we struck a deal. Drove the car home the same day. The entire process was very professional, efficient and stress-free. I highly recommend the friendly folks at Port City Nissan.
They charged me for a diagnostic on the car after my 3rd time (already charged initially), and making the recommended fixes in between visits by purchasing parts from them. I am invested over $750 in potential fixes that did not address the core issue, which they then stated would be ~$3000 to potentially fix. Very slimy business practice to recommend a fix and charge to re-diagnose multiple times. Will not be going back.
Port City Nissan has been one of the most pleasurable experience I have ever had purchasing a car. I went in to buy one car and came out with two. Brian Lehman is the most Professional and ethical GM I have ever worked with. Avi the sales person, knowledge, polite and right there to discuss both new and used inventory.
As always, perfect. Great.
They worked with me. I did not think I was going to get the truck that day. Maybe not at all. My current car situation was complicated and they figured out a way to get it done. Very happy with the truck, the deal, and the way i was treated after the sale.
This was our second purchase from Port City Nissan, and both times they were great to deal with. We have used there service department for maintenance on our 2016 Rogue, they stuck to their appointment times, and charged a fair price. They are an all round great place to work with
The expertise and good nature of the service staff is always wonderful.
Port City Nissan Makes the car buying process as easy as it can be! Brian answered all my questions and it was a great experience. Thank you for being honest and taking care of our family! I highly recommend Port City Nissan!!! Thank you.
From the moment i walked into Port City Nissan I was comfortable with the people and the choices. I was looking for a certified used car. I was not disappointed. This was my second purchase of this nature from PCN. I purchased the first nearly 7 yrs ago. We still have and love it. It made all the sense in the world to go back. I am equally happy with our choice this time around.PCN listens to what you are in the market to get and help get you there! I highly recommend this dealership!!!
Javier went above and beyond to make sure I was comfortable with the purchase of my new 2020 Nissan sentra and I could not be happier with the experience at Port City Nissan.
Professional staffLeaking sunroof causes brake dirt . Not happy with the cost of repair. To me this is a design flaw. The staff did use wet vac to help dry the caroets . Not covered by extended warranty.
As usual the Service Dept. was very professional and helpful. Jason is the best.
Thank you Tony, you did wonderful job for Me.
The people were very pleasant and friendly. My rogue was nice and clean when they finished.
We had our first oil change and tire rotation. The service attendant asked if we would want a wash with the work they were doing, we said sure! They were very quick with our service but when we went to get into our car, it had not been washed! Don’t offer if you are not going to do it. Other than our disappointment with not having the car washed, we were very happy with the service.
The entire location was great as always. I got into an extremely bad car accident where my truck was totaled. Service jumped in and got me a rental car for a while and sales did everything to get me into my new car. Can’t say enough about this place. Been coming here for 5 years and I am always welcome with my name.
They make the whole car buying experience so much easier then any other place I have ever gotten a car and don’t make you feel super pressured about it. You want the car great and if you don’t that’s fine too but your likely to make a friend while your there anyway 😁
I worked with Van and Lindsey on purchasing a Traverse with my wife. The service was some of the best Ive ever dealt with. Not only did they get me the exact car I wanted they got me in range of my payments at a good interest rate. The best part is the warranty. Its 150000 mile coverage, and it covers Everything from the engine, right up to your ball joints. Thats what really sold me here. I highly recommend you give this place a shot. You wont be disappointed.
Very happy with my purchase, and will recommend your dealership to family and friends.
Port City Nissan had what we were looking for and a a reasonable price. Very happy with the process. Chris the Sales Manager was extremely helpful & got us on our way quick & painlessly. Thank you Port City Nissan!
They were trying to get more than price that was advertised
It was great! Customer service was impeccable.
My scheduled appointment with my Nissan Murano went as expected. However, when I purchased new front brake pads from the parts department to replace myself, the parts counter gave me the wrong front brake pads even though the car was there and they had the vin # .I had to drive back to the dealer the following weekend in a snowstorm 25 miles each way to exchange the brake pads for the correct ones which had to be done since I was half way done the brake job in my garage when I noticed the pads were the wrong ones .The parts counter did not even seem concerned nor did they offer an apology.No more parts for me at Port City Nissan !We moved back here from the west coast last year and I thought I would give Port City a try...I will give he other Nissan Dealer a shot next time !
Came in for new headlight, ended up fixing two lights and getting my inspection done early. Super helpful because I work a lot so I have to leave early to get to the mechanic.
Great people dont push anything on you
Wonderful! This is our 3rd and 4th port city purchase!
I have an existing car that needed inspection. Ok service. The did the multipoint inspection without giving me any report of any information regarding the state of my vehicle. Wish that they provide more information. Overall not bad.
The people are so nice i would differently get my next car there
Everyone there was amazing. And I truly appreciated all the assistance I got. Including from my salesperson, which is odd because you dont often expect that from a salesman, but Matt was great and was able to accommodate my needs, not just my desires for a car. That whole team there truly is exceptional. Kudos.
My family and I were very pleased with our service, because of the on going pandemic we did not want to go to the dealership. We were happy to have your associate accommodate us by showing up at our door to take our car in for its service and deliver it back to us in promptly. Thank you Port City Nissan!
Covid 19 has changed our behavior. My experience at Port City was surprisingly positive. Precautions were taken within the show room, dividers were in place. Everyone kept their distance of 6 feet or more. disinfectant was present on each desk. I was pleased. Mike and Eric were professional and Mike bent over backwards to help me choose my new lease. This is my first SUV and I love it. Thank you Eric and Mike.
Friendly honest people. Ive bought a lot of vehicles in my 65 years but had never been to this dealership before. I went here with my grandson for his first car because they just happened to have a used truck he really liked. The Sales manager Brian, is an awesome person. He gave my grandson a great deal. You wont find many sales managers with Brians level of integrity and a personality to match. He had the truck completely gone through for my grandson. They repaired what needed to be done. But more importantly, they found any issues themselves and corrected them before he even purchased it. I cant say enough great things about this dealership, and again, they have one great sales manager.
Wonderful staff! Honest, open communications!
This was my first experience with the Nissan Service Department and it was a good one. They successfully addressed all the reasons I came on for in a timely and professional manner. Nice when that happens!
Oil change and tire rotation was done fast and without extra items being pushed to buy.
I had the easiest, fastest car-selling experience of my life with Rob Curry! He was referred to me by another dealer that I trust and they were not wrong! Rob was awesome—made me a great deal on my used Infiniti and was extremely pleasant to deal with. Women who are looking to be treated like adults with brains...go see Rob!
Great place super fast and friendly staff A++
Very friendly and willing to put in the extra time with us to complete the car sale. They were very accommodating for my indecisive daughter.